Large selection with quite a few remarkable items. I will…read morereturn to buy my dream items as soon as I hit the lottery.

Love this store, they are very kind and personable. A big help at prom! Selection is great. Prices…read moreare reasonable.

Amazing staff--thank you! Shoutout to my girls Ashley, Kate, and Contessa. They were closing in…read morejust 10 minutes, but still let me try things on and even helped me put together an outfit. They were so sweet, and I never once felt rushed. Their kindness, patience, and compliments made the whole experience worth it. Excellent customer service!

Cheniec was AMAZING! She was so sweet and so helpful. I had no idea what I wanted and she magically…read morefound a top that was PERFECT! Great clothes and great selections.

The ladies were very helpful and showed so much grace during a misunderstanding. Unfortunately,…read morewhen I entered the dress number, it pulled up a dress similar to the one I bought, which led me to believe I had purchased a two-year-old dress. They took the time to investigate the situation, spent hours researching, and that's when I discovered the dress was actually different -- even though another website had not updated it to the 2026 version. They were wonderful and incredibly helpful throughout the entire process. They truly made my daughter feel like a queen. Please give this store a chance -- they will make your prom experience wonderful!

Worst customer service I've ever experienced. Like we were on set of Pretty Woman. Little did the…read moreowner/manager know how much money my niece spends on prom dresses a year.....losers, honestly. Like the girls who never were invited to prom got handed money to open a store so they could bully pretty girls is the best description I can give.

this is the only BELK in the city of Conway. If you really want to go Belk shopping you are going…read moreto need to go down to the coastal Grand Mall. however this particular Belk is a store that gets items that the other Belk stores cannot sell. This store has no organization. Store is a total nightmare. Racks and shelves are so close together that you can barely move about. Stuff everywhere. Selection is horrible. Insult to Conway shoppers!

I was in Belk to do a return because the item had a hole in the sleeve. The lady at service desk…read morewas really sweet and professional. She had to consult with a manager about my return because it was scanning a different price than when I purchased it a week ago. The manager came over and really rude, when I couldn't find the hole immediately, even though the cashier told her I had showed it to her. I won't be back. There was no reason for her to act in the way.