Mr Seo is clearly an old world craftsman. He quickly inspected, evaluated and repaired my 120 year…read moreold pocket watch after another so-called watchmaker made it run erratically, sometimes gaining and losing hours a day. I am pleased with his attention to detail. He left my watch movement running like a proverbial top with a very tiny beat error and good balance wheel amplitude. He's not cheap, so be prepared.

Needed to get my dad's watch battery replaced, it's worn all the time and gets banged up pretty…read morebadly. I took the watch to Roman, he was able to look at it and tell me about a minor issue he noticed and made his recommendations. We agreed on the work to be done and set an appointment for pick up. The watched was repaired as expected and on time, all with pleasant service.

I recently brought in a rush job to resize a beautiful watch I just purchased, same day, and in…read moretrue expert fashion, he finished the job in less than 10 minutes for just $10! Thank you!!

Wow! Found my new go-to repair and resize watch place!!…read more George was so sweet. My watch was huge-- he resized it perfectly for me. I was in and out in under 3 minutes. If you're looking for a great place on the UES, 100% go here!

This is my neighborhood go to for any watch batteries or strap adjustments. Great, fast, reasonably…read moreprice service and the owner is always very helpful and friendly. I once brought in a quartz omega that wasn't running well and he gave me the advice on winding and it worked! If you need a battery replaced or a strap repaired, this is your first stop!

I came to these folks because they are nearby and I needed several things fixed- I wanted my gold…read moreplated chain fixed as a link broke, a watch battery replaced, and most importantly a pet pendant containing a beloved dog's ashes resized (the chain part). Everything came back perfect. All adjustments were done to specification, and they were smart enough to adjust the length of my bracelet from both sides instead of just from one like I had asked, which keeps the pendant more centered. I also noticed my gold plated chain came back even more shiny and gold so I don't know if it was re-plated or just polished and cleaned but I love it. Great job! And I believe I spent only about a $100 for all three things which was extremely worth it. Turnaround was about a week and they had a good process to set up the pickup to ensure no one can just take your jewelry.

I had a bracelet repaired by QJR in May 2026. When I received it back, the clasp had been installed…read morebackwards, making it unwearable. I contacted customer service and spent a significant amount of time going back and forth with them through their chat. The problem is that their chat is extremely slow, with 30+ minutes sometimes passing between responses. I was able to communicate with them, but only by sitting around waiting for each response, making it a very frustrating and impractical way to resolve an issue. They agreed to fix the bracelet but would only cover $100 of return-shipping insurance, despite the bracelet being worth significantly more and having sentimental value. They refused to cover the additional insurance I had originally paid for. I ultimately suggested receiving store credit for the insurance cost, which they agreed to, but the issue still went unresolved. Months later, the bracelet is still unwearable. I recently reached out again and, once again, have received no response through the chat. Mistakes happen, but the company policy to not match insurance value and the lack of functional customer service have been disappointing & gave more frustration than it's worth. I gave 2 stars because I did have two other previous items that were completed without issue. You just have to hope nothing goes wrong.

I needed a snapped prong re-soldered on a ring, which was not a super complicated job, and after…read moredoing a little research on Yelp, I picked Alco because it seemed like a professional, honest operation. I walked in and the proprietor was efficient in assessing my needs and giving me a quote (which, at $30, was around $20 less than some of the other places I'd investigated). The main guy is not the person who repairs jewelry, but I got my ring back fixed seamlessly AND shined/polished/buffed to perfection within a week. They are cash only and I'd definitely come back here for other jewelry/watch repairs!

Very safe set up. He fixed 5 watch batteries in under 10 minutes. Reasonable price and excellent…read moreservice!

I went here a few months ago to get a couple pieces of mine cleaned and repaired. I also purchased…read morea new chain for a pendant of mine and the employee helped me decide on a good thickness for the chain. Staff are helpful, friendly and professional. The pricing was actually very affordable for all that I had done, and they had my order ready for pickup a couple days later as scheduled. I recommend this jewelry shop.

I came here and put a down payment on a chain they didn't have the length I wanted and said they'd…read moreorder, and a pendant that was in the window. That happened on August 1, 2018. Then a few days ago I called their number and it says that the number is not hooked up and no mailbox is set up to receive messages. This is the 718.507.0280. They told me someone would call in about a week, after about three weeks, I tried to call and that's what happened. This morning, I tried again, and the same ordeal. It seems like one can only go in person. They also don't give cash or credit back. So , I hope my deposit isn't lost. I'm really disappointed that they don't reach out to the customer and that when I try to reach out to them they're unattainable. Seems like a shady business. I hope this review helps them to realize my frustration and respond. My invoice number is 0443. The DCA number is 2068341. Please give me a call and leave a message if you don't reach me directly. Oh, and I also tried texting their number. My texts went through, but no responses were given.

I am glad that this place is close because he probably couldn't keep up with the scamming…read more I am writing to formally express my extreme dissatisfaction with the service I received at your establishment regarding a repair for my diamond earrings. I originally visited your shop to have the backs of my earrings replaced with screw backs. However, I discovered that the piece provided was used, and the post was shortened to the point that it caused a painful ear infection. Furthermore, when I requested the return of my original earring backs, I was shocked to find that they had already been placed in a small bag with a price tag for resale. To make matters worse, I was met with significant rudeness when I confronted you about returning my property. Due to the poor quality of the work and the unacceptable conduct I experienced, I was forced to take my earrings elsewhere to be properly fixed. This entire experience was unprofessional and deceptive. I am deeply disappointed in the service provided and felt it was necessary to bring these serious concerns to your attention You do not deserve even one star.

THE Location in Queens Center Mall Sucks it's Overpriced & I was gonna drop my earings there…read morebecause it's a convenient location cause of my daily commute. Max agreed to fix my earrings in 24hours and he couldn't do that returned and was asking for moree time no Sir, i gotta go. Welp he don't ever have to worry about me coming back ever again.

Amazing service and so knowledgeable. They were able to fix…read moremy watch and my husbands watch in less than 10 min. In addition, their service fee was very reasonable. Overall, I was very impressed. (Thank you!) I highly recommended if you are looking for watch repair service

Michael Oransky and Jerry Tate are liars and scammers. The…read morewebsite clearly says Free Estimates. They lied and charged declined service fee.

Huge waste of $40. I really wanted to like this place because the Service was good when I dropped…read moremy shoes off. But it turned out to be a huge disappointment..they did a very sloppy job on my Burberry shoe heels..they were extremely uneven and there was dried up glue all around the edges. Save your money and your time and go to another cobbler. They are NOT it!!!

Adam is a valued part of the Forest Hills community. His "old world" skills and wonderful…read moreworkmanship are invaluable and extremely hard to find. Highly recommended! From a tough critic

Great guy! helped me with my broken canon camera in less than a day, thank you!:) will be coming…read moreback

The technician is very knowledgeable, and friendly, but he charges his service very expensive. He…read morecharged me $ 350 dollars plus taxes for 40 minutes of labor. Then one day after, the speakers, and microphone were disconnected of the computer. I called him again,and he told me his price was again $ 350 plus taxes. So, it is difficult to pay $ 800 dollars for a job that is done in one hour and 5 minutes. I understand inflation is high but there should be some kind of consideration with the customers. In any case yellow pages advertises the charge of $150 per hour, and that does include the commute of the technician to the site. In conclusion I got another technician who came to add the speakers and microphone to my computer in 15 minutes, he charged me $140.00dollars. I do not recommend this busines.