We ordered one custom kitchen to replace a 15 year old, very tired kitchen. Two failed kitchens installations later from Paradise it is still a nightmare. The first was a total failure but only from bad installation which left a ridiculous massive amount of holes from errors and badly aligned cover panels, though the design was great and totally functional. Paradise agreed to replace it. I am a disabled person and easy access is extremely important for me to be able to function without causing pain. The first kitchen installed was a custom design, which enabled me to use the kitchen with minimal pain and provided ease of access to everyday utensils etc., concentrating major storage within easy reach whilst standing. The replacement kitchen paradise suggested some changes but assured me that the rest of the the design would be exactly the same. I was very specific about my disabilities and capabilities, these were totally ignored with the replacement kitchen. The entire kitchen design has been changed so dramatically that it is now virtually impossible for me to use. Some things have been patched to fix the finished bench height, and now a step ladder is required to access storage areas which were previously at floor level. I cannot use a step ladder due to balance problems, Paradise was made very aware of this. The glass splashback looks like an amateurville with measurement and installation, cannot use the cooktop back burners because it was installed too close to the glass splashback. Do not use this company unless you want problems. read more