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    Pamela Torres

    5.0 (1 review)
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    8 years ago

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    Tom Shallue - Add a caption

    Tom Shallue

    (8 reviews)

    Came across a Reddit post about how important it is to have a trusting independent insurance agent…read morethat works in your best interest. I knew I had to come give Tom a big shout out. Tom helped us with our HOI a few years ago when we first purchased our home. Tom was great in going over the questions regarding our home and the coverage we should have. The conversation felt easy after the whirlwind of home purchasing. Our experience with Tom was probably the easiest and most stress free until we got the keys to our house. Recently we needed Tom to help make an update to our HOI policy. I sent an email and left a voicemail, Tom phoned back quickly and got what we needed taken cared of. This was such a win, since we really haven't had to chat since 2019. I highly recommend Tom for your insurance needs. He really is awesome to work with here in Austin, TX!

    I was in the process of moving out of state and I was fortunate to find Tom. I had no idea what…read moretype of coverage I would need in Austin and I picked up the phone and called Tom. Within a few minutes, I was certain that I wanted to do business with him. He explained what type of coverage I would need. He did a thorough comparison of many different insurance companies and when it was complete, it was easy to make a decision as to what insurance company would work best for my family. I have never used an insurance broker in the past, but I would HIGHLY recommend using Tom to help you shop around for the best coverage. Tom was easy to work with, professional, knowledgeable with a great work ethic. thank you kindly.

    John Boyd - State Farm Insurance Agent - State Farm

    John Boyd - State Farm Insurance Agent

    (1 review)

    John Boyd has treated me and my family like he would treat his own. I was truly amazed at the…read morelevel of service John provided us and the manner in which he provided it. Knowing that John is my insurance agent, I feel safe and completely confident that he will be there by my side if something happens that would require me or my family to rely upon his services. Without being pushy, he has made sure that I have the coverage necessary to provide a safety-net in case something unfortunate were to occur. When I have a question, concern, or just need to make a payment (which by the way are very reasonable and competitive), I speak directly with John - not some careless representative at a call center in India. John Boyd truly treats his clients like he would treat one of his own family members. I can't even imagine having anyone else provide me with home, personal, and vehicle coverage. Thank you, John Boyd!

    From the owner: I make it my mission for me and my team to provide remarkable customer service. We are available to…read morehelp 24/7 to help you manage the risks of everyday life, recover from the unexpected, and realize your dreams. Whether you are relocating to the New Braunfels or greater Texas area or a lifelong resident we look forward to assisting you and your family or your small business. Call me today for a free quote on your auto insurance, home insurance, life insurance or small business.

    Pamela Torres - insurance - Updated May 2026

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