So I have been meaning to do this review for awhile but I have mixed feelings as the staff here was…read morevery friendly. After using BEVS for my dog's first initial hospital vet care visit when living in Vermont, I chose to try Tannenberger as it was closer to me than BEVS. I was hopeful because they seemed eager to help me and see my dog Bonnie to give her the care she needed. If I could give five stars for friendliness amd hospitality, I would. Where they fell short was the fact that after doing the initial intake and consult for my dog, I was told that they mised up her blood sample and that I would have to come in again. This was cumbersome for me as I don't own a vehicle and had to utilize a local taxi service to get to and from this location. My dog had not been eating, was running a fever, and was lethargic. Again, they were very kind and welcoming, but to me mixing up a blood sample in a pathology lab in a hospital would warrant a visit from the hospital's joint commission or committee that oversees health regulations and compliance/quality control. A pet's health should be taken just as seriously as a human's because it is a living thing and veterinary care is costly. I already had to pay $4000+ out of pocket for emergency care at BEVS in Burlington, so to have pay another $1,000 (as that is what it costed at Tanneberger) is just downright deplorable. Now I don't wish to sound like a Karen but mixing up blood samples and paying $1000 just to have my dog's vitals evaluated is obscene. I had been tracking my dog's I&O's (input/intake and output) on my own and her temperature and gave her a pet friendly NSAID/fever reducer that BEVS prescribed, but I was hoping for a bit more comprehensive care than what I was offered. BEVS suspected that she had a parasitic infection so they also prescribed itraconazole but when they test for that came back negative I was back to square one, hence why I reached out to Tannenberger. Perhaps she just had a stomach bug/flu or maybe food poisoning, but I owe an extra $1000 on top of the $4000 I owe to BEVS. I think $1000 for vitals to be assessed is a bit much:/ The vet did ask me what I can pay or how much I can afford which I said I am hoping to stay under $1,000 and what do you know, I was charged exactly around $1,000. The sad part is the vet seemed really nice as did the girls at the front desk, but to me it is inexcusable and felt like they were price gouging me and taking advantage of a new patient. I also was not local to Vermont (originally from Miami, FL and have moved around quite a bit) and Saint Albans is a small town where everyone knows everybody I think, but I even told them that I was not working presently, and I was still charged around $1,000 and also given wrong information about her bloodwork (that her calcium levels were high). She did bring my awareness to some lumps on her chest that they aspirated and took a sample of, but I also assessed that they were probably fatty deposits/lipomas. When I brought Bonnie home I did a very thorough massage on her (lymphatic drainage as I was certified infant massage) and made sure to target those areas, and luckily the large lumps went away. I wish to give three stars for friendliness and amicability but I just think the mixup with the bloodwork was something that could have been avoided. If you are a pet parent reading this, just make sure you do your due diligence in finding the right care for your pet. They truky are man's best friend and I am grateful that Bonnie is alove to this day because I was sincerely afraid that her health was deteriorating and that I was going to have to make some very hard and drastic decisions on whether or not to put her down as she wasn't eating, was frequently urinating and defecating everywhere. She had a persistent cough reminiscent of a hacking sound and was very weak and lethargic, which are all signs of poor health. Thankfully, she is eating happily, playful, energetic, and lively. I was going to give the place two stars but changed it to three since they at least allowed her to be seen and squeezed me in for an appointment and greeted me in a friendly manner. They also did refund me for the bloodowork mix up ($250 refund back) but still I think $1000 is a bit much for a vet visit, though as close relatives have told me, vet hospital bills are known for being quite hefty and costly. So make sure you do your homework and research the clinic before going to it.

I would probably avoid Tanneberger's. Nothing against the vets, but they are employees of the…read morepractice which is owned by a larger entity. I have been with this clinic for 15 years and called recently to get a prescription refilled to Costco. They told me they were no longer doing this and now require you to go to the office in person for a paper prescription. I called this morning to see when I could pick up the paper prescription but they told me their printer was out of order and they were "working on it". The receptionist told me they were not going to call the prescription in as it was a new policy, so I told her I would not be returning. Then she told me I was "not the kind of person they want in their practice". I told her there was really no need to talk to me like that; after all, after 15 years and 3 cats and 2 dogs going every 6-12 months at $1,000 a whack, I've spent countless thousands of dollars there. Not a way to treat a good, paying, established patient. This practice has ALWAYS had the reputation for being too expensive, and I won't repeat a lot of what people say about it but there are plenty of negative reviews about it online. This is the first time I actually really felt it was a money grab, with the practice preferring you to buy the medication from them and making it so inconvenient to get a refill. I have jumped through hoops to get all the pets there on time for their physicals so that they could always get their prescriptions refilled and have even gone to BEVS at Tanneberger's request when the pets needed something. Now apparently I am not welcome because I don't like their policies? I am not sure if this is what the industry is doing, but it's bad service and makes me not want to have any more pets.

Petit Brook Veterinary is simply the best. As soon as you walk through the doors, you are greeted…read morewith smiles and hellos and they always ask my best friend "How's Teddy today." They are professional in every way and we couldn't ask for better care for our 6 year old English Cocker Spaniel. And there's always a treat available for Teddy when we leave.

We had doctor Mike for our puppies first check up and I had lots of questions and doubts concerning…read morevaccines. Dr. Mike answered my questions very thoroughly and thoughtfully, understanding my concerns and recommending what he thought would be best for my puppy based on facts, statistics, and common sense. He spent so much time with us, I couldn't believe it. Best Vet experience ever!! I love Petit Brook!!

Michelle is the best vet I've ever had, and has cared for our animals for over 20 years. She is…read morelovely to boot, and sweet. It's a service that is worth its weight in gold... thank you Michelle.! Love, Kathleen, Jamie, Ollie, Remy, Scout, Lucy, Ethel, Scout, Trixie, some in heaven, some still with us......

Michelle at Home Veterinary Service is amazing and knowledgeable. She comes to our house to check…read moreup on our 3 cats in South Burlington. Her prices are very reasonable considering she makes the house call.

The front desk staff are awesome as well as the Vet Techs that work there. I see Dr. Pellerin and…read moreshe's super knowledgeable and spends time asking about your pet, symptoms and really cares. Once my pup gets over the anxiety of being there shes calm and content.

I love this place. they are amazing here . and I love doctor I have for my pets. but it dose hurt…read moreme that they told me I can't go back and bring my pets without paying $80 because they said supposedly missed to many appointments for my pets. well I don't know what tell them when some comes down sick. I am so sorry that I am me and I get sick easily Sence I been a baby. I was born prematurely. but other then there great place. I am just not made out money I know it is expensive to have animals . but I am not complaining. I know it is fair I have pay. but paying that much just for that. come that is unreal and unbelievable. they should make easier for people to pay some the bill for missing an appointment

I recommend this vet to every pet parent I know in the area. I have reviewed them before when my…read moredog first became a patient there about two years ago, and since then every interaction I have had with every member of their staff has been incredible. They take the time to listen, answer questions thoroughly and provide top notch care and support. Thank you for all you do, it's very appreciated

No call waiting, so you have to call multiple times instead of waiting on hold. Doesn't reserve any…read moreemergency appointments per day. Poorly managed practice.

I would have given Paws for Thought a full 5 stars based on the results of the medical treatments…read morethey given to my dog and cat, that's been incredibly fantastic! I have to say, fairly, that from medical to surgery, they've been better than even a specialized hospital could be for a person. But I keep 2 stars off because of the way they are with us, the people who bring our loved ones to them for treatments. The staff across the board aren't reassuring or supportive, they look, act and talk like it's all an inconvenience to them. Nothing warm or friendly or assuring about any of them. Yes, the medical treatments are great but I wonder how rough and routine they treat the animals. If it's all just a job to them then they need to find something else to do. If they don't have the compassion for the pets we bring then they need to get a job someplace else, maybe retail in a large package store. Bottom line is that yes, the results of the treatments for the pets have been 5 star, but I have a lot of anxiety when I bring them in and they have to stay any longer than the time I'm with them.

I went to paws for thought of n on throughout my dogs life, when the day came & she was old and…read moresuffering & my heart was breaking in pain i called them to see if they could offer relief to my baby girl. This was two years ago and it still hurts my heart the same today as it did then. My dog was in so much pain she couldn't move & i didnt wanna move her as she was a big dog and it would have caused her even more pain. So i called them to see if they could come to my house so she could go to the rainbow bridge peacefully. See my dog had 2 vets in her life her first vet office was closed down years before and then i started bringing her here for her shots n stuff. Well they wouldnt come nope they have no compassion at all for a dying animal or the pain it causes a family. I was in tears that day i called them and they showed no remorse. I dont know why its taken me so long to do a review but as i sit here today looking to find a vet to bring my cat to my first thought was ill travel miles if i have to instead of driving the ten minutes to them where they have no care for a animals well being or suffering!! This is review is for my baby girl who finally got relief & went peacefully to the rainbow bridge on February 10th of 2016 ! R.I.P my beautiful angel girl

I first went to their clinic two months ago when it became a hardship to take my dog to his last…read morevet due to transportation issues. I don't drive. My dog is a guide dog and I'm blind. He received an exam and all of his booster shots and when I asked for a prescription for his flea and tick and heart worm meds, the vet was resistant to allowing me to fill it at the pharmacy I had been doing business with before. She insisted I try a different med stating it would do the same thing, and be much cheaper at her pharmacy. I agree to try it and she gave me a free sample that he would try in December (this month). He hated it and this chewable medication was as hard as concrete. I called the office to request prescriptions for the meds he'd had been on, and was met with resistance because I was going to have them filled at Chewy's pharmacy. the difference between the vets pharmacy and Chewy was $125.00. when I spoke with Chewy, they told me that Essex Vet refuses to work with them as far as confirming prescriptions is concerned, and I would have to send in the prescriptions myself. Essex vet refused to send me the prescriptions stating that it was against corporate policy to do so, and if I wanted them I would have to pick them up in person. Did I mention that I'm blind? Sometimes it can take a week or longer to get rides. I did finally got them and sent it in by mail to Chewy. I meanwhile called Essex Vets corporate office, and the person who called me back assured me that there is no policy against sending prescriptions to customers. By the way they are owned by Blue River. The corporate person I spoke to asked if I minded if she spoke with the vet about my complaint and I said that would be fine, and maybe it would improve the level of service provided. I never heard back from either one of them. I got the prescriptions from Chewy without any problem, at a much better price, and in time to continue his meds without interruption. The only hitch was that Essex Vet only wrote it for six months, not the usual year that vets normally do. so I will have to pay for another vet visit from someone else in six months to get his meds prescribed again. I'm 76 years old, had dogs most of my life, and have never run into this kind of treatment from any of my dog's vets. I've since spoken to other vets who have assured me that they do business in a very different way and would be happy to have my dog as a patient. To describe what this vet did as petty and unprofessional is an understatement.

I definitely recommend Essex Vet for any animal medical care you might need, especially exotic pet…read morecare. I've been going here for my rats for a few months now, and they've always been kind and considerate no matter what's going on. They're also extremely knowledgeable about the care of specific animals under the small pets category, not just "pocket pets" as a general category. It's clear that they see many exotics regularly and don't treat all small pets like the same animal. They even offered nebulizing for my pet rat that had a URI, and seemed very familiar with treating this common issue in rats. Though no vet care is cheap, I always feel like I'm getting my money's worth here; I've seen multiple exotic vets at Essex (at least 4?) and they're all top notch, I feel comfortable with all of them. Essex Vet has also been able to get me in on short notice before, which while not expected, is always a nice bonus. They've also got a text line that can be used to check in post-op, ask questions, or schedule appointments which is incredibly helpful. I've had to get two of my pets put to sleep, and I'm glad that I was able to do it here. Everyone was extremely kind and considerate. The vet who had seen one of my boys previously (for the issue I put him to sleep for) even came in to validate my decision to let him go, which was really comforting and a huge relief to me. The staff at Essex Vet are very qualified and I'm happy to trust them with my pets' care. In addition to their knowledge, they're able to provide flexible appointment scheduling and a warm environment. I'd definitely recommend anyone, especially those with exotic pets, to go here for their pets' care.

For almost 30 years Selena has been my beloveds' vet. She is so smart, kind, patient and living,…read moreand a damn fine surgeon. All MDs could learn from her. Her staff has, over all these years, been organized, effective, and very kind. The best vet practice ever.

Dr.Hunter is amazing and couldn't ask for another better vet. All her clients are lucky to have her.read more