The delivery service is not there. I waited over an hour, and just called to cancel. There was no recourse, no apology and got hung up on. I will not use this location anymore. read more

Nope. It anymore will I be going here. The pizza must have change over the years. This was the first time I have eaten at a PJs since 2012 and it was not good at all. It tasted like the sauce had no real flavor. read more

This the worst papa John's in all of New Jersey.. they always screw your order up and if they're out of something they don't tell you they just send something to substitute. For example I ordered 6 of the nacho cheese sauces and since they didn't have it they gave me 6 blue cheese sauces. Never ordering from here again. Trash read more

just ordered 2 two topping pizzas and was very disappointed. They are so stingy with the toppings you can barely tell them from just plain pizzas. Papa John's is no real pizza as it is, the least they can do is give you the toppings you ordered to a level that you can tell what one is what. This is a consistent problem at this location .Cheaper than the local real pizzeria, but is it worth the huge quality difference? read more

I had been watching Papa John's commercials and realized, I hadn't tried the one near my job in a long time. So for lunch. I ordered online and picked up the pizza in store. I have to admit, I was utterly, all around disappointed! It will be a long time before I try this particular restaurant again! The staff member was helpful and professional, he is the only reason I eaked out one star! My first observation, was the broken door frame on the main entry door, when I opened it. The second thing I noticed, the interior sliding glass door was not even installed, it had been removed, (violently removed!) The inside area looked tired and run down. The tables were clean, but dated and worn out looking. I ordered a personal pizza with pepperoni, extra cheese, sausage. I struggled to finish it! I have had frozen store bought pizzas that tasted better! This is one of my lowest ratings that I can remember giving! This restaurant must be in a location that Papa John's forgot about! I know private franchises can carry the brand name, but are independent. This one is not representing the brand. It needs major improvements to get to where it should be! Cash/Credit/Debit are accepted forms of payment, here. read more

Ordered from here for our movie and pizza night. They got the pizza wrong and it was cold, the wings were barely cooked when I requested extra crispy, and to top everything off myself and my daughters all got stomach bugs from it: (double dragon). This was once our go to pizza for pizza night but we have moved past it. I even contacted papa John's cooperate and they said they will speak to management but never did and here we are with no response back! Do not order from this papa John's it will get you sick. read more

Idk if these 2 are a couple or just smashing but Jesus Christ they just be sitting here arguing! They are the slowest people. Tables all sticky with bugs crawling around. Avoid at all cost! Get you a Digiorno or Jacks pizza! read more

This particular location is the best! Each time I order for carry out they have my pizza and chicken hot and ready. The staff is very friendly. Highly recommend them! read more

If I could do zero stars I would. Food took an hour and forty minutes to arrive and it was cold. Called and complained twice and they refunded the order but this is my 3rd bad experience ordering from them (order was wrong 2 previous times) so I'm done. read more

Pizza are hot fresh and fast. Delivery people are very nice too. Kind of interesting how no one eats in at this restaurant, even though they have the space for it? The rating is in comparison to other Papa John stores i have been to. Love the garlic pizza dipping sauce and apple pie dessert pizza! Order online to accumulate point towards a free pizza. I also find interesting the fact that they do not apply online discount codes in-store. I sat at a table and ordered online via cell phone when i found that out lol! read more

Papa Johns Pizza - Inside counter - Pizza Near Me - Wrightstown, New Jersey

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Worst customer service ever. Please quit if you hate to work. I didn't ask for anything but only picked up my pizza. That was it. However it was the worst. Say hi when someone comes in and you don't need to advertise everyone that you're angry. Quit if you hate your job that much. Also trim ur long beard and hair otherwise do something not to put your hair in pizzas. read more

HORRIBLE HORRIBLE SERVICE! First time ordering btw. I called at 608pm & placed an order. They said it would be here in 35 minutes. An hour goes by so i called them to see what was the hold up... and they said " o sorry, its on the way now". Got here 2 hours late & cold! If i could give it ZERO stars, i would!!! HORRIBLE HORRIBLE SERVICE! DONT WASTE YOUR MONEY WITH THIS PLACE!!!!!!!!!!! read more

They just started to deliver to browns mills recently so I ordered today.. the app said it would be deliver between 2 reasonable times about 10 minutes apart.. I got a call from the store after they were supposed to be delivered and said they would be delivered 25-30 minutes late.. 1 it's a 10 minute drive and 2 the pizzas weren't fresh at all. I'm sure what happened is my pizzas were ready then they got another order for the same area and instead of making 2 trips they decided to throw customer service away and just let my order get cold while waiting for someone else's.. do yourself a favor and stick with dominos read more

I order from this location all the time because Papa John's pizza is really good and it's conveniently located. That being said, their customer service is horrible. Tonight marks the second time that I ordered pizza, a drink, plates, cheese/red pepper packets and only got the pizza and drink. I understand that the rest of the items are free, but why offer them if you're not going to bring them to customers that request them. I still love the pizza but their listening skills and overall customer service leave a lot to be desired. read more

This place can kiss my ass they said that it will take 39 minutes to get my food but it took 1 and a half hour and my pizza was kinda cold TRUMP 2020 read more

Customer service is great until they mess up and the general manager is not only unapologetic, but also snappy and rude. Won't be ordering pizza from here anymore. read more

Hey! Not the greatest pizzas in the world, but they are hot and feed us and the kids pretty cheaply. Visited a friend near Fort Dix and we ordered pizza from Papa John's, got quick delivery, and made a great dinner with a couple of beers with fast cleanup. You want to quiet the kids, this works well, especially with the cinnamon buns for desert. A bit hard on the waist tho! read more

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I LOVE Papa John's Pizza and since this is the closest one to my boyfriend's base, we usually buy from here. The coupons are great, the pizza always hot and fresh, and the employees really try their best to provide great customer service. This location in particular actually has a seating area, which is something you don't find everyday at Papa John's. I knocked off a star because our last pizza felt a bit rushed and not up to par with our previous orders. read more

This place really lacks customer service. Not only did the person on the phone had a terrible attitude, it took almost 2 hours to receive my food when they told me 30 minutes. read more

They forgot all the dipping sauces for my sides. They said they would send them with the next driver and no one ever showed. I shared my experience on their own online feedback form and requested to be contacted. No contact was ever made. Terrible customer service! Just get Yordanas or Domino's instead! read more

They claimed my pizza was on the way 45 min after the scheduled delivery when I called to ask for an update. I called a second time and said "I'm calling for a refund". Rather than saying "ok, we'll refund you, but the driver is already on the way", the response was "ok, we'll cancel your order", followed by the sound of the phone hanging up. read more

Last night I walked in there with my 2 kids thinking I was going to get a free personal pizza with a coupon my child received at school. As I gave the coupon to the young man he looked at me confused gave it to his manager and the manager told me it was for Pizza Hut. I instantly felt sad and my kids looked at me like oh no we aren't getting pizza?? As I stared looking at the menu the manager came from the back with a large pie that was canceled, said I'm more than welcomed to have it. I was thankful and appreciative of the kind gesture. My kids were very happy!! As they would say "best day ever" read more

I like the place because they accommodate for parties plus the pizza is good. The staff's uniforms don't look up to par for an earring establishment but could do better. Customer service could also be a little better. read more

Not a very good franchise, when told 30-45 minutes. It took over an hour and a half to get delivery. And food was cold.

I will never order from here again. They did not deliver my order. When I called back they were not helpful at all. They said they stopped by but this was not true. Turned out they incorrectly took down my address. I said I would go pick it up and when I got there no one apologized for not correctly taking down my address which was their fault. read more

very racist people.. i will never order there again. ordered online 30 minutes before arriving then got there and sat for another 30 minutes. heard them saying my name so i got up to ask what was the wait and was told it wasnt made. had to cancel my order after wasting my time waiting for nothing. on top of that, they acted like they didn't care.. never again.. very racist people. read more