I really wanted to find a long term lawn care person... but this wasn't it. When I messaged for a…read morequote they did get right back to me. He came out relatively quickly and did a site visit to give me a bid although the day after he said he would initially be out which caused me to change plans and use two days to get bid. The bid was very reasonable - about an acre for 120 + grass removal. I accepted and he said he would be back Thursday or Friday the next week. Both days came and went then I got a message that he would be there Saturday... I was supposed to be off the 2 days he told me to expect him but was working on Saturday. When I came home the lawn still was not mowed. I then got a text and he said I hadn't accepted the invoice he had sent me via text. I told him I didn't know I needed to and asked about some extra charges on the invoice - as it turns out he accidentally added taxes for a few different locales on my bill. The bill was corrected and I accepted the invoice. He (or an employee) showed up to mow - almost 2 weeks after the initial bid and a week after the first scheduled time - but didn't bring their riding lawn mower and only finished about a third of the yard due to grass height. He notified me of the issue, told me he would be out the next day with his rider to finish. He did finish mowing the yard but since he was charging extra for grass removal he sent me a message saying he got all the grass up that his rider would pull up. I thought that was odd... I waited to pay until I saw the yard - and his assessment that he got everything up that could be was not true. There were sections of the lawn that looked almost raked and other sections that were thick with grass and without tire tracks through it. It obviously had NOT been driven over. I messaged him with pictures and said either to remove the grass removal fee or come back out and finish the job. He sent me a new invoice with a reduced amount and no further communication. I saw the other reviews, I understand the nature of the work and how things may need to be fluid as far as dates/times. I even would have been fine if he had simply said that he would come back out and finish picking up the grass... and I would have given him another shot. But collectively the missed dates for the bid, missed dates for the mowing, the first trip out being unprepared - despite having seen and bid the job, failing to finish picking up the grass and finally not coming out and finishing the grass removal - I just cannot do business with this kind of performance.. and I really wanted to. He did remove the grass removal fee, that was a positive...I regretfully cannot recommend this company and will be looking again.

Came out and did part of the requested work and said he would be back in a couple of days to…read morefinish. Still sent me an invoice for the full amount because he said he was doing the missed work "for free". Well that doesn't work with me because I asked for it ALL TO BE DONE and part of the initial bid. We went back and forth in messages and he agreed to complete the work and I finally paid. He never returned to complete the job and never communicated after. Had to hire a new landscaper. Would never recommend this company!!

Two stars because he did me a favor by not showing up for our appointment or returning calls. It's…read morebetter I know early on if someone isn't going to work out.

From the owner: Are you looking to have more time back in your day? Ruiz Lawn & Maintenance Services is here to…read morehelp give you time back. We pride ourselves on providing the best landscape, lawn and pressure washing services to everyone. Our professional team will come out and take care of your yard and make it look just the way you have always wanted it to look like. Services: Yard Maintenance, Landscaping, Lawn Mowing, Edging, Trimming, Bark, Mulch, Gravel, Leaf Blowing, Pavers, Blackberry Cutting, Sod Install, Pressure Washing, Roof Cleaning, Gutter Cleaning, Wood and Chain Link Fence, Decks, Patios and much more. Call us today for a free estimate to see how we can help give you some time back into your day and make your yard look just the way you want.

Great customer service and gets everything perfect... I recommend this to everyone thats looking…read morefor a grass cutter for summer.

One of Grays Harbor longest running family business. Customer service can not be beat. If they do…read morenot have what you are looking they will order it for you. Been coming here for at least 45 years and still so for gardening / pet needs. Way more personal than the big stores . Love them

They don't have roses. I bit expensive for what they do have. The bird baths are cute,read more