I wish I could give this business 0 stars. When we were actively using their service they would…read morejust sometimes not show up or come after our offices were closed and count that as their monthly collection. Then at the end of 2019 they double charged us for service. When I complained, they said they would fix it but they never did. Since I only paid the amount I was supposed to a charge was left open on our account. I contacted them more than half a dozen times and no one ever responded. Then they placed us for collections (for their billing error that was not fixed)! Eventually I explained the situation to the collections agency and they resolved the bad charge. Meanwhile, Iron Mountain stopped collecting our shredding last October, so we signed up with a new company. We asked Iron Mountain to collect their bins from our property and they did. Now suddenly they have started charging us for monthly service again - 8 months after their last pickup! They refuse to reverse the bills or refund their charge to our credit card. And surprise, customer service does not respond to any inquiries. This company is a joke. If you don't want to be overcharged, mischarged and not provided any service then steer clear of Iron Mountain.

From the owner: Secure Shredding Services - Iron Mountain secure shredding services protect the privacy of your…read moreinformation by destroying paper records and documents, plastics, and media in a cost-efficient, safe, and compliant way. Records & Document Store - Secure offsite document storage. Records and information are the lifeblood of any organization. Safe and secure document storage is critical to compliance and business continuity.Document Scanning & Digital Services - Gain secure, collaborative access to your information. When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. Vital Records Storage - With a strong local presence and nationwide coverage, we're the trusted partner for secure storage of vital records--protecting your irreplaceable assets with care and compliance. IT Asset Destruction Services - Our secure ITAD solution prioritizes your business' data security, sustainability and brand reputation. We'll help you destroy, recycle and/or remarket your retired IT equipment through a reliable, environmentally-friendly and compliant process. Our ITAD approach will help you reduce e-waste and retain maximum value from your end-of-life IT assets, including your computers, mobile phones, servers, hard drives and more.

Terrible service will not pick up bins when scheduled you call then you are dealing with people out…read moreof the United States !! they are terrible to business with !! Do you company a favor a s Beal locally!!!!

From the owner: Shred-it offers NAID Certified secure document shredding and information security services in…read moreKnoxville, Tennessee. With cross-cut shredding technology and our shredding specialists, we offer both on-site and off-site shredding services solutions. Protect your confidential information, contact us today! With over 30 years of expertise, Shred-it specializes in secure and confidential document shredding and data destruction services in the USA. Our services include on-site and off-site shredding, paper shredding services, secure shredding, and mobile shredding services. We serve businesses of all sizes and industries, including healthcare, finance, and government. Contact us today to learn about how we can help protect sensitive information.

This company is a FRAUD, allow me to save you the time and frustration of losing thousands of…read moredollars. My family's company purchased a full container and paid it in full. Oscar, who pretends to be just a vender but really is the owner, and responsible for stealing money, never answers the phone, and you need to contact him from another number. He has ZERO morals and no shame. This guy, who says that he is the only one who works there, but he changes his name, told me his name was Rodolfo, then told my brother his name was Santiago. I have made several phone calls and emails with no response. My best advice to you is to stay away from this fraudulent company. ESTA COMPAÑÍA ES UN GRAN FRAUDE, LA COMPAÑÍA DE MI FAMILIA PAGO 12k Y NOS ROBARON TODO EL DINERO!! NO CONTESTAN LLAMADAS Y OSCAR ES EL DUEÑO, NO SOLO EL VENDEDOR. TENGAN MUCHO CUIDADOS EN ESPECIAL COMPAÑÍAS DE OTROS PAISES