I cannot say enough good things about this company. They came in when one of my pipes under my…read morelaundry burst and they even found a leak in our wall which we knew nothing about. They didn't try to haggle or harass us about products or services. They were extremely professional. This job was so large it took them two days (even a Saturday) and didn't not over charge us. I highly recommend them!!

There is a reason why Jacob's Plumbing has been serving Florence for decades. Their Service and…read morenon-nonsense approach to business. Discovered I had a water line leak in the wee hours of morning and when I called before operation a real person answered. No answering machine, No answering service when you are depending on a 3rd party to relay important and severe conditions to the company on your behalf. The live person listened to the problem, took my contact information and told me they would have some there in the morning to evaluate. And they followed through and delivered. Second person on the morning list and they sent an experienced plumbing expert. Asked the right question, evaluated the situation and went to work fixing the line. Very personable and explained everything in simple terms. You never know when you may need a plumber, but this company needs to be in your contacts or bookmark this page for their contact information. Gret job, Jacob's Plumbing and a big thank you for coming to my aid.

Jacobs Plumbing cheated me and stold over eight hundred dollars from me. This prompted a court…read moresuit. Rather than respond to the summons, Jacob Plumbing wrote on the summons that they had moved. Please beware if you are considering using their services. I have sufficient hard copies of the evidence to support this.

Had Quality air come out for routine service. Even though they are very busy right now with…read moreemergency call they were able to keep the appointment. I had a previous appointment canceled by one of their competitors. The service technician was very professional, mindful, and thorough and did not rush the job. Last Dec my heater went out and they came out next day and was able to make the repair (replaced motor)that same day. My routine maintenance and a repair experinces have been very positive with Quality Service.

Do Not Hire this company. They Caused a Problem and Refuse to even Look at it without charging me a…read moreService Call AND Diagnostic AND Repair FEES! I have a heat pump. Originally called because air conditioner was not working. Determined the freon leak was inside and no fix. Only replace. Well, I thought the technician from Hill's (I guess he's sub-contracted to Quality Service) was being nice by Disabling the "cool" part of the heat pump, so I didn't damage anything in case the thermostat was accidentally set to "cool." WRONG!! Now my inside house fan runs constantly when you put it on "heat." I have to go to the thermostat and turn the unit off/on to get the fan to stop. This is Not Fair. It was Working, they fiddled with something and now the fan Does Not Turn OFF on it's own. They are even Refusing a Free Looksie without repairing. This is OUTRAGEOUS! DO NOT HIRE!! Matt is the one Refusing to at least have a technician come look at no charge. Don't deal with him!!!

My garbage disposal stopped working and after trying multiple things to fix it I looked for…read moreprofessional help. The first plumber I called made an appointment and never showed. Rick's on the other hand confirmed the appointment right away, confirmed they were coming that same morning and showed up exactly on time. The plumber was professional, quickly resolved my problem without having me purchase a new unit or pay for extra time, on top of that he gave me some great steps to follow next time I had an issue and left magnet business cards so I can have their number handy. The thing I appreciated most? They were friendly towards my animals even through they were initially under foot until I could remove them all. I will definitely call Rick's next time!

I really hate to change a review but the site wouldn't let me remove my initial review. My initial…read moreencounter was excellent however, I was told that if there was an issue with the repair I could call and let them know and it would be addressed. Unfortunately there was an issue and after numerous calls and attempts to get the issue resolved, including offering to pay for a second service, our calls were not returned and the problem was not corrected. If you are looking for a business that keeps their word, keep looking.

We recently had to have a new bathtub faucet and sink faucet replaced in our home, and I couldn't…read morebe more pleased with the experience. Our house was built in 1941, so the plumbing involved older metal pipes, which can often present challenges, but the technician handled everything with skill and professionalism. I truly appreciate the care and attention to detail, especially given the complexity of working with older pipes. I would absolutely recommend their services and will be using them again in the future.

We have assigned parking spots for each unit and then guest spots. They're working on the unit next…read moredoor but parked in my space. I asked them to move they ignored me and hours later still they're. They clearly don't have respect for people and it probably would be better to find someone that is respectful of others. They could've easily moved to the guest spot now they can wait on me. Actually champ it is clearly marked as you pull in the only way it can be missed is if you are looking away while parking lol. Also like I said I asked them to move and they ignored me and walked away. It's not even an emergency they've been coming for weeks and usually park in the guest spot so nice try champ not only are you guys inconsiderate but apparently liars as well lol

It's that time again. Septic tank full. Tried cleaning out lines in the house. Didn't do any good…read more It's been a pretty long time since we had to call Hendrick septic tank service. They're the only company we will call. We been here at this location for a long time and Hendricks has only had to service us twice. They are good, their price is reasonable and they do not waste time getting here. They have never left a mess in my yard I found them to be friendly people who know what they are doing. Thanks HENDRICKS , I will be calling shortly.

Hendrick's put waste from my septic tank BACK in the septic tank when I was dissatisfied with their…read moreservice. I called Hendrick's for the purpose of cleaning out my septic tank. They arrived on 4/29/16 and proceeded to work. When it seemed like they were done, I went into my backyard to look at their work and make sure everything was done properly; it wasn't. They had left a layer of waste in the bottom of the tank. I am a 30+ year homeowner, and have had this service done several times...correctly and with no complaints. Until now. When I spoke with Hendrick's about this, they became agitated and said that they couldn't get the rest of it. Also said I had paper towels and baby wipes in the system (our grandchildren are 7 & 11, no babies), plus, what does that matter, this is they're job and surely they should know how to completely empty and clean a septic tank. I had already paid them a check for the job as I trusted their experience. I went into my house, thinking they were going to clean it out, but NO! He was putting the waste from my tank as well as OTHERS BACK into MY septic tank! Yes, putting the waste BACK in the tank. When I went out to ask him what he was doing...was he actually putting waste BACK into my tank, he said, "Yes, there's just no pleasing you people." Excuse me? I'm paying you to clean out my tank, not leave waste in it. I asked for my check back as he did not do the job and he did something so nasty it did not warrant payment. He didn't want to give it back, but, he did. And left. This business is unprofessional and their practices is unsanitary. I would not use them ever again or refer anyone to them.

Love these guys - specifically Scott and Mitchell. They respond quickly, arrive when they say they…read morewill, and are *great* at diagnosing and explaining what's going on. They helped me understand the 'why' behind the problem with my 2 leaking toilets, so I feel confident that I won't encounter the same issues in the future. They stand behind their work and have fair prices. Really glad to have found the company and will use them for all my plumbing needs going forward.

I used them today needed emergency plumbing services came within one hour very professional and…read morefixed the problem within 30 minutes with easy explanation for me to understand not knowing anything about plumbing. Will use them again and are very reasonably priced can't go wrong try them out

did a good job on my first quote simple and cheap job. then after quoting me to do the whole full…read morejob over 8,000 I paid them half and never got the job done. very disappointed. calls, text and emails no answer. I don't like leaving bad reviews but I'm out of 3,700 god don't like ugly I have to take the bullet and go on with life. hopefully they will see this and give me my money back stay blessed

Excellent service from Christy and Scotty! They have done…read moreboth electrical and plumbing jobs at my home. All of the tasks were difficult and time consuming. They are knowledgeable, friendly and customer forward. I thank them 1000 thousand times!!.