Professional, but friendly…read more I feel my eyes are well cared for. There is no obvious way of accessing your records online.

Do NOT go here if you are on TRICARE It cost me 250.00 out of pocket for charges according to my…read moreinsurance were without authorization( I assumed they got authorization.. my bad) If you are military they are not authorized according to my February 2021 bill for a 2018 charge that I am now getting interest charges on. I am so sad I went here. Going to be paying for a long time. Services were great! I am sad and not sure how things went so wrong In the end you don't want surprise charges, just make sure your Tricare insurance covers this yourself before you agree too procedures. Even one of their pretty pictures of your eye, cost me a lot.

Let me star by saying that I have been a patient here for over 8 years. I have sat on writing this…read morefor well over a month. This review is in no way a reflection of Dr. Muse. Recently they have a new management company which I feel has declined the already lacking customer service. Two situations occurred and I am truly devastated that I will no longer be using their services. I purchased new lenses for glasses I previously purchased there. never had there been a warranty that you had to purchase. AT NO TIME did anyone offer a warranty or mention the change. It wasn't on paperwork it was never brought up I also looked online and couldn't find anything. The first time I've ever chipped a lens (which honestly makes me question if it was the same type of lens) and I paid $245 for new lenses and there were no options unless paying full price again. They were super rude when I called. I am sure I was not overly friendly either. I had been having some eye issues. So I called prior to the lens incident. That was October 2021, they told me they could get me in in March 2022. At that point, I told them to cancel my regular March appointment. Thankfully I was able to get in to see a different eye doctor, but when I called to get my information sent over they REFUSED to send it and said the new doctor would need to request it. Even after the new doc requested it they didn't send it. And when I called to check they got the request they said yeah well try to get to it and hung up. They never sent it over and said they couldn't find something the new doctor needed as a comparison. Truly at a loss. I would no longer recommend this business.

This is the best place I've gone to to get my eyes checked and to get glasses! Everyone is so nice…read moreand very helpful! I will be going to Anderson from here on out!

I have never seen this crook as a doctor. I can only imagine what his offices are run like. We…read morepurchased a range from this guy for $175 dollars. I specifically asked him if everything worked correctly. He said yes, his wife wanted a gas stove instead. He said the only thing the stove needed was a little bit of cleaning. We brought the stove home, and it didn't work. Turns out it needed a new control board, and the Dr. Frye new it. I emailed him and he never responded back! The little bit of cleaning - took 2 days to clean the baked in filth that was in the oven! Not to mention the control board cost an additional $300.00. So not only does this guy lie, he will take your money, and leave you having to pay more to correct what he ripped you off of! If his office needs a little cleaning - call the health department. This guy doesn't know clean from a sewer! And if he will lie and cheat me, he will lie and cheat you!!!

From the owner: Horner-Rausch Optical is a local optician center based in Tullahoma, Tennesse since 1982. When it…read morecomes to your eye care needs, we've got you covered. We do everything from eye examinations to eyeglasses, contacts, and other accessories. We also have a one-year warranty on all of our frames, with fair pricing to ensure you can find the frames that suit your style and your budget. We can have your glasses to you in as little as three days. Sometimes, we can even get them to you even faster than that. Trust us to take care of you with top-notch care and service. Call today to make an appointment.

I have never seen this crook as a doctor. I can only imagine what his offices are run like. We…read morepurchased a range from this guy for $175 dollars. I specifically asked him if everything worked correctly. He said yes, his wife wanted a gas stove instead. He said the only thing the stove needed was a little bit of cleaning. We brought the stove home, and it didn't work. Turns out it needed a new control board, and the Dr. Frye new it. I emailed him and he never responded back! The little bit of cleaning - took 2 days to clean the baked in filth that was in the oven! Not to mention the control board cost an additional $300.00. So not only does this guy lie, he will take your money, and leave you having to pay more to correct what he ripped you off of! If his office needs a little cleaning - call the health department. This guy doesn't know clean from a sewer! And if he will lie and cheat me, he will lie and cheat you!!!