Please please know ‼‼‼‼ this place is under new management and he is so rude no customer service…read moreand for sure unethical to his business.. I took in a 6 month old new letterman's jacket (just paid $700 for it ) to clean and when I picked it up my patches and letter where destroyed and the jackets cotton fleece was also destroyed, I guess since my jacket was black and green I ran a risk of the black bleeding into my white patching which I was not talked or made aware about any problems that could happen with the jacket in which I wouldn't of left it .but we all take all our delicate clothing to dry cleaning so it can be washed properly. Now the owner was so rude but took it in for a second session . When I picked it up he had destroyed the patches and my son's school letter patches. He refused to listen and asked me to take my jacket and leave. All I needed him to do was to fix or replace my patches. It's my son's senior year coming up 2024/25 and all I wanted was for his jacket to be ready for senior pictures and his senior year. He might not think this is an important piece of clothing but it showed all his hard work and effort throughout his 4 years in high school. I hope nobody else takes their important items to this place specially with poor customer service from him and a young lady's he has working there

Took a dress here that needed to get altered. It was $30 for alterations which is great price. The…read morealteration was minimal as it was only adjusting shoulder straps to a bridesmaid dress. It took 4 days but since we had time it wasn't a big deal. The only reason I'm giving it 3 stars is because though the alteration was simple it was not done correctly. We only needed about an inch of the straps to be taken in and when we received it, it was as if there was no adjustments made. The workers were nice and took it back, but did mention to us that they send out all alterations to someone else so had to resend it out to their seamstress. If you have alterations that are more major and need to try on to ensure it is done and fits correctly I would go to where there is a in-house seamstress just to be on the safe side. I would go back for small alterations such as hems and do you plan on going there to get dry cleaning to give that a shot.

No dry cleaning but very polite I'm sure the service is excellent I just needed dry cleaning and…read morethe site claims they offer this service

Very clean and machines are always available. $7.50 for the very large load washers; $3.50 for…read moreregular size. Dryers are very affordable. Great neighborhood fixture.

Thanks for handling my daughter's prom dress! It's beautiful. Quick, cost effective and kind…read moreowners. We're definitely coming back when we need to!

They are so sweet, they do next day cleaners and closed on Sunday. Reasonable pricing!read more

Never there posted hours several times ! went to pick…read moresuit closed 4 hours early i needed suit that night

My wife here from Texas visiting me while I'm in town working got confused and took our wash n fold…read morelaundry here instead of next door at the laundry mat where I typically go. I was shocked when I got a bill for over $170 to simply do our laundry when next door I've never been charged more than $45 for the same amount of laundry. My wife even ask if this wash the wash n fold place and the owner said yes it is fully knowing she was looking for the laundry mat next door. Fool me once !!!

Used this company for years and spent on multiple thousand dollar orders. We loved them for their…read moreconvenience but I am completely appalled with the service they have given me on my recent order. I sent them along with other suits my WEDDING suit and found holes in my suit pants. Previously, they RUINED my very expensive suit supply suit pants a while back with no apology on the previous ones or even a reason to why they were ruined to completely no material. But did nothing. We let that one go and continued with service. But now a second time with my wedding suit with no apologies no empathy, but just said we were the ones that damaged the suit even though the suit went from the cleaners bag to putting on the same day. Completely unacceptable and will be taking our business elsewhere and recommend you do the same!

What I like about this business is that they are very hard working and try their best on every…read moreorder and they pick up very fast. My favorite thing about this business is that they pick up and drop off very smoothly. It's also extremely affordable with great prices.

Brought in my daughters miss me pants to get cut into shorts and brought in a second pair to have…read morethem the same length. So the service I requested was 100. I was happy and so was my daughter. Came out exactly how we wanted them. There is a new younger girl in the front she's really friendly. And the cost for this was great. With the new young girl in the front the service is way better. To see a smiling face when you walk in somewhere to spend your money makes you feel good.

It's not the cleaning I am giving one star to, as I haven't gotten my clothes back yet. It is the…read morecustomer service, namely Maria. She was so cold and unfriendly. She tried to make me feel "less than", but I ignored that. I used Betty Brite for years when the Ellis's owned it. I loved going there. They were so friendly and accommodating plus they did great work. I was incapacitated for ten years, moved away for two and just moved back in May. I had some cleaning so I thought I would definitely take it to Betty Brite. Well, not again. I will be looking for another cleaners.

I typically don't do a lot of dry cleaning be cause of the cost and time frame most places take a…read morefew days. Here they are always friendly and have my clothes ready next day, which they look amazing and don't have that weird chemical smell that makes me itch. Cost wise I'm not sure how they compare to other but I would rather pay a little more to have things done right, be treated well than save a few bucks.

I was quoted different over the phone thinking I found a cheaper place . I could have gone to a…read moremore closer one with more convenience . Customer service was not great either .

I couldn't even begin to explain how upset I am with this place…read more Took my rug there and they "cleaned" it the first time. It took almost a week and came back looking and smelling way worse than when we took it in. Called them and they were very nice about offering to have it re cleaned. Picked it up the second time and it was horrific. I called them today and because it was out of their 48 hour window they won't do anything about it. Not asking for a new rug just for them to reimburse the cleaning fee. This place is ridiculous and unprofessional. They don't even do the clothes there they send them elsewhere. Please if you are trying to avoid ruined items go elsewhere for your dry cleaning. I also asked to speak with the manager, they have yet to call.

I've been going to the laundry lady cleaners for over 6 months now and I've got to say, they are…read moreamazing. My clothes are always ironed and pressed. They even take the stains out of the clothes. They even tried to take out crayon stains on one of my husband's jersey. Their prices are reasonable and they are always courteous and polite whenever I pick up my dry cleaners. I recommend them for all your dry cleaning.

BEWARE! Horrible service that will lose your items, blame you, and refuse to make the situation…read moreright. They lost some of my items on 2 different occasions. Both times, they tried to claim they never received them. The first time I let it go, mistakes happen right? The second time was with 2 red and white sherpa pillow cases, very hard to lose track of. I spent over 3 weeks checking in every couple of days because they wouldn't get back to me. I asked them to put me in touch with the local team, they refused. I asked them to tell me where they sent my laundry, they refused. They claimed they looked at video footage and were "pretty sure" they never received my items so I asked to see the footage and they refused. Again, they tried to convince me I had misplaced these bright pillow cases somewhere in my house--it was all my fault! After they told me it was my fault for losing the items, they said they would reimburse for "good faith", like they were doing me a favor. Their company policy is to reimburse 60% of value for lost or damaged items. I sent them a receipt showing I had paid over $100 for the set, they offered me $10. I fought back and they offered me $17.99. I asked for an explanation of where they were getting this number as it was no where near 60% of the value of my item, and they showed me some random set of pillow cases they had chosen. It was a completely different brand and material of my items. They said this is what they were basing it on and that $17.99 was as high as they would go. Then they tell me they will only give it as store credit, meaning they will just get the money back anyways!!! I will never be trusting them again and I would warn you to stay away.

We've only used them once so far, but they delivered what they promised and were a Godsend when our…read morewasher & dryer broke. So reasonably priced, professional service, and easy to use, we will likely use them even after our w&d gets fixed, just to save us time and energy (and utility costs!).

I purchased a suit designed for males and needed help making it more of a women's fit. I had a…read moregreat experience from start to finish with Tama's Alterations. Communication was great and she ended up needing one extra day to complete the project, but she was willing to stay later than her usual hours the next day to accommodate my work schedule. Very happy with how my suit alteration came out and was very pleased with the price. Definitely recommended her services!

My step father is a veteran and retired CHP officer but with severe Alzheimer's. He wanted to get…read morean old CHP belt resized so he could wear it again after losing a lot of weight. The owner gave him a 50% discount when it was not necessary. She would not take full price because she wanted to honor my step father. What kindness!! She did great work and he is so happy have his belt again. I highly recommend this place for any alterations or leather work.