The front desk staff are awesome as well as the Vet Techs that work there. I see Dr. Pellerin and…read moreshe's super knowledgeable and spends time asking about your pet, symptoms and really cares. Once my pup gets over the anxiety of being there shes calm and content.

I love this place. they are amazing here . and I love doctor I have for my pets. but it dose hurt…read moreme that they told me I can't go back and bring my pets without paying $80 because they said supposedly missed to many appointments for my pets. well I don't know what tell them when some comes down sick. I am so sorry that I am me and I get sick easily Sence I been a baby. I was born prematurely. but other then there great place. I am just not made out money I know it is expensive to have animals . but I am not complaining. I know it is fair I have pay. but paying that much just for that. come that is unreal and unbelievable. they should make easier for people to pay some the bill for missing an appointment

I can't say enough good things about Plattsburgh Animal Hospital. The staff is always so kind and…read morewelcoming, and you can tell they truly care about the animals. The doctors take the time to explain everything and never make you feel rushed. My pet always gets the best care here. Highly recommend!

Believe the 1 star reviews. I had a similar experience and was treated so poorly when I started…read moreactually questioning about treatment after spending thousands of dollars the last 4 months. They don't like it if you ask questions.... I recommend to every person who has brought a pet here to request their records. Missing documentation, notes on what my pet went in for, they didn't even know what medications he was taking even though they were prescribed by them, and saying I missed appt when in fact I did show... apparently if the Dr doesn't put in notes that means you weren't seen. They are also owned by a corporation and won't take any accountability for their negligence. RareBreed Veterinary Partners... do not go any location by this corporation if this is how they run their businesses.

Both Dr. Eaglefeather and Dr. King are excellent vets. Their staff are very helpful. Right now…read morethey are providing wonderful care to my senior dog who has had Cushing's Disease for years. Dr. Eaglefeather takes the time, extra time, to explain what is happening with Sam. I am grateful for their care.

Giving this place 1 star only bc I'm required to in order to post this review. Their customer…read moreservice is horrific and their inhumanity for life is repulsive. My dog having been a past (not current) patient of theirs started having seizures last night. Our current vet was closed, and we saw online that they offered 24 hour emergency care. We called to inform them we were planning on heading their way and were shot down the second they saw our dog wasn't a current patient. Told us to drive an hour East to Burlington to have our dog seen while he's foaming at the mouth and shaking from his attacks. Called back the next day to confirm this was how they operate during emergencies and was told not to complain to the answering service, and to call back Monday. They need to change their online profile to "24 hour emergency care only for those qualified" STAY AWAY FROM THIS BUSINESS. IF YOU'RE A VET LOOKING TO OPEN PROPER EMERGENCY ANIMAL CLINIC IN PLATTSBURGH, PLEASE DO!

I found the staff there helpful, friendly and knowledgeable. The vet came within a few minutes of…read moreour appointment time. Her manner with our little dog was kind and soothing as he can be a little reactive and he settled down right away. She went out of her way to assess th e problem, Give us clear instructions. We have since returned for his regular checkups, shots, etc. We were more than pleased and plan to continue his vet care there as our previous vet has retired.

Horrible Front Desk Help. Expensive. North Franklin Animal Hospital near Malone is much much more…read moreaffordable.

Petit Brook Veterinary is simply the best. As soon as you walk through the doors, you are greeted…read morewith smiles and hellos and they always ask my best friend "How's Teddy today." They are professional in every way and we couldn't ask for better care for our 6 year old English Cocker Spaniel. And there's always a treat available for Teddy when we leave.

I can't recall how it happened that I chose Millie Armstrong for our dog, Zeus nearly 11 years ago…read more Upon his adoption- before I brought him home, I scheduled a visit to get acquainted and talk about preventative meds. Little did I know we would meet earlier than scheduled- the little pup I'd adopted had a virus that was making him very sick. I called and he was scheduled to be seen right away. From our first appointment to learn what the problem was, it was clear this was a veterinarian who was knowledgeable and compassionate. Over the years, whether a routine visit or more pressing issue, her care and concern made me a more confident dog owner. Our furry patient loved Millie, Dr. Mike Tannenberger, (another stellar vet) and the rest of the Petit Brook staff so much, every ride to Colchester filled him with happy anticipation. Not long ago, our pet passed away- after a long and happy life. When Dr. Mike came out to the car to greet us that day, our very sick dog who had barely moved in hours, raised his head at the sight of him and tried to wag his tail. If that doesn't say "Five stars and then some" I don't know what does. We have a new buddy now, who will also be a patient at Petit Brook. I can't imagine taking him anywhere else.

had an appointment- they mentioned running a bit behind. waited, waited, waited finally after 40…read moremin or more I complained. got into an exam room only to learn doc was still busy. NO EXCUSE FOR letting me sit and grow weeds. could have informed me much earlier and rescheduled.

I Really don't have enough words to say how amazing the Staff and vets are. Wonderful with your…read morebeloved animals. Had my two babies who had to be put to sleep, and vets were so kind and wonderful.

Rip off, like other reviews they make you feel like an idiot and watch some garbage about heart…read moreworms. Overpriced and seems they only care about making money. Go anywhere else.

So I have been meaning to do this review for awhile but I have mixed feelings as the staff here was…read morevery friendly. After using BEVS for my dog's first initial hospital vet care visit when living in Vermont, I chose to try Tannenberger as it was closer to me than BEVS. I was hopeful because they seemed eager to help me and see my dog Bonnie to give her the care she needed. If I could give five stars for friendliness amd hospitality, I would. Where they fell short was the fact that after doing the initial intake and consult for my dog, I was told that they mised up her blood sample and that I would have to come in again. This was cumbersome for me as I don't own a vehicle and had to utilize a local taxi service to get to and from this location. My dog had not been eating, was running a fever, and was lethargic. Again, they were very kind and welcoming, but to me mixing up a blood sample in a pathology lab in a hospital would warrant a visit from the hospital's joint commission or committee that oversees health regulations and compliance/quality control. A pet's health should be taken just as seriously as a human's because it is a living thing and veterinary care is costly. I already had to pay $4000+ out of pocket for emergency care at BEVS in Burlington, so to have pay another $1,000 (as that is what it costed at Tanneberger) is just downright deplorable. Now I don't wish to sound like a Karen but mixing up blood samples and paying $1000 just to have my dog's vitals evaluated is obscene. I had been tracking my dog's I&O's (input/intake and output) on my own and her temperature and gave her a pet friendly NSAID/fever reducer that BEVS prescribed, but I was hoping for a bit more comprehensive care than what I was offered. BEVS suspected that she had a parasitic infection so they also prescribed itraconazole but when they test for that came back negative I was back to square one, hence why I reached out to Tannenberger. Perhaps she just had a stomach bug/flu or maybe food poisoning, but I owe an extra $1000 on top of the $4000 I owe to BEVS. I think $1000 for vitals to be assessed is a bit much:/ The vet did ask me what I can pay or how much I can afford which I said I am hoping to stay under $1,000 and what do you know, I was charged exactly around $1,000. The sad part is the vet seemed really nice as did the girls at the front desk, but to me it is inexcusable and felt like they were price gouging me and taking advantage of a new patient. I also was not local to Vermont (originally from Miami, FL and have moved around quite a bit) and Saint Albans is a small town where everyone knows everybody I think, but I even told them that I was not working presently, and I was still charged around $1,000 and also given wrong information about her bloodwork (that her calcium levels were high). She did bring my awareness to some lumps on her chest that they aspirated and took a sample of, but I also assessed that they were probably fatty deposits/lipomas. When I brought Bonnie home I did a very thorough massage on her (lymphatic drainage as I was certified infant massage) and made sure to target those areas, and luckily the large lumps went away. I wish to give three stars for friendliness and amicability but I just think the mixup with the bloodwork was something that could have been avoided. If you are a pet parent reading this, just make sure you do your due diligence in finding the right care for your pet. They truky are man's best friend and I am grateful that Bonnie is alove to this day because I was sincerely afraid that her health was deteriorating and that I was going to have to make some very hard and drastic decisions on whether or not to put her down as she wasn't eating, was frequently urinating and defecating everywhere. She had a persistent cough reminiscent of a hacking sound and was very weak and lethargic, which are all signs of poor health. Thankfully, she is eating happily, playful, energetic, and lively. I was going to give the place two stars but changed it to three since they at least allowed her to be seen and squeezed me in for an appointment and greeted me in a friendly manner. They also did refund me for the bloodowork mix up ($250 refund back) but still I think $1000 is a bit much for a vet visit, though as close relatives have told me, vet hospital bills are known for being quite hefty and costly. So make sure you do your homework and research the clinic before going to it.

Cons: No 1: the…read morelocked entrance. Makes me uneasy as for years they've had an open door arrangement until covid. No. 2: My dog came home with diarrhea. I know pets can have digestive problems away from home. The problem was no one alerted me to this; her bottom had clearly been wet wiped, but still had traces of fecal matter that stained my passenger's clothes. If a pet is having even a minor health issue, you need to alert the owner. 3: I left a bag of treats with the request that they only got 1 or 2 a few times a day, too many makes them vomit. The 13 oz bag was half gone when returned. Pros: They have covered outdoor runs - important for small dogs that are easily snatched by larger birds of prey. They offer discounts for 2nd dogs boarding in the same room.

Ever since my husband has eeded frequent medical visits to Burlington, since we live in Saranac…read moreLake, we can easily drop our little dog off on our way in the morning and pick him up on the way back through Plattsburgh on our return. He usually a little fearful of strangers, but they are great with him there and he seems to like going there. He is always happy, clean and we are glad to have them there for us. We have also left him there for a couple of nights and seems happy and cared for. Thanks for being there for us! Cindy and Mitchel Smith

We rescued a handsome weirdo from The Franklin County Humane Society in St. Albans. He's a soft…read morespooning purring loving lightsaber of happiness and playfulness. I don't know who's more happier to have him in our home! He's pysched! We are pysched! When he came to us his name was Leo and it rhymed too much with my darling Theo, so I changed it to Sun Ra Skywalker. But lately we've just been calling him Hey! But seriously, his name is Sun Ra Skywalker on paper. Also if anyone is looking to adopt a cat or dog I recommend The Franklin County Humane society in St. Albans. Sweet animals and sweet people.

Smelly, happy cats or clean, depressed cats? I choose the former…read more The first thing you notice when you open the door to FCHS is the smell. It smells, well, like an animal shelter: wet cat food and litter, mostly. Then you notice how you feel kind of cramped and crowded, especially if there are other people in the main entry way, along with 3 or 4 cat and rabbit cages. But the very friendly staff will invite you right into the kitty room in the back, and, if you are a cat lover, you will be fine. I came to see about volunteering here and maybe getting a pet cat for my future puppy. (I want to volunteer at a shelter to assuage my guilt about getting our puppy form a private breeder. Pleade don't judge! I feel bad enough already, and it wasn't really up to me...) I was, at first, put off by the smell and pretty much decided I would be volunteering at the much cleaner, larger HS in South Burlington. But then... I spent an hour in the cat room, where almost all the cats roam free and have lots of toys to play with and things to climb, and I realized: hey, these cats a *happy*!! (Unlike the ones I saw in S. Burlington.) Cooler yet: they have a cat flap in their window so they can go outside into a large, outdoor cage in the front of the building. No wonder they are so happy! So I just squat in the middle of the room, tap my fingers on the floor, and see who comes. I spent time with the curious, bold guys who approached me, and then I went around the room and looked at each cat who was too shy, lazy, or disinterested to come up to me. Then I went back to the middle of the room and tapped the floor to see who would come back to me. One particular cat did, and then she refused to leave me for the rest of my time there! It might be love... One of the other visitors -- a 3-year-old boy and his mom -- apparently come just about every day! He and his mom know some of the cats by names, have favorites, and can tell you a little bit about some of them. I like that this shelter is open like that , to people who may not even be considering adopting a pet, but just want to spend time with the animals. I also love that you can really interact with each cat to learn about their personality. One disadvantage of the community kitty room is that you don't know which cat is which, and so if a particular kitty begins to follow you around and you realize the love is mutual, you have to wait until the staff is off the phone to find out its name and history. (Compare this to S. Burlington, where every cat is identified and described by the card on his cage -- but you will have to take the staff's word on their personality, because you have no meaningful opportunity to interact with the bored/depressed, cooped-up cats there. ALso, if you want to pet the cat, you have to wait until a staff person is off the phone so they can take the cat to meet you in a designated petting zone in the very distracting office area. And the cats seem so stressed that their personalities don't have a chance to shine through.) I decided to apply to volunteer, and probably get my future puppy's cat, here because (1) I really liked the staff person there (they were nice at S. Burlington, too, but I felt like here was someone I could really connect with), (2) the cats here are really happy and well socialized, (3) they seem to have fewer resources than the one in S. Burlington and probably need more help, and (4) I really really want to help them with that smell problem.

Although expensive, they were caring and efficient. Office and exam room were clean and staff was…read morefriendly. Just be prepared to pay.

The people I've interacted with were nice but I had to bring in a dog to be cremated and got no…read moreprints or fur back with the ashes, I was not asked if we wanted them done nor have I been asked but have gotten them at other places with past pets, I'm very upset that I won't get to have her paw print, I'm lucky we got a tiff of fur ourselves before brining her in