The food wasn't enjoyable at all they didn't have sweet-and-sour chicken I asked whatever I got it wasn't good

02-15-2025 Filthy ice. It looks like pepper, I'm sure it's black mold. And when the cashier was told she responds "ok" and hasn't done anything about it since we've been eating read more

Food is always good but. They have done made the containers smaller so smaller portions at high cost. Am really disappointed about this. Smh it's a shame they have to do this amd think it's ok cause it's not. Prices go up and now the portions go down. Am over it. read more

New location out on Shepherdsville. I dined I'm on my first trip and the service was very fast and the workers were helpful with menu tips and offered samples to help us make the choice. I went with the orange chicken and chow mein and it was very tasty. The with got a steak and chicken teriyaki combo and she enjoyed it. My oldest daughter who is a fan of spicy foods got the spicy chicken which had another name that can't remember or spell. It had good kick to it. Lobby was nice and spacious and very clean. Overall good experience. I'll be a repeat customer. read more

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Ahhhhh, the food! Excellent in this area. Ambience is nice and clean. Service is spot on, thank you to the kitchen staff and specifically, Sarah M, our server. There are too few good places to eat in this town and too few people that want to work in the restaurants here. Many have had to close sometimes due to short-staffing and no-shows. Well done, Panda Express, Shepherdsville KY. We appreciate you and your employees. read more

Panda Express - String Bean Chicken Breast and Super Greens! - Chinese Near Me - Shepherdsville, Kentucky

Worst experience I've every had in a panda express I paid 16 dollars for a bigger plate and when I got more pineapples and peppers than chicken so when I asked the guy at the counter if he could help me out with more he treated me very disrespectful and said he didn't had time for me read more

Panda Express - Chinese Near Me - Shepherdsville, Kentucky

went through the drive thru and they told me 10 min for the teriyaki chicken. I said ok that's fine. took them 25 minutes.... Worker was very rude when I went in to ask how much longer and they told me "it'd be done soon." brought my order out and also had no silverware. didn't appreciate the service I received. read more

This location is new for Shepherdsville. I stopped in here for a working lunch. Wasn't very happy they did not have WiFi, and had to use my hot spot. It was quiet enough to work. I was able to order we a bowl meal with an eggroll. The food was fresh, hot, fast, and tasty. I didn't have to wait at all for my food. I was able to work there for a couple hours. This location is not Cincy for jumping off the interstate but a great option for tHis area of town. Glad to have it added to the restaurants here. I will be back. read more

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I've waited a while to leave this review. First bad experience was when they opened...kind of expected. I've given them at least 3 more chances. It's no better. Quality of meat is poor and food is always cold. I've tried many other Panda Express locations and they were much better. Tried it again today and only ate the cold rice. $12 meal and had cold rice. read more

I've been wanting to try panda express here in Shepherdsville for a few months now since been built. So I went through drive-through today in a pick me up an orange chicken bowl with fried rice. The price was $6.90 and I was happy to get home and try it. The chicken itself I will say was good a good flavor the problem was it only had like six pieces of chicken in their small it was mostly fried rice for $6.90 I wish there was more he did not get enough food for the price you pay and the fried rice Was very dry and didn't have any flavor so I threw most of the rice away unfortunately. So for the price of the meal I'm going to give This is a two it would have been higher if there were more chicken and the rice wasn't so drive the flavor the chicken was good I'll give it a four out of five for the flavor the chicken but just the price that you pay what I can go to the no-name Chinese place down the road from me and get a lot more food for the price panda express is just too expensive I won't be back read more

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I have eaten at Panda Express at other states and it was wonderful. This Panda Express tastes like they don't use the full amount of sauce on their entress or something. Like a watered down version of the Panda Express I loved. I got the honey walnut shrimp... which is bombbbbb in TN and from here it was just meh. It barely had any sauce and this is the 4th time eating at this location. It's just consistently bland food. They need to do better and bring their quality up to par with the other Panda Express locations. read more

I had the pleasure of trying Panda Express in Shepherdsville, Ky when they first opened. The food was hot, fresh, delicious. The restaurant was clean and the workers were friendly. I visit this location about twice a month and slowly, over time, their food has gone down hill. The workers are nice enough and the facility is still clean, but the almost uncooked and under-seasoned greens, cold and soggy shrimp and mostly dark meat chicken (Mushroom chicken) that I have received the last two times leave much to be desired. Panda is not a pricey meal for sure, but for the money I expect warm food at minimum. Sorry Shep, My kids and I will just wait until we venture into Louisville to enjoy. read more

Horrible service today! I ordered a steak n shrimp wok bowl, double meat. Got home and found the contents leaking all over the inside of the bag. The kicker? Double rice and very few shrimp and even less steak! read more

The Shepherdville location is horrible. The food is dry and old. The kid workers need supervision

Always out of many things and inconsistent portions. If you are lucky enough to catch the item you want in stock it's good. You may or may not get the right portion...Depends on which employee makes your food read more

I am really excited to have a Panda Express closer to me. Panda has always been a fairly consistent fast food Chinese restaurant. I wanted to go to this location a couple times before writing a review. They just opened a couple months ago. The staff was super friendly; however the food was only about room temperature both times. The second time I went I also had to wait about 10 minutes for fresh beef and broccoli. They has put my chow mein in a bowl and let it sit out while the beef and broccoli was being prepared so my chow mein was cold. I guess I could have asked for fresh, but the restaurant was particularly busy and I really didn't want to have to stand in line again. I think that with time the restaurant will get better but for now it was just okay. Nothing major to where I will never visit again. The food was still very good, the staff was friendly and the restaurant was very clean. I would recommend trying Panda express. It is a place I grew up on as the food is always good overall. read more

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I go to Panda Express a lot! I really enjoyed this location. For sure the most clean and best out together out of the ones I've been to. I read reviews that they were out of many toppings but when I went every single bowl was full. So really nice experience!! read more

The store was out of rice, my husband is gluten-free they would not accommodate him with three entrées. My question is why open the store at all if you cannot accommodate the customer read more

i absolutely love the honey sesame chicken and noodles. orange chicken is a great choice as well!! always very clean and staff is always welcoming and friendly. read more

My husband stopped to get us dinner on the way home from work. We are remodeling our home and often get take-out so we may work on the house after work, Warm up dinner later. Tonight we chose Panda Express, this was a huge mistake. Usually when we get chinse we both have food left over. Not tonight. I have the smallest portion of Kung Pao Chicken I have ever seen. My husband ordered and Paid for large plates which should have had two portions of meat and rice. See Picture, attempted to contact manage at the Shepherdsville store. Placed on hold. Tried to contact their corporate office. This store not even listed. Everything about bout this was a mistake. read more

Panda Express - This is what you get for over $11.00. Would not recommend. - Chinese Near Me - Shepherdsville, Kentucky

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This Shepherdsville location is the worst!!! 0 stars. Cold food. SERVICE is slow. Untrained employees. Management doesn't care. I tried to talk to one manager about a problem. She said she would take care of it then 5 minutes later grabbed her purse and left for lunch. The other manager made me feel like I was being impatient because some of the food I ordered wasn't cooked yet. It had been over 20 minutes!!! It lacked communication, organization. Some of the drink machine was out. So terrible. It's new but that's not an excuse. Worst customer service ever!!!! I was made to feel like their incompetence was my fault. Inexcusable. I beg you go anywhere else. Never again. read more

Wife and I stopped by, staff was very helpful and the orange chicken was done right. Great place!

The food was pretty good but doesn't match for the expensive prices that go along. Some of the menu's on the item are considered 'premium' with an upcharge but less quantity of food. The low mein was honestly not that good. Not sure if it's the brand Panda purchased or the way they're cooked but not a fan of it. The low mein seemed hard in some sections of the noodles and hard in other parts. The beef was really well flavored as well as the 'premium' shrimp. read more

Panda Express - Beijing beef/ honey walnut shrimp & lowmein - Chinese Near Me - Shepherdsville, Kentucky

pretty sad that they don't allow people to order inside. was in a uhaul and couldn't go through the drive through. sad.

They are super rude. They do not know their product... the girl ROLLED HER EYES when I asked if they cooked their noodles in the same place as their meat (my mother is allergic to beef) UGH just so unnecessarily rude. read more

They have really disappointed me. I have eaten many times at the Panda in Smyrna, GA., loved it every single time. Tried here in Shepherdsville twice.......pretty sad. read more

This store recently opened (late 2019). My drive-thur order was missing an item, but I didn't go back to get it. The food was what you would expect from the franchise. There are no other drive thru Chinese restaurants in the area, so it's a nice escape from all the chicken & burger joints in the area. read more