Took about 30-45 minutes to get my sandwich and there were about only 4 people in front of me. My…read morebrother told me to come try this place out. I can see why it takes so long. The owner is so passionate and friendly and tries to strike up a conversation with every single customer, no matter where they're from. I thought the customer service was next level. As for the sandwich, I want to preface that I don't eat regular sandwiches. I'm super picky and usually just get meat and cheese. NOTHING else. So his sandwiches weren't really my style. They looked very good but I know I wouldn't enjoy it if I just ordered off the menu. He puts a ton of fruits and cheeses into your sandwich and asks a bunch of questions of what you like before putting it together. I went for a blue cheddar cheese and since I wasn't getting anything else, he cut a gigantic chunk for my sandwich. The only downside is I think the only meat he uses is small salami slices. He put in triple the amount he usually puts but the cheese still took over the whole sandwich (I ended up buying more meat from the grocery store to fill it up). Every sandwich he makes is the same price and comes with a drink. I wanna say that his normal sandwiches are probably amazing. Mine was okay after I added all the meat into it. I also didn't eat it right away. But I think the customer service itself should receive 5 stars.

Be prepared to wait. I mean it. You can get there and only see a few people in front of you. You…read morewill still wait. From my review, you can clearly tell it is worth the wait. There were 4-6 people in front of us. It took us about an hour waiting. I hate to keep harping on the wait time but setting expectations is key. There is even a story posted on the window about the wait time. So why the wait? Tonton Graby provides individual attention. You can order off their limited menu or just talk to him about your feelings, likes, and dislikes. From there, you get a tailored cheese sandwich exceeding any expectations you might have built up. You don't pay until you've at least tasted it - even if you opt'd for take out. "If you don't like it, I'll eat it" the owner will tell you. You might opt for fruit or veggies on top. You can add meat. There is a small area to eat in if like us you were in no hurry. A sandwich with meat ran 9 euros as of this writing. They accept credit but prefer cash. Enjoy!

Came here to get some breakfast. The bakery smelled amazing. We ended up getting just a plain…read morecroissant and a chocolate croissant. They were buttery flakey goodness. The staff was friendly. It was take out only. I didn't notice any seating. I would definitely go back for more.

We were looking for a quick but satisfying lunch after visiting the Music Museum. zDe Pistolei fit…read morethe bill. We enjoyed the Parmagiano sandwich with meatloaf and eggplant and the truffle sandwich also with meatloaf and truffle sauce. For dining-in, we were told to grab and menu and our choice of beverage from the refrigerator and then sit on a table in the back. Pretty soon, a server showed up and we placed our order. The sandwiches were both delicious and filling. Well worth the Euro 8.30 for each sandwich. Total bill for our lunch (2 adults) was Euro 23: a bargain for such a delicious and filling lunch. Service was wonderfully fast, friendly and efficient!

Great sandwiches for good prices in the heart of the Grand Place tourist zone. But almost everyone…read morecoming in was a local which is a great sign. Waiter was super friendly and the sandwich was fantastic. Line out the door but some tables inside and out. They charge a little more for eat in which I didn't really understand and most were taking the sandwiches to go. Would definitely eat here again.

This quaint Italian-style cafe is about a two minute walk from the train station (2 blocks). Each…read moreof our family of four had a different dish and they were all amazing! Tagliatelle Maison, Tortellini w/spinach & ricotta, Penne Bolognese, and Fiorentino panini. The food was very fresh, made fast and the prices were extremely reasonable. Would highly recommend!! Sorry for the pics of half eaten food (we didn't expect to be this impressed and only thought to take pictures after we'd started eating!).

Worst experience ever in this part of Brussels ! We ordered some of the take away pasta and…read morerequested to eat it on site, which was possible. What he forgot to tell us is that he would charge double for this. The food was reaheated and I even saw them smelling it to check whether it was still okay... We ended up paying restaurant prices for reheated food. To avoid!

From the owner: Ahhh...la belle époque ! est un magasin de concept qui propose 3 services distincts mais…read morecomplémentaires. Les coins boulangeries et pâtisseries titillent vos papilles et les coins sandwicherie et petite restauration ravivent vos palets. Le tout dans un environnement rétro-vintage des années '60 et le confort de nos jours avec salle climatisée, wifi et encore plein de petites choses.

My last day in Brussels. Needed a fix of frites before I left. Came here with family and enjoyed…read morea classic, simple meal. Fries were awesome. Needs more salt - though I am told no one is salting the fries anymore. The person running the place was super nice and accommodating. Truly a small hole in the wall and on the I went it was 30 degrees Celsius. And the inside was pretty warm as well. I enjoyed it and will return the next time I am close and need my fix.

I've been back from my global trip for about 4 months and I have been in withdrawal of some of the…read morefood I have in Asia as well as THIS SPECIFIC SANDWICH.

Both the croques and the salads are excellents! Great atmosphere and friendly service. I totally…read morerecommand it !