This panda is legit, customer service always great and food is as-well. Especially Xuemei service is always exceptional.

In my experience, this location skimps on portions every time. The customer service is usually good but the experience is lowered after you open the container and see that the portion is probably 80% of a typical Panda serving size. I went to this location multiple times before remembering why I put so much time between visits. Even with a coupon for a free item if you buy a plate, the portion size is so small that for me, it isn't worth it. I see other reviews about small portions as well; after my last visit, I stopped coming here. I actually drive farther to another Panda just to get the right amount of food. Despite the negatives, there are positives and they include a clean store, friendly employees and consistent flavor. This location shares a parking lot with Starbucks. read more

I have been coming to this location for almost a year because it's near my job, normally I always have a great experience, perfect portion sizes, perfect attitudes, perfect service overall... But without fail there are only two employees that work at that location that absolutely ruined the experience and I will avoid that location every time I see them working. One woman named Samantha and another woman named Rosa. They make that location completely trash they will skimp on portion sizes and outright put food that touched other food back in the main serving tray and look you directly in your face like they didn't just do something that's completely violates the food safety rules and regulations. I did a review on one of the receipts, I was given a free side entrée with the next purchase of a bigger plate... Interesting way to handle somebody on your staff possibly being the reason for a food safe violation that may shut down your location. I've literally had no issues with anyone else working at that location it's consistently been an issue with Samantha and now Rosa. read more

I stopped at Panda Express after seeing a post about them have a National panda day event. They were giving away swag bags of merch that included a $15 Panda Express gift card, Panda plushie and a panda tote bag with purchase. The one thing I do not like is that I ordered a bigger plate and the staff literally trying to be extremely skimpy with the portions to the point I was going to tell them never mind, but another employee handed it for me. The food is better than some of the other panda express's in the nearby area. The customer service is definitely lacking for sure. This isn't my favorite location, but since they were celebrating National panda day! I have to show up. ;) read more

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Skimped portions chow mein had more lettuce and onion than noodles. The girl legit counted the shrimp in front of me and I think she gave me less than intended. Won't be coming back here. The customer service was not the greatest. read more

Dined here for dinner and it was okay. The lady who checked us out seemed slow and took her time doing other things instead of ringing us up immediately. She even saw us in front of the counter already and made us wait 5 minutes watching her do other stuff first. She had bad time management skills. I even saw her made a dad and kid wait for the restroom to be opened for like 15 minutes or more. They were already waiting there when we came in and were still waiting until we sat down and even waited even more before she assisted them. We were already eating by the time she remembered to actually open the restroom for them. Food was okay. I asked about the spicy orange chicken but it seemed to be discontinued. read more

Panda Express - a buffet with a variety of food items - Chinese Near Me - Sacramento, California

Horrible portion size. I never have a problem with panda but I went to this location for the first time and they filled my bowl to the brim and packed a lot of rice in it and just put like 12 pieces of chicken. read more

Panda Express - Orange chicken bowl - Chinese Near Me - Sacramento, California

The service was great! The portion was not generous, just ok/slightly disappointed. The ambiance is good, clean.

Larger potions, and better taste, how about selling shrimp fried rice, you need to send someone to the Chinese restaurant inside Vivas Mexican food store on Norwood and Jesse, fresh, large potions with great taste, BANG FOR YOUR BUCK!!! read more

Twice in a row I've received skimpy portions by two different staffers. And I've noticed that I no longer receive a fortune cookie. Unhealthy, mediocre food + skimpy portions + no fortune cookie = I'll give my money elsewhere for convenient food. Greed is not a virtue, corporate America. I will not pay for your jet fuel. read more

Portions have gotten smaller price has gone up a lot it's a good fast food restaurant for on the go

Wow. Yesterday food was all piping hot of the stove. We came in at the right time! They were fresh, green, delicious and generous. I've always like Panda Express. Fast, yummy and satisfying. We got the big plate with shrimps, teriyaki and orange chicken and half and half of chow mein and fried rice. Second plate, a two entree of fresh vegetable (I could eat this all day!!), orange chicken wand half chow mein half fried rice. Delicious. Social distancing- only 10 customers can come i a t a time. Mask on is a requirement. Fast and friendly service. Go here for your quick meal in this hot weather read more

very tasty, I love the chicken there. very large portions, not expensive, clean and cozy, good staff, I recommend it to everyone read more

Panda Express - Chinese Near Me - Sacramento, California

Xuemei always goes above and beyond and the food here is always outstanding. Thank you so much for great catering service.

I come here because it is close, and the food is usually fresh to order. Service is not the greatest. Ambiance is just like any other Panda Express. Nothing grand. I will give it to them for cleanliness. read more

No flavor at all. Not on the black pepper steak. Teriyaki chicken should have sauce. Without the teriyaki sauce, it's grilled chicken, which I did not order. Money wasted read more

Just got a door dash order from here .I ordered a bigger plate which holds 3 choices of meats . Not only did I not receive one of them I also didn't get any soy sauce and or forks thanks guys wasted my money read more

Panda Express - Chinese Near Me - Sacramento, California

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I have been visiting Panda Express for a while now. Ever since lockdowns, this chain has been cutting back. The portion sizes and quality of food have taken a back seat. The prices also remain to be at an all time high. The good news is that the customer service is on point. read more

I came in waiting for the lady to say something like "hello welcome" but she just stared at me annoyed as if she wanted me to hurry up. Her name was I believe Ximena. Her and a coworker seemed like there were gossiping about me in their language. Also I ordered chow mein and it wasn't mixed properly so I got like half dry noodles. read more

Yes! They finally getting it right! If they keep up with these portions I'll be definitely coming back in here read more

Panda Express - Noddles teriyaki chicken. - Chinese Near Me - Sacramento, California

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Came here today at 9:38, location was still closed. The employee who was working in the kitchen ignored me completely. I understand that there might be some delay in opening the store, but a little bit of customer service and explanation would be good enough. read more

Panda Express - Closed lobby - Chinese Near Me - Sacramento, California

I came in a little later in the day, a few days ago (I believe it was on 11/07/23). It was a little slower since it was about 8pm yet their food texture and temperature was still on top of it. The team was really friendly and Celia (I believe that was her name) was really sweet so it was refreshing after getting off an 11 hour shift at work. They put a smile on my face and the food was perfect. No complaints, only 10/10 for the team working there that night, as well as their service and refreshing positive attitude. read more

We are regular customers of Panda Express and get it at least once per week. Unfortunately, the consistency from this location is VERY hit or miss -- usually a miss. We ordered dinner this evening via Grubhub and neither plate was completed before it was released to the driver for delivery. Each plate was missing a full entree. The same thing happened during our last order. More often than not, full items -- appetizers, entrees, sides, etc. -- are missing from the order. The quality control has severely diminished over the last year+ and it seems like we cannot trust that our order will be correct. It appears we may need to find a better place to spend our money. read more

Panda Express - Missing entrees from a our delivery order -- AGAIN! Quality control at this location is AWFUL! Choose a better place to spend your money. - Chinese Near Me - Sacramento, California

very good the portions were good and the restaurant was clean and in good service. i will definitely be coming back to this location read more

Great customer service Calvin! We appreciate you (: Went in to grab dinner and he was AWESOME! Thank you Calvin! read more

Panda Express - Great customer service from Calvin! Awesome job. We appreciate you. - Chinese Near Me - Sacramento, California

Unhappy with the service we received. When ordering my food and watching the lady fix my plate she keep adding veggies, I asked them to give me more noodles then lettuce the response from the employe was rude and dismissive. Refusing to do it. At this point did I order a salad or noodles. read more

Panda Express - Chinese Near Me - Sacramento, California

Hard, probably old fried rice in my bowl. They don't answer the phone ever, called back to back 6 times.

Ordered on door dash my bowl was half full and there were like three pieces of meat in it. I didn't expect to pay 15 dollars for half a meal!!! My food tastes good, didn't have any other issues of than the amount! read more

Obligatory if i could give 0 stars i would. I received my door dash expecting 20 dollars to earn me a heap of chinese food. I really wasnt hungry at the time but my lady was, and you know how that is. So I ordered her a decent plate. Enough to hold over a tiny womans surprisingly enormous appetite costing just over 9 dollars. I figured, I had late lunch but my hunger may arise later, if not, leftovers for tomorrow would be nice. So I decide to a la carte a medium broccoli beef dish for 9 dollars thinking a large chinese item might be wasteful. You know how these places are its always an excessive amount of food. Well the knock sounds at my door and I open to receive one respectable plate for my wonderful girlfriend and then this pathetic container I thought must've been for fortune cookies because my broccoli beef couldnt possibly fit in there. Oh how i was wrong. I open the container expecting to get several glances into my future only to find enough broccoli beef for my fathers chihuahua to feast on with room left for dessert. I originally thought they had mistakenly forgotten my second order, in fact that would have been more respectable than this pitiful near 10 dollar cup of vegetables and day long dried out beef. I honestly think my girlfriend is gonna finish them both off without my help. Thanks for the ripoff panda, now ive gotta make other plans for lunch you cheap asses. read more

Panda Express - This 3 course meal was 9 dollars on door dash - Chinese Near Me - Sacramento, California

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Love to ignore customers in line waited 10 mins in the line somebody cut me and they got there order but not mine

I placed my order and waited in line paid to be left in line last they forgot about my food an rung up the people in-front of me orders and when the cashier saw me looking a bit upset because I've been waiting their an even paid with him my order wasn't even made jusr sitting on the top were the dirty dishes or placed the other young lady came over an told me can I step to the side so she can ring someone else up when she didn't even ask me have I've been helped or did I pay already they gave me my food an she last minute apologized it's the principle I've waiting an was skipped and paid already Great Customers Service !!!! I won't be bringing my service here anymore read more

When it comes to orange chicken, let's just decide there's no debate! After a long day of visiting family and plans to enjoy another amazing Christmas leftover meal, the day ran longer than planned and I got a sudden hankering for orange chicken. Hubby didn't complain a bit since he loves it too, and we headed to Panda instead of home. Quite a few people inside ordering or picking up so I assumed we'd be there a while. My husband emerged from the restaurant in seemingly less than 10 minutes and we couldn't wait to get home! I ordered half rice, half chow mein, orange chicken, broccoli beef and cream cheese wontons. Hubby ordered half rice, half chow mein, and double orange chicken. Our food was hot, tasty, not overly greasy or heavy on corn starch like many Chinese food eateries, great portions, and our cravings were well satisfied. It's been a long while since I've had the Kung pao chicken so I sense a return visit in the near future! read more

Panda Express - Half rice, half chow mein, orange chicken, broccoli beef, cream cheese won tons. Yum! - Chinese Near Me - Sacramento, California

wanted to make a comment about the professional at this location. i understand it gets busy and there's a rush but one must stay professional and respectful always. the manager Alondra tonight displayed a very rushed and unprofessional attitude towards clients and employees. She was talking about transferring an employee "because i can't do this anymore" to her coworker Joel, insinuating transferring an employee bc she couldn't work alongside her. Idk the context but a manager should not be saying things like that 5 feet away from their employees or clients. Be more respectful and keep work things private. read more

Placed my order online and went to go pick it up at the pick-up time. Employees were NOT wearing their masks correctly (pulled down to uncover their nose), and one employee completely took his mask off when talking to customers (with no barrier). When we arrived, I was the only one at the pick-up door. Employees saw me, but ignored me, as they were more interested in talking with each other. They prepared and served a couple of people who ordered at the store before giving me my order. Until they can follow proper health protocol, I won't return. read more

This location does have a sign at the door that says only 10 people allowed inside at a time but NEVER observed it. All staff were wearing mask and gloves. but one staff went to ring somebody up and touched the cash from a customer and handed change to the customer and then went back to food prep with the same gloves on. The countertops have not been sanitized after a customer has been served. I can send you a video showing more than 10 guests are in the store and nobody is enforcing the limits for everyone's safety. read more

Panda Express - Chinese Near Me - Sacramento, California

Super awesome food as always and very convenient!. Service here is great , super fast pace ( in and out). ALOT better than other locations I've been to in the past. I will MOSTLY definitely be back for me read more

I go to this Panda (Madison & Date) 2 to 3 times per week. I've ALWAYS had great food, and Customer Service! Tonight my Daughter ordered Thru Door dash, the same ...A Plate with double Terriaki Chicken, and Noodles. When the order arrived, it was 1 chicken breast not 2, and half the order of Noodles! And.....NO TERRIAKI SAUCE!. I called and spoke to the girl in charge Cassidy. She explained that at the time of my order, the restaurant was extremely busy, and apologized for the mishap. She gave me a 30 day makeup order to replace tonight's debacle. I really appreciated the customer service I was given. Thank you Cassidy. Jayne/Kathryn read more

This place needs some sort of management. I understand that things get busy sometimes but when a long line of people are waiting almost an hour past the scheduled pickup time for their food, maybe they should make some of those orders before the orders of the people who just walked in the door to order. First and last time this branch gets my business. I can't even comprehend how a business run this poorly exists. read more

This Panda location used to be alright in the opinions of me and my boyfriend, but I think the quality of service has gone downhill at some point. Today my boyfriend ordered two bowls for us; chow mien and honey sesame chicken breast for me, and fried rice and teriyaki chicken for himself. While he watched mine being prepared, he went to the end of the counter to pay, but heard the server helping hm repeat back "fried rice", but later found once he came home that they had given him chow mien instead (which he is unable to eat, leaving him with only a few pieces of teriyaki chicken). Additionally, it seemed like they were being extremely skimpy with the meat today. I'm sure we all know how *some* Panda Express servers will be the tiniest bit more generous with their entrees and sides, and I'm not one to expect that at every location as it obviously isn't a guideline, but the frequent Panda fliers know what I'm talking about. This location, today, was lacking in comparison to the "usual" and expected portions to receive at Panda Express. This is all without even mentioning how soft and not saucy my honey sesame chicken breast was. Overall, the food was edible, and I still ate it with much less enjoyment than expected, since we spent $22 and I hate wasting money. Usually, I love Panda Express and it's the first fast food joint to come to mind when we're looking for something within our budget for lunch. Edited due to management's attempts and desire to make this right. I really love Panda Express. I hope to bring this review up in stars at my next visit. read more

Had a beautiful lady named Aislinn from Postmates pick up my order tonight! Got to me so fast. After I ordered online, I called in to make sure they put hot mustard in the bag. The young lady on the phone was so pleasant! I got my food in under 30 minutes, and what a great feeling I had when I saw a note of thanks to me! Well, Mariam, THANK YOU! You made my night! The food was awesome, Postmates killed it on delivery and the kind words just gave me warm fuzzies! Rock on Panda! Rock on! Mariam & Aislinn are my MVP's! read more

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