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    Papicho Too

    1.0 (1 review)

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    10 years ago

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    Ron Jon Surf Shop

    Ron Jon Surf Shop

    4.2(409 reviews)
    0.1 mi
    $$

    2 story mega surf shop. Surf boards, skate boards, boogie boards, skim boards and all kinds of…read morefootwear and surf clothes Pretty cool place to check out when you come to coco, staff is friendly and helpful. I've been here many time when I used to live in central Florida, visiting today for a cruise that leaves tomorrow.

    ** - Above and Beyond Customer Service**…read more I had a truly outstanding experience at Ron Jon Surf Shop in Cocoa Beach this Father's Day. I initially came in to purchase a 9-foot board I had my eye on. After deciding to buy it, I stepped out briefly to grab my son so he could help me load it into my truck. When I returned, the board was gone--needless to say, I was extremely disappointed. I spoke with a salesperson named Dave, who explained that the board actually wasn't supposed to be on the sales floor--it had been custom-made for the shop and was pulled by the general manager and placed in an office. Even so, Dave didn't stop there. He took the time to listen to my situation and understand how much this meant to me, especially as it was intended to be my Father's Day gift. Dave went out of his way to help and connected me with the manager, Chip. Chip took things to the next level--he made calls to the general manager and even reached out to corporate to see if anything could be done. After about 45 minutes of effort, he came back with incredible news: they got approval to sell me the board. Neither Dave nor Chip had to go to those lengths, but they did--and that level of customer care is rare. They could have easily said no and moved on, but instead they went out of their way to make my day. As a local, I'll be out riding waves on this board and proudly telling this story. Ron Jon didn't just sell me a surfboard--they delivered an unforgettable experience. Thank you, Dave, Chip, and the corporate team for making my Father's Day!

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    Ron Jon Surf Shop
    Ron Jon Surf Shop

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    Alvin's Island #756 - Beware of jerks who work here!

    Alvin's Island #756

    1.7(55 reviews)
    0.4 mi

    Alvin's is a must-stop whenever you're in Florida. It's such a cool little shop, and honestly, if…read moreyou don't stop at Alvin's... what are you even doing with your life? Pretty much everything is under $20, which makes it perfect for souvenirs and impulse buys you won't regret. They have a great selection of shirts, sweaters, and super cute bathing suits, plus all the classic Florida goodies--trinkets, stickers, candy, and of course, taffy. It's the kind of place where you walk in "just to look" and walk out with a bag full of stuff. Great prices, fun vibes, and lots of options to bring a little piece of Florida back home. Highly recommend stopping in anytime you're nearby!

    I went into the store simply looking for swim trunks and politely asked an employee named Vicki…read more(Terminal #756-02) for assistance. I was friendly and respectful when I approached her, but instead of receiving the same courtesy, she responded, "For a woman or a man?" in a rude and dismissive tone. I want to be clear that the question itself was not necessarily the issue--it was the attitude and tone behind it. As someone who is part of the LGBTQ+ community, the way the question was asked made me feel uncomfortable and judged. I should be able to ask where swim trunks are located without feeling as though my appearance or identity is being questioned or treated disrespectfully. I was nothing but nice during the interaction, so I was disappointed to receive that type of response from an employee. Had she simply asked the question politely or directed me to the appropriate section, there would have been no issue. Every customer deserves to feel welcome and respected while shopping, regardless of their appearance, gender expression, or identity. Customer service is not only about answering a question--it is also about how you make the customer feel. Unfortunately, this interaction made me feel unwelcome and left a very negative impression of my experience at the store. I hope management takes this complaint seriously and addresses the importance of treating all customers with courtesy, professionalism, and respect, including members of the LGBTQ+ community.

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    Alvin's Island #756 - Exterior

    Exterior

    Alvin's Island #756 - Alvin's island

    Alvin's island

    Alvin's Island #756

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    Papicho Too - giftshops - Updated September 2026

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