The front desk staff are awesome as well as the Vet Techs that work there. I see Dr. Pellerin and…read moreshe's super knowledgeable and spends time asking about your pet, symptoms and really cares. Once my pup gets over the anxiety of being there shes calm and content.

I love this place. they are amazing here . and I love doctor I have for my pets. but it dose hurt…read moreme that they told me I can't go back and bring my pets without paying $80 because they said supposedly missed to many appointments for my pets. well I don't know what tell them when some comes down sick. I am so sorry that I am me and I get sick easily Sence I been a baby. I was born prematurely. but other then there great place. I am just not made out money I know it is expensive to have animals . but I am not complaining. I know it is fair I have pay. but paying that much just for that. come that is unreal and unbelievable. they should make easier for people to pay some the bill for missing an appointment

I can't say enough good things about Plattsburgh Animal Hospital. The staff is always so kind and…read morewelcoming, and you can tell they truly care about the animals. The doctors take the time to explain everything and never make you feel rushed. My pet always gets the best care here. Highly recommend!

Believe the 1 star reviews. I had a similar experience and was treated so poorly when I started…read moreactually questioning about treatment after spending thousands of dollars the last 4 months. They don't like it if you ask questions.... I recommend to every person who has brought a pet here to request their records. Missing documentation, notes on what my pet went in for, they didn't even know what medications he was taking even though they were prescribed by them, and saying I missed appt when in fact I did show... apparently if the Dr doesn't put in notes that means you weren't seen. They are also owned by a corporation and won't take any accountability for their negligence. RareBreed Veterinary Partners... do not go any location by this corporation if this is how they run their businesses.

When I moved to Plattsburgh, I asked around for vets and everyone recommended Eagle's Nest. We took…read moremy 3 year old cat there, who is very skiddish, and the entire staff was wonderful. They were helpful, knowledgeable, and made us feel like there are no dumb questions we could ask. She had excellent advice for our continued care of our cat and also where we could obtain a healthy second kitten. Furthermore the place was very clean and smelled nice. I've moved a lot and been to a lot of vet practices - this is easily the best I've seen.

Giving this place 1 star only bc I'm required to in order to post this review. Their customer…read moreservice is horrific and their inhumanity for life is repulsive. My dog having been a past (not current) patient of theirs started having seizures last night. Our current vet was closed, and we saw online that they offered 24 hour emergency care. We called to inform them we were planning on heading their way and were shot down the second they saw our dog wasn't a current patient. Told us to drive an hour East to Burlington to have our dog seen while he's foaming at the mouth and shaking from his attacks. Called back the next day to confirm this was how they operate during emergencies and was told not to complain to the answering service, and to call back Monday. They need to change their online profile to "24 hour emergency care only for those qualified" STAY AWAY FROM THIS BUSINESS. IF YOU'RE A VET LOOKING TO OPEN PROPER EMERGENCY ANIMAL CLINIC IN PLATTSBURGH, PLEASE DO!

I found the staff there helpful, friendly and knowledgeable. The vet came within a few minutes of…read moreour appointment time. Her manner with our little dog was kind and soothing as he can be a little reactive and he settled down right away. She went out of her way to assess th e problem, Give us clear instructions. We have since returned for his regular checkups, shots, etc. We were more than pleased and plan to continue his vet care there as our previous vet has retired.

Although at least most of the vets are well trained they work for a corporation and are forced into…read moremaking the most money they can instead of doing what is right for the animal and owner. It seems like every time you go in the bill is upwards of $300 even if your dog is completely healthy. The county gives free rabies vaccines for all pets but if you missed one of those days and have to go into high peaks, the animal has to be examined by a vet which will end up costing quite a bit out of pocket. I long for the days when a visit to the vet was more about your pet than just a big money grab.

Petit Brook Veterinary is simply the best. As soon as you walk through the doors, you are greeted…read morewith smiles and hellos and they always ask my best friend "How's Teddy today." They are professional in every way and we couldn't ask for better care for our 6 year old English Cocker Spaniel. And there's always a treat available for Teddy when we leave.

We had doctor Mike for our puppies first check up and I had lots of questions and doubts concerning…read morevaccines. Dr. Mike answered my questions very thoroughly and thoughtfully, understanding my concerns and recommending what he thought would be best for my puppy based on facts, statistics, and common sense. He spent so much time with us, I couldn't believe it. Best Vet experience ever!! I love Petit Brook!!

had an appointment- they mentioned running a bit behind. waited, waited, waited finally after 40…read moremin or more I complained. got into an exam room only to learn doc was still busy. NO EXCUSE FOR letting me sit and grow weeds. could have informed me much earlier and rescheduled.

I Really don't have enough words to say how amazing the Staff and vets are. Wonderful with your…read morebeloved animals. Had my two babies who had to be put to sleep, and vets were so kind and wonderful.

I wouldn't take my pets anywhere else. This clinic and the doctors and staff are fantastic!…read more I took my cat three times to Burlington, where he was misdiagnosed each time. First time here they nailed it! My cat loved them, he was almost happy to be there because they were so wonderful with him! I had my dwarf bunny fixed here as well, when for some reason vet clinics around here won't do that. He's in tip top shape! When my kitty had to be put down, they were wonderful in the worst situation. So caring and compassionate, to he and I, down to his last breath. They sent me the sweetest sympathy card as well, which meant so much to us. If you love your pets and want the best care for them, this is the place you WILL go. I'm so thankful we found this wonderful vet clinic with this amazing staff.

Rip off, like other reviews they make you feel like an idiot and watch some garbage about heart…read moreworms. Overpriced and seems they only care about making money. Go anywhere else.

Cons: No 1: the…read morelocked entrance. Makes me uneasy as for years they've had an open door arrangement until covid. No. 2: My dog came home with diarrhea. I know pets can have digestive problems away from home. The problem was no one alerted me to this; her bottom had clearly been wet wiped, but still had traces of fecal matter that stained my passenger's clothes. If a pet is having even a minor health issue, you need to alert the owner. 3: I left a bag of treats with the request that they only got 1 or 2 a few times a day, too many makes them vomit. The 13 oz bag was half gone when returned. Pros: They have covered outdoor runs - important for small dogs that are easily snatched by larger birds of prey. They offer discounts for 2nd dogs boarding in the same room.

Ever since my husband has eeded frequent medical visits to Burlington, since we live in Saranac…read moreLake, we can easily drop our little dog off on our way in the morning and pick him up on the way back through Plattsburgh on our return. He usually a little fearful of strangers, but they are great with him there and he seems to like going there. He is always happy, clean and we are glad to have them there for us. We have also left him there for a couple of nights and seems happy and cared for. Thanks for being there for us! Cindy and Mitchel Smith

We rescued a handsome weirdo from The Franklin County Humane Society in St. Albans. He's a soft…read morespooning purring loving lightsaber of happiness and playfulness. I don't know who's more happier to have him in our home! He's pysched! We are pysched! When he came to us his name was Leo and it rhymed too much with my darling Theo, so I changed it to Sun Ra Skywalker. But lately we've just been calling him Hey! But seriously, his name is Sun Ra Skywalker on paper. Also if anyone is looking to adopt a cat or dog I recommend The Franklin County Humane society in St. Albans. Sweet animals and sweet people.

An outstanding team dedicated to caring for fur babies in search of loving humans. Alissa and her…read morecolleagues are compassionate and loving toward these animals in waiting and toward the humans expressing the grief associated with having to leave their loved one in Franklin County Animal Rescue's good hands. I think the poor reviews are unjustified.

The people I've interacted with were nice but I had to bring in a dog to be cremated and got no…read moreprints or fur back with the ashes, I was not asked if we wanted them done nor have I been asked but have gotten them at other places with past pets, I'm very upset that I won't get to have her paw print, I'm lucky we got a tiff of fur ourselves before brining her in

Our little Schnauzer was very ill. The Vet I'd used previously was all booked up so they sent me to…read moreLake Placid Animal Hospital. That was the best thing that could have happened! We were fortunet to have Dr Allison Flanigan there. She took Molly right in. She took an x-ray and found she had an enlarged liver. She gave Molly IV fluids twice, a few medicines with directions on how to use them. She had us return a few times ( no charge - follow up). Molly received another session of IV fluids and began to improve. Dr Flanigan saved our Molly's life! In fact, Molly is pretty much back to normal. She's running , playing, eating, drinking and going to the bathroom! Molly will be 13 in December, so she sleeps a lot but otherwise is doing very well! Thank you Dr Flanigan ( and your kind, loving, caring staff!!) for saving our little pup! How lucky we were to have found you!