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    Panache' Interiors

    5.0 (1 review)
    Closed 12:00 pm - 5:00 PM

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    Services - Panache' Interiors

    Commercial interior design

    Home interior design

    Partial home interior design

    1 More Service

    Office interior design

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    2 years ago

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    Marie G.

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    Christine's Creations - $110 display. Immediately broke when weight was applied to shelves.

    Christine's Creations

    (7 reviews)

    Heartbroken, disappointed, embarrassed - all words to describe how Christine, the owner, treated…read moreus. Looking at reviews elsewhere, I can see that we are not the only ones to be victims of Christine's anger and discrimination. My husband and I received one of their wooden display towers as a wedding present from our parents. The moment we put items on the levels, the piece crumbled. It was clear that the soldering on the metal center rod was poorly constructed. We took all of the pieces into Christine's Creations and from the moment we walked in the door, we were treated like garbage. Never before have I been spoken to so condescendingly. Christine kept repeating over and over again so that we couldn't speak, "We have a 7 day return policy." And when we would try to speak again, she would interrupt saying, "I'm on repeat. We have a 7 day return policy." We weren't even asking to return it. We loved the piece. We were asking that it be replaced (as many merchants have deals with their suppliers that damaged goods can be returned for credit). We were open to having it repaired or even getting a store credit as we LOVE supporting small businesses, especially in Woodstock . We did NOT want cash. She said that we could come back at 4PM and her husband Phil, who is also an owner, would see if he could fix it. So we left and spent an additional 40 minutes in rush hour traffic to come back at 4. Phil was very nice and extremely helpful. I can't stress that enough. Phil was willing to help repair it although he couldn't guarantee it...which honestly was disappointing. What sort of gift shop a) has a 7 day return policy which is barely enough time to get a gift, give a gift, let the recipient use it, and return it if necessary and b) doesn't back their product? I questioned him on that and Christine stormed from the other side of the store yelling, "No. You know what. We aren't going to do anything. This is not in our best interest." Phil was even silent at this point. My husband, who is an Attorney, attempted to advise her that she was in contradiction to her own policy and that in order to protect consumers, certain laws govern every purchase regardless of a specific store's policy. Christine would not let my husband speak. She asked us to leave and when we would not, Christine then proceeded to call 911...not the police station, but rather used an emergency line that could have been used by someone in an actual emergency. My husband and I then left and thanked Phil for his great customer service. I wouldn't ask my worst enemy to step foot inside Christine's Creations. Beware and make sure to check all reviews before visiting Christine's Creations as others have reported similar experiences.

    I love coming here with my wife. Christine has more talent in her little finger than I have in my…read morewhole body. My wife comes in with a vase, tells her the scheme and I say "fix it", and that is exactly what she does. She is incredible. If you have not been here before, you owe it to yourself to stop by. She has many unique items in her shop, and her customer service is 5 Star.

    Decorating Den Interiors

    Decorating Den Interiors

    (4 reviews)

    Buyer Beware. You have to pay 60 percent for overpriced items you can't see. If you don't like them…read moreor they don't fit into your decor, you do not get a refund. Horrific service! Do not use. The prices for items are way overpriced. Most places now offer FREE design services for home decor, priced reasonably and has a return policy if it is not special order. Not sure why anyone would pay for an interior designe

    I wish I would have looked here before using Decorating Den. The poor service is beyond…read morecomprehension. All of the items come from one catalog. If it is not for you, you are still out of your deposit and a fee for her design. Over a period of nine months, I had numerous unanswered emails and texts asking where my items were. After eight months, she finally replied that some were sitting in her warehouse and she would not deliver them until I got my couch. When my items arrived, none were the vibrant colors that were in the pictures shown to me. Even the third-party delivery driver stated that I had not spent enough to get the service one should expect after spending $1,300 on an overpriced couch. He said my issue was that I did not buy the matching loveseat and chair. The first meeting went well. Everything after was abysmal. I felt that I was completely not worth her time or effort and my measly budget (6 weeks of my salary) was an insult to her profession. If you are not spending $10,000+ or do not like everything to be modern, PLEASE keep looking.

    Panache' Interiors - interiordesign - Updated May 2026

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