I was a little hesitant to come to this Panda Express location after reading the negative reviews. I am glad I decided to give it a try. The food was fresh, the store was clean and the servers were very helpful! I come through Alexandria a few times a year and I will be back! read more

Panda Express - Honey Sesame chicken, steamed rice and super greens - Chinese Near Me - Alexandria, Louisiana

I visited Panda Express around 2 p.m. and found a lot of food on display but no customers. I requested a few items to be prepared fresh. The honey walnut shrimp and super greens were no problem since they were almost out. However, when I sampled the honey sesame chicken, I noticed it was soggy. I asked to sample the orange chicken, but the lady worker informed me that I couldn't keep sampling. EJ mentioned that they couldn't make more honey sesame chicken because it would go to waste, as there was already plenty of soggy chicken left. I wanted my food fresh, but this was an issue. Instead of ordering two plates, I opted for what was prepared fresh. Just be aware of the food quality at this location. read more

If your looking for something 1 bite or 2, come here! Just had a girl named Chante fix my bowl and I couldn't believe how small it was. 9 bucks for a couple of bites. Now I know why the ratings here are so bad. read more

They didn't ask permission to round up my total to benefit themselves. If this was done to more than just me, they are defrauding people for donations. read more

Panda Express - Chinese Near Me - Alexandria, Louisiana

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Would give it a zero star if I could. Walked in and the cook and drive through were arguing. One employee sitting at a table napping. About 5min after walking in we left. Nobody spoke up and said welcome to panda or even acknowledged that we were in there. We travel the country a lot. Visit a lot of Panda Express. This was the worse one of all. read more

My first time to eat at Panda Express. My dinner was Walnut Shrimp and it was very good. I can't comment on anything else but will definitely go again and try other items on the menu read more

Everything in the world is open to find in but this place isn't like come on, if counted right they lost about 14 customers today.

If I could give them zero stars, I would. Stopped by for lunch around 1:30 and the lobby was closed. There was no sign on the door indicating they were short staffed or that the lobby was closed. There were also no cars in the drive thru and the employee's inside didn't even have the courtesy to come to the door as I stood outside trying to get someone's attention. read more

So...so...slow. They make everyone park for their food. They tell you it will be 5 mins but if you don't go in to get your order, you'll end up waiting 20 mins. As for the food, it's standard "fast food" Chinese but if you're in a hurry, just order takeout at the other local options or go next door to Sonic. read more

Food is fabulous so far but don't try to use the coupon after doing survey!! It's very deceiving and they won't give you a free entree when you buy a 2 entree dinner. Pissed me off cause they lie read more

NEEDS TO BE SHUT DOWN!! You pay 10 for a meal and barely get anything to eat! You might as well go across the street and get a microwave Chinese meal from Walmart because it is better quality! They add so much rice and noodle to the bowl you have literally half a scoop of meat! Don't even go there it's not worth it! NEVER WASTING MY MONEY THERE AGAIN! Would give 0 stars! read more

Panda Express - Kung Pao Chicken - Chinese Near Me - Alexandria, Louisiana

Food was good, but I must commend the service of the staff. They were busy and seemed to be short handed - they kept their cool stayed very professional and provided service with a smile. They even went beyond their duty by profit a free drink and apologizing for time taken for orders. Very impressed with the staff read more

If I could give no stars I would! Service is SLOW.... I ordered 4 bowls and payment was taken. I was told to park in the parking lot and my food would be brought out. 20 min later I am still waiting along with 4 other cars. This is ridiculous. If service continues like this they will be closed in a month. read more

Why is the main entrees served as a side! That's right! The to-go box shows just that! I love Panda Express but when your plate is 75% rice and the meat is only 25%, basically your just being served rice. There is no real quality in this food. I could spend $13 at a local place in town and have better quality of food! This place is a joke! read more

Panda Express - Teriyaki chicken, pepper steak!! Oh and bucket of rice! - Chinese Near Me - Alexandria, Louisiana

Nothing express about this location. Last 2 times I stopped to pick up after work there is nothing cooked. Have to wait 20 minutes to get your food. Better call ahead if you are in a hurry. read more

I generally will go to Panda for a Go-to fast food delicious meal. There where some issues with this experience. The first problem the food had been sitting under the lamps awhile, and some where actually cold... the crew was actually more interested in closing the place down instead of taking anyone's orders. I probably will eat at Panda again just not this one!! read more

The food is usually pretty good but every time I go there's always a long wait. I'm talking 20 minutes or more. So I tried ordering online and I showed up when I was told my food would be ready for pick up and I still ended up waiting longer 20 minutes for my food. To add insult to injury they messed up my order. They gave me the wrong food and I had to go back in there for them to fix my order. TOTAL INCOMPETENCE! To make matters worse they weren't even apologetic. read more

The food was actually pretty decent although there's not many options at all. They don't have boba tea as far as I know. There's very little seating. I also don't like that when you order a plate to eat in the restaurant the staff slide your plate down the counter and I had got chow mein so I watched all the noodles that they had hanging off my plate slide across that counter.. chowmein and sweetsunfire chicken were good but the black pepper chicken was very mushy and odd. read more

I love the honey walnut shrimp and teriyaki chicken, but this location is always difficult. 10 minute + wait each time in the drive thru, small portions of the food, and the last three times they have been out of crab Rangoons. They also got my order wrong twice last time, each time giving me fried rice as a side instead of noodles. read more

I always go through the drive through but today we decided to go in and eat. The food was good as usual however the fact that an employee's toddler aged child was running around behind the counter was very off putting. read more

2nd time I've put an online order hours before pick up time and my food was never ready. Each time I was asked to wait 30 mins for my "online/pick up" order. read more

Service was very friendly. Noodles and rice were hot... the main courses were very cold. One main course was so cold, I couldn't even eat it. If the food was fresher, it'd be great. read more

I decided to order online for pick up I got two plates made the exact same way not hard to mess that up right? Well apparently it is because they didn't give me all I paid for! But that's not all the service was extremely terrible, when I got there all but 2 of the staff were huddled up in a corner goofing off. The food was also terrible!! What they call fried rice was definitely not fried rice it was super bland , the orange chicken was extremely dry with hardly any sauce, and the chicken rolls were super burnt! Coming from someone from Texas where Panda Express is extremely popular this one is by far the worst ever and I WILL NOT be returning read more

I placed an order online and we I got there for my pick up time, it took an additional 35 minutes for my order. That's so ridiculous! I won't go here again. read more

This place was super slow for a panda. They took our order and just told us to sit down. While we were sitting, they gave everyone else food that was even bigger than my simple Bowl. They also didnt have change ready and i waited for my change to where I just gave up. Never coming back. read more

Being from California (Pasadena actually, where the first panda was founded) and moving to Alexandria 4 years ago, I was thrilled when we found out Panda was opening here! One of my favorite places to eat! The food here is great, customer service is above average (as expected), but the issue we have ran I to twice now is that they will randomly close 10-30 minutes early for no reason except that they want to try to clean up early and get out. Again tonight my wife asked for panda so I rushed over to get it after work arriving at 9:45 pm only to have them tell me they are closed and to come back tomorrow morning at 10:30 (while I am all for panda for breakfast, my wife not so much). I get it, fresh food, clean up take a little longer than usual, but closing 10-30 minutes early "just because we feel like it" is not cool. I would have ran to the other panda in town had I know the staff was going to shut it down 15 minutes early tonight. read more

Not worth the cost at this location! We've been eating Panda since we were young, as we're from out West, and we pushed for Panda to come to Alexandria for the past few years. We also travel a lot as a family and eat Panda in Malls, stand alone stores, etc., throughout the country. However, since the start-up team left this location it's absolutely the worst Panda Express I've been too. I'm writing this review because there is zero consistency with the quality of food here. The orange chicken never taste the same, it will either be so spicy you can't eat it, or have no spice at all. They are consistently running out of white steamed rice by 5:30 - 6:00 pm, when they close at 9, or not having it ready when the lunch rush starts. Furthermore, their teriyaki sauce is never the same, it's either colored water or so thick it comes out like jelly. I'm truly disappointed with this location, so we'll drive the hour to Fort Polk PX because they are ALWAYS consistent with the quality of their food, in my experience. We have decided we will not be visiting this location any longer, which makes us sad, but we just can't continue to spend $100 a week at this location until something changes and they follow their operating procedures on how to cook the food. Yes...$100 a week! We love Panda, but not this location. read more

Absolutely the WORST Panda Express I have ever had, the food was extremely bland and dry the chicken had hardly any sauce on it, they forgot part of my order, and the SERVICE is TERRIBLE bunch of kids playing around instead of working! I will never go back. Just a waste of money. read more