An all inclusive resort in Cabo that hits a lot of the positives in what you're looking for, but also falls short in a lot of places. First, where they don't fall short is service. Every single person is incredibly nice, helpful, and there to truly provide you with a seamless experience. With the exception of our waiter on our last day who kept trying to clear my plate and silverware before I was done, all facets of the dining experience were great at all the restaurants and bars. Food quality wise is really subjective. There are a lot of great offerings (talking just the included options) and a lot of items that were not great. At the bazaar the bacon seemed either over or under cooked and some bread options stale. The rigatoni we had at the Italian joint felt overly salty like someone dropped the salt shaker on accident. The green juice saved all. The Nescafe coffee shop with gelato was also a nice touch for a quick bite and coffee. The rooms, while clean-ish are definitely showing some age. The light in our toilet room wasn't working so we were essentially going #1 and #2 in the dark. Our friend's fridge broke on their 2nd day. The "garden" view room in the 400 building was an issue. Not the lack of a garden to look at, but the humming of the adjacent hotel's generators or AC was so loud that we couldn't keep the doors open without some noise pollution. The 1 and 2 buildings should be better options. Gym is minimal. 2 treadmills, 2 bikes, 2 ellipticals, 1 bench. This place would also benefit from a free Sauna or steam room. Overall we had a great experience at the pool with all their activities, and would love to come back to this Adults-Only resort. Though what was up with only 1 hour of Karaoke on Friday nights? You need more than that! read more

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Amazing resort! Tremendous Staff! The property is beautiful! All amenities one would want. Pristine and private beach. Nice restaurant's and the nearby golf is amazing!!! read more

Staying here for a week. Perfectly happy with the room, the staff, the amenities, the food, etc... Bought an all inclusive package deal for a week of golf booked through the company ILT. It's a vacation where no thinking nor deciding beyond what you want to eat is required. No heavy lifting, there's someone else here to do that for you. This is an adults only resort. No children. Proof that there is a merciful god in heaven. Quality of the amenities is fine. This ain't top shelf $1,000 per night super luxe. It's a small step below that which means everything is nicely done. Bed sheets are crisp. The wi-fi is fast and reliable. The bathroom rain shower has plentiful hot water. 6 sit down restaurants on site. Over abundance of food. Mid-tier alcohol available at all hours. There's also 2 buffets of varied and copious food. The Almar dining area by the beach has the most delicious food. It's Mexico centric cuisine with items from various regions of the country. I'm savvy about Mexico. I lived here on and off since the mid 1970's. I'd happily return to this resort. read more

Paradisus Los Cabos - Hotel pool. Unheated. Was brisk temperature in February. - Hotels Near Me - Los Cabos, BCS

Food and beverage quality was average. The steak at Sal was sub-par, though we appreciated the credit provided. The mixed drinks and alcohol selection did not match the advertised "top shelf" offerings, and ordering drinks often required excessive explanation. We were surprised to have better margaritas elsewhere. An Aperol spritz was also served with a moth, which management addressed. On our final day, the pool bar ran out of basic ingredients like Malibu rum and pineapple juice. Customer service was also average. While the concierge and management were helpful, the wait staff, housekeeping, and maintenance services fell short. Communication with wait staff was difficult, especially regarding modifications and allergies, with little follow-through. Housekeeping and maintenance response times and execution were lacking, and we were not notified when our room was treated for pests. read more

Paradisus truly is paradise. My girlfriend and I visited Cabo for the first time a few weeks ago and decided to stay at Paradisus through Costco Travel. Everything from the food, service, amenities, and facilities are WORLD class! There wasn't a single bite of food that was bad! It's incredible how this place is all inclusive for how high the quality of everything was. I even found myself checking out rates on the second night for next year so that we could return back soon! 10000000/10! read more

Paradisus Los Cabos - Lobby Area - Hotels Near Me - Los Cabos, BCS

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We recently stayed there. Will not return. Our garden view room was totally worn out. The curtains covering the closet, rather than a door, were annoying. It was cleanish but desperately needs updating. Bathroom was one of those that has no place to put your stuff. Food was pretty bad all over. Only good food was nachos by the pool. Flies sitting on the food. We ordered tempura at the Oriental restaurant. The huge chunks looked like they were cut with a machete. A whole stalk of broccoli overflowing with breading was not appealing. Other restaurants and flies were equally bad. Hard to get a pool seat in the shade. The concierge service was mediocre. read more

The Reserve experience made it all worth it. The service there went above and beyond. Our check in associate, Jonathan, was very friendly and helpful. Our concierge, Juvantino, made all the difference. He was able to get us into the tuna carving demonstration, which was SO worth the free experience. Whatever we needed, he was there to help. The hotel staff were always so friendly and attentive. What I love about this hotel is how it's a European company, so not only would you be able to eat Mexican food, but you would see splashes of Spanish food, especially during breakfast. I loved ALL of the fun, free activities they planned. I really loved the tamale cooking class and playing pickleball in the middle of the resort. The only reason I wouldn't give this 5 stars is because I wish the food was slightly better, but I know it's typical of an all inclusive. The rooms were just a tad old, but that's just my type A coming through. Overall, great experience and worth the stay. read more

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"20Years, Countless Memories, and Still Going Strong with Melia!" I want to thank the wonderful staff of Paradisus Los Cabos for making our 25th wedding anniversary and my daughter's 21st birthday truly unforgettable. A special shout-out to Miguel at the concierge, who was like our personal vacation GPS--guiding us through daily activities, securing our Balinese bed, and locking in dinner reservations for our entire stay. Miguel, you are a gem and a great asset to the Melia family! I've been a proud Melia Vacation Club member for the past 20 years. When I first joined, it was a 50-year contract--basically a marriage with Melia--and, unlike my golf swing, it has never disappointed me. Over the years, I've stayed in many Melia resorts, and I've never once thought of "seeing other hotels." A heartfelt thanks to everyone: the waiters and waitresses who kept us happily fed (and sometimes overfed), the speedy and cheerful room service team, the housekeeping ladies who always kept our room spotless, the smiling front desk staff, and the security team who made us feel safe with that signature right-hand-to-the-heart greeting. This is our second visit to Paradisus Los Cabos, but we've also enjoyed the Paradisus resorts in Cancun, Cozumel, Jamaica and Punta Cana--all beautiful beachfront gems. When we joined Melia, our kids were 5 and 1; now they're grown and ready for off-road desert ATV adventures. Los Cabos was perfect for that, while my wife and I enjoyed making new memories on the sand. After 20 years of laughter, sunsets, and maybe one too many tropical drinks, I look forward to making another 30years of Melia memories--because memories in the making are the best kind. My wife has already set her sights on Melia resorts in Bali, Da Nang, and the Canary Islands... so I guess the adventure is just getting started. read more

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An Unforgettable Getaway at Paradisus Los Cabos To be fully transparent, we did our research prior to coming to this resort. We came in with low expectations, wanting to manage any surprises--but Paradisus Los Cabos far exceeded those expectations. From the service to the amenities, everything surpassed what we hoped for. It was such a wonderful experience that we're already thinking about coming back. Guest Service: 5 out of 5 The hospitality here is truly top-tier. From start to finish, the staff were attentive, welcoming, and always eager to help. A special shoutout to Ivan, the Guest Experience Director, who went above and beyond to make our trip extra special. He was incredibly responsive and helpful, communicating with us in person or via WhatsApp and offering thoughtful suggestions and options for everything we inquired about. It's rare to feel this level of personal care and attention. Every staff member we interacted with--whether at the front desk, around the pool, or in the restaurants--was friendly, professional, and genuinely hardworking. Not once did we have a negative encounter. The Facilities: 4.5 out of 5 The resort is stunning. From the beautifully manicured grounds to the immaculate rooms, every corner of the property was kept clean and inviting. There were a few minor renovations happening during our stay, but they were handled discreetly and never disrupted our experience. The team did an excellent job keeping things quiet and tidy, and the work was only done for a few hours each day that we only encountered in one of the days that we stayed. Overall, the resort is well-maintained, and staff frequently checked in to see if we needed anything. Beach & Activities: 4.5 out of 5 One of the major highlights of Paradisus Los Cabos is its swimmable beach--something that is quite rare in the area. It's one of only a few resorts in Cabo that offers this, and we took full advantage. We even went jet skiing, which was super easy to book directly on the beach. The entire beachfront experience was smooth, safe, and a lot of fun. Bars & Restaurants: 4 out of 5 What we really appreciated was how accessible the dining options were. We never had to make reservations, and there were no lines--ever. I guess the key is to arrive shortly after they open, and you'll be seated right away. That level of convenience made dining stress-free and enjoyable every single time. We tried every restaurant on the property and were consistently impressed by the quality and variety. A few standouts for us: * Tokimeku: This was a fantastic experience. The staff were incredibly accommodating, and the hospitality was top-notch. Shout out to Angel as our server, he definitely went above and beyond to make sure our dining experience was excellent! * Aqua Marina and Cielo also stood out for us, excellent food and relaxing ambiance. * Sante was probably our least favorite, just based on our personal taste. * We didn't get a chance to try Sal, so we can't speak to that one. * Kanna Beach Flavors, our favorite bar, is located right by the beach and is the perfect spot to relax. With hammocks, shaded areas, open cabanas, and amazing drinks, we found ourselves spending a lot of time there. It's casual, peaceful, and just what you'd want from a beachside bar. The all-inclusive food and drink options were incredible. Whether it was breakfast, lunch, dinner, or just grabbing a snack, we were never disappointed. The selection was diverse and thoughtfully prepared. Between my partner and I, there wasn't a single craving we had that the resort couldn't satisfy. We also took full advantage of the ice cream stand--a quick and easy way to cool off from the Cabo humidity. Final Thoughts: 4.5 out of 5 Paradisus Los Cabos is more than just a beautiful resort--it's a place where you feel genuinely cared for. The combination of stunning surroundings, delicious food, swimmable beach access, and impeccable service makes this a destination we'll absolutely return to. A huge thank you to Ivan and the entire team for making our vacation truly unforgettable. We appreciate you and we will definitely coming back! Muchos Gracias read more

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The environment/quiet ambience is adults only, very clean site, room also very clean but humidity made the room smelly, breakfast buffet was average, Japanese food was good, Sante had the best food & service! Mexican food was the worst of all venues. Hot tub/jacuzzi is non-existent, so I was disappointed after my daily golf excursions each day. This is the first time that I experienced a resort without a jacuzzi/hot tub! read more

My husband got food poisoning Twice. One on day one and then on day 3. Resort and butler knew but didn't care to ask from what restertaunt. I have been heee many times prior over the years and the resort has gone downhill in food quality and service. Service was lack luster. Slow at the reserve "upgraded" area pool. Unfortunately will never return after laying 1000 night and my husband's couldnt eat or drink and they offered zero accommodations for their mistakes read more

My husband and I recently stayed at this resort, and while there were some highlights, my overall experience was marred by several significant issues. I'll preface by sharing that we don't typically do "all inclusive" resorts, however, for the price of this resort, we were extremely disappointed. Starting with the pros since this list is short: -Free and easily accessible parking -Some of the staff were friendly and some just downright rude -The Tokameku restaurant was fantastic--we enjoyed it so much that we went there twice. The food was delicious, and the service was excellent. -The hotel offers services to book excursions on site -Easily accessible cabanas at the beach The issues.... To start, the refrigerator in our room was broken for two days, which was inconvenient and frustrating, especially in the summer heat. Management was zero help until we filled out the Expedia "check-in" review. Then they probably felt compelled to follow through on the issue. Additionally, I was shocked to find that the face towel provided smelled like vomit, and the pillowcase had a stain that looked like old blood. These cleanliness issues were unacceptable and made the stay quite uncomfortable. Moreover, the toilet room light wasn't working, making it difficult to use at night, and the toilet cover was dirty when we arrived. These issues, combined with the unpleasant smell from the face towel and stained pillowcase, really detracted from the overall experience. Tokameku was pleasant and delicious. However, the same cannot be said for the other dining options. The food at Cielo was below average, lacking flavor and creativity. Capella's food was okay, but the service was horrible, which ruined the dining experience. The room service food options were a joke! I ordered the nachos and my husband got the tacos - both inedible due to odd tasting ingredients (e.g., the nacho cheese was anything but cheese). Cocktails were a 1/10. Overly sugary with unpleasant taste. The only cocktail I enjoyed in the entire resort was the Lychee Martini from Tokameku, otherwise stuck to wine, beer and tequila. While the hotel assists withe booking excursions on site, we were given the wrong dock directions for our fishing trip which caused us to be delayed and almost miss the entire thing. The Pelican Snorkeling excursion is an absolute tourist trap. Stay away! We booked an early am one and the water was filled with hundreds of bodies and beach we stopped at was filthy (murky water and cigarette buds floating around). I would recommend booking a snorkeling excursion further out from downtown Cabo San Lucas. Overall, while there were a few positives, the numerous issues we encountered, particularly with cleanliness and service, make it hard to recommend this resort. read more

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The service was okay but the room had so many issues . We had to call several times For a iron, our safe was a ticking time bomb , never worked and the faucet sink was backed up and they had puddles of water everywhere by the elevators that was never mopped with cones the entire 4 day we were here ! My rating for this hotel is 00 period!! read more

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We had a very nice anniversary celebration week at Paradisus, with a few hiccups. The good: several of the staff members were excellent (Eduardo in Guest Relations, Servando at the pool, Max at the pool, Adri & Jesus in activities), many of the restaurants were very good (Mexican, steakhouse, Japanese, and the poolside restaurant), our room was quite spacious and comfortable, the resort was very clean). The bad: We were not told that the spa was under renovation and that the pools/water treatments were not available, so we requested a refund for the couples massage we booked for our anniversary. The Italian restaurant was terrible. There were only two gluten-free options on the menu, and both were risotto. The service was quite poor as well. We actually left mid-meal and went to the Mexican restaurant instead. Also, our concierge dropped the ball on several things he was supposed to book for us, which caused some issues. He also misrepresented the fee for an excursion; it ended up being more expensive when we arrived at the marina. Overall, it was a good week, but I don't feel like it's a place I need to return to. read more

My husband and I celebrated our honeymoon here in late August and felt we had the whole place to ourselves. The service was excellent from the restaurants, bar, pool, and lobby. Our rooms were cleaned every single day and they even come in at night and prepare your room. The nightly entertainment could've been better but other than that we have no complaints. Food was wonderful and we will hopefully return in the future! read more

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We stayed here for 4 days in July 2025. On checkin, they pushed us to upgrade the room to an Ocean View room for $300 that included a couple's massage this is worth $300 so we agreed. The room had a partial ocean view and there is a lot of empty land half under construction out the window. The spa we found out had the same massage we got for $180. This place would be so much better if they provided fast service. They are just so slow. On the first day, there were less than 10 people in the pool area and it took over 30 min to get a snack and a drink. Another time we order the fresh coconut with rum and even though they guy was walking around with a cart full of coconuts and liquor, he had to have someone else cut the coconut for him. It took 25 min to get two coconuts with rum. The food at Cielo, Sante, and breakfast bar are good. The Asian place called Tokimeku was a disappointment. We ordered 15 items between 5 people for appetizers and main course and all were mediocre to bad. For the timeshare presentation, they say 45 min but it goes for 1.5 to 2 hours. Not worth the $90 massage they give for free. The people working there are nice, the hotel is good, pool is beautiful, and the beach is ok. We made it a good trip - though not a place I would recommend. read more

Paradisus Los Cabos - Nice place to take a pic near Sante restaurant. - Hotels Near Me - Los Cabos, BCS

I have been to many resorts in the Cabo area. Paradises failed in a many ways. The food was mediocre, only good meal I had was nachos, Caesar salad al the pool, The Asian restaurant was okay, but presentation was poor and the margaritas were too sweet. The pool was cold and the ocean too far away. Landscapers were weed whacking at 7am. Cart tray or towel bins being rolled around at 7am also and house keepers talking outside our door early. My biggest gripe was the pool temperature. Staff was friendly though and were very attentive. read more

GREAT RESORT! Wish we could have stayed longer! Will come back!! My wife and I celebrated our honeymoon here and it was a last minute decision and we are SO GLAD we went here! Service was great! Fransisco took care of us so much!! Fernando, our concierge helped us every day. It was HOT but the pool area was awesome! Drinks were good. Food was better than expected. Capella had the best filets!! No kids was a must along with the swim-up bar. The grounds were gorgeous! We wish we could have stayed longer! We'd definitely come back! Super nice place with great staff. Don't listen to the negative reviews, great place! read more

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Wife and I came here for our long overdue honeymoon and it was nothing short of an amazing experience. All of the staff were super attentive. It felt extremely safe while still having a very fun vibe. Food was awesome, none of the restaurants disappointed in terms of cuisine or service. Would absolutely recommend to anyone wanting to enjoy an adults only all inclusive resort in the area. Tequila tasting was top notch, make sure you get there about 15 minutes before hand to ensure a seat. read more

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This was my first time at Paradisus and I had such a wonderful experience. Truly next level service and hospitality. All the employees were kind and attentive. Specifically Fidel, Jazmin, and Jackeline really made this experience perfect. I just got engaged to my now fiancé and all three of them went above and beyond to accommodate us. We will be returning to Paradisus next time we want a get away. Definitely recommend 5 stars all across the board. read more

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Travel period: November 2025. We had very high hopes for this resort. We are regular seasoned travellers who enjoy vacationing at luxury spa resorts. We especially like the Cabo area of Mexico, which encouraged us to choose this destination. Paradisus has all the makings to offer wonderful luxury experience. The staff are incredible, they all work very hard to ensure the resort looks and operates as best as we have seen. There is a wonderful selection of restaurants to choose from and the spa services are excellent. We paid extra and booked in the Reserve section. Our concierge, Diego was outstanding. He made our experience, especially wonderful. Our only and biggest disappointment was the fact there is horrible, extremely loud music blaring throughout the resort from around noon until the evening. Even in the far reaches of the resort, one can hear the music thundering through the speakers. There is literally a DJ set up with equipment in the middle of the main pool. And the choice of music is absolutely horrendous. It is unimaginative house music that typically appeals to people in their 20s. I realize this is a subjective comment/opinion. But it very obviously does NOT fit the demographic of the resort guests. The resort management needs to "read the room" and understand there are mature, professional guests spending a lot of money to patronize the resort. It is mind-boggling how presumptuous and inconsiderate it is to allow this ear piercing, mind numbing music to be played every day that can be heard throughout the resort. With literally zero opportunity of escaping if you're anywhere on the resort. Many people were wearing AirPods and headphones strictly to stifle out the noise.Many people are clearly there to read, relax, drift off, get a tan, have conversation and enjoy the peaceful serenity. With the occasional welcomed sounds of the waves hitting the Cabo shoreline. If you're looking for this type of vacation atmosphere, don't come here. We love Cabo and will continue to vacation in this beautiful part of Mexico. But we will not come back to Paradisus. (The attached video was taken at 3:30PM. It has sound, clearly illustrating and supporting my comments). read more

Location: 5* Service: 5* Value: 4* Variety of food: 5* Taste of food: 4* Stayed here for Valentine's week. It was wonderful to enjoy all the whales and baby whales just off the coast. Truly magical. We stayed at the reserve and the ocean front accommodations were very nice. The reserve gives you exclusive access to a dedicated pool, the Palapa restaurant (for breakfast and lunch exclusively), and access to the reserve lounge ocean front. All of that was great. My only gripe was that there was no policing of access to these "reserve access only". Which means people who aren't staying in a reserve room would take advantage of these areas, resulting in crowding and lack of access for reserve guests. The Naos Buffett was fantastic for breakfast. Great variety, wonderful service, and very authentic options. Hint try the cafe de olla and get some freshly made corn tortillas outside. As a reserve guest, we could access to their specialty restaurant: Sal. Food was good, just not remarkable. I wouldn't pay extra to eat here had we not had free access. Cielo was good, service was great and food tasty. The Asian fusion place, Tokameku, was good as well and very fresh. read more

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This place has lost all of its value. We have been coming here for more than 25 yrs. The all inclusive fees have become very over priced for average food. The resort itself is beautiful and great location. The entertain in the evenings used to be a highlight of staying here but new management has found acwsy to screw that up. Terrible entertainment. We will not return after a lifetime of coming to this resort. read more

We arrived yesterday. Paradisus is more than we imagined! Marble floors throughout, full walls open to the ocean view as you walk in, a huge elegant lounge area here and there on the property; just breathtaking! The beds are like sleeping on a cloud. The staff and the food will surprise you. From Aaron, the front desk person who checked us in, the person who asked if he could get us a beverage, the bellman, the people working at the little shops on property- every single person greets you(!), is welcoming, and goes out of their way to help you in whatever way you need! The staff is very genuine and real. This is my fist time in Mexico where I didn't feel like everyone was fighting for a tip. I feel like everyone genuinely appreciates us! The resort is all-inclusive, but the staff go over and beyond...just because! As they pass by you in a breezeway they put their hand near their heart and might say, "buenos noches". We've only tried the sushi (Asian restaurant) and tuna tostadas; the fish was incredibly fresh! The tuna had almost a sweet taste it was so fresh! WOW! We'll be going back for that tomorrow. The bartender at the Celsius swim up bar made the tastiest pina colada! There are 5-6 restaurants to choose from on property, plus a 24 hr gym (yay!) Our morning view from the balcony on the 5th floor was the perfect spot for our (made in-room expresso) while watching the sunrise. This resort is all-inclusive and all adult so we can relax with no screaming children or kiddie slides. Paradisus is an elegant, romantic resort with welcoming and engaging staff. We plan to make this an annual trip, for sure! read more

Paradisus Los Cabos - You must try the Tuna Tostadas at Aqua Marina. They're my favorite so far, though the sushi last night was delicious! - Hotels Near Me - Los Cabos, BCS

Very helpful with what we needed. Great place. Very friendly all you have to do is ask and they make it happen

Our first night attending the Cappella restaurant in this resort, we had the pleasure of being taken care of by Eduardo, he was extremely pleasant and helpful in making our first dinner experience here just perfect! Thank you! read more

It does feel like paradise here! Everything is beautiful and immaculate. The staff is sooo nice and there are plenty of chairs and cabanas at both the pool and beach. Drinks and towels are readily available. There are fun things to do like pickleball, corn hole, yoga, tequila tasting, etc. The only thing I didn't particularly like is how they do dinner. I'd prefer a casual self-serve buffet. But you have to go to one of their restaurants where the diners are dressed fancy and the food takes forever to arrive. But the food was delicious and when you are done you can just leave. You don't have to sign anything or leave a tip. My family and I are having a lovely vacation at Paradisus. read more

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I didn't experience any inconvenience during my stay here. The staff were so kind and made me feel great. I'm planning to come back again. It's truly a wonderful hotel. read more

Food is okay, facilities and amenities are good, shows and entertainment is below average. Food and drinks are free, bit be ready to spend dollars on tip. It's not required, but everyone is expecting it. They show expression of dissatisfaction if you don't hand them tips, even when only asking for coffee or ice cream. Too many attendants at the lobby just hanging around and it's quite annoying. It's like walking on the street with bunch of strangers mingling around and bot doing anything. Beware of the group who sell timeshare. It's a hotel-sponsored SCAM! They will waste two hours of your vacation time, and dealing with them is like dealing with used car salesman. They will give you nothing but unnecessary stress when you are supposed to be relaxing. And worst of all, they were recommended by the concierge. Avoid them at all cost, or you will regret later. Will I recommend this hotel? Probably not. This resort is okay, not really bad, but not great either. read more

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Food was great Hospitality was top notch Great views Easy access to the beach Best All Inclusive Place I've stayed Rooms were nice Only complaint is shower pressure and water would go really hot for no reason at times read more

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The only thing really keeping this resort from being 5 stars is the check in desk staff they definitely need some help or have someone there that knows whats going on.... I do think they get a little exaggerated with their pricing at their in resort store and at their restaurants for the additional price menu a Cowboy Steak cost over $130.00 whereas down the road at the Le Blanc you would pay $35.00 for a Tomahalk steak and they are considered a 5 Diamond establishment. The following Resturant Staff Kick Butt and are the reason why I gave the Paradisus 4 Stars: LA PALAPA- Max during Dinner and Miguel for Breakfast and Lunch CAPPELLA- Manuel for Dinner GABI BEACH- Josue for Lunch & Recommemding the Sangria I think I finished off 3 cases of Merot GINGER BAR- OMAR The Food was also 4 Stars with the Chefs doing a great job with the pairings. The excursions were priced decent but I would have rented a car because you will definitely want more time at the different areas around. The Rooms were also 4 Stars could have been 5 but the Nightly Turndown Service was hit or miss. Uber is available and much cheaper than taxis or shuttles just and FYI. Beach sand was much softer than most areas so it made it great to walk the beach at night!!! This time of year we were able to see Leatherback turtles hatch, their sanctuary was located near the La Palapa Beach zone access area. Overall worth the price of admission!!! read more

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This is more "Griswolds Family Vacation" than "White Lotus." It's like the last few days of a dying, tired resort that never recovered from Covid. Half of the place is closed and it's tiny to begin with. After repeated attempts from multiple staff, not a damn thing changed, so in no particular order: This was billed as a family friendly resort and when we checked in, I learned it will be adults only in January. The staff was openly hostile to my kids, reprimanding them seemingly anytime they were having fun. They were yelled at for swimming in the rain, walking on the beach nowhere near the shore and splashing water onto the pool deck. Kids are also banned from the gym and when we checked in, and most restaurants. They relaxed these rules during the course of our stay "because it's raining" although I'm not sure why that factor alone saved my kids from eating cold room service nightly. Our "upgraded" room felt like any ho hum Marriott with full beds, not queens, so we had to order a roll away to make it livable. It was clearly set up for two - two patio chairs, two bathrobes. Not family or group friendly at all. The thermostat goes down to 16C but the room never actually cooled past a certain point. The poolside bathrooms often smelled like a barn and had visible shit on the seats. Plaster was falling from the ceiling. I don't want to make accusations, so an observation. My 14 year old had two "non alcoholic" pins coladas at breakfast, got real goofy and loud and then slept all afternoon, telling me she didn't remember the morning the next day. Here's what's going on here: No hot tub No towel art or room decor No bathtubs No water sports No poolside music No movies No pool floats No tennis or sports courts Two volleyballs for the whole resort? I also watched the pool staff pour chlorine into the water as people were swimming. And when it rains, good luck. Every surface leaks and their solution is to put down old towels everywhere. This place was also infested by bees and flies, to the point that the grass looked like it was moving from all the flies levitating above the surface. Breakfast and coffee is not open until 7, bars until 10 and ice cream until noon. I could go on, but I'm running out of room. If you have a family, go to Dreams instead for a better experience at a better price. Couples should visit the Secrets here, it's incredible and don't sleep on the poolside tacos! As for me, I am writing this poolside while still on this "vacation" where I can't get anyone to take my lunch order and my room has also not been touched by housekeeping in 24 hours. I can't wait to get my kids out of this. read more

We recently stayed at the Paradisus in Cabo San Lucas. Do not make the same mistake. It was one of our worst stays anywhere ever. We have been to resort hotels in Mexico 7 times over the years. Paradisus rates dead last. We were supposed to be picked up at airport. But car did not arrive for 2 hours after we landed. No apology. The room we thought we were getting booking through the hotel website turned out to be a misrepresentation. Ocean view does not mean ocean view. It means a partial view. What gets an ocean view is ocean front. But when we booked through the hotel website, all they showed on the website was the ocean view. But no distinction between ocean view or ocean front on the web site. The front desk clerk was very rude when we brought attention to our room situation. They did finally change us to a better ocean view but not the ocean front room we thought we had booked. We were led to believe we would get certain things if we listened to their club presentation. We attended the presentation but everything they promised did not come through . The food for the 5 star class of resort we thought we were booking was average at best. At least one restaurant was closed every night. So choices were limited. The Italian was buffet only. Who wants to eat Italian buffet style at a nice restaurant? Do not eat at the steak restaurant. You will be charged ala carte and it will cost you far more than you would pay at a high end steak place in the US. The Asian restaurant and Sante were good though. Service in most of the restaurants was very slow. Even though it looked like at any time the restaurants were no more than 1/2 full. Many of the staff spoke little or no English. Very hard to communicate wants and needs. Do not order room service. The food was inedible. Maid service was spotty. Some days early. Some days later afternoon. Turn down service happened on some nights; other nights not at all. Could go on but overall a very unsatisfactory experience. Would never go back there or any Melia hotel. read more

I would like to add that the concierge's name in the previous post was Cristina not Alexandra read more

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We stayed over Labor Day weekend. Overall, it's a large, clean, and beautiful property with modern aesthetics and well-kept grounds. The layout is a bit unconventional--especially the swim-up rooms. While they had everything we needed and included a semi-private patio, the privacy is compromised by other guests swimming past your area, which was a bit awkward. The resort does offer free entertainment like a fire show and karaoke, which was a nice touch. However, we visited during the off-season, so not all the restaurants were open every day. The Asian restaurant stood out as my favorite, but the others were pretty average. One of the main reasons we chose this hotel--and paid extra--was because it was advertised as one of the few with a swimmable beach. Unfortunately, the waves were still rough and we kept getting knocked over, so it didn't feel worth the upgrade. We ended up going to Medano Beach for better swimming conditions. Our room wasn't ready at check-in, and we had to wait two hours. To their credit, the staff let us use another room to change and explore while we waited. They also gave us a complimentary one-hour massage as compensation. However, the massage took place in a basic room (not in the actual spa, which was under construction), so it didn't feel like a true spa experience. The massage itself was more of a light rub than anything therapeutic. One thing to note: the hotel does not offer a free shuttle unless you're staying four nights. We paid $19 per person for a shared shuttle, or you could pay around $70 for a private taxi from the airport. All in all, I'd rate this resort a 6 out of 10. It has potential, but given the lack of a truly swimmable beach, off-season limitations, and a few service misses, I wouldn't return. read more

Paradisus Los Cabos is a gem of a resort! We planned a mini getaway to find some sunshine during the January month and we are so glad we did. The resort is about 25 minutes from the airport and about 15 minutes from the marina. So pretty centrally located but not too close to all the hustle and bustle. We were warmly greeted and had a very nice check in at the Reserve lounge. We paid a little extra for Reserve which we thought was very well worth it. It comes with a personal concierge, private pool, restaurant, bar access and more. So so good! Our concierge was Juventino and he was amazing! The room was nice and modern. Not the biggest but who spends all their time in the room anyhow. The only issue was the bathroom was smaller than most and the lighting was a little strange the way it was all connected. Other than that totally fine. What we truly loved was the quaint atmosphere and beautiful natural grounds. The pools, walkways, landscape, views are all breathtaking. The beachfront is also great with a beach you can walk through and swim in. Now for the best part..the food! Out of all the all inclusive resorts I've stayed, Paradisus by far had the best food. Absolutely amazing and delicious! We will definitely be coming back and bringing more of our family. Truly a great place to stay in Los Cabos! read more

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I'm not sure why I have not checked Yelp more for Cabo / Cancun resorts. Have not had luck in the past. I would say overall this place is between a 3.5-4. Let's start with the positives: *a little more secluded, seemed like less people than other resorts *near a bunch of golf courses *pretty resort *friendly staff *assigned host *kids play / daycare (over 4 I think) *large beach area, swim-able *Italian, asian, Mexican dinner options. Asian was my favorite *in the middle of Cabo San Lucas and San Jose del Cabo, cheap Uber ride *swim up bar near kid pool area *snacks in room Negatives: *limited overall food wise, some lacking flavors. No lunch buffet, no major American / seafood option really. Dinner Restaurants not open every night *service is a little slow both at restaurants and room service even though they weren't near capacity *no real kids splash / water park area *limited on some drinks, for example didn't have stuff to make a blue Hawaiian Overall, I've been to worse, but not really that many better in a lot of ways. I'm more here for the food, so that's my main disappointment. read more

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Paradisus is our first all-inclusive option. We had the pleasure of checking in for 5 days. We ended up eating at all the restaurants. The pool atmosphere - very chill. A few days they had music and a DJ going. A few others, nothing. It's a great way to start your day and get some early sun. The bar opens at 10am. Not a whole lot going on, but if you're into chilling and grabbing a few drinks, this is ideal. The ocean was very rocky. Purple and Black flags everyday, but there is an area to enjoy around there that doesn't get hit with the massive waves and undertows/rip tides. Entertainment - not a lot going on. They have music at night but doesn't play past 10/10:30pm. The coffee and ice cream area is delicious. Throw them a few dollars for their troubles. The breakfast buffet is a must. Another great way to start your day. Overall, it's a chill atmosphere, but wouldn't expect to be overly entertained. You have to do that for yourself. The services was incredible and the friendliness of the staff was also amazing. It would be the perfect honeymoon, an older adults stay, or just a few day getaway. Would be a great place to go every few years. 7/10 read more

We loved the staff here, and I think they are working on upgrading the hotel which is probably a good idea. If you like all inclusive maybe you will like this, but this was not for me. The rooms had a very bad smell and we asked for at least something to mask it with but got nothing. (Think musky, moldy old public pool). We were not able to confirm a cabana reservation but once we arrived we got taken great care of by Jesus who is the pool manager. And we got a cabana with a great view for the four days we were there. Carlos was our main server and he and Jesus managed to get us some good champagne! They worked so hard and we were so thankful for their help and attention. You have a few different restaurants to choose from, but the food is just ok. (Undercooked rice at the sushi place is just one example.) The people was great! The place was ehh ok. read more

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Wow! Room service! Second time after 1.5 hour check out, they can't find the order! Lots of apologies but we're hungry and low blood sugar. Room service is non existent. They keep on dropping the Ball, funny thing, they try to sell their not timeshare! but membership! I think not. read more