I had a fantastic experience with Compassionate Caregivers Home Care!…read moreI higly recommend their services. They provided a driver to take me to and from the hospital for my surgery, and they provided a caregiver to stay with me at home for several hours after the surgery. The caregivers were very kind, and the price was very reasonable. I will gladly use Compassionate Caregivers Home Care again! Nestor Matthews

Make sure you do your research before using this company . Not a good experience which was…read moreextremely disappointing after being promised one thing but in the end the care of loved one was not important. Money is more important to this company than being compassionate more like in compassionate!

My mother-in-law has been cared for by Friendship Village for two plus years. She's had a lot of…read moreup and downs in her medical journey but overall she has declined because of age. I've seen the daily routine of care and you can see the aids are in experienced and seem careless at times leaving her for hours of unattended checks on her for bathroom visits. This leads to her room smelling of foul smells. This is the reason local family members for not wanting to see their grandmother. I'd give five stars to of activities department. Because of the one great RN named Dawn, she should get five stars. So, that's a total of two stars for the rest of the place. For the price we pay, this place should have better aids and provide more attention vice leaving them to exist in their rooms to sit in filth.

Disclaimer: FVD is a client of mine and I help them with PR and marketing. That said, I've spent a…read moreton of time here in the past two years and I literally call this my happy place. If my aging parents lived in this state, there's nothing that would give me greater happiness and peace of mind than seeing them retire to FVD. Imagine a super cool college campus with great people, fun activities and awesome food - but NO job, responsibilities or stress whatsoever. That's what retirement living at FVD is like. You move in young, healthy and spry in your 60s and basically have the time of your life. As you get older, additional care and support is there when you need it. The new expansion they're doing, while obviously causing a bit of construction noise/mess now, is going to be AMAZING once it's complete. The Health Center (nursing home) side is wonderful too, once the time comes for that level of care. The people are great - both residents and staff. I love this place and I'm so glad I get to work with the team and residents as part of my day job!

DO NOT USE OHIOHEALTH AT HOME-COMPASSUS HOSPICE FOR END OF LIFE CARE FOR A LOVED ONE! We "fired"…read moreCompassus Hospice-OhioHealth at Home yesterday evening for the care of my dad, after only 3 weeks. We were ready to do it day 3, but an angel of a nurse they had come out that day calmed us down. Unfortunately, that was short-lived. The lack of care, communication, compassion, and respect Compassus has shown our family is inexcusable, especially given that it's end of life care and is supposed to help and make it easier for the one on hospice and their caregivers/family! The office was awful. Getting a nurse out was impossible. Getting a hospital bed was difficult. Meds weren't ordered when they should have been. It's hard enough to care for a loved one on hospice, and the hospice company should not be making that care more difficult in the time of need. The only bright spot in our experience were the 2 Aides we had, the social workers, and the one nurse on day 3, other than that, the experience was less than ideal. The lack of care we received is disappointing and we highly DO NOT RECOMMEND OhioHealth at Home - Compassus Hospice to anyone at all. Official complaints are being made as well.

Saw a resident of Viaquest. The "caregiver" was supposed to fax the referral. When I called the…read morenumber that was given I was told " I don't have any person with that name and I don't know who you is talking about" . I was then hung up on. If this is the type of people that are answering the phones you have a serious problem. I would not recommend this place to anyone.

Normally people get on yelp when they are angry, not me however. I went home and waited almost 24…read morehours to make sure I still wanted to post. The trusth is, I was so concerned with viaquest Im hoping my review helps someone in the future. Started going to viaquest a year ago for chronic pain. Where to begin. My therapist quit. Had never been to a place where my docotor just left. I made the doctor who perscribes me medicine to promise not to do the same thing, half joking, but he left as well, no notice, just moved to another state without telling his patients. Last docotr did not know my name or care. Most concerning part...twice theyre receptionist called me and left apointment times on my voicemail. Both times, I show up at the doctors office at the times she said (granted my apointments are three months in between, so I assume Ill just take her word for it). Show up at 730 like the voicemail reminded me, but my apointment was at 630. I missed my apointment twice beacuse of this...and the when I brought this up, the receptionist aka office manager (who was perfectly nice), automatically responded by saying "do you just want me to discontinue your services?" Place makes me feel like Im in LALA land, but I dont have this much trouble figuring things out anywhere else...so it must be viaquest. Luckily, I have been waiting to see another physician for months, and see him today. Best to avoid, way too much chaos for someone to be handeling your precious health! Sorry viaquest. You have good intentions, but people dont deserve this.

My husband and I enlisted the services of Assisting Hands nearly two years ago when we were in town…read morevisiting my mother and father for a party. Although we are only 3 hours away, we realized during that visit, three hours was way too far to effectively take care of Mom and Dad. Mom has always taken care of everything for Dad. My father has Parkinson's disease. It wasn't until this last visit that my husband and I could clearly see just how badly an extra set of hands was needed for my father's care. We interviewed three Home Health Agencies and without a shadow of a doubt, the entire family chose Assisting Hands. Not only were they competitive from a price standpoint, they were one of the few companies with the credentials we were looking for. We even met the caregivers who would be working with mom and dad before we had to leave to head home! I talk to Linda (Mom and Dad's Caregiver) nearly every night and she feels like a member of our family. I haven't seen Mom and Dad this happy in a very long time. Linda, Mom and Dad, go on outings, the house looks great, mom and dad are well taken care of and my husband and I are actually sleeping at night without worry! I love Assisting Hands and we have sent everyone we know struggling with similar situations to Assisting Hands!

I can't thank Assisting Hands and their staff enough for stepping in to care for my parents when my…read morewife and I relocated out of state. We had the biggest decision of our lives, accept a job that would be an unbelievable opportunity for my wife, the kids and I, or turn down the opportunity to stay in Ohio with Mom and Dad. My parents were excited for us and the new possibilities our my career decision could give my family, but they were in denial about how much care my wife and I were providing by living a block away. Dad suffered a stroke in 2010 and his physical condition had really limited the things he could do. Mom never had a driver's license so my wife took them everywhere during the day and in the evenings, I was responsible for transportation. We never minded caring for them; it became second nature for all of us. I saw a commercial for Assisting Hands Home Care and it felt like the commercial and their services were reaching straight out to us! It was as through the stars were aligned and I was meant to see that on TV. It was on a Saturday but I called the number. I couldn't believe, I actually got a live person who had the ability to come out within a few hours of the call and coordinate a complete plan with all of us. The owner even called me herself later that evening and we talked for almost an hour. We had two weeks to get into temporary housing for my new job yet we had everything figured out within 24 hours. Mom and dad were somewhat resistant but after meeting their caregiver, it was like this was just the way things were meant to be. Although we are further away, wither my wife or myself manages to come up one weekend a month to stay with my parents. They look better than when we were taking care of most of their needs. Although we didn't know it at the time, I think the stress and large responsibility weighed on all of us when it was my wife and I as the sole care takers and in turn, my parents had so much guilt but knew deep down then needed us. Assisting Hands has given us all peace of mind and comfort in their services! I love the company, love what they do and would recommend their services to anyone who needs the help!

My mother had a stroke, and we chose Alternate Solutions for her home therapy. They have been…read moreamazing. My mom especially loves her speech therapist, Paige, who is always smiling and always has the session planned out. She also loved Pam, who came for OT, but she was recently discharged from OT because she is doing so well. I highly recommend this company for your home care needs.

Absolutely the worse Home Health Care Agency I have ever encountered. Need I say more? My wife…read morehas quite a few doctors appointments and, I am her sole caregiver, which keeps me extremely busy. People working for Alternate Solutions acted like we did not have a life outside of them. If you don't, they may be the agency for you. I would get calls from the nurse stating, "I am scheduled to come out tomorrow between 11 and 1". I asked who made that appointment, because no one ever contacted me. The nurse got an attitude and told me, "well I don't see anyone else scheduled to come out between those times. I will just call before I come." And, then she just very rudely hung up. If you have the patience to deal with that mess, then this just might be the agency for you. In all fairness, the OT was nice and did a fairly decent job. If you decide to use this agency, you just have to pray you get the better therapist of their workforce. The home health aide came out once and half bathed my wife in about 10 minutes and then wanted me to sign she had done her job and she left. Needless to say, I had to finish bathing my wife and the home health aide has not been back since. I will NEVER use this agency again!!!!

When my 84-year-old mother got out of the hospital after having pneumonia, she was extremely weak…read moreand bed-ridden. My adult brother and sisters hoped that we could take care of her on our own until she recovered. We soon realized that although one of us could be with her most of the time, we needed some help, not really medical help because she had visiting nurses and a visiting physician. We need a caring person who could help her get to the bedside commode, keep her hydrated and just try to make her feel better. Our wonderful sister-in-law took it upon herself to try to find caregivers that would care for our mother like us. She scoured the yellow pages and called Granny Nannies. After speaking to the owner, Heidi, she was so impressed that we set up a meeting with an aide for the very next day. We all met Paula, a retired RN, and liked her immediately. She started the next day, sitting by our mother's bedside, helping to make her more comfortable and coaxing her to eat and drink. Then, several days later, we needed help overnight because our mother was very restless and needed someone to be right there with her during the night. Although some of us were coming in from out of town and my siblings who lived there were often spending the night, we were simply not equipped to provide care during the night and then try to work during the day. So, Angelina came to be with our mother so we could sleep. After several weeks, we moved my mother to my sister's house nearby so my sister was there during the night if my mother needed her, although the aide was right there with her. My mother was slowly getting weaker and needed constant attention because she was unable to do anything for herself. Finally, we needed a third aide to be there from 3pm until 10pm to have coverage the full 24-hours a day. So, we called Heidi again and\, like before, she sent another lovely young lady to meet us. Sara began the next day and we were her first clients with Granny Nannies. She was so wonderful with our mother, sat with her and watched the old movies that our mother loved (but couldn't really see or hear too well), helped do everything she could to try to make her more comfortable. She looked up smoothie recipes online to try to come up with something "not sweet" that my mother would drink. The night before our mother died, Sara was talking to us about some candles and room sprays that might help our mother's anxiety or help her sleep better. After hearing her ideas, I immediately got online and ordered some vanilla and lavender pillow sprays that promote sleep. My mother died the next day and her Memorial Mass was a week later. Both Heidi and Sara came to the Mass to pay their respects. I and my entire family can wholeheartedly recommend Granny Nannies if you need help caring for loved ones. When I met Heidi after Mass, she said that she has an elderly mother and she would not hire anyone that she wouldn't have care for her own mother. It was very difficult for us to even consider bringing in outsiders to care for our mother and we knew she would hate having strangers in her house. But after meeting Paula, Angelina and Sara and seeing how they interacted with our mother, we thanked God that we had found them. And our mother was, too, because, weak as she was, she would take their hand and lay it against her cheek and say "thank you."

When my 78 year old mother suffered a catastrophic stroke and entered the hospice phase, we turned…read moreto Granny Nannies for round-the-clock home care. The caregivers could not have been more professional, kind and nurturing. Russ and Heidi handpicked each aide based on experience level and personality, choosing the right fits for my mom and her level of disability. They were there for her 100% and supported our family all the way through her passing. Truly excellent and highly recommended service.