The food is okay. It's kind of weird at times, but it always tastes fresh. The place is nice inside and it's clean ad well. 8/10

This is really a great place to get some work done. There's plenty of seating AND seating with outlet access. There is wi-fi available. I use it each time I come here to work with no issue. You can place your own order when you walk in at self serve or one of the friendly team members will take your order. Today was a coffe but I can tell you that the food is good. Specifically the salads and soups. Added: Although quite clean the womens restroom tend have a sewer smell. I have experienced this several times. Aside from this all is well. read more

Panera Bread - Coffee - Sandwiches Near Me - Douglasville, Georgia

I just wanted to give a shout out to Terrell for going above and beyond to help me. I ordered a Chicken Bacon Rancher with no chicken or ranch with turkey. I picked it up in the drive thru and ran a couple of errands. Before leaving the area I bit into my sandwich and to my dismay there was both chicken and ranch on it!!! Considering that I'm lactose intolerant and shouldn't eat ranch, and just can't tolerate chicken, I'm glad it only took me one bite to figure out it wasn't right! However, when I went in the restaurant, Terrell quickly took the other sandwich and said he'd make it right and he did just that! He is super professional and I can tell values the customer experience! He definitely saved this from being a one star review! Kudos to Terrell!! read more

I normally don't write reviews, but Panera has to do better. Every time I come here, it's a 10-15 minute wait to get my food in the drive-thru. The smoothies I ordered were JUICE. Nothing about those drinks were a "smoothie". This is theeee worst location I've experienced, time and time again. Will NOT waste any more time or money here. read more

Panera Bread - Sandwiches Near Me - Douglasville, Georgia

Yes, Panera is a chain, however, all Panera's are not created equally. On our way from Atlanta to Tuscaloosa we stopped for breakfast at this Panera. This was a solid choice. Good coffee and quality meals. My wife loved her oatmeal! I went with an egg sandwich which was a bit skimpy compared to egg sandwiches in Jersey. The coffee roll with it, however, was very good. If you're on the road looking for decent food (or if you live nearby Douglassville), it's a good place to stop, with friendly service! read more

Panera Bread - Delicious oatmeal! - Sandwiches Near Me - Douglasville, Georgia

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I don't know why I keep going back to this horrible place! I ordered a Harvest Medley Chicken Salad.....but NO CHICKEN in my salad. This place SUCKS!!!! read more

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I went here for breakfast. I tried the Bacon and spinach soufflé. It was amazing. It was flakey and buttery. It just melt in your mouth. I also tried the Greek Goddess Avocado Toast. It was delicious as well. The ingredients was Avocado, tomatoes, feta cheese and arugula lettus. It was a mess eating it, but it was fresh and delicious. read more

Food was fine but the place was filthy and falling apart. i can't imagine this place staying in business much longer. The booth we sat at was ripped and extremely dirty. i then noticed that every seat was coated in dirt and was not at all what I want when I'm paying close to $40.00 for two sandwiches and drinks. read more

Overall, out in the sitting area, this was a clean restaurant. But the service was very unsatisfactory. The people in the front as well as the back did not really seem to know how to perform their position. The order was given incorrectly twice before receiving the correct order. The food was pretty good once we received the correct order, but as I sat and watched, a couple of people wonder in from the street as well as one gentleman that had a buggy full of garbage and a few personal items on their patio. All three of these gentlemen walked in with various Restaurant and Quiktrip cups and proceeded to drink tea, coffee, and any other drink available. Probably will drive a littlefurther for a better experience next time read more

I ordered the cranberry walnut chicken sandwich and Mediterranean Salad. It was delicious! I placed my order with ease, dined in and had no complaints. read more

Panera Bread - cranberry walnut chicken sandwich and Mediterranean Salad. - Sandwiches Near Me - Douglasville, Georgia

I ordered dinner on the Panera app because it's quite easy to use. I was really Jones in for a strawberry poppyseed salad so I ignored the B health score. The app indicated it was taking them longer than it normally does so I decided to pop in and use the ladies room. No employee acknowledged that I just walked in. The dining room was virtually empty and clean, as well as the bathroom. When it was time to pull through the drive-through, I don't think I've met a more rude individual on a drive-through intercom. It was basically "Yeah? Name? Last name? Pull forward." it was a different person when I pulled up to the window. He tried to pronounce my name correctly (which I appreciated) and was very pleasant. My food was great! I love their Mexican corn chowder so much and the strawberry poppyseed salad was delicious as well. I very much look forward to the day when customer service is brought back to the service industry! read more

I preordered which thank goodness I did as no one seemed to be working the main counter. The bathrooms were absolutely disgusting. A gas station does better. They stink so bad you have to hold your breath, they are filthy and clearly it's been a LONG time since anything has been wiped down. Honestly if the bathrooms look like this I can't imagine what the kitchen area looks like. Doubt I will ever come to this location again, it IS that bad! read more

Panera Bread - Disgusting bathroom that hasn't been cleaned in ages. Stinks like an outhouse too - Sandwiches Near Me - Douglasville, Georgia

Ordered the chipotle chicken sandwich and it was pretty good. Customer service was ok. Not great but not too bad. A decent place to get a sandwich in Douglasville read more

YELPERS: I don't have a Panera near me so, when I will visit this location every now & then...when in this shopping area. I had ordered cookies across the way for breakfast but, I had to pull up when the Panera commercial popped in my head after turning into shopping plaza. I've been wanting to try the baguette sandwich that made my mouth water various times I seen the commercial so, I had to try it! Since I was running stranding I did not walk in so, here my experience... Drive through service: There was several different items in the drive through menu board. Service was quick & I settled on ordering a baguette sandwich and choice chips as my side item. After pulled up to pay, I paid, received cc back and then was given my sandwich. It was warm & boy was I excited to sink my teeth in it and fought eating it in the car especially since I had just cane from the car wash and did not want to eat in Greyland. Food: Alright, after 2 more errands in my home I made it. Grabbed my sandwich heated it up a good 15seconds, I sat down, cut it in 1/2 cause the pepperoni mozzarella melt baguette was a nice size (about 12" long). The moment has come...I bit into the baguette and my palate was confused. I chewed and took a 2nd bite...with hesitation I paused and felt like I was missing something...the bread was fine but, it was dry and had no flavor outside of the taste of pepperoni. it had no flavor so, I opened up the 1/2 of sandwich on my plate and seen why it was so dry and tasteless!!! Urghhh...DISAPPOINTED...I went online to look at the picture cause I must of ordered the wrong item and sadly the picture of the baguettes looked more delicious however, THIS WAS NOT AT ALL WHAT I EXPECTED! Upset w/myself now; wishing I would of took a moment to look at my food before pulling off to make sure it was what I wanted & looked like the commercial to my like. I felt like taking this DRY SANDWICH back however, since Panera was not close...I could not eat it! I went into my fridge and doctored-up to give it some type of flavor. (Refer to pictures BEFORE PICTURE: 1st picture is of the DRY PEPPERONI MOZZARELLA MELT & the other 4 pictures are after I ADDED INGREDIENTS FROM MY FRIDGE TO GIVE IT SOME FLAVOR!) AFTER PICTURE: I added ingredients (a raspberry tomato sauce; tomatoes; spinach; green olives & shredded cheese) from my fridge to enhanced sandwich & bring it to life! FYI: MY CHIPS WERE NKT PUT IN MY BAG! Remember, I said I was missing something? Urghhhhhhhh...after removing the receipt from the outside of the baguette sandwich bag & snapping a picture of the receipt to upload to Fetch (my app for receipt reward points) is when I finally noticed the young lady at the drive-through window...not only ga e me a dry sandwich but, FAILED TO PUT MY CHIPS IN MY BAG!!!!!!!! Urghhhhhh...this is why...my preference is to go to restaurants, take my time & sit down because, when you go through a drive-through...if you do not check your orders...you never know what/who order your going to receive & not what if they gave you everything you paid for. read more

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Friendly staff, good food, and like their interior layout. Good place to eat or just have coffee.

I ordered my food online. Got there clearly and they had no traffic. When the time came to get my order the drive thru was empty and they told me to come back in 10 minutes. Why even bother ordering online. read more

I got the pick 2 with Fuji apple chicken salad and turkey wrap. It was delicious and the staff is very friendly and helpful.

From a person that has been a fan of Panera for years... just do the city of Douglasville a favor and close this location. The service is subpar and the quality of the food is poor. Sandwiches are made sloppily, soups are either lukewarm or just not good. read more

The seating area was clean and not too busy. The ordering kiosks didn't work but they got my verbal order right. My food was ready in a reasonable amount of time and was a good temperature. The bathroom was out of toilet paper. read more

Panera Bread - Vegetarian Autumn Squash Soup and Ranch Cobb Salad with French Baguette Side - Sandwiches Near Me - Douglasville, Georgia

Panera Bread.. I stopped in to grab a fresh hot dark roast coffee and a chocolate chip cookie..Well, the coffee wasn't exactly hot, it was more warm, better yet, like warm...The cookie was good though.. they even warmed it in the micro wave for me. It was my 5th visit so I was able to claim a dollar off pastries. The sales associate was pleasant enough...That's basically all I got for this review.. read more

Panera Bread - Panera Bread Lobby - Sandwiches Near Me - Douglasville, Georgia

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Lets just go back to basic good customer service, please. My food was fine but I can't and won't keep giving my money to rude workers

soup was delicious..service from kitchen less than good! I asked for extra butter and was given 2, I would gladly pay if needed.No knife given to cut food and extra roll ordered not in order.. read more

Stopped by this location on a Friday night for something light and refreshing. I've never been to this location before because it's 30 minutes away from me but on a Friday night in Atlanta I'd rather go further out then have to find a location that's in the city and sit in traffic for an hour. To my surprise this is a newer Panera Bread and it even has a drive thru. I know the drive thru service was superb because while I was sitting down enjoying my meal so many cars were coming fast in and out so excellent service from what I can tell. I ordered a turkey sandwich with broccoli cheddar soup and it was amazing as always. I've had pretty much everything on the menu before and have enjoyed it. I would like to give them 5 stars but the inside was just not as clean as it should be. There were so many workers there to the point that they were just standing behind the lady at the register taking my order. Instead of standing around they could've been cleaning the dishes that had piled up stacked high in the trash bins or picked up the food that an elderly couple just left at the table (even though you're supposed to put your own food away they might have not known). But their food just sat there for at least 25-30 minutes before someone put it in the trash bin read more

Panera Bread - Cookie - Sandwiches Near Me - Douglasville, Georgia

I'd give them 3.5 stars if I could. They don't give a military/ veteran discount; was told the franchise store can choose to give them but since this is a corporate store, they don't offer it. Wow! Just wow! How disappointing Panera Bread. The restaurant is usually clean. There was a longer wait today for our food to come out, which was disappointing considering this is a corporate store. When they first opened I didn't give a review to give them time to get things together. They are much better but they need to move a little faster w/ getting the food and smoothies out. My son had to go to the counter to get his smoothie it took so long. The cashiers are usually friendly and engaging so that's a plus. Now onto the food. The chicken noodle soup is great when it's cold out or any day; especially since it's low in calories & fat. Today I tried the chicken avocado sandwich and truly enjoyed it. I wish I knew what bread it was served on as it has a nice crunch to it and complemented the flavors of the sandwich well. The chocolate chip cookie off that warming tray is legit! Melted chocolate pulls away like in commercials and the cookie itself has a little crunch to it that's delish. I should've taken a picture but who wants to waste time w/ that when you have a warm cookie in front of you?! The various lemonade flavors are good also and don't have too much sugar. Enjoy! read more

Came through the drive thru for a quick tuna salad sandwich plain with just lettuce bc I'm allergic to onions and I told the person taking my order this. When I pull off from driveup something told me check my order before I get all the way home and I'm glad I checked because there were two huge slices on it. When I went inside to get a new sandwich everyone was apologetic and corrected the order. I put three stars because of the girl who was at the driveup window I ordered a large green tea but she didn't give it to me until I had to honk and wave to get her attention but she was busy with her phone. Other than that my experience was good and I love Panera read more

This was my first time visiting this establishment. I was VERY disappointed to say the least. My son brought me so I didn't want to complain so I stifled my concerns so as not to dampen the day. However, The Mediterranian veggie Sandwich and Onion soup left more to be desired. The soup was borderline cold. Yeck! and they served me with a plastic spoon. I NEVER eat with plastic. When I asked for a metal utensil, I was told they were being washed. To be honest of I had known I was going to have to eat like I was at a picnic, I would not have come there. They have a place for a TIP on the receipt. A TIP FOR WHAT??? no one is serving you, you place your order from an overhead menu ( like at a McDonalds, )and you go PICK UP your food when it's ready. You grab your own condiments, fill up your own plastic cup and get your own napkins. WHO AM I TIPPING AND FOR WHAT??? Let's not forget the guy slouched over in the seating area, full asleep and snoring with his mouth open. Wasn't very classy- more like a Starbucks. I pass. read more

OK people let's cut Panera bread. Some slack initiated new unlimited sips for customers and it's totally awesome! I'm giving them another chance to make five stars on Yelp!!!! Customer service has improved Portion sizes have gotten better No long wait times on drive thru Order in advance on mobile app Large variety on the menu, especially drinks! Come on Panera customers help boost their ratings--we got this!!!! read more

Giving two stars due for good customer service received, including inquiry regarding items that my have tree nuts to manager before trying to sell items. That was truly appreciated. The location was much larger than my previous Vinings store, and offered the usual variety of baked goods, coffees and heavier items like sandwiches and soups. Probably should have stuck to my usual soup purchases, but had my cousin visiting who wanted blueberry muffins. As a fellow connoisseur of blueberry muffins I ordered one and an asiago bagel. The bagel was good and the specially selected muffin (I am picky) looked equally appetizing. Unfortunately, looks were deceiving! The big, beautiful blueberries were only sprinkled on top, and none visible once muffin sliced. I added butter and toasted believing that the blueberry essence would still permeate the rest of the muffin. Once again, NOT the case! It tasted like cake. I could only eat half as I am not accustomed to eating sweets as my first meal of the day. read more

Panera Bread - Blueberries lacking internally - Sandwiches Near Me - Douglasville, Georgia

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Can you believe hot chocolate is a specialty drink??!! I joined the two month Unlimited sip plan about two weeks or so ago. I was told today hot chocolate is a speciality drink because a barista has to make it, therefore, not included on the Unlimited sip club plan!!!! What???!!!! I am canceling my membership with this plan and DISCONTINUING my patronage of PANERA. PANERA is no longer considered a good restaurant for food and customer service by me. The people making these decisions should reconsider this one. But it won't save my patronage! I am DONE! read more

It's a pricey place that's for sure but you sure do get what you pay for! The signature take is so good and better than any other restaurant serving a chicken sandwich! My dad who has never had Panera Bread before loved the Smokehouse BBQ Chicken Sandwich! The frozen Strawberry Lemonade was 70% ice but it was overall good especially for that hot day we ordered it! Overall, great experience! We did do drive through but the customer service was still great! read more

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Absolutely terrible! I ordered 2 cheese and spinach soufflés. They were disgusting. They were burned on the outside and under cooked in the inside. What a waste of $14. I will not buy anything else from Panera. I've been disappointed by this establishment more than once. Save your money. read more

I love the kiosks that allow us to order, customize the food, and then pay so we can just sit down and wait to be served. It makes lunch out with the family so much easier. The staff is nice and quick, the last time I came in I was upset and the manager treated me to an extra chocolate pastry. It made my day because that was so unexpected and nice. The chicken pesto panini is also really delicious as was the smoothie..which got my smoothie craze started. The prices are decent and the atmosphere is nice. Much better work from "home" location than McDonalds or Starbucks and much better selection. read more

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When we walked in my wife said "this is a fancy Panera". They just felt more upscale than others we have been to. This location has about 6 kiosks where you can submit your order. Next to the kiosks are cups for those who ordered a drink. They also offer a variety of different flavored teas and pastries (bear claws, cinnamon buns, etc). All sandwiches come with chips and were tasty but my wife, who ordered the tomato mozzarella, needed more pesto because it was not generous (toppings were minimal). read more

Panera Bread - Chicken Fantega panini - Sandwiches Near Me - Douglasville, Georgia

I'm not sure which was worse, the not so yummy food or the service. I walked in and used the ordering kiosk. I was not a member of the rewards program, so I signed up. I did as instructed, picked up my order marker, and went to have a seat at my table. I ordered a lentil quinoa bowl with cage free egg, blood orange lemonade, and a chocolate chip cookie. The wait at my table wasn't too long. When my food arrived, it was a sad sight. There was also no cookie or drink in sight. I asked the young man and he said he could get me the drink. He also said that I would need to go to the counter to get my cookie. (Why are things on the online/bring to your table ordering system if they can't bring it?) He was very polite. I waited several minutes and he came to tell me that they were out of the drink I ordered. (I wonder why an online ordering system isn't linked to inventory.) Again, he was polite and offered to get me something else. I chose a drink. I started to eat my mediocre lunch while waiting and almost finished it. No drink. I finally decided to go ask. I found the server on his cell phone. He apologized and went to get my drink. Since I was already up, I decided to follow the rest of the scavenger hunt and go get my cookie. When I returned to the table, the polite server had cleared my table without asking. While I appreciate his help, my lunch was NOT finished. It is a bowl with broth and there was a considerable amount left and quinoa and things you couldn't see lurking below the surface. Ugh! As for my food...the lemonade was blah. I had the lentil quinoa bowl with cage free egg. Take a look at the picture. It was extremely disappointing to say the least. There was an ample amount of broth and the ingredients were nice and soggy below the surface. Not nearly as hearty as the advertised picture. It was flavorless, except for the salt. I would never order it again. I was excited when I picked up my cookie. Who doesn't love a warm chocolate chip cookie? It wasn't very soft and had a bit of a hardness to it like it had been sitting out too long in a warmer. While in my seat, I had a view of the drive thru. It looks like an absolute slow nightmare. Then again, this is not super fast food. I have not heard good reviews from my friends and the one time I ordered out from this location, the food was extremely subpar. I was hoping this visit would be redeeming, not so much. I was also hoping this would add a nice little something extra to Douglasville. I was mistaken. read more

Panera Bread - Sandwiches Near Me - Douglasville, Georgia

So! I love this place and the morning crew are incredibly kind. I purchased a Cranberry Orange Muffin yesterday evening near 7PM. The muffin was completely RAW. Haha. Not to sure what's happening, but...yeah. read more

Panera Bread - Raw Cranberry Orange Muffin - Sandwiches Near Me - Douglasville, Georgia

This place is horrible. I order a $12 steak sandwich that had so little meat I had to have a search party to find the meat. I would never order a sandwich from there ever again. If you want a sandwich this ain't the place read more

I ordered a Fuji Apple salad through Uber Eats. I am absolutely appalled and disgusted at the fact that I was charged $10.26 cents for this salad that barely had any lettuce or dried fuji apples. The serving size was the amount that you would actually feed to a toddler !!! read more

Panera Bread - Sandwiches Near Me - Douglasville, Georgia

I visit this location pretty frequently to sit and get some work done. This is a fairly new location so everything is new and you'd think it would be clean however, the bathrooms are usually a mess and the dining area is not kept clean. The food is pretty good and the staff is friendly but they sometimes seem to lose your order or are confused about who's order goes where. I come here to get some work done and try not to leave my things unattended so I usually order from my table or through my app. I have experienced on more than one occasion not receiving a pastry item with my meal. After informing them, I am told that I was suppose to get that from the front counter. What's the purpose of being able to order from the table, app or kiosk if you aren't going to bring me everything I am ordering. I once ordered a hazelnut coffee for my sister and I informed the staff member that delivered our food that we were missing the coffee. He instructed me to go to the front because there are several different coffees so customers as suppose to get it themselves. Um, hello! If I ordered a hazelnut coffee then that is what I wanted. I feel like this location's ordering system is a just a pain!! I also have experienced ordering a particular salad and more than half the ingredients that was suppose to be on the salad were not on it. The manager was supposedly going to refund me my money and said it would come off at the end of the night which didn't happen. I have visited other Panera locations and this one is just not that great! Update: Oct 16, 2018. I came into this Panera at 7am. There are literally still dishes on the tables from the day before. I know this to be true and it is not from this morning because the bowls have tomato soup residue and the receipt that was left on one of the tables is time stamped 7:03pm and the other 6:32pm. read more

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This Panera moves sooo fast the line was super long and when I tell you I forgot I was waiting...it flowed so smoothly and the person taking the orders got everything right the first time I ordered the chipotle chicken melt for the first time and it was DELICIOUS!!! Also panera has theeee best oatmeal raisin cookies ever!!! I really love this location no complaints at all! read more

When they came to Douglasville I was happy to have them so close. At first the service was good now it is a mess. Went through the drive thru and ordered with Skylynn. I asked for Agave lemonade sweetened with my meal. She proceeds to talk about me (assuming she thought the mic was off) She let's out the biggest laugh and says "here we go with the sweetened Agave lemonade" then comes back and asks how many pumps of seeetener? I ask her are you talking to me now or still about me. She then realizes what she has done and tries to fix it. Needless to say I won't be back to Panera. I'm over these restaurants!! On too of not ever having something on the menu. read more