Great experience from start to finish! I was in and out in under 5 minutes, which is pretty…read moreamazing. I walked in, grabbed a number, and was called within just a few minutes. The process was super smooth--handed over my ID and insurance card, then was directed to a cubby area to sit. The blood draw itself was quick and efficient, with staff verifying my information along the way. Everyone was friendly, professional, and clearly knew what they were doing. On top of that, there's plenty of parking, which made the whole visit even more convenient. Honestly, it doesn't get much better than this--fast, easy, and stress-free. Highly recommend!

Lots of parking. Fast service. Almost no wait time. Rachelle was professional, efficient, and the…read moredraw was painless.

The staff was efficient and Enjalyn who did my blood draw was amazing! No pain, I barely felt…read moreanything. Thank-you Enjalyn!

I needed an alternate lab to run a couple tests, so I called ahead to see if I could get it done at…read morethis location. They checked their system and verified that I could. At their suggestion, my doctor faxed a prescription for a blood draw. I headed to Pali Momi long before the lab opened at 7:00, since I wanted to allow myself plenty of time to find it. Luckily, I found a clear sign to the hospital elevators right as I walked up the main driveway of Pali Momi. I pressed the button to the second floor and followed the hospital signs to the laboratory. Since I was the first one there at 6:30, I took a number and sat in the waiting room. At 6:55, one of the nurses called me to the front. Because I had never visited this lab before, they had to put everything into the system and verify all the information on the faxed prescription. Since I was paying out of pocket, I learned that all same-day draws are 50% off, even if you pay by credit card. Unfortunately for those poor nurses, their credit card "machine" is one of the old-school carbon copy versions that was probably constructed before I was born. They had to call in to verify my card information before we could finish the transaction. I really appreciated how patient and professional they were as they went through the mountain of paperwork my visit entailed as a new patient. Once all the paperwork was complete, I did my blood draw and was on my way. I hope the lab decides to get a credit card machine for the nurses someday, although I know this type of transaction probably isn't any everyday event.

The main branch in Aiea was empty and professional, fast service…read more Parking is easy too Clean and spacious clinic

Walked past at first in building but then found it on the side closer to the central elevators…read more They got me in and out quickly. I went at about 4 pm.

Great experience! Arrived here at about 7 am on a Saturday to draw blood and give urine sample…read more Waited for only a few minutes. Only two employees on duty: one receptionist and one phlebotomist. Painless and efficient. Nothing to complain about. Thank you, Ladies!

Five stars. Convenient, opens early in the morning, and friendly, helpful staff. One of the reasons…read morewhy CLH gets five stars from me. If you come early in the morning, there's no one in line, so you can just pretty much get attended to right away. Today, I had to donate some if my blood for an annual physical for routine check up. Hoping that all is well with it. One can only hope! The blood draw went well. I felt a slight pinch when the needle went in. After that, it was all good. One vial only. Anyway, back to the subject at hand...CLH is a great business and service for your laboratory needs. I highly recommend CLH. Thank you very much!

Blood draw in Aiea, O'ahu, Hawaii…read more.. My aunty needed lab work. Her doctor sent the paperwork electronically to Diagnostic Laboratory Services on the ground level of the Mary Savio Medical Plaza. There are two entrances to the lab - one from the parking lot and one from the lobby of the building. There were enough chairs for everyone waiting for their turn. We took a number and sat down. We even had time to use the convenient restroom! When aunty's number was called, her birthday and insurance were verified. She was asked when she last ate because the doctor ordered fasting labs... oh, oh... she had eaten breakfast. The lab called the doctor and got the okay to draw blood without fasting 12 hours. Yay! The technician got the blood samples in one try... excellent! We were on our way in no time! Thanks for the professionalism and efficiency!

Updated: A year later, this place still is worthy of my 5 stars. This branch is located at the Mary…read moreSavio building and so convenient when you have other appointments there on the same day. Technician Tony helped me today. He was awesome in assisting me professionally and compassionately. Tony even asked me twice if I was okay. Earlier, he gladly checked the order from my doctor for additional information. It's people like him that make these medical routines a bit more bearable. I sure hope this location will be there for a long time.

I was very happy with the service I received at the Aiea location. Kawai was very good at managing…read morethe patients by herself and 1 trainee. Usually staffed with three phlebotomists, she managed 4 patients: 2 children and 2 adults. She did an excellent job finding my vein and taking my blood.

I went to Clinical labs at Palimomi Cancer Center today for labs. Place was very clean I was…read morewelcomed by a lady up front who walked me to clinical labs. I was greeted by Matt who serviced and drew my blood. He was very welcoming asking me how I knew of their new location and I told him it was recommended. Matt was exceptional in is customer service and got me on his first try and I am a very hard stick. I went to.other CLH locations and since had very positive experiences. Keep up the good work this is what makes a customer feel comfortable! Friendliness and caring people! I will definitely go back!

Where have I been…read more.. Absolutely love this Clinical Labs location as I was just about to enter the Aiea Medial Center location just down the street but entering the parking lot is a challenge with lots of traffic and the parking itself really isn't my favorite. As I drove further up the street to choose another location here I see a huge building with Clinical Labs sign which is right across from Aiea Library and though if I could get my blood test done here. There are two parking entrance though one is closed for obvious traffic safety but signs will guide you down to the patient parking area which is perfectly just steps away from the front door and as I walked in...no one is there and with a huge waiting area there was a delightful staff there to greet me and she does it all. After being checked in and processed she escorted me to the area where the blood will be drawn and out of all the places I've been this has to be the best ever. So friendly and professional as well I think I found the place as time will allow me to have it done here. Parking is free and plentiful and as everything would be processed in the same building as well is nice and would encourage anyone to come visit this place as they have various ways if anyone needs to lay down as well very nice, clean and convenient. Thank you!

Would DEFINITELY recommend doing testing at this location (if traffic wasn't so junk!). NICEST,…read moreFUNNIEST people work here, never wait, just very professional while being human. A million stars!

Parking on P1-Visitor Parking Walk To the elevator 1st Floor…read moreThen go the to next elevator 4th Floor Room #495 it'll be on your right side. I approached the door and opened it, placing my items down I gave my paperwork to the Woman and informed her that I am her 1:15 Appt, gave her my Drivers License and Sat down, to get ready for the test. As I sat I've noticed how small the room was and I'm very claustrophobic, so I was getting anxious and that's not good.. but it was quick and I was out of there within 20 mins. Finally thee last step of this H-pylori Adventure, taking 2 big breathes and shooting it into 2 blow up pouch like bag, and one shot of thee strongest Lemon shot ever, while not talking for 15 mins afterwards.. in and out that's my goal, it was quick and easy, thank you employees of Clinical Lab Of Hawai'i for making it quick and painless. They informed me that the test will be ready within a couple of days.

I got there five minutes to closing referred by my doctor across the street. A young slim Asian…read morewoman couldn't be bothered. She said there was another lab in the building that closes later. Said that my doctor faxed over the forms. She went to the fax machine and said there was nothing there. I called my doctor and they re-faxed the forms. The technician told me to go into the next room. I apologized and tried to make a small joke. She did not acknowledge me and went to drawing my blood. She bandaged me and said I could go. She didn't even ask me to check the labels so I left. I just got a call from the lab saying that the testing wasn't completed and I would have to do it over. I guess that woman got me back for sure. I wish I knew what her name was. She might have been having a bad day and I don't know what else was going on in her life but I didn't deserve that treatment. All my past experiences with CL people has been five star. To the young woman, have a Merry Christmas!

This Review is WAY OVERDUE! On Feb. 2nd, my son was admitted…read morefrom the ER to the 5th floor. There he received excellent treatment! His nurse, Matt, was absolutely great! He was responsive and very caring. My son felt safe with him. The night nurse, Cliff, was also very good too! Case managers, Beth and Tainika, kept our family up-to-date with our son's status. My son still has a slight yellow tinge to his skin, but he is stable and getting stronger thanks to the great care provided by the wonderful Pali Momi staff of doctors and nurses! Mahalo!

It's very difficult to rate Pali Momi because I feel that overall, their ER services and lab are…read morethe BEST on all of Oahu and the best hospital out of most of the hospitals I've been to in the mainland while my spouse was in the military. I would love them just because of their ER. If I were to move to Kahala, Kailua or Waianae, I would still drive to their ER in the dead of night over any other ER (if I could). I have never in my life described an ER visit as a service, but when I go to Pali Momi, it feels like a service. Like GREAT service for the money you're paying. I'm being catered to even when I have to wait a little for the Dr, the ER STAFF just feels like an ELEVATED level of care and not unprofessional or ratchet like other ER staff from other hospitals I've been to. The wait time here is always the shortest of any other ER we have gone to for other people. You won't catch the staff talking loudly or badly about a patient (had that happen at Castle ER). This ER will have have short, low murmured, light interactions and even when they're updating the next crew on patients before leaving - they are actually very discreet. With their ER, the staff station is just a comfortable or soothing buzz in the background and not like other ERs where people are talking loudly, yelling or laughing over each other while someone's in excruciating pain just a few feet away. I love how their ER has grown and how Pali Momi has UTILIZED their space on the first floor to make more rooms for the ER so that patients are not waiting long outside. That alone also adds to you feeling like they make efforts and give a damn about the service they provide. Whether you end up in one of the makeshift rooms at the back, I feel like they know how patients feel - once I'm inside - mentally I already feel a little better because I'm one step closer to being seen. The next step is waiting outside to be called and then when you're called they take you in to your room or space. You wait for the Dr., see the Dr, they do what needs to be done, then you either wait to be transferred to a room upstairs or wait for your papers and the nurse or doctor to speak about what you need to do once home or when you get your meds. This ER will CALL YOU shortly after your visit to FOLLOW UP on how you're doing. This is great! Anyway, let's talk about the service of their upstairs staff if you have to stay in the hospital. 1- This hospital is a lot cleaner compared to other hospitals, Queens in town and Straub on King st, but it could still be better. My mom had to stop a maid because she used the SAME flannel that she wiped the room with to wipe the bathroom and SINK!! The sink that nurses put the bottles on for the patient's water flushes for their feeding line or that patients themselves use. And if someone is in the room, they won't come all the way in to mop. I know they probably are just trying not to intrude but pls come in anyway to make sure the room is clean. If someone says they don't want it, fine but some people will appreciate it being cleaned thoroughly even if they're there. 2. The staffs upstairs are mostly great. You do have some very good nurses here, but I've encountered the same male nurse who walked in twice and almost use the SAME gloves he's had from visiting other patients. This is unacceptable as that's how OUTBREAKS happen. Your hospital has an awesome reputation, but that small carelessness from one person can ruin that. 3. Please please for the love of god, change or get a refund from the contractor that provides the sheets. I've been there a few times recently again and each time, the bed sheets do NOT FIT the beds! Please get bigger sheets that won't shrink in the dryer. I feel so bad for the CNAs and nurses when I help change my loved one's bed sheets and it doesn't even fit. To the point where the patient becomes uncomfortable due to the sheet bending the mattress inwards. I hope if we have another stay, that all the too small sheets have been replaced. 4. Keep up the great work. Your lab is very good at drawing blood and putting in IV lines for hard cases. We appreciate that so much. 5. Your insurance ladies are so polite when coming to ask for that and getting it done so we don't have to worry about it. I like that they will come to the patient to complete their paperwork or return their things so the patient doesn't have to come to them if they're unable to. 6. Shout out to your cafeteria. The staff in there is so efficient and kind. The place is clean and comfortable with plenty of seating.