The "Dynamite Chicken" explodes. They are very friendly here and the place is clean. We're definitely coming back for more.

Employees don't pay attention to what they're giving out and drivers don't confirm what's on the receipt. On the panda app, I ordered a plate bundle that came with a drink. Long story short, didn't end up receiving that drink. Called the store and spoke to a manager and the only resolution that he could give me was "when you come in to the store next time, we can give you the drink you ordered". What a damn SOLUTION!! There must be a reason why I mobile ordered. Y'all want mediocre customer service? Visit this location. read more

Horrible manager, food quality is inconsistent and not always clean like other locations.

This place is amazing the food is so so good i really love the vibes i really love the staff overall this place is awesome !

WORST PLACE THAT GIVES OUT EXPIRED FOOD. They gave me shitty food that was overdue and cold. This was literally how it looked and the portion when I opened the box. I paid $20 for shit that tasted and looked expired. A report with corporate needs to be made. This is unexceptionable. read more

Panda Express - The kung pao chicken and rice tasted sour and overdue. - Chinese Near Me - Fresno, California

See all

Orange chicken ROCK HARD & INEDIBLE. I'm sick to death of trusting this Panda time after time and their consistently being substandard. A complete waste of money. read more

The people get paid $20 an hour To completely mess up my order $18 I spent to get cold/ old food @ 1pm -not fit for a dog I wondered why nobody was in the drive thru Or parked in front This store gets an F- today Saturday May 18, 2024 It will be my last waste of money And a refund this time won't satisfy me!!!!!!!! read more

Panda Express - Old axx egg rolls - Chinese Near Me - Fresno, California

I'm always greeted with a booming "Welcome In" when I walk through the door. The staff is always attentive and working hard. It's usually around 1pm during the week for my lunch break and I always have plenty of time to eat. I'm a sucker for the Honey Walnut Shrimp and Orange Chicken with Chow Mein. The food is delicious and always hot! I have nothing but great things to say about this place. Thank you so much for making my lunch enjoyable and tasty!! read more

Panda Express - Build Your Own Plate - 1 Full Side - Chinese Near Me - Fresno, California

Whenever I have a craving for Asian food specifically Chinese, this is my quick go to. I can usually get something for $10 or less and I love chow mein. Of course they have the white rice or the fried rice for the sides as well. You can get a bowl just one topping on the side, the plate with two entrées and a side, or a bigger plate. I was very impressed when I did dining in at this panda express last time. The Beijing beef was not quite ready and they were at the bottom of their bowl on the walk through service. So they made a mark on my box that they were filling up. They mistakenly put in mushroom chicken. When I got to the end of the line and paid I asked about the beef and they said if it wasn't in there to come back. So I got to my table and opened my box and there was no beef. So I went back and asked about it and they gave me my other entrée at no extra charge so in essence because of their error I got a free entrée. That was very very nice and I appreciated this service. I always find the food consistently tasty, fresh, and nourishing. I particularly enjoy that they have done away with kale in the super greens which I did not like stirfried kale is it is so leathery and tough. Also for your side instead of it being totally chow mein or totally fried rice, you can get half fried rice and half greens or all greens. This is nice if you're trying to cut down on your carbohydrate intake. I usually go to the Peach and Kings Canyon location. read more

If I could rate them lower I would. I went thru the drive thru the staff stated they were out of the item I wanted to order and did not want to make another batch because they had a few hours left until closing time. Staff seemed bother on the intercom after I asked "what items do they have" and when I pulled up to the window "Donna" left my drinks lid open and when handing me my drink it spilled into my car and clothing. She didn't not apologies and didn't offer any napkins. I requested napkins due to her spilling the drink into my car. This is not the first time similar service has happened before. read more

I kind of knew what I was doing. I was having a bad craving for a rice plate, and it was too early for most places. The staff was friendly and helpful. I'm just not a fan of the entrées. Everything was fresh. They were working on completing the day's offerings. I ate at a table. My food was bagged. I wasn't even asked if I was going to dine in or carry out my food. Panda Express belongs in a mall food court. The restaurant is set up exactly like a food court. One young lady was furious cleaning tables with a bucket and a sponge. I really don't know if that's the healthiest way to clean the tables. However, it was clear she was just wiping down the tables because she was told to. read more

As someone who loves eating Panda Express, I ordered a plate at this location(peach & kings canyon) through DoorDash and when I received my food, I was truly disappointed at how very little portion I get. I should've taken a picture of it, but in the moment I didn't think of leaving a review until the next day. I was definitely not satisfied with my order and decided I will no longer be wasting my money ordering from Panda Express. read more

Ordered from the app which usually other places have many times messed up orders . When picked up the order everything was rite and good portions . Food wasn't just thrown in the container like panda usually seems to do. read more

Always excellent service! The one time they messed up our order, they delivered our whole order to us within 15 minutes. Love love love panda read more

Panda Express - Your pick up time (they scheduled) versus the time they finally bring you your order! RIDICULOUS - Chinese Near Me - Fresno, California

The people were really friendly and nice. The food came quickly even though we ordered a lot! The service was good. The environment is very friendly, they greet everybody who comes in and they thank people when they pay! Love them! read more

This review is being done by my husband and it is his first time ever giving a 1 star to any restaurant. He is ALWAYSS generous, forgiving and lenient even if orders are mixed up. Onto his review: I ordered Panda from this location for my brother's family, my two girls and my pregnant wife. Though their home was only a couple of minutes away, I wanted to order via Uber eats because we didn't want to leave the home. Minutes after my Uber eats app showed that my Uber driver picked up the order ($58 order) I received a call from my Uber eats driver asking me if I had picked up my order already. Thoroughly confused, I said I haven't even left the home and saw on the app that a gentleman named (I will not disclose his name) had just picked up my order. The gentleman confirmed that he is the named driver and that he arrived at Panda and was told that someone already picked up my order. He said he'd go back to the restaurant and fix it for me. The order ended up arriving 15-20 mins later than the original order. I ordered the family feast.. When the driver arrived, he explained what happened and said that it's happened to him before. He also said that Panda had asked him to provide the order confirmation number. Looks like they didn't do the same for the first person who stole our food. He was a super cool guy and made things right. After he left, my wife noticed the orange chicken was missing. She noticed because it was what she was craving and what she had ordered. I called the restaurant back and told them about the mix up. The "person in charge" (that's how he identified himself over the phone) told me that if I wanted to, I can go in another time and provide my receipt and they can give me a free small side of Orange Chicken...I clarified with him that I needed the orange chicken now because my pregnant wife is craving it and I'm not taking a small side because I paid for a full side. He told me to bring the receipt and come into the store to pick it up and asked for my name which I gave to him. When I arrived, I waited and was asked what I needed help with. I explained to the gal at the register what happened. She went and got a female manager (who said she is the person in charge). I told her that I had spoken to a male person in charge and she said she's also a person in charge. I explained what happened and she asked me to provide verification of my receipt. I showed it to her along with a picture I took on my phone showing what was delivered (no orange chicken I included). She looked angry and ended up getting me a full side because I said I bought a full side and am not going to settle for a small side. I received no apology. I was not compensated for their mistake. Aside from being offered a small side (which wasn't even equal to the originally ordered quantity), I wasn't offered anything for wasting my time and money. ALL of the food was almost cold to the touch. The fried rice was hard. I wasted a lot of money on a junk meal. I did not cuss at any of the employees and handled the situation politely and did not raise my voice or give them a hard time because I work in customer service and know better than to do so to others. It was overall very unprofessional and upset my pregnant wife a lot. I feel highly disrespected simply because I wasn't being a loud-mouthed jerk. I regret closing out of the Uber eats app before I could leave this review because it wouldn't let me leave one anymore thus, why I am using my wife's yelp app/account. I will never go to this Panda again. I do not recommend this place. Order via Uber eats at your own risk. Apparently people hack orders and/or some Uber eats employees like to steal orders and not check in. I am still shocked and it's a whole day later. Nothing like this has ever happened to us before and the lack of professionalism of the "persons in charge" have left me dumbfounded. To Panda Express employees who are reading this review from this location: No, I don't want and won't accept your apology at this point. No you cannot make it right as I have already given you the chance to with patience and didn't. And yet you got upset at me for your mistakes. You literally EARNED this review. I wish I could give you a -10 star review. That's all. Hope this review was helpful. read more

Horrible literally everything on the menu was a wait nothing was ready how? Lazy lazy lazy workers not preparing enough that's how do better no one waiting for food it's a drive thru be faster. Not to mention the girl handing people food had a 10 min conversation with the person in the car like cars weren't in back of that person how unprofessional hand people the food and go back to work swear this isn't ur house. read more

Panda Express.. it's has quickly become thee equivalent to what TacoBelll is for the South of the Border community. Chinese fast food like their counterpart who serves Mexican fast food.. Now, what I mean by this is simply Panda Express serves ok food, seminauthentic, the effort to please Western Society is A+!! Their pricing is high for the quality of food. My complaint is with thee actual authenticity of the cuisine and how it lacks true Asian flare. The vibrant bursts of manderine and distinct bites of ginger! None! It is palatable, but bang for the buck? My money is on SHANGHAI Blackstone & Dakota OR Sunrise Kitchen on Kings & Clovis!! If your ever in Sanger, give SunChina a try ya wont be disappointed (Mongolian Beef, spicey over 1/2 chowmein & fried rice is thee way to go)!! Get your game up Panda! And those High Prices DOWN!! read more

Panda Express - Cute PANDA(s) pic hung up in customer appreciation board!! - Chinese Near Me - Fresno, California

It's not worth the price for the serving you get. Especially when they don't fill the boxes up all the way. read more

See all

Honestly, I love Panda Express. My family and I have been eating since the original kitchen inside Vons in northwest Fresno. That being said, this is the most efficient and consistent Panda Express of them all. Bonus points for being a drive through! People call that lazy but when you have kids(and one is special needs) it's especially helpful to get something without leaving the car. We've been here many times(all drive through experiences) and have yet to encounter a bad experience. The employees are always nice and cheerful, and to this day, haven't received a wrong order or incorrect items whatsoever! In the restaurant industry thats a great streak to have. Thank you, well be back! read more

I hate the fact that everytime I go through the drive thru they always ask for a VCH donation, if you say no they will ask to round up the change. When I continued to say no,they will literally throw your food in your hands and the same with your debt card and receipt. Without saying thank-you. This happens every time I go to this location. When I tried to call and make a complaint they will not answer the phone. One time they asked " would you like to make a donation to VCH" I said no loud and clear,she continued with "how much would you like to donate?" I said NO THANK YOU. then she said "thank you for your dollar donation " I said NO I DO NOT WANT TO DONATE!! its like they push that on you. And it is very irritating. If I want to make a donation, if would do it and get a tax credit. Because of this I will not be going to this location anymore. read more

I don't come to this location often and was a bit confused when I pulled up to the drive thru ordering screen and it was not working. Nothing was said through the speaker for a good couple of minutes and I said hello (nicely in my opinion) a few times and got no response, so I drove to the window. When I got there, the person working at the window just said "Hi Kid's meal?" so I explained that I wasn't sure if they were taking orders because the screen was broken and I hadn't gotten a response from the speaker. She then said "Yeah I hadn't said anything yet, I was dealing with other things so I hadn't said anything yet." So I said "No biggie, I'll just come back around again" which I did. This time, she did address me, but I was cut off twice while I was ordering. I found it very difficult and time consuming just to order food and just wanted that to be addressed. The food tastes just fine, no complaints about that, customer service needs work though. read more

I wish I could rate this store higher, but they have a problem with fulfilling online orders correctly. Tonight's problem was the worst. When I got home, I noticed that one of my bowls only had the sides and was missing the teriyaki chicken entree and sauce. My child was super disappointed. I called the store three times to see if they could deliver the missing entree but nobody would answer the phone. Eventually I got a hold of corporate customer service to get a partial refund, but my kid is hungry. read more

Panda Express - Online order packed up missing the entree - Chinese Near Me - Fresno, California

Terrible customer service from the girl in the front. I told her I had a problem and went to the back. Basically ignored me. Finished helping the people in line while I was standing there. I left whiteout food. read more

One of the worst and slowest Panda Express ever! Went to the drive thru and notice a very long line so instead I parked my store and went inside instead. There's only 2 people ahead of me so ok this won't take long. WRONG! Checked my time when I walked in and it was 2:11... 2:18 and still waiting in line.. got to the front and chowmein are coming out, ok maybe that's the hold up. Wait wait wait and now it's 2:40.. finally walking to my car. How ridiculous is this! And all the cars that were waiting has already left. read more

Check your food before you drive off. My broccoli beef had absolutely no meat. Fresno St is much better.

Overall good food never have an issue and it's close to home just one VERY SERIOUS QUESTION? I don't mind paying the extra almost $2 for my "premium" honey walnut shrimp I just wanna know why I'm paying for the plate witch comes with 2 sides plus $2 extra and they still give a ridiculously small portion of the shrimp paid $12 for a plate and only got 4 shrimp? Wth definitely not happy about it read more

So cheap on the meats. Atleast fill it up if I'm paying $10 for a Build Your Own Plate - 2 Half Sides read more

Panda Express - So cheap on the meats. Atleast fill it up if I'm paying $10 for a Build Your Own Plate - 2 Half Sides - Chinese Near Me - Fresno, California

Location of Kings canyon and peach in Fresno is a scam I placed an order to pickup and when they told me to go pickup they said it was already picked up and when I asked who it was they couldn't tell me and I told me review the cameras they said they'll make a new order for me after telling me that I need to call the 800 number. read more

FOUND A HAIR IN MY FOOD! Called in and the girl offered to replace it... Sorry, but I'm not going to give you another chance to feed me hair. When I asked for a refund they told me to bring back ALL my food and they'd refund me...INSANE Won't be back. read more

Panda Express - HAIR IN MY SHRIMP - Chinese Near Me - Fresno, California

This was my second time this week eating at Panda Express going to the drive through. Each time I said I would like my sauce on top how difficult or how hard is it to do that?? This girl has very bad communication skills or just plain mediocre if you repeat that I would like my sauce on top than where is my sauce on top?? I didn't ask you guys to put it on the side for me this is twice that has happened and your service sucks or needs to be retrained. read more

Panda Express - Where is the freaking sauce on top?? - Chinese Near Me - Fresno, California

Fast and quick with the service. With that being said they do kind of rush you out. I understand it's fast food and they have a ton of customers, but that could also make the order wrong or not what the customer requested ( all rice on one plate, when I asked for half and half on all plates every time she made one) not a big deal but the when I asked for the chicken with the Teriyaki sauce on the side it was poured all over it once again not a big deal. Just maybe slowing down the super fast pasted get in get out service. Might make for less mistakes OH AND THEY HAVE A DRIVE THROUGH WYI read more

Hit the drive thru on lunch, employee was nice and order was correct. I appreciate the close location to my temporary office and that they have a drive thru. read more

Went to this location as I have been for years but on my last two visits my panda bowls are filled as if they are from the kids menu. The service was fast and good but for the price we pay especially when I'm feeding a family of 5 they could have at least filled them 1/2 way. Very DISAPPOINTING. We probably get like 5 chicken tenders in a bowl. read more

I just ordered cream cheese wontons here a large and they gave me NO SAUCE!!!! how the hell am I suppose to eat these this is like the third time this has happened too read more

Bad service. Our cashier "Nou L" in the drive thru asked me several times to repeat my order which was beyond excessive and way too repetitive. She kept saying and what else? To anything I said. She sounded irritated and just unfriendly. I said my order slow every time and she still said what was the other part almost every time! When we got to the front she practically threw everything at me to grab through my window. We got a water bottle and she practically tossed that in my window I basically dropped it in my car. I then asked her for sauce and she got irritated and I asked for one more and she was beyond annoyed at that point. The service was horrible. If I ever go back here again I'll have anyone else except myself deal with it. I would prefer not to have my day ruined by the workers especially paying so much for so little food. Disappointed. read more

Do not eat here . The store is dirty as fuck . They have had a roach and ant problem for the past few months/ year and nothing has been done about it. It even goes as far as the roaches and ant being in the ice for your drinks or in the food that's out on the steam table. They are just removed from it and the ice is still served. Unsure about the food . read more

I am giving this store 2 stars: one for the crappy and skimpy food portions; and, one for the staff. I find it highly irritating that I get asked 2-3 times per purchase to donate to VCH. If you say no, they ask "will you round up the change." NO! If I'm going to make a donation, I will do it directly and get the freaking tax credits. If you come here 3 times a week, then that means they are going to hound you up to 9 times a week for a VCH donation. Drop it! Seriously, it's costing you more than it's saving you. I hate coming here because I'm sick of being asked to donate to VCH. Also, if you order for example "mushroom chicken" you'd be lucky to get a few pieces of chicken and a few mushrooms. read more

im gonna let this speak for itself. shitty food. shitty service. i've had multiple problems with this location and now i'm finally pissed. read more

Panda Express - found foil in my food - Chinese Near Me - Fresno, California

See all

Yeah I get it's a fast food place, but dang, if you don't like your job cool but don't be rude. Only giving it a 2 star instead of one because hopefully the rest of the staff isn't bad. read more