If I could go any lower, I would. First of all I've been doing business with Carmin's flower shop…read moresince my mom used to use them 30 years ago.
Sadly, the funeral arrangement we paid $100's of dollars for was not at the funeral home at 4pm. When I called the florist, the person on the phone told me deliveries started at 4. When I told him my concern that the funeral was a one day and that we paid a lot for these arrangements, I was told the deliveries could not be made earlier because the funeral home would not allow. That was a lie, I had spoken to the funeral director and they take deliveries as soon as 2pm and they don't turn any deliveries away unless they are a day too early. I was also reminded that they could not expedite the delivery because I was not the only one and they served over 30,000 customers. I told the man, I'm sorry, I didnt.realize I was not the only customer and I hung up. The manager preceeded to call me back on his cell, and without me saying a word, he said, "What I can do for you is just cancel your order."
Just a quick update, they did not cancel my order and it was delivered at about 5pm.
