I cannot tell you how much Summit Urgent Care not only helped me, but seemed to truly care about my…read morehealth. They never made me seem like i was just another random walking in and it felt more like a general doctor office versus urgent care. I get the vibe most urgent care facilities want you in and out as quick as possible. This place made me feel like I was a human being. They listened to me, gave me a ton of feedback and truly tried to cover everything when trying to get me better. I had gotten really sick with that nasty whatever respiratory infection going around right before Christmas (oh I know, wonderful right?) fast forward to this past Wednesday Jan 14 when I went in. Mind you, I've already seen 2 other doctors and went to another urgent care prior to this. I'd already been on meds which didn't help. I hadn't been able to lay down to sleep in almost 2 weeks (I'd wake up coughing not able to breathe well). Long story short, I was super sick. I came in and was greeted by a wonderfully friendly staff. I'm sorry, I didn't get their names but they were wonderful. I was taken back (gosh I wanna say her name was Crystal? I'm sorry, I was still yucko and not remembering right) and immediately they got to work asking questions and truly listening. Some places make you feel rushed and cut you off. They listened to everything. I was given an xray, breathing treatment and a swab up my nose for testing. They also tried to offer a shot that would also help me, but I declined. They were super sweet about it though. Tried to persuade me but in a friendly way and when I still said no, they didn't make me feel bad about it. No judgment whatsoever. After my treatments I got some new meds and a plan. A special shout to Dr Michael Gales because he was one of the nicest doctors I've met in a while. I wish he were my regular doctor! You know how doctors offices say they'll call you back, they ACTUALLY CALLED ME BACK! Dr Gales called me with my xray results and even asked how I was doing after my treatments I had. Today, he called me again with my results for my nose swab. I genuinely felt like he cared I was getting better. Although I'm not all the way better, I was finally able to lay down to sleep. I'm telling you, it's the small things in life we take for granted. To literally everyone working at Summit Urgent Care, thank you so much. So very much for caring about me and trying to get me better. I wish I could write thank yous to every last one of you. I hope I don't need to see you guys frequently, but if I do at least I know I'll be getting the utmost support from a wonderful team. Would beyond recommend them to anyone out here. My only ding on them is I wish they weren't an urgent care and just a general doctor office. I'd go regularly! Thank you guys, thank you!

I took my grand daughter(12 yrs old ) there a couple of weeks ago, I didn't like the Dr. then…read morewasn't very professional asking me questions, I looked at the Dr and she she can answer your questions which was fine, so I need to get my knee looked at and saw the same dr don't like her then and didn't like her now very unprofessional I have something in my knee looks and feels like a gel bubble the dr looked from a distance didn't feel it and said you need to see a orthopedic dr, I can give you someone , I got up grab my purse and said nope I am good and walked out. I was so mad I called and spoke with the "office " manager and she wasn't any better it felt like she was just passing the buck! If you need to go to an urgent care skip this one ! The nurses in the front were great the nurse I saw who took my vital was great, it's the ones afterwards that were horrible! Negative 10

I've been here twice and both experiences were disappointing. The doctors seem inexperienced and…read morethe care just isn't there. My little brother with autism actually got worse after his visit, and the Doctor seemed frustrated with him...he's only 7years old. I tried giving them another chance and brought my wife in, but then they charged her for "Out of Network". Even after we called our insurance and confirmed we are covered with the expensive PPO we have. At this point it feels like a waste of time and money. We'll be sticking with High Desert clinic from now on. Even if it's farther, we come from Lake LA.

Very clean and professional place to get urgent care. The staff is friendly, never a long wait…read moretime. The doctor that saw me was very nice and listened well to my symptoms. I would recommend this place to anyone seeking urgent care or to see a doctor in between visit with Primary Physician.

I have been there for the past few years and the people who are there is very nice they do their…read morejob very professionally good job

I went to Heritage urgent care in Palmdale two weeks ago. I was so impressed with the girls upfront…read morethe people that worked in the back, and Brian Sessinger PA! The urgent care is set up with being able to get things done so rapidly and get results. I was so impressed. I will never go to any other one, but that one and the PA was absolutely fabulous and point on. Thank you so much for such an excellent care. K Gordon

I visited this urgent care on Friday due to a severe rheumatoid arthritis flare-up and was in…read moresignificant pain. From the moment I was seen, PA Mavis was incredibly empathetic, attentive, and compassionate; qualities that make a huge difference when you're vulnerable and hurting. PA Mavis truly listened to my concerns, took my pain seriously, and explained the treatment plan clearly. She prescribed an injection with a combination of medications that provided meaningful relief and helped me feel human again. I never felt rushed or dismissed, which unfortunately isn't always the case in urgent care settings. I'm genuinely grateful for PA Mavis's clinical expertise and bedside manner. She exemplifies what patient-centered care should look like. I highly recommend this urgent care center and especially PA Mavis to anyone needing thoughtful, effective care. Thank you for helping my pain. Maria

Every time i go there.I have a great experience.The crew is incredible i highly recommend it.They…read moredo a great job on the DOT physicals.And everything else

Reg check ups ok... but save your self the money for COVID testing schedule it at the drive thru…read moreHammack center down the street for FREE! Yes you get your results within 24hrs and no insurance or social I's needed!! https://la.fulgentgenetics.com/appointment/screen/symptoms .. there's many community resources for everyone ! Oh and if you need to show them Your COVID test results make sure you print it first ...they won't print for you here .-- also if you have medical insurance the your prescription should be covered at a local pharmacy! los chequeos están bien la doctora atiende bien ... ¡pero ahórrese el dinero para las pruebas de COVID, prográmelas en el drive thru Hammack Center.. está a unas cuantas cuadras de la Clínica . ES COMPLETAMENTE GRATIS! Obtienes los resultados en 24 horas y no se necesita ningún seguro o social. https://la.fulgentgenetics.com/appointment/screen/symptoms ... ¡hay muchos recursos comunitarios para todos! ...y si necesitas mostrarle Los resultados de su prueba COVID asegúrese de imprimirlos primero ... ellos no imprimen nada oh aceptan ver los resultados con su teléfono...Además, si tiene seguro médico, su receta debe estar cubierta en una farmacia local!

Esto es una absoluta vergüenza de servicio. Son groseros, te cobran por cosas que no necesitas solo…read morepara sacarte dinero. Y además de eso, se molestan si haces preguntas o si rechazas algunos medicamentos que claramente no necesitas. Si estás en una necesidad urgente de atención médica, terminarás pagando más de $300+ por tu visita. Mi experiencia en esta ubicación fue una vergüenza. Me sorprendió muchísimo que una clínica/doctora tratara así a sus pacientes. Me mudé aquí aproximadamente tres semanas antes de enfermarme y necesitar atención médica urgente. Mi mamá me habló de esta clínica, dijo que me verían de inmediato pero que tendría que pagar. Me arriesgué porque realmente necesitaba atención médica. Entré y esperé 15 minutos para que me pasaran, y otros 30 minutos para que me viera la doctora. Me atendió la Dra. Yasmin Funes en esta ubicación. Al principio estuvo bien, me preguntó si prefería inglés o español, le dije que "cualquiera está bien" y comenzó a hablarme en español, pero fingía tener dificultad para explicarme su diagnóstico. Sacaba su celular para traducir en Google palabras como "blanco", como si no supiera cómo decirlo. Eso me desconcertó porque esta clínica es predominantemente hispana, diría que el 90% de los pacientes y trabajadores hablan español. Fue un intento muy triste de parecer más americana que hispana, pero entendí que es muy joven, a mediados de sus 20s, y que a veces la gente hace ese tipo de cosas. Le dije entonces que podía hablarme en inglés, para que me diera el diagnóstico con claridad. Hasta ahí todo bien, aunque un poco incomodo pero chistoso. Luego me dijo que creía que tenía faringitis estreptocócica (strep throat) y me recetó medicamentos. Yo no tenía esos síntomas y le pregunté si creía que era adecuado. Ahí fue cuando todo se vino abajo. Subió la voz con un tono condescendiente y comenzó a regañarme, como si le hubiera ofendido mi pregunta. Me dijo que iba a recetarme tres tipos de antibióticos más esteroides, o que podía hacerme una prueba y regresar en cinco días para obtener el medicamento correcto. En ese momento necesitaba urgentemente antibióticos, así que acepté solo para poder sentirme mejor. Al salir, me retó a regresar a decirle que ella estaba equivocada si no me sentía mejor en unos días. Se fue de una manera absolutamente grosera. Tuve que pagar por tres tipos de antibióticos, una inyección de esteroides que no necesitaba, y una prueba que aún hasta el día de hoy no me han llamado para darme los resultados. La conclusión es que te recetan todo lo que pueden según sus capacidades, solo para sacarte dinero. Como dije, un mes después todavía no he recibido los resultados de la prueba que costó $50 dólares. Perdón por lo extenso del mensaje, pero creo que la gente debe saber. Espero que esto les sea útil.

I would give zero stars!!!!! If you have a sick child, make sure you plan their sickness ahead of…read moretime. "Urgent" care is by appointment so you have to call and they do not see kids after 4/5 pm. Because they don't have a provider available. Sorry but last time I checked you cannot plan when something happens plus to turn away kids because the doctor they do have working doesn't see children. Shame!!! But guess you cannot be totally surprised being LA County.

I went through the office trying to get a check up and there were many obstacles such as getting a…read moreroom and a doctor but darel at the front desk of urgent care was very helpful, I told him that I'm getting frustrated and that I needed to get my sister at a certain time, he made calls left and right and did more that what an average healthcare worker would do.

Been going to garrison for years , as good as Doc Stillion …read more He fit me in and always has time to go over the big picture Dave Kerr

I'm new in the area and I chose Dr. Garrison to be my Primary Provider, I have to change it After…read more3rd time visit and HAVE VERY VERY BAD EXPERIENCE WITH THEM. Jen the Frontdesk and Older lady who have long brown hair with Glasses are MOST RUDEST frontdesk personnel I've Met. When I've done my 1st TB test appt. Nurse told me that I don't need to make an appointment to the Frontdesk and I can comeback on Thursday Anytime.. So I Came back Thursday and Jen the frontdesk doesn't accommodate me like pushing me away that she think I'm lying and ask n ask more question. And felt very embarrassed . I honestly felt Discriminated. Then when I See the nurse infront of me said YES SHE CAN DO WALK IN. Obviously those Employees have Lack of Communication aswell Hated their Job. These people need to learn what customer service is and be more professional. Have to dispute all the copay money we paid for this clinic. Very bad clinic I DONT RECOMMEND THIS. Stay away!! Employees are rude!! Very rude! Don't come here! Don't waste your money.

I have been to Sierra Urgent Care 3 times now. I has been the best experience ever. The first time,…read moreI had a gaping wound and I could not get in to see my new dr. There was very little wait. Other urgent cares you can wait for hours. They did such a great job on the wound itself and teaching me how to care for my arm, now and in the future. I have been having a problem with wounds on my arms for years now and my other doctors had no idea what to do about them.

I have been here a few times, only for urgent care but each time my experience has been really…read moregreat. The front desk staff, nurses and doctors have been kind, friendly and helpful. Each time I've been there I've been in and out in about 1.5 hours, and each time I also needed lab work so that takes longer. I can't even see my regular doc without sitting in just he waiting room for 2 hours. I don't remember the names of the doctors that attended me but because of the excellent treatment I've received there I'll continue to go back for my urgent care needs.

Spoke with a customer service rep by the name of DANIEL. He didn't want to provide his name due to…read morehis horrible customer service skills. He sounds like a kid and that may be why he doesn't know what those skills actually are. He played on the phone and refused to transfer me to a supervisor when I asked. He just disconnected the call. It's not hard to do your job and transfer people to the correct department the first time.