Only good things to say about this office. Have been coking here for years and Dr Heendeniya is fantastic!

Attempted to be a new patient, Dr had an "emergency" and i could not be seen. Explained my mom had taken the day off work and this appointment was more important then just a basic well woman check up. They did not care and were actually laughing about it. As i received no care in any sense of the word I can't speak to their competence but based on the other reviews looks like it was probably a bullet dodged. read more

When my first was born I was told my husband and I were carriers of some rare genetic disorder and that our son would need a kidney transplant by two and not live to see the age of 20 and that we needed to consider abortion. Genetic specialists called and said that's not the case at all he would be perfectly healthy. And then with my second they said she was super preemie and malnourished and they induced her a week early and she came out at 6 lbs. 15 oz. they're just clueless. I got pregnant and started to bleed in December. They could not get me in for an ultrasound and shipped me off somewhere else. They gave me the wrong date time and address. I had to reschedule and wait an additional three weeks to find out if my baby was alive or not turns out it was an ectopic pregnancy and they made no effort to get me into their clinic in a timely manner. During my other two pregnancies, my appointments were canceled constantly for emergency situations. With my ectopic pregnancy, they never prioritize me just shipped me out. During this entire experience I never saw my dr. Our small amount of communication was over the portal and a couple phone calls. Ridiculous!! I'm trying to get in for an annual right now, but they are four to six weeks out to even schedule for an annual. They have gotten so big and I don't think they have increased their staff, but they've doubled even tripled their patients. You will wait a minimum of 45 minutes for your appointment. I waited for over an hour for a simple hgc blood draw, for them to tell me the techs might have left for the day. You will never be a priority with this Clinic. If I could give less then 1 star I would read more

Update: They sent the future bill estimate to collections. Friends, I did not receive services here for my pregnancy as I switched providers immediately. The bill in collections is for $2300.00 (the amount that would have been due had I continued going here). Literally a bill for services NOT rendered. How many times do you have to inform them that you are not continuing here? My God, this place sucks. read more

I am so happy with the care I received as a patient of Dr. Schmeid for my second pregnancy. Dr. Schmeid was caring and thorough across prenatal appointments and my delivery experience was great. I felt very well-cared-for. The office check-in, nurses, and billing staff were pleasant and efficient. Thank you for the great experience! read more

I had my first 2 kids 12+ years ago and had a fine experience. This time has been terrible. I am experiencing bleeding at 17 weeks pregnant and called today at 11:45. They have already left for the day. The answering machine says they are now closed and close at noon on Fridays. ITS NOT NOON. So press 1 to be connected to the afterhours nurse. I press 1 and they say the office is still open please call the office. Great. I had a miscarriage at 10 weeks back in December and had to 100% advocate for my own health. Not only did they refuse to give me a blood transfusion at a hemoglobin of 7 but she stated there are risks to a blood transfusion. I am the director of lab services for the hospital I was seen at. I know we transfuse for hemoglobin under 8 and active bleed. THATS OUR PROTOCOL. I also know the low risk of transfusion because I track that data for the hospital system! She declined it so I spent Christmas dizzy and unable to walk due to BP 90/50 and Hb 7. This was terrible for my family and myself. I know it takes a long time to regenerate red blood cells and I kept having heavy periods after this. I had to call her to tell her she needed to put me on birth control to regulate my bleeding. I am at the point where I am not sure why I even need a doctor. read more

I'm only reviewing my personal experience with the OB-Gyn I saw (Dr. Deka), NP Margaret, and the office staff. In my experience, this practice felt very focused on efficiency and billing structure, and less aligned with the kind of patient-centered care I was hoping for. This is a longer review, but I think the context matters. I began seeing Dr. Deka for my first pregnancy in October after moving to the area. The office was nearby and had decent reviews. At my initial appointment, I was asked to pay the full amount for prenatal care and delivery before I had met Dr. Deka or had confirmation she would be the delivering physician. I wasn't sure if this was standard for the area, but I agreed because I didn't want to lose continuity of care. That day, I did not see Dr. Deka and instead saw her NP. The visit itself was routine (heartbeat check, urine test). The NP discussed vaccinations, which I understand is part of standard care, but I felt uncomfortable being repeatedly encouraged after I had already declined. At my next appointment, I met Dr. Deka. She appeared knowledgeable and professional, and I had a positive first impression. As my pregnancy progressed, I wanted to discuss my birth plan. These conversations were deferred earlier on, which I accepted. However, at 36, 37, and 38 weeks, when I attempted to discuss my preferences in more detail, the discussion remained very limited. I felt my wishes beyond "natural birth" were not fully explored or acknowledged. When I went into labor at 39 weeks, my water broke and labor was progressing. I was informed by hospital staff that Dr. Deka recommended starting Pitocin early. I had previously expressed that I wanted to avoid interventions unless medically necessary, so I declined. I felt continued pressure to agree, which was stressful for me during labor. Ultimately, my labor progressed naturally, Dr. Deka arrived closer to delivery, and my daughter was born vaginally. The delivery itself was uncomplicated and was described as "textbook." After giving birth, I returned to the office months later for what I believed was a routine preventive Pap smear. I later received bills indicating the visit was coded as a non-preventive office visit. When I contacted billing for clarification, I was told the coding would not be changed, despite my intake form indicating the reason for the visit was an annual well-woman exam. This was frustrating and unexpected. The front office staff were consistently pleasant, responsive, and helpful. They remembered me and answered questions promptly, and they were the most positive part of my experience. This is the main reason I'm leaving two stars instead of one. Dr. Deka may be a good fit for some patients. However, if having detailed discussions about your birth preferences and feeling aligned on approach is important to you, I would recommend making sure expectations are clearly discussed early on. read more

I've been coming here since I was 19 and couldn't be happier to have had Dr. Newman as my OB when I finally got pregnant! I can be a really anxious person and he was always able to calm my nerves as well as explain everything to me so I wouldn't worry. The office staff can be really good but there's one girl I didn't feel comfortable checking in or checking out with. I forget her name but I doubt she works there. 4 of my cousins have had their babies with the doctors here like Dr. Deka and Dr. Crum. I also really like the NP Amanda and Margaret! read more

Dr.Deka did my c-section. A 5 x 4 x 2.5 cm piece of placenta was left in my uterus, which was found via D&C procedure 5 weeks later by an OB provider at a completely different practice. The placenta piece was found free floating in my uterus (not adhered like Dr. Deka said it must've been since she missed it during the c-section). The 5 weeks leading up to the D&C, I had contacted Dr. Deka numerous times complaining of heavy vaginal bleeding and pain so severe that I could barely walk. I was written off each time by her and her colleague and they advised me that it was probably just an old blood clot. Dr. Deka even told me to find a teaching hospital if heavy bleeding occurred again so that they could check for an AV malformation. Dr. Deka still refuses to acknowledge her almost fatal error during my c-section. The day of the emergent D&C procedure, my mom rushed me to the ER with the newborn and two other small children as I started having uncontrollable vaginal bleeding at the grocery store and had started spiking fevers a few days prior. I could've hemorrhaged or gone septic. Dr. Deka has thank you notes in her patient rooms from famous patients and patients who were married to pro athletes (that she saved their life)...I guess lower socioeconomic patients don't receive that same care. read more

An awful experience for a new mom. They messed up my tests, sent me numerous incorrect bills before they figured it out with my insurance, and the wait WITH AN APPOINTMENT each time has been at least 45 mins to an hour extra. All of my legitimate medical questions and concerns are disregarded. After the rude, sarcastic desk worker made me cry for wanting a simple explanation about their "birthing payment contract," I switched practices. This place doesn't care about you or your baby. read more

My overall experience with the doctors was 10/10. They were amazing every time. However, the billing department is terrible & not professional at all. They made me pay basically self pay my whole pregnancy even though I had insurance, then once the claim processed after I gave birth, I calculated it up based on what I paid & my insurance paid, & I had a refund of almost $1,500. I have given birth 6 months ago now, & the billing department still has not mailed my check. I asked to speak with the manager & get a call back & she messaged me in the portal thanking me for my patience. No call, nothing. I recommend the doctors but waiting 6 months for a refund check is wild. I don't know if I will continue going here after this experience. read more

I don't recommend them to anyone; they are irresponsible and don't care about the patients. I waited for the results of tests that usually take a day, then a week, and they didn't inform me of the result and kept giving unjustified excuses. read more

Just a terrible experience, won't come back. I had a 940am appointment so came early to fill out all of the necessary forms for new patients. I had to take off work for this appointment. The front desk tells me at 941am that Dr Deka left and my appointment is canceled. I asked if they were transferring me to a different doctor in the clinic so I could have my appointment and they said no, and that I would need to come again. But there is no guarantee that she would show up to the next one either. What a total waste of time. My previous OBGYNs always had days where they were in the clinic and days were they were on call/during rounds in the hospital. I've never had an OB just not show up to the appointment that was scheduled months in advance. Don't waste your time here. read more

I was treated terribly by another obgyn practice. Called here in tears. They saw me immediately and got me in with a kind, caring, and knowledgeable doctor. She put my worries to rest and really helped me figure out everything. Whenever I call, I get in right away. The phone staff is friendly, never waiting long on the phone on in the office. For something so deeply personal, I trust them with my life. I love Dr. Schmeid. read more

I was a patient of Dr. Newman's through my whole pregnancy and had wonderful service. From the front desk staff to the back office everyone was so great to work with. As a first time mom I really appreciate the thorough explanation of everything. Dr. Newman made me feel so at ease with the entire process and I would highly recommend him to anyone look for a doctor. I couldn't not have had a better team looking out for me. read more

I highly recommend PV OBGYN. They took great care of me throughout my pregnancy and delivery. Dr Crum is amazing, however everyone on their staff is also truly wonderful. The office staff is extremely kind and professional. read more

Dr Newman was the on call doctor when I went into labor. He was unnecessarily rough with me and caused a lot of damage that he later had to repair. he never checked on me after the delivery. read more

I can't say enough good things about Dr.Crum! She's the best! I had the easiest pregnancy with her guidance. Her staff is great. Would definitely recommend! read more

I was 7 weeks pregnant having TONS of bleeding and severe pain. I was calling, begging to be seen as I felt something was really wrong. They declined to see me in person, yet also "couldn't give advice of what to do over the phone" either. I begged what I should do as this was my first pregnancy, and they blew me off completely with zero remorse. I called a totally different OB office, one that I had never even spoken to before ever and I told them my symptoms. THEY asked me to come in right away, consoled me over the phone, etc. I ended up having an extremely traumatic miscarriage and trip to the ER where I was in the hospital for 5 hours. I would never trust Paradise Valley OBGYN with my care, and I will never contact them for another pregnancy again. read more

I found Dr. Deka using the search feature on the UHC link via AHCCCS. I have AHCCCS due to losing my job because of downsizing. I called to make an appt for my annual exam & to discuss a hysterectomy for uterine fibroids. The woman asked all the normal questions, including which doctor I wanted to see. Then she asked what insurance I have. Once I said AHCCCS, there was a pause & she then said Dr. Deka isn't accepting new patients. She seemed to be... until I mentioned AHCCCS. read more

Medicare patients beware. I showed up to the appointment, having given them my medicare and supplemental insurance. They told me - nope - we are "specialized" (what does that mean????) and they don't bill medicare - pony up 275.00 for the visit. Medicare does cover annual visits and pap smears - maybe every two years, but this practice should just say that they don't accept medicare straight up. Just say it! You don't. You aren't "special". read more

Got new insurance called ahead of time to make sure they take my health insurance.. they confirmed that they did so i proceeded with booking an appointment. When i walked in they asked for my insurance and ID... at my appointment they were about 30 minutes behind schedule. Then i get brought back into a room... waited another 30 minutes sitting there for a doctor to come in. So a total of an hour behind before being seen. Unbelievable. Finished up my appointment and i was told by the employee i was all set and didn't have a co pay. So then i leave and get a call from them... oh we don't take your insurance & we will bill you. Like what?! Are you kidding me?! They couldn't tell me this before i was seen. Feels like they knew this but purposely waited until i had my appointment done so they could get more money from me. WHAT A SCAM. I will never come back here. read more

I would not recommend this practice. I was 12 weeks pregnant and went in for my second appointment, before even meeting my doctor they wanted an upfront payment of over $500.00 for a delivery charge. My doctor was not available as they had another emergency delivery. I had asked for an alternative doctor, and they told me that someone would be available at 11AM. My husband had taken the day off to be at this appointment with me. While we were waiting for the 11AM appointment the office manager told me that they were not going to see me as a patient. I am over 40 and high risk and to do this and leave a patient like that was the worst customer service and experience ever. I drove home crying the entire time. They obiosly care more about thier payments then customer experience and bedside manner. read more

*Trigger Warning* I have never had a worse experience with any business ever in my life. I scheduled an appointment with Dr. Crum once I found out I was pregnant. Right before my 9 week appointment I started bleeding. I immediately called. They couldn't fit me in that day (understandable) but I could go in the next day. I arrived and was told that I would have a different Dr because Dr. Crum decided to leave early that day. They did an ultrasound sound and could see the baby but it was too early to see a heartbeat, so they were going to do bloodwork. They never even asked me if I wanted a picture of my baby. I'm just so glad I was able to see my baby even if it was just for a moment. A few days later I went in for more bloodwork. I get a phone call a few days after that. I believe it was the front desk lady. She told me that my HCG level dropped. She never once said anything about a miscarriage, but I knew what that meant. She told me I had to return two weeks later for more blood work. I arrived two weeks later to do my bloodwork and I asked to speak to a doctor because I was in a lot of pain. They basically said it's not a big deal and I didn't need to talk to a Dr. They told me to come back two weeks after that for more bloodwork. I once again showed up for my appointment. I asked a nurse to speak to a doctor because I was STILL in pain. She walked over to the open Dr's office (I'm not sure what doctor it was) and told her that I wanted to speak with a doctor. She replied, "Tell her I'm busy. Tell her to come back for more bloodwork." I couldn't believe it. I refused to go back. What was the point of I wasn't ever going to speak to my doctor let alone any other doctor? I was miscarrying for 7 weeks. I was in an enormous amount of pain. I never once talked to a doctor even though I was there three times to do bloodwork. I was never given any options on how to deal with my miscarriage. I was never given any advise on what to do or who to talk to. This was the hardest thing I have ever dealt with and they clearly didn't care. There was absolutely no bedside manner. I understand that they must see a lot of women who go through a miscarriage but they need to treat them like actual people. I hope no one else has to go though a miscarriage with no support like I did. Stay far away from this clinic! read more

I should have updated this review a long time ago (3-4 years ago) when I had my second appointment with Dr. Newman. I scheduled a consultation with him since there is no way to get a doctor on the phone. This consultation was specifically to address my concerns about an irregular period and finding ways to regulate it so I could more easily track ovulation for natural family planning purposes. The first thing Dr. Newman said to me when he walked into the room was, "You're wearing clothes! That's no fun for me!" I should have left right then. I was so taken aback that I decided to continue with my questions. He told me that if I didn't go on birth control, I was going to wind up pregnant by my husband after a night of drinking. He also said that since I don't want to have kids, it would be a bigger problem for me, not him, since he makes more money when I'm pregnant. I explained that I haven't been on birth control for 10 years and haven't "wound up pregnant". It made me wonder why he wouldn't be more concerned about an underlying fertility or hormonal issue if it's so easy to get pregnant when you aren't on the pill. He dismissed my concerns of possible PCOS and told me the only way to regulate my period was to go on birth control and basically ended our consultation when I told him I was not interested. I filed a harassment complaint with the Arizona Medical Board in regard to Dr. Newman's inappropriate comments and it was dismissed without any action. I never set foot in his office again and spent the next couple years seeking a practice that would take my concerns seriously (for those wondering, I now use the great folks at OneMedical for my primary care and gynecological care.) I didn't bother requesting my records be transferred from this practice because I wanted to start with a clean slate and not have to be in contact with them further. I wish I could talk to all the women with 1-star reviews who had similarly horrible encounters with dismissive physicians. I'm so sorry you all had to go through this. read more

This is a completely unreliable practice. every single appointment I've ever scheduled at this practice has either been canceled or I've been pawned off to a nurse practitioner without my knowledge. The nurse practitioners at this office are also not knowledgeable enough to conduct a productive appointment. Choose another practice. read more

I was recommended a partnered outpatient service through Paradise OBGYN and was told multiple times what I was going to be charged for these appointments. My bills are coming through triple the amount of what I was promised. The billing department can't help me at all and don't even know of these outpatient services so they keep transferring me to the office manager, Audrey. I have been calling and leaving voicemails for Audrey for 7 weeks now with no returned calls. The service at this office is absolutely horrible and a total scam!! I will continue calling, leaving voicemails, messaging through the portal, and trying to connect with the outpatient service as well but I won't pay my bill until someone answers why I am being charged triple the amount I was quoted. read more

I have gone here for quite some time and this was the last time I'll ever visit unfortunately. In previous appointments, I addressed concerns about my well-being and they only recommended medication or non-helpful alternatives. When I recently went, I waited for an hour before walking out. I tried to reschedule, keep in mind I've been waiting over a month for the original appointment, and the earliest availability they gave me was a month from now. I am extremely disappointed and don't feel like they care for their patients. This might not be the case for other practitioners in this office, but I do not recommend unless you want to be waiting for over an hour to be seen. read more

Dr. Deka is my doctor, and I could not be more thankful she was with me through both of my pregnancies. She was incredibly supportive and we had the best experience with her! I have continued coming to the office for my annual visits and I see Amanda Mower. I couldn't love her more. She is very thorough with her care and is also very warm and welcoming. read more

If you want the medical care of yourself and your unborn child to be your doctor's offices first priority, Paradise Valley OBGYN is not the practice for you. Instead, if you are pregnant, they will demand you prepay your delivery and insist on collecting the highest possible dollar amount they can after your first appointment, even as an in-network patient with health insurance. When you ask if this prepayment is elective and what other options you have, they will tell you their advanced payment package is required and they can not provide medical service without you prepaying months ahead for services that have not been rendered. This is nothing short of coercion and discrimination against pregnant women/patients. The Woman's Health Arizona Website (PV OBGYN's Parent Company) billing section clearly states "The cost for your visit will be determined based on the specifics of the care and services provided." Services provided, not services anticipated to likely be provided 6+ months down the line. An office so experienced in prenatal and obstetric care is fully aware that the confirmation of a pregnancy in no way guarantees the birth of a healthy baby after 40 weeks. Not only are miscarriages extremely common, there are plenty of other factors that can complicate your ability to give birth where, how, when, and with the assistance of the doctor you would like in an ideal world. Denying prenatal medical care to pregnant women unless they front thousands of dollars for future potential services is inappropriate, and this office opts to send the bill directly to you personally without submitting it to your insurance, because they know insurance will not and cannot cover costs for medical services that have not been rendered, and as an insurance policy holder you should not have to either. On their website they state that they are "committed to providing quality care for you at any stage of life" but that is clearly not the case if you are pregnant and have any sort of deductible on your insurance plan. This office chooses to operate on a predatory billing practice, regardless of how "routine" they say their policy is. In addition to likely violating the agreements they have with the major insurance providers they partner with, their billing practices demonstrate the lack of respect and individualised care and attention they give their pregnant patients. Prenatal care should be where women can receive quality medical care and support during their pregnancy, not be the source of unwarranted added stress. I am sincerely disappointed in this practice and how they choose to treat their patients and I believe pregnant women deserve much more. read more

Hold onto your wallets. I left the office after being dissatisfied with their prenatal care and they changed all my prenatal visits to 'office visits' so I can back charged over $200. My insurance covers 100% of prenatal so tell me why suddenly my prenatal visits are office visits. Their billing is unethical and fraudulent. Not to mention I've yet to receive a refund of $1200 I pre-paid for services. read more

I have so had it with this place. It's like it's run by 6th graders. Completely disorganized, no one ever calls back, and nothing gets accomplished. Good luck trying to get a message through to the doctor. Their hours are ridiculously short, and they take huge amounts of vacation days. It's almost as if they DON'T want to help you. The office is filled with women working there who spend huge amounts of time standing around and doing nothing but gossiping and just shooting the breeze. None of them even seem to know what they are doing. Why am I spending my money here? I'm going somewhere else that has intelligent staff that can actually get their sh*t together and act like a reputable doctor's office. read more

Ladies, read the reviews! If you do choose their practice, please confirm EVERYTHING with your insurance company! They will lie to you and put you through unnecessary testing just to make $. read more

PV OB-Gyn is great! My vagina and uterus have received wonderful care over the years by Dr. Dado, Laura Waggener NP, and Margarett Gossett NP (I get around, hehe). Their professionalism and friendly bedside manner make the awkward positioning and nakedness of our meetings a little more comfortable. The ancillary staff is just as friendly and professional. The office itself is new and very modern. The waiting area is beautiful with plenty of spacious seating and a coffee station to visit while you wait. The exam rooms have a huge TV in it that you can navigate yourself and learn about any OB or Gyn issue you may have or might just be curious about. Also, I love the fact that you don't have to feel any pressure when you get changed. When you are ready, all you have to do is push the green button and it lets your care provider know you are ready for them to come in. read more

Paradise Valley OBGYN - Obstetricians & Gynecologists Near Me - Scottsdale, Arizona

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Long wait times- absolutely ridiculous as always running 45-60 mins behind every single visit. Today will be my last!

A big shout out to katelyn, dahlia, and margaret!! You three had such a wonderful bedside manner!! I sincerely appreciate all your support ! I tend to pass out with needles and was so was very nervous! Katelyn and Dahlia made me feel so comfortable and I am so grateful to them for that !! Thank you again so very much! read more

I have been to many medical offices and I have to say this is the most well run OBGYN office I have ever been to. From the moment I walked in they were very attentive and took care of me immediately and every other woman That walked in. I give all of the credit to Audrey Frost who is the Administrator that has made the office this wonderful! All of the staff was so friendly and helpful. I would recommend this OBGYN to anyone. The NP Amanda was so amazing she really was a genuine doctor! I love her! read more

Run, dont walk away from Paradise Valley OB GYN. Dr. Newman put me thru unnecessary blood tests for a year, then an unnecessary biopsy, which was very painful. Then, an incorrect diagnosis. It was his NP who told me the doctor read the report incorrectly. I did not contact the office after that. But two weeks later I received a letter from the office saying I was no longer welcome there and to find another office. Haha, I was fired. Guess they were worried I would take some kind of legal action against them. This is the first time I have ever written a negative review on a physician. read more

Went there for the first time a few days ago. Got assigned to Dr. Newman. As some have mentioned here, he has a dry sense of humor, it takes time to get used to. If you're overly sensitive or expect a heart to heart conversation with your OBGYN he's probably not the guy for you; however if you've got good sense of humor you'll appreciate his approach. He is knowledgeable and I felt I was in good hands during my annual check up. The front desk ladies were super sweet and attentive, the place is clean and large. So large I actually got lost when trying to leave. They have a patient portal, where the doctor posts the results and I can access everything online which is pretty cool. Overall I had a good experience and nothing to complain about :) read more

I have been going to PVOBGYN (now AOA i think For 8 years I love Dr. Deka and her nurse practitioner seemed nice BUT this office runs 45 minutes to 2 hours behind EVERY SINGLE VISIT!!!! They have NEVER EVER BEEN ON TIME!!! I haven't taken the time to find a new practice yet but once I get a referral I will. I have a busy life that is just as important as theirs and I shouldnt have to waste half my day waiting for my appointment. read more