Dr. Capawana and the Pullman Foot & Ankle Clinic team provided an exceptional patient experience…read moreduring my first visit with them yesterday! First, I got a text a week prior to the visit where I was able to check in, provide my medical history, medications and pay my copay. This saved a lot of time and paperwork when I arrived for the. The front office team members were friendly, courteous and expertly answered some questions I had. They made me feel welcome. The building and office were modern and comfortable with plenty of free parking. Trey, my Medical Assistant was also really nice, did an efficient job of taking my vitals, and listened attentively to me when I answered questions about the reason for my visit, medical history and meds. He also made me feel welcome and comfortable. Finally, Dr. Capawana is wonderful! He, too, was very attentive in listening to me, never interrupted or rushed me, and thoroughly examined my toe and foot. He explained my diagnosis in terms I understood clearly, answered my questions, explained my treatment options, treated my toenail issue painlessly and expertly, and provided me with very clear post-treatment care instructions. He's extremely nice, professional, communicative and compassionate. In summary, Pullman Foot & Ankle is outstanding! I really appreciated the excellent care they provided me and the way they made me feel I was important to them. What a super experience!

Visited Doctor Capawana for a foot issue that poppped up out of nowhere. He immediately recommended…read moresurgery for some reason, which I thought was weird, didn't seem to really offer any other options. After seeking a second opinion and nearly three years later, my foot is fine and has required no surgery. I would be cautious with Doctor Capawana, but wouldn't recommend.

As a medically retired veteran with memory issues , i request a three day notice of appointments ,…read moreso I could keep them - my last appointment I couldn't remember so I rescheduled three different times because I didn't receive a reminder , I did call the day before 13 times they hung up on me four times then they sent me a bill . I had no idea they didn't like Disabled military.

Dr. Drager came highly recommend by two doctors in town. In an emergency situation with my senior…read moreMother, Dr. Drager and his staff were quick to respond and their attention to her medical needs was outstanding. Thank you!!

I have had visits with Dr Reagan Hanson for some issues and he is always wonderful and cordial with…read moreme. He has operated on some of my issues and I have done well with them. His nurses are very nice as well.

TLDR: Be warned that if you don't have their preferred insurance, you will be tossed aside for…read moresomeone who does. There is not medical based triage. They are only able to getaway with this corruption because they are they only Orthopedic place around and are used by every medical practice. They have a monopoly. Go to up to Pullman instead. I normally don't write reviews, but Lewiston Orthopedics are so deeply unethical, I had to. I have connective tissue disorders, and recently torn a ligament in my elbow. The ligament that connects my bicep. As you can imagine, there is pain, swelling, and weakness in the arm and hand. A referral was sent and was handed to Dr. Boyea (and yes, I am saying exactly who to avoid), and after review, he told his receptionist to book the next appointment. The receptionist gives a date that is 3 months away. I tell her "okay", but ask her if the Dr is aware of my condition. She immediately says "yes!". I then asked her is she was sure "because 3 month means 3 additional months of damage, pain, and the inability to use my arm properly". She then decides to "ask" and call me back. That take several days. She calls and says "the doctor has reviewed your ultrasound and says pick the next available date". She now has a date that is even further out after not booking nor holding the first one. I again ask if the Dr has been made aware of my condition, and she says yes again. I then ask about why is she talking about a ultrasound review instead of a chart review? Because I have a hard time believing any descent doctor would dismiss a genetic disorder where this injury can lead to permanent injury and disabling (that was foresight as it has completely torn at this point and the bicep is bunched up toward my shoulder now). She gets quiet, then offers to place a note so he can review the right thing this time. I agree to this. More days go by and we speak again, she again say the Dr reviewed my chart and her notes and said "book the next appointment" again. The receptionist then tells me the next appointment is in late April 2025! It was currently Oct 2024. I express my dismay. Asking how am I supposed to work, or do much of anything that requires both hands or arms? What am I supposed to do when the other arm tears from compensating for the bad arm? What do I do when I lose the ability to use both arms? The receptionist says she understands, but unfortunately they are booked through. I then ask to see anyone else then, but Boyea (as I would never go to a Dr that would dismiss such a important factor and/or has no idea what the conditions are. This is asking for mismanagement which is already on display). She said that there was no one else who works on wrist. To which I pointed out, nothing is wrong with my wrist. He's a wrist specialist. I shouldn't be seeing him in the first place as the problem is with my elbow and bicep. She says "Oh, well, you can get another scan and another referral to see someone else". Which makes zero sense because I wasn't specifically referred to him in the first place. At this point I am so fed up with the excuses and ready to just wait, but then she hits me with the reason why I wrote this. She told me that "Molina (my insurance) only has so many appointment spots for their patients to book". I then confirmed what she said as I was blown away by what she didn't realize she just admitted to. I asked for everything to be noted word by word in my chart, so when my insurance has to pay a ridiculous amount of money for my disabled arm, they won't be able to deny me as I sought treatment within a reasonable amount of time. She then tried to confirm the appointment. I told her that they would not be able to pay me to see them. Lewiston Orthopedics does not triage their patients. They take the biggest paydays first instead. That's what she admitted too, and it went her head that she had done so. I called my insurance to ask if they had "slots". The Molina agent was flabbergasted. Be warned that if you don't have their preferred insurance, you will be tossed aside for someone who does. They are only ably to getaway with this corruption because they are they only Orthopedic place around and are used by every medical practice. They have a monopoly.

Haven't see doctor yet? Planning on making appt. Today 8-12-2024. My wife needs to have a corn &…read morebunion removed.

Spent 2 weeks trying to get an appointment. Office staff never responded to my email or phone…read moremessages.