Beacon is unreliable and unable to schedule phlebotomy. Last year I had to schedule the same blood…read moredraw five times. iIt was scheduled 6 months in advance. They called to reschedule due to insufficient staffing. The week before the new date, they called again to reschedule due to insufficient staffing. A friend suggested I get the draw at the beacon hospital. I went to the hospital to schedule a blood draw and was informed that I had to call scheduling foran appointment, but they could take walk ins. I waked in the next day and got my blood draw, but the staff told me they would not be able to take walk ins once the new wing was completed due to work load. I reviewed my blood test on line to find they had only done half the testing the doctor requested. I went back to Granger to get new orders to take to Lab Corp, and they said they could work me in the next morning between patients. The next morning I went to the Granger lab and I was the only patient there. meanwhile, my wife was experiencing the same problem, and they told her to go to Lab Corp. In December, I needed to schedule more bloodwork, and asked if I should go to Lab Corp. Beacon assured me they had hired more phlebotomists abd the problems were over. Feb 12 I received a text telling me to rescdule my April blood draw as they did not have enough staff to cover it. They are unreliable, incompetent, and confused.

Unfortunately, I will never recommend Beacon Medical Group. I have had trouble scheduling…read moreappointments and receiving medicine from this provider for years. Recently I had a very disappointing experience with this practice. I went for a medication checkup, and my provider was adamant that I receive a pap smear. I was caught off guard and declined for that specific appointment, and wished to come back at a later date when properly prepared. At that time, my doctor continued to pressure me, which was extremely uncomfortable as a patient. My doctor seemed very unsatisfied with my personal choice about my body. I called the office because I still felt quite unsettled and voiced my concern. No reply. About a week later, I received a letter that I had been released as a patient due to a breakdown in the relationship. If the doctor's approach had been different, I would have complied. I believe patients have a right to make informed decisions about their own health, and I felt that my boundaries were not respected in the slightest. This experience was unsettling and felt unprofessional. I expected a level of trust and open communication from a healthcare provider, but instead, I felt dismissed simply for exercising my right to choose. I would not recommend this practice to anyone who values patient autonomy and respectful patient care. Women (and men) deserve compassionate care with patience and humility and this practice does not meet expectations.

Diana Francu is attentive, competent, and very respectful. On my first visit, I had nearly an hour…read moreof face-time with the doctor, and she actually paid attention to my medical history. She was the first one to ever try to tackle my long history of sleeping problems without just brushing me off. Her approach to wellness is to not just treat the symptoms, but to tackle the underlying causes. She has been an excellent physician, and I would highly recommend her.

Went to physical therapy with Melissa Gutierrez in Elkhart. She was very professional and helpful…read more I am happy I found her. She gave good program for home exercises and the therapy she provided on the clinic was helpful too. Thank you Melissa!

I have been a patient of South Bend Clinic for nearly 25 years, but will be leaving them. My wife…read more(also an SBC patient) got a referral to their dermatologist Dr Mayfield for a rather scary skin issue, an appointment was scheduled, and two weeks later, on the night before the appointment, she received a call saying Dr. Mayfield was not taking new patients, so no appointment. We had already waited two weeks, and the next available appointment for a dermatologist is three weeks out. We cannot even get through their automated phone system to talk to someone about it. Their deep concern for her well being is not showing. She and I will both be seeking our medical care elsewhere.

I called two weeks ago to cancel my appointment for January 19, 2026. It was because I could not…read morefind a ride today is January 14 and I just got a voicemail from Melissa saying my appointment for January 19 is still pending. I am not coming and I am not paying $150 charge because I've already canceled two weeks ago.

Good practice. Sometimes you have to be patient because they are very busy. Mary Jo is the best GI…read moreNP around