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    Palm House

    4.2 (18 reviews)

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    Pool

    Stayed at this small boutique hotel recently and had a mixed but mostly positive experience. The ambiance is beautiful and intimate, and the rooms are very cute and thoughtfully designed. However, there are a few details that could make a big difference -- there are no full-length mirrors in the rooms, and housekeeping takes quite a while for such a small space. I also noticed the fridge wasn't restocked during my stay. Service was hit or miss. The front desk staff came across as a bit pompous and not very welcoming, which set the tone on arrival. On the other hand, the room service staff were genuinely kind and helpful, and the pool staff were absolutely amazing -- friendly, attentive, and made that part of the stay really enjoyable. Overall, it's a charming place with great atmosphere, but for the price point I expected a bit more consistency in service and attention to detail. I'd rate it around a 3.9 to 4 out of 5.

    Lychee martini
    Anna K.

    Stayed shortly after the property opened and they weren't quite ready for prime time. There were issues with construction, fire alarms, hot water, no elevators. They did the best they could to accommodate me, which I appreciated very much, but no hot water is a dealbreaker. I'm sure this will all be resolved by the time others stay. This was offset by the very friendly and gracious staff, stunning decor, beautiful rooms and patios, and the impressive restaurant and bar. The rooms are comfortable but suggest splurging for the patio. The regular room felt cramped. The bathrooms are beautiful but the makeup mirror was useless. The bar and lobby area is gorgeous. Must go! Drinks are delicious. Not crazy about the dining concept but service was top notch and food was beautifully presented. Location can't be beat and another kudos to the staff, especially valet and bar. After construction ends, I'm sure this will be a 5 star resort.

    A Nobu restaurant - food was amazing, fish tasted so fresh!! Would go back again in a heartbeat. Our server was Rehka and she was so sweet and amazing!

    Lobby has 2 shell walls

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    Review Highlights - Palm House

    The Hotel is remarkably clean, featuring a magnificent lobby and bar, an outdoor pool with cabanas, and a Nobu restaurant for dining.

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    The Colony Hotel

    The Colony Hotel

    (137 reviews)

    $$$$

    truly an exceptional pink paradise! every inch of the colony is instagrammable…read more during our short stay we really enjoyed this charming hotel located in the heart of palm beach with plenty of amenities to enjoy. we got to enjoy borrowing the beach cruisers riding up and down the palm beach shoreline to mar a lago and down to the breakers. even enjoyed the house car that took us back and forth from the plaza. they have a cute set up on the public beach with umbrellas and beach chairs and can take you to the beach from the hotel with their beach runner / buggy. hats off to the hard working bell and valet staff that took such amazing care of us. the concierge is managed by text by johnnie brown the monkey :) and he's always prompt to respond and help! on-site entertainment is offered with live guitarist in the evenings and i heard there are even bingo nights! plenty of locals visit for swifty's restaurant and seasonal offerings. truly a place that connects the palm beach community. from the laduree turn down chocolates, to the matouk linens and evian water bottles, every little detail of the colony is exceptional. albeit a historic property that shows its age but it's impeccably maintained and has the charm that parallels my sorority house which i absolutely loved.

    Pretty in Perfect Pink. They don't miss a mark here. I was delighted and indulged by everything I…read moreexperienced. My expectations were surpassed is all I can say.

    Marriott's Ocean Pointe

    Marriott's Ocean Pointe

    (199 reviews)

    $$$

    Checked in rather late around 1130pm. Had to ring door bell…read moreto enter resort to check in. We were greeted by Winston! Checked in quickly. Winston has such a great and welcoming demeanor!! Great personality! We asked if the Market Place was open, it wasn't but Tristan gave us four bottles of water! Thank you! Ocean view room! Love it! What's in this photo? Awesome getaway with my love before my work conference! Beautiful resort! Beach right outside the resort! What's in this photo? Need your key to access elevators, pools, parking and beach! Happy hour at the High Tides was so memorable because of the Bartender Extraordinaire Greg! Mr Personality makes you feel comfortable and makes some Awesome cocktails!! Market place and pool restaurants on site! Daily activities. Gorgeous sunrise views! Very relaxing! Thank you! Love being a Marriott Bonvoy member!

    Stayed here for 5 days 4 nights. We have a king bed with small kitchen (sink and plates etc.), no…read morecooking surfaces. We rely on the microwave. Our balcony overlooks the parking lot. We enjoyed our room, it was simple and comfortable. Although when the AC is off, I can hear someone talking next door. I feel safe in this resort, the elevators use keycards to access floors so random people cannot enter. Same goes for the pool area and beach gate. Theres a laundry room in the building and I love that it's free. Just ask them for laundry detergent. We grabbed a quick quesadilla every morning at the market place. It's very convenient as we stayed in the dolphin building right next to the main lobby. The smoothies are good, and we just ordered uber eats meals to the lobby for pickup instead of heading out to find food. The paper said we can get our room cleaned for a fee. A lady knocked on our door to ask if we needed a cleaning so I wasn't sure if we would be charged. When we first checked into our room, I had to have an electrician come in because our table lamps and outlets did not work. That was the only issue with our room. The guy came within the hour and fixed everything. Also our towel bar fell off the wall. It's been broken, they just left it like that for I don't know how long, that's why there was no towel on it when we first came in. We spent time in the pool in the day time and at night. One inconvenience is they do not have towels by the pools so you have to bring your own from the rooms. The pools are not very cold and the hot tub is not very hot, it's warm. On a Saturday afternoon there were loungers still available for use. We didn't feel like we had to fight for one. I saw there were beach chairs for rent, 2 days costs $110. We didn't spend much time on the beach but the beach is beautiful and there's a lot of seashells scattered. I like the resort but we will probably not be returning because the food options are not suitable for us in the palm beach area. There is not much Asian food. I do recommend this resort though. We had a lovely time doing nothing but relax in the pools and sleep.

    Residence Inn by Marriott West Palm Beach Downtown

    Residence Inn by Marriott West Palm Beach Downtown

    (47 reviews)

    $$

    This hotel is incredible. My fiancé and I ended up here after a disastrous Airbnb check-in. Our…read moreflight had just landed, and we were exhausted; we couldn't even stay in the Airbnb due to an intense chemical smell. We found the Residence Inn Downtown after a Google search. We wanted a nice, clean place to stay after a long day of travel. We booked our room online, planning to stay one night and then find something else for the rest of the week. As soon as we walked in, I was in love with this place. The front desk agents were friendly and helpful, and the lobby was spotless. When we got to our room, I was genuinely shocked at how clean it was. I'm very particular about hotels and like to double-check the cleanliness before settling in, but I could tell right away this place had been cleaned very well. It didn't take long for us to decide to stay here for the week. We enjoyed breakfast in the lobby every morning, and sat in the courtyard by the pool most evenings. The valets were amazing; we almost never had to wait for our car, and they remembered us by name. This was the first time I've had housekeeping come during a hotel stay. I usually just put up the Do Not Disturb sign, but I decided I wanted to really enjoy this vacation. Housekeeping did a remarkable job freshening up the room, and it felt like magic to come back to a clean room after being out all day! We will definitely stay here again next time we are in town. I recommend this place to anyone visiting West Palm Beach!

    The service at the Residence Inn West Palm Beach is excellent. The front desk staff is friendly,…read morequick, and attentive. The room was spacious and comfortable, perfect for my work travel. The highlights for me were the pool which was quiet and perfect temperature, and the complimentary warm breakfast everyday complete with cold brew which is such a nice change from traditional hotel coffee! Looking forward to return trips to this location.

    Palm House - hotels - Updated May 2026

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