The front desk staff are awesome as well as the Vet Techs that work there. I see Dr. Pellerin and…read moreshe's super knowledgeable and spends time asking about your pet, symptoms and really cares. Once my pup gets over the anxiety of being there shes calm and content.

I love this place. they are amazing here . and I love doctor I have for my pets. but it dose hurt…read moreme that they told me I can't go back and bring my pets without paying $80 because they said supposedly missed to many appointments for my pets. well I don't know what tell them when some comes down sick. I am so sorry that I am me and I get sick easily Sence I been a baby. I was born prematurely. but other then there great place. I am just not made out money I know it is expensive to have animals . but I am not complaining. I know it is fair I have pay. but paying that much just for that. come that is unreal and unbelievable. they should make easier for people to pay some the bill for missing an appointment

I can't say enough good things about Plattsburgh Animal Hospital. The staff is always so kind and…read morewelcoming, and you can tell they truly care about the animals. The doctors take the time to explain everything and never make you feel rushed. My pet always gets the best care here. Highly recommend!

Believe the 1 star reviews. I had a similar experience and was treated so poorly when I started…read moreactually questioning about treatment after spending thousands of dollars the last 4 months. They don't like it if you ask questions.... I recommend to every person who has brought a pet here to request their records. Missing documentation, notes on what my pet went in for, they didn't even know what medications he was taking even though they were prescribed by them, and saying I missed appt when in fact I did show... apparently if the Dr doesn't put in notes that means you weren't seen. They are also owned by a corporation and won't take any accountability for their negligence. RareBreed Veterinary Partners... do not go any location by this corporation if this is how they run their businesses.

Giving this place 1 star only bc I'm required to in order to post this review. Their customer…read moreservice is horrific and their inhumanity for life is repulsive. My dog having been a past (not current) patient of theirs started having seizures last night. Our current vet was closed, and we saw online that they offered 24 hour emergency care. We called to inform them we were planning on heading their way and were shot down the second they saw our dog wasn't a current patient. Told us to drive an hour East to Burlington to have our dog seen while he's foaming at the mouth and shaking from his attacks. Called back the next day to confirm this was how they operate during emergencies and was told not to complain to the answering service, and to call back Monday. They need to change their online profile to "24 hour emergency care only for those qualified" STAY AWAY FROM THIS BUSINESS. IF YOU'RE A VET LOOKING TO OPEN PROPER EMERGENCY ANIMAL CLINIC IN PLATTSBURGH, PLEASE DO!

I'm beyond angry right now. Less than a year ago, we had to put our dog down due to kidney failure…read more We went here for him, and spent over 1000 dollars for him. Apparently because he's now passed, we're not considered "current" and my new pup, who fell down the stairs and hurt herself, is not going to be seen because of this. I can't believe how this vet treated us. Never again will we go there. Don't waste your time. We thought they were good, but apparently they're only good as long as they're collecting money from you. Once they've collected their fee for putting your dog down, both you and your dogs are dead to them. Lesson learned. Thanks for nothing, Eagle's Nest.

I found the staff there helpful, friendly and knowledgeable. The vet came within a few minutes of…read moreour appointment time. Her manner with our little dog was kind and soothing as he can be a little reactive and he settled down right away. She went out of her way to assess th e problem, Give us clear instructions. We have since returned for his regular checkups, shots, etc. We were more than pleased and plan to continue his vet care there as our previous vet has retired.

Although at least most of the vets are well trained they work for a corporation and are forced into…read moremaking the most money they can instead of doing what is right for the animal and owner. It seems like every time you go in the bill is upwards of $300 even if your dog is completely healthy. The county gives free rabies vaccines for all pets but if you missed one of those days and have to go into high peaks, the animal has to be examined by a vet which will end up costing quite a bit out of pocket. I long for the days when a visit to the vet was more about your pet than just a big money grab.

Petit Brook Veterinary is simply the best. As soon as you walk through the doors, you are greeted…read morewith smiles and hellos and they always ask my best friend "How's Teddy today." They are professional in every way and we couldn't ask for better care for our 6 year old English Cocker Spaniel. And there's always a treat available for Teddy when we leave.

We had doctor Mike for our puppies first check up and I had lots of questions and doubts concerning…read morevaccines. Dr. Mike answered my questions very thoroughly and thoughtfully, understanding my concerns and recommending what he thought would be best for my puppy based on facts, statistics, and common sense. He spent so much time with us, I couldn't believe it. Best Vet experience ever!! I love Petit Brook!!

had an appointment- they mentioned running a bit behind. waited, waited, waited finally after 40…read moremin or more I complained. got into an exam room only to learn doc was still busy. NO EXCUSE FOR letting me sit and grow weeds. could have informed me much earlier and rescheduled.

I Really don't have enough words to say how amazing the Staff and vets are. Wonderful with your…read morebeloved animals. Had my two babies who had to be put to sleep, and vets were so kind and wonderful.

So I have been meaning to do this review for awhile but I have mixed feelings as the staff here was…read morevery friendly. After using BEVS for my dog's first initial hospital vet care visit when living in Vermont, I chose to try Tannenberger as it was closer to me than BEVS. I was hopeful because they seemed eager to help me and see my dog Bonnie to give her the care she needed. If I could give five stars for friendliness amd hospitality, I would. Where they fell short was the fact that after doing the initial intake and consult for my dog, I was told that they mised up her blood sample and that I would have to come in again. This was cumbersome for me as I don't own a vehicle and had to utilize a local taxi service to get to and from this location. My dog had not been eating, was running a fever, and was lethargic. Again, they were very kind and welcoming, but to me mixing up a blood sample in a pathology lab in a hospital would warrant a visit from the hospital's joint commission or committee that oversees health regulations and compliance/quality control. A pet's health should be taken just as seriously as a human's because it is a living thing and veterinary care is costly. I already had to pay $4000+ out of pocket for emergency care at BEVS in Burlington, so to have pay another $1,000 (as that is what it costed at Tanneberger) is just downright deplorable. Now I don't wish to sound like a Karen but mixing up blood samples and paying $1000 just to have my dog's vitals evaluated is obscene. I had been tracking my dog's I&O's (input/intake and output) on my own and her temperature and gave her a pet friendly NSAID/fever reducer that BEVS prescribed, but I was hoping for a bit more comprehensive care than what I was offered. BEVS suspected that she had a parasitic infection so they also prescribed itraconazole but when they test for that came back negative I was back to square one, hence why I reached out to Tannenberger. Perhaps she just had a stomach bug/flu or maybe food poisoning, but I owe an extra $1000 on top of the $4000 I owe to BEVS. I think $1000 for vitals to be assessed is a bit much:/ The vet did ask me what I can pay or how much I can afford which I said I am hoping to stay under $1,000 and what do you know, I was charged exactly around $1,000. The sad part is the vet seemed really nice as did the girls at the front desk, but to me it is inexcusable and felt like they were price gouging me and taking advantage of a new patient. I also was not local to Vermont (originally from Miami, FL and have moved around quite a bit) and Saint Albans is a small town where everyone knows everybody I think, but I even told them that I was not working presently, and I was still charged around $1,000 and also given wrong information about her bloodwork (that her calcium levels were high). She did bring my awareness to some lumps on her chest that they aspirated and took a sample of, but I also assessed that they were probably fatty deposits/lipomas. When I brought Bonnie home I did a very thorough massage on her (lymphatic drainage as I was certified infant massage) and made sure to target those areas, and luckily the large lumps went away. I wish to give three stars for friendliness and amicability but I just think the mixup with the bloodwork was something that could have been avoided. If you are a pet parent reading this, just make sure you do your due diligence in finding the right care for your pet. They truky are man's best friend and I am grateful that Bonnie is alove to this day because I was sincerely afraid that her health was deteriorating and that I was going to have to make some very hard and drastic decisions on whether or not to put her down as she wasn't eating, was frequently urinating and defecating everywhere. She had a persistent cough reminiscent of a hacking sound and was very weak and lethargic, which are all signs of poor health. Thankfully, she is eating happily, playful, energetic, and lively. I was going to give the place two stars but changed it to three since they at least allowed her to be seen and squeezed me in for an appointment and greeted me in a friendly manner. They also did refund me for the bloodowork mix up ($250 refund back) but still I think $1000 is a bit much for a vet visit, though as close relatives have told me, vet hospital bills are known for being quite hefty and costly. So make sure you do your homework and research the clinic before going to it.

I would probably avoid Tanneberger's. Nothing against the vets, but they are employees of the…read morepractice which is owned by a larger entity. I have been with this clinic for 15 years and called recently to get a prescription refilled to Costco. They told me they were no longer doing this and now require you to go to the office in person for a paper prescription. I called this morning to see when I could pick up the paper prescription but they told me their printer was out of order and they were "working on it". The receptionist told me they were not going to call the prescription in as it was a new policy, so I told her I would not be returning. Then she told me I was "not the kind of person they want in their practice". I told her there was really no need to talk to me like that; after all, after 15 years and 3 cats and 2 dogs going every 6-12 months at $1,000 a whack, I've spent countless thousands of dollars there. Not a way to treat a good, paying, established patient. This practice has ALWAYS had the reputation for being too expensive, and I won't repeat a lot of what people say about it but there are plenty of negative reviews about it online. This is the first time I actually really felt it was a money grab, with the practice preferring you to buy the medication from them and making it so inconvenient to get a refill. I have jumped through hoops to get all the pets there on time for their physicals so that they could always get their prescriptions refilled and have even gone to BEVS at Tanneberger's request when the pets needed something. Now apparently I am not welcome because I don't like their policies? I am not sure if this is what the industry is doing, but it's bad service and makes me not want to have any more pets.

Cons: No 1: the…read morelocked entrance. Makes me uneasy as for years they've had an open door arrangement until covid. No. 2: My dog came home with diarrhea. I know pets can have digestive problems away from home. The problem was no one alerted me to this; her bottom had clearly been wet wiped, but still had traces of fecal matter that stained my passenger's clothes. If a pet is having even a minor health issue, you need to alert the owner. 3: I left a bag of treats with the request that they only got 1 or 2 a few times a day, too many makes them vomit. The 13 oz bag was half gone when returned. Pros: They have covered outdoor runs - important for small dogs that are easily snatched by larger birds of prey. They offer discounts for 2nd dogs boarding in the same room.

Ever since my husband has eeded frequent medical visits to Burlington, since we live in Saranac…read moreLake, we can easily drop our little dog off on our way in the morning and pick him up on the way back through Plattsburgh on our return. He usually a little fearful of strangers, but they are great with him there and he seems to like going there. He is always happy, clean and we are glad to have them there for us. We have also left him there for a couple of nights and seems happy and cared for. Thanks for being there for us! Cindy and Mitchel Smith

We rescued a handsome weirdo from The Franklin County Humane Society in St. Albans. He's a soft…read morespooning purring loving lightsaber of happiness and playfulness. I don't know who's more happier to have him in our home! He's pysched! We are pysched! When he came to us his name was Leo and it rhymed too much with my darling Theo, so I changed it to Sun Ra Skywalker. But lately we've just been calling him Hey! But seriously, his name is Sun Ra Skywalker on paper. Also if anyone is looking to adopt a cat or dog I recommend The Franklin County Humane society in St. Albans. Sweet animals and sweet people.

An outstanding team dedicated to caring for fur babies in search of loving humans. Alissa and her…read morecolleagues are compassionate and loving toward these animals in waiting and toward the humans expressing the grief associated with having to leave their loved one in Franklin County Animal Rescue's good hands. I think the poor reviews are unjustified.

I can not say enough good things about LP Animal hospital I…read morehave a winter home in Placid but have never had need for a Vet. Basically I was from out of town and had a17 plus year old cat with me' He past overnight. When I call about cremation services When I came in everyone could not have been more considerate of my feeing and loss Everyone was very kind and the fee was VERY, VERY Reasonable I RECOMMEND LP Animal to anyone. Ed S 1-16-2018

The people I've interacted with were nice but I had to bring in a dog to be cremated and got no…read moreprints or fur back with the ashes, I was not asked if we wanted them done nor have I been asked but have gotten them at other places with past pets, I'm very upset that I won't get to have her paw print, I'm lucky we got a tiff of fur ourselves before brining her in