Good food and even better customer service! They helped out with an order issue and resolved it no problem!

The pizza was fine. I had it delivered to our friend's house. I phoned to order because I am visually impaired and have a hard time with websites on my phone. I spoke with a young woman and she took my order for 2 large pizza's. I paid a delivery charge,which was fine They arrived on time. I was a bit thrown off by the charge on my card. Instructions: Regular Sauce, Original Pizza Sauce, Normal Cut, Normal Cheese, Normal Bake $16.14 1 Cheese Pizza - Original (14 Inch) Instructions: Regular Sauce, Original Pizza Sauce, Normal Cut, Normal Cheese, Normal Bake $16.14 2 Ranch Dipping Sauce $1.38 Total before discounts $33.66 Total Discounts -$0.00 Subtotal $33.66 Tip $5.65 Delivery Fee $3.99 Tax $0.00 Total $43.30 I did not know each pizza was $16 Its $8.99 on the sign at their store. I realize that's probably cash and carry but still, almost doubling the price THEN charging a delivery fee is brutal... I should have asked for details. When ordering by phone, was I ordering through a service and they get a portion of the total? The person I spoke with didn't sound like a Uniontown native.... I think I was caught in a double cross. And if there's ever a next time, I'll have a sighted person order for me because obviously I'm too old to know better. ....so sad read more

I ordered a pizza from this location the driver ran into my garage damaging it and tried to back up as if nothing happened. The store manager was very nice but was quick to say that Papa Johns is not responsible but the driver has insurance we verify this. Well, come to find out the driver did not have the correct kind of insurance because he was using his personal vehicle for business. I have not once heard from the general manager or corporate. I was giving a number for corporate and you get a voice message but can't leave a message. At this time we are stuck with paying for the garage as they continue to hire drug dependent individuals to work for them!!! Thank you PAPA JOHN'S for the at home drive through service. read more

Tryed to get them to donate a few pizzas to the people working the election polls but manager said " wouldn't do it" an shame on you do not go there read more

I have never been talked to by a manager like tonight from Papa John's in Uniontown. I will not use that store ever again. Missing Items and Rude Manager. read more

They have a drive through. Can't ask for much more than that. It's papa johns pizza, don't expect too much here. I like their pizzas and the people who work here are generally nice and helpful. Smells good. Got two large pizzas that tasted good. read more

Papa Johns Pizza - Christmas time at Papa John's! - Pizza Near Me - Uniontown, Ohio

Tried to order online and the website is keep crashing! Finally a gave up and went for Dominos! Disappointed! This was the second time I tried to order online and it just doesn't work! read more

If I could give 0 stars I would.... We decided to order a pizza at 10:05 pm they told us it would be 25 minutes with delivery almost an hour passes and we realize the pizza hasn't come we try to call and they are closed... realized they refunded our money without a phone call and this is the third time this has happened... needless to say this is the worst papa Johns ever with the worst customer service. If you want pizza you might as well go to little Caesar's at least there you will get a pizza. read more

Placed an online order at 3:15 to be delivered at 5:00 pm. It is now 5:50 and still no food. Called to speak to the manager and waited on hold for 15 minutes to speak to anyone only to be rudely told that the order should be out for delivery. However, 20 minutes later, still waiting.... read more

I wish I could leave a ZERO STAR!!!! Have ordered food several times 1.5hrs before closing spoke to a person payed was told 25-30 minutes for order to come ( no big deal I love 5 minutes down the road) no phone call nothing hr later no food. I call 5 minutes till closing no answer. I look at my bank account I get a refund! Totally don't recommend management is garbage this location is a joke! Close this place down only problems read more

Papa John's has the best online ordering system of any of the pizza joints. Once you are signed up, you can order a pizza for carryout or delivery. You can pay online, even including the driver tip. The online system is easy to use and flexible. There are always specials online or you can order from the menu. I've even been on vacation, needed to order pizzas for the teens back home, and the whole thing works without a hitch. Papa John's is our #1 choice for pizza because of the convenience of the online ordering. They don't have the best pizza (in fact, from this location in Uniontown, I can drive 3 miles in all four directions and the next pizza joint in each direction runs circles around Papa John's pizza. [Bob's to the South, Hot Stone to the North, Romeo's to the East, Zeppe's of Green to the west]. However, none of those places have online ordering that actually works and works well, so Papa John's gets the nod. read more

The online ordering is great but this time we called the order in. Big mistake. We were told the pizza could take 45-60 minutes. Ok, no problem. One hour and twenty minutes later still nothing. I call and am told "oh, it should be on the way now". So, over an hour and a half later, we finally get our two pepperoni pizzas. No explanation, just a "sorry 'bout that". No problem, we will order elsewhere from now on. read more

They like to close early bc they are lazy and cancel orders without letting you know:)

This papa Johns in uniontown is ridiculous! Does it really take an hour to make a pizza, at 415pm on a Wed, and deliver it 3 min down the road. Ridiculous. I'm calling gioninos from now on read more

Online ordering, wonderful. Staff at location, priceless. We ordered online as we had done in the past, smooth transaction till the phone rings. We don't deliver to your location any more. WHAT? It's like 4 miles away and we are NOT in a bad area or hard to find. Only thing I can think, LAZY. Well, we ordered from Zeppe's, a little farther away, but always dependable. Should have stuck to them, only ordered from Papa's because of the emailed coupons they keep sending. Funny how they are willing to spam the heck out of my mailbox but not willing to actually sell me a product. read more

My first time having Papa John's because my dad always said other places were better. Well I'm not disappointed! Loaded with so much pepperoni I can hardly lift a slice in one piece lol. Also I appreciate the additions they give you without having to ask, like the pepper for example. I remember when other pizza places did that. Also who gives free garlic butter dip in the box without charge? No one. So that was a pleasant surprise. It was piping hot and was pretty tasty. Would order again. read more

I was never the biggest fan of papa johns but we were intrigued by the Greek pizza special. So we have ordered it twice now and both times it was excellent! Fast delivery the first time and the second time I picked it up which was also timely. Friendly and efficient staff. read more

Customer Service so very poor. Was sent a coupon because my last order was a mess,called to order and was again harassed! The pizza is never anything my husband and I want our kids seem to like it. But, as of today Bob's pizza will get our business phone number 330-497-9200 or Lembos 300-733-7586. The pizza at these places is always good, family owned and customer service is number one. Bye Bye Papa Johns!! read more

Consistently good pizza and service at very reasonable prices. Be sure to sign up for the Papa John's online application. It will provide you with a constant stream of discount offers that often result in substantial discounts. That, coupled with the Papa Rewards program which serves up a free pizza after only 15 points keeps me coming back. Online ordering is great, the pickup window is a welcome benefit, and the pizza quality is consistently excellent. A great pizza shop for the Green - Hartville - Uniontown area. read more

I recently ordered their new pan pizza because they had a 10 buck coupon. The sauce and crust were very good. I ordered it with mushrooms ,pepperoni ,sausage, onions ,and green peppers. Unfortunately ,as is the case with many chains ,they must be rationing ingredients, because they were so skimpy on the pizza I received. Thats too bad since the sauce and crust were so good , compared to the rather cardboardy crust I feel is on their regular pizza. Hence the one star rating. I should add that their staff is very good at the pick up window and on the phone . read more

Just got an order for someone else. Immediately called Papa Johns. Was told the delivery guy is on his way with the correct pizza. I asked what would be done with the incorrect pizza. I was told "we will deliver it to the correct person" (them not knowing it had been a pickup order) Are you kidding me! How would you like getting a pizza that was delivered to the wrong person, picked up and taken to the correct person? I for one am disgusted by it. I then talked to the manager, she said that has never happened, we would never do that, I don't know why you were told that and I was just fishing for a free pizza. Are you kidding me? I never said anything about a free pizza. She was the rudest person I have ever talked to. Who knows, I may have had pizzas in the past the had been delivered to someone else then redelivered to me and not even know it. I would never know if someone did something to that pizza that was delivered to the wrong person and then delivered to me. I had the phone number of the customer who's pizza I had.Called her and she said it looked as though the pizza they got had a lot of spices on. When I told her that I had her pizza she looked at it closer, told me it had been burnt in the top, and the bottom and inside was cold. I was discussed by the whole thing. Look at all the people that put stuff in candy for trick or treater's. This is a very unsafe thing to do. And no I don't want a FREE pizza, that was not the reason I had questioned how they handle it wrong order read more