Very pleasant man came and said the stretching would be difficult and said what they could do…read more Called them back twice and emailed them to set up a date. Never responded. I would rather he would have just said he did not want to do it.

Highly recommend!! Showed up did a great job . On time and now our carpet is wonderful !! Even…read morefollowed up with a phone call to see if we had any concerns about the carpet

We had a sewage back up in our rental property. Pro-Master did an outstanding job remediating and…read morerestoring all of the affected areas of our home. They very quickly removed all of the affected tile, hardwood flooring and sub-flooring and installed replacement flooring. This was a major remediation and I was amazed at the speed and expertise that went in to the tear out and replacement of the affected areas. I highly recommend Pro-Master!

We were referred to Jason at Pro-Master by a local contractor to evaluate a problem in a vacation…read morehome with a strange lingering odor that we noticed. We did not even meet him; he met with the contractor who recommended him. He came out, looked the place over, provided some brief verbal information, indicated we had some issues, said he would call us with recommendations. This was weeks ago! We called the office, our contractor called the office, were assured by the person who answers the phone there we would get a call back.....never happened. Neither us nor our contractor heard a peep! Weeks have passed waiting for a response. We could have gotten another company to come in and address our issues, but unfortunately, we waited on that call. Needless to say, if this is how we were handled before any work started, I should consider myself lucky we did not put ourselves in a position to have hired this company, and had something like this happen. The nature of the work requested is well within the scope of services offered by Pro-Master of Scottville. I am left to wonder why we and our project were simply disregarded. How cool would it have been for these folks to simply say "thank you for calling, but we can't address your needs on this job" as opposed to "ghosting" us. I consider this, not only bad business, but a very serious character flaw. This behavior cost us weeks we could have been moving forward with another service provider. Very disappointing! We wanted a local company and to keep our business in the community. I only wish I understood what we did to receive such treatment. I did reach out via email before posting this review, just for the sake of full disclosure....no response.

Carpet cleaning. We were impressed with the service…read moreprovided by West Michigan Carpet Cleaning & Restoration for cleaning my carpets and sectional couch. They demonstrated excellent customer service. They arrived on schedule and completed the task within the stated timeframe. The price charged was reasonable. I highly recommend Chad and Natalie. Thank you very much. West Michigan Carpet Cleaning & Restoration was

Couldn't have asked for a more positive experience! Carpet looks great, price was very fair, and…read moreMark and Tiffany were friendly and efficient! Highly recommended!

Mark and Tiff were extremely responsive and did a great job bringing our carpets back to life. They…read morewere on time and got the job done quickly.

Cascade Carpet Cleaner did a great job. We had a small flood and they brought in a fan to dry the…read morecarpet. They came back 4 days later and the carpet looks great and smells even better

Highly recommended!!! Very friendly and professional employees who are extremely thorough with…read moreeverything requested. Much appreciated and booked the next appointment since we were pleased with the first outcome!!!

They arrived right on time and did a very nice job cleaning my ceilings and walls. I would…read moredefinitely use them again.

Extremely happy that we discovered Oxi Fresh Carpet Cleaning. (Thank you Yelp) Chau did an…read moreexcellent job and masterfully took care of some stains that we were unable to remove. Oxi Fresh is easy to deal with. Their pricing is straight forward with none of the "basic and switch" I've encountered from other companies. Most important-they do a great job.

very professional, I have been leary about d getting my…read morecarpet cleaned having had a bad experience in the past. OxiFresh did a wonderful job , will call them back and will highly recommend them.

Prompt and courteous. Disclosed potential limitations of removing red wine stain. Successful…read moreresult. Very free w info on rug and carpet care, even considerations when buying rugs. I decided to use their cleaning at the shop, as that is more efficacious.

They were very helpful very kind. Have two small dogs worked around them. We're willing to have my…read morehusband help move TVs and furniture that they weren't supposed to move. Listen to us very helpful. Very happy with their service.

I was very happy with results of my carpet cleaning. I've tried quite a few different companies…read moreover the last several years and I believe the job that Jeff did was the best I've ever had. He was punctual, friendly, and took care to provide the best results possible. I felt the price was fair and I will use Brown's Carpet Cleaning again in the future. P.S. I don't know why they think I'm in San Francisco. I live in Muskegon.

They did a great job. They were on time…read more Very pleasant and personable. They got it done in record time and did a great job! I will definitely recommend them and hire them again.