I contacted the cab service the day before pick up to make sure they could pick me up early enough…read moreto make it to the airport for an early flight. They told me they would text me confirmation. I confirmed via text that I needed their services. The following morning at the exact time they were supposed to pick me up they texted me saying they had canceled. I almost missed my flight because of them I would NOT recommend the service. This is the text I got Company: thank you for choosing taxi via text. dear Ms. Ana. Taxi reserved for Pick-up at 5:45am on 10/21 Please reply to reconfirm at 5:30a This cab service is on time. My Reply Perfect! Will see you tomorrow. Next day text from Cab: Thank you for Calling us. Sorry, request call for taxi cancelled cab on hold time exceeded. order cab thru text only. *Final Text Msg* My reply: Cancel. Already called another cab.

The best!! And I mean the best! Always prompt service and because they're non-profit, they're much…read morecheaper than the other cab companies like Silver Cab, Yellow Cab, ect. The owner is awesome! Very respectful and courteous. Whenever I am need of a cab, this the only can company I call.

Dispatcher was not helpful and rushed me. Not friendly at night closer to 9pm when I calledread more

excellent company serving Montgomery County, not all cab companies, accept call n ride card, but…read moreorange taxi does.

I was a pedestrian and a driver almost crushed me then told me "f you"…read more If you are susceptible to such road rage don't be a driver

We arrived early morning from Union Station , the driver was very professional and extremely…read moreaccommodating. I would recommend them again.

Naylor Road has a Metro station. It has lots of busses. Very good to make a bus transfer. Good…read morestation and pretty clean. There's usually not a long wait. Busses come here. It serves the Green Line. This is a pretty good place for making a bus transfer. It has lots of stops outside. There's also plenty of parking. Area outside of the station is questionable so you should stay close. The station is pretty clean and safe. It pretty much is a typical station with access for busses. It's another stop on the Green Line. This is the last stop before entering DC and trains will go into a long tunnel.

Good bus route but every questionable. Here my review…read more Bus service in the beginning was great from Naylor Road station up to Sliver Spring Metro Station. The pass 4 years bus route change to Archive Navy M Station. I use to go down town to hop on the yellow line to go to work. By the time bus wood be packed. Before rush hour. RUSH HOUR: alway packed not a seat to find. You need to start at the Archive Metro bus line to get a seat. 36 bus route alway full. Don't like it. Kid in south east wood peach bottle, egg and more at night. No police around. Metro bus driver wood pass when they see kids at the bus stop. Sometime fight wood break out on the bus. At night the bad time to ride the bus. For me if you have Metro Access us it

The first time we used them, they were great--on time and very courteous. The second time, not so…read moremuch. We booked in advance for a 4:30 pickup. 4:40: no one and no call. I call them and get told cabs are about 15 minutes away. "Is one of them coming?" I got a great non-answer. "Is anyone coming?" "We can't tell you an eta." "Am I going to be stranded?" "We will be sending someone. Cabs are 15 minutes away." Then a few minutes later, they call and leave a message. "It's going to be an hour." An hour comes and goes. I call again. "We're still overbooked. It's going to be at least another hour." They couldn't tell me that in the first place? I had to call them. Never again. So, if you don't mind rolling the dice, then use them. If you like to know your ride will come at the time you booked, you may want to look elsewhere.

My husband, Walter and I had to go to a medical procedure in Fairfax. Leo, picked my husband and I…read moreon time and took us home. Excellent and kind service both ways.

After having a not-so-great experience taking an Uber from the airport to my hotel, I made a…read morereservation with DC Yellow Cab for my ride to the airport. I was able to easily make a reservation at dcyellowcab.com, and my reservation was confirmed via email. On the day of my pick-up, I was sent a text shortly before my driver arrive so I could track how close he was to the hotel. My driver Mohamed picked me up in front of my hotel and handled my luggage with care. It was a smooth ride to the airport. Mohamed was polite and professional. My experience with DC Yellow Cab was better than Uber. I will reserve with DC Yellow Cab again on my next trip to DC.

Despite having a previously bad experience with Yellow Cab, I thought maybe they'd mended their…read moreways. So I gave them another so I booked a ride several days in advance of my scheduled clinic appointment. Today I'm waiting to hear from Yellow Cab that my ride's on the way or it's arrived. Nothing! I call and I'm told They don't yet have a driver for me but they're still looking! What!??? I find they've scheduled my ride's is scheduled to be at my home at 10:4am. The time I'm supposed to arrive at the clinic! Whomever I was talking to just kept repeating that my ride's for 10:45am. I hung up cursing. I get a call saying that cat # whatever is on the way. OK. Maybe this won't be too bad. Cab picks me up at approximately 10:37. On the way I see his meter running so I ask if I'm being charged for this ride? I most definitely am. So I'm being charged twice for the same ride! I'm totally and completely done with Yellow Cab!

As always, DCAcar is our go-to transportation partner due to their exceptional customer service and…read morereliability. We experienced issues with our corporate credit card during several recent bookings, and the DCAcar team was incredibly gracious in honoring the rides to ensure our executives arrived where they needed to be without disruption. As of this morning, the credit card issue has been resolved, and we're especially grateful to partner with such an outstanding family-owned transportation company that consistently provides top-notch service and truly cares for its customers.

The best driver experience we have ever had! Knew the city so well and was a wealth of…read moreinformation. Would highly recommend. Our driver was Kevin.

Life saver! Booked this car service last min and was so glad I did! Our driver was friendly,…read morepatient and timely making sure we were picked up after a concert. The car was very nice and I enjoyed the playlist on the way home! 10/10

The owner went out of his way to drive us home from the Cowboys tonight. Great company. Highly…read morerecommend.

I was just getting on an exit ramp to get onto 395 and a red DC Empire Cab passenger car just came…read moreflying in reverse towards me! My boyfriend was in his truck behind me and we both had to swerve out out of the way as this reckless driver came towards us! He nearly slammed into me, but luckily I honked my horn. The driver then rolled down his window and said that the reason he had reversed about a quarter mile off of the ramp was because there was traffic, as if he did nothing wrong. Such a terrifying experience- I would never ever, ever take a cab from this company after seeing that! DC Plate #: 01944-H

Update: I received a letter from the dc taxi cab commission stating that they had a hearing, the…read moredriver appeared, and he was fined. I framed the letter. I did change my stance on uber and now use them regularly instead of taxis. Uber is great.