Worst Pandora Experience. We came in and it was busy, there was a line that they had and they were helping customers in order. When it came to our turn two young men said something in Czech to the employee and she took them instead. We said we were first and she told us the other employee would be with us when she's finished. Then that employee did absolutely nothing to help us, no customer service. Luckily, I buy a charm from every country I go to so I knew what I wanted and I told her. She rang us up and handing me my charm. I asked for a bag and she replied to me "oh you want a bag for that?" to which I replied "yes". She then put a bag on the counter in front of me and said "okay bye" not making eye contact once. So I put my charm in my own bag and tied the knot that I saw ever other employee do for every other customer in Prague and every other country I've bought a charm. If I didn't collect these charms I would have happily had her return the item. I am very disappointed. There are two other Pandora stores in Prague and all I can hope is that the customer service in those are not as terrible. read more