I have used Paperboat Media for several years now, and really should have written a review sooner. But let me say, I have NEVER encountered a more professional and responsive team. I am a 20 year marketing professional, and the agency I am with uses Paperboat to help augment the services we provide for the clients our our agency. They deliver services that are beyond exceptional, no matter what deadline or project I throw their way. Having gone through multiple independent, small and medium businesses, I will never reach out to another firm if Paperboat is available. read more

Creative, knowledgeable and professional, Robert Urban is a master to his craft and is great to work with. If you are looking for a digital marketing expert to lead your business in a profitable direction, I recommend engaging Robert. read more

We partnered with Robert Urban at Paperboat just about a year ago and have received exceptional services thus far. Not only is he dedicated to our marketing efforts, but is extremely personable and a real team player. Would highly recommend him to anyone looking to expand their reach and SEO. We look forward to continuing to do business with him! read more

I wish I could give this place less than 1 star. I won a silent auction and the owner, Robert Urban failed to deliver services after 2 months of steady but sporadic interaction where many deadlines were not met, Robert emailed me the morning my initial website mock up was to be delivered to me, stating he had a "family emergency" and was taking a sabbatical - he could no longer help me with my website. He offered my money back but this was a silent auction We were 2 months into the design of my website and my launch date depended on having my website ready and all of the sudden, I had nothing to show for all the work and effort I put into helping with the design. After receiving this email, I went back and forth with him seeking resolution and got nowhere. The best he could do was to offer the refund for my donation and 3 mock up revisions bc that is what was included in the "standard pack." However, I won a much larger package and I couldn't believe he was now limiting the services I received instead of going above and beyond. I didn't believe a refund was reasonable bc of lost time and there was no services ever received. So I proposed him to pay for a website done by someone else. We could not agree on a resolution so I finally told him I do not want to work with PaperBoat anymore because the offer was not reasonable. Weeks have past with no resolution and at this point I'm over it and just want my money back from him (not the place I donated even though they did offer). I tried to reach out to Robert Urban to work this out now but he hasn't responded. I have now filed a consumer complaint and will be pursuing this from a legal direction. Company is completely unethical and unprofessional. I understand family emergencies happen but the breakdown in communication was terrible. He does not understand how to run a business so I recommend staying far far away. read more