I just started tanning at Palm Beach Tan in Meridian, Idaho at the N. Eagle Rd. location. It was the best experience I have been too many tanning salons, but this location was by far the best. McKenzie is the sweetest and most knowledgeable employee I have experienced I have the total membership and brought my friend with me and she felt the same way. We both are very impressed. Palm Beach Tan is my go to for for the best tan. Thank you, McKenzie for all your help. You are amazing. read more

Palm Beach Tan - Skin Care Near Me - Meridian, Idaho

These girls know what they're doing any questions you have the answer they explain to you the difference in quality and the lotions and the vibe they've got going on pretty chill. I am a 45 year old woman and I have at least seven of my girlfriends that come here with me. If you don't come here you're missing out any type of service that I requested they have the answers for me. read more

The wait is often ridiculous. I am paying for an upgraded membership and still have to wait 25+ minutes to tan for ten minutes. If their beds are full they should upgrade you automatically for that session. read more

Love coming to tan here!! The girls are always so sweet at the front counter and the products are my favorite!

What an absolute TREAT - every time I walk into PBT @ Meridian Crossroads! Seriously, the level of professionalism and commitment to an exceptional customer service experience every single time I walk in is UNMATCHED. The beautiful agents you have running your shop are nothing short of special... they keep me coming back! My day is made any time I get to share some laughs and a great welcome with LEECE, get my needs tending to so caring by LILIANA, and always informed on what's the latest and greatest at the shop with LAURA. It's always a pleasure getting greeted by my girl MAKENNA she always has my room spotless and ready to go! This crew is seriously the Charlie's Angels of the customer experience and I am truly grateful for the attentiveness. BTW my closest salon is a mile from me yet I will travel 5x that just to be a part of this crew in action - you have something truly special here and I hope I've conveyed it read more

The way that the staff treat clients in this location is disgusting. I've never experienced such entitled behavior from a business before. To the point of wanting to know the name of a staff member and her refusing to tell me because she knows that I will be making a complaint about her behavior. I would like to be contacted immediately regarding this. More than one infuriating experience here. read more

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Friendly staff, clean beds, and I can walk in and tan immediately every time. Laura is so knowledgeable about all this company has to offer. read more

Palm Beach Tan - Skin Care Near Me - Meridian, Idaho

Alicia was so helpful and kind, she helped me figure out my shade, moisturizer, primer, and spa selection. Thank you girl! Other blonde girl was growly and not friendly. Versa Spa Pro was clutch! EDIT: My tan was a little blotchy so i went back in. Alicia was there, comped my charge and offered a free mystic tan. Also helped me by giving me a tip to use epsom salt to scrub off the undesired marks. Really pleased with my service! read more

Horrible place. Broke out in a rash. I went to the dermatologist and the doctor asked if I had been in a tanning bed. He said he sees this type of bacterial infection a lot from unclean tanning beds. The prices are also outrageous for the minimal time they allow you to tan. I have tanned at several places over tge year prior to vacationing and never had such a bad experience or paid this much. read more

I've been going here roughly a month. These girls are pretty amazing! I have never encountered a dirty bed /room. Always answers my questions:) I highly recommend . read more

I love how happy the girls here are. It feels like they actually enjoy their jobs. I can typically get in and out of here in pretty quick time - which I love. I've also used a few of the other local PBTs and even used my membership in So. Cal. Really enjoy how clean everything is as well. I have suspended my account 2x over the last year and a half and have never had any issues. read more

Absolute worst customer service ever. I can't walk through the door without being solicited to purchase additional products/services but when I ask for info or clarification, there doesn't seem to be any consistency in the information offered and I am often offered shrugs as answers. So frustrating. read more

I like the beds here but the customer service does not match the price you pay. I would expect much friendlier staff for the price. It's like eating a fancy $100 dinner but you are seated at a McDonalds restaurant with McDonald's waitstaff if that makes sense. read more

Well, I came to the Palm Beach Tan on Eagle and Pine tonight. There was one girl working alone and was trying to take care of a customer who was getting a spray tan....I said I would wait as it wasn't a big deal for me....15 minutes later the employee came to the counter and I told her I wanted the gold upgrade for the advertised price of $5. She said she couldn't do it and the price would be $7. Yeah, it's only two bucks, but I had been waiting 20 minutes by this time and wasn't happy. I ultimately did the usual silver bed and left after 20 minutes. The employee was courteous, but really should have had the freedom to comp me the Gold tan...she offered to call her Manager but by that time there were 3 people behind me and I didn't want them to have to wait. Ugh....a waste of my time and wondering why the discount wasn't in your system?? read more

This evening I went in to tan. Upon checking in the woman notified me this month's bill didn't process through. My wife received a new card and she wasn't available to update the info. So I asked if I could tan tonight and return tomorrow with the updated payment info. I was told no. I asked the cost for a single session tan for eight minutes. She stated $25.00. Seriously? We have been going to PBT for the past four or five months with no issues. It's ridiculous that they can't accommodate faithful customers. I was even more disappointed with the lack of empathy by the two women working the front. It was apparent they weren't concerned with my obvious frustration. If staff can't be more empathetic and understanding there is no need to continue patronizing this business. Furthermore, dont tell me you cant help then go back to looking at your cellphone. We will not be renewing our membership stemming from poor service and overall lack of professionalism. read more

Spray tans have changed my life!! This location is hands down my favorite. Maddie, Miranda, and Claire always provide the best service and are so sweet. They are always so helpful and point me in the right direction on what tans/products to use. These girls deserve a raise! read more

I started my membership at the one on Eagle Rd. The girls there have been super friendly and knowledgeable about the products. Their hours are fantastic, very easy to work around your work schedule. They do get quite busy around 4-7 on week days. The weekends are hit or miss. I have been to the one in The Axiom Gym on Overland but it is much smaller and does not have a level 4 bed. I am told the one by BSU has the best level 3 beds by one of the girls at the Eagle rd. location. They don't require a contract and you can freeze or cancel your membership at anytime. A Definite plus! The price is a bit more than I am used to but over all I am pretty happy with this tanning salon. read more

I don't know why people are bitching I've been going here for almost 2 months and the salon is CLEAN, BEDS ARE ALWAYS WIPED DOWN, BATHROOM IS CLEAN, STAFF IS ALL AMAZING AND SWEET EVERYTIME TOU WALK IN, if you are not having a good day sit your ass at home and stop bitching. You come in with a bad attitude don't expect people to be nice to you. read more

I love going to this location! Maddie, Miranda, and Claire are the best. Always so sweet when I come in. Got a spray tan today and feel so much better. read more

Reading the reviews compelled me to add my own. The people that work here have always been kind, courteous, friendly, never snotty or rude. They are so helpful and have explained the mystic tanner to me a million times (I always forget what to do), yet every time they do it with a smile. Yes, they try to up-sell you on add-ons, you don't have to buy what they offer, they aren't pushy. Don't not go to this location because of the bad reviews, try them out and decide. Hopefully you will encounter the professionalism and friendliness that I have. :) read more

I'm amazed that the friendly staff knows so many of us by name! By the time I get up to the counter most of the time my account is up so I get in right away. The salon is always sparkling clean. The staff is very friendly and helpful and efficient. Bailey helped me the last time I was in. She is very knowledgeable about their products. Amazing experience every time I tan. Thanks to all the staff! read more

I have been using PBT at both locations in Meridian for about 2 years. I had posted about the obnoxious staff at the Axiom location, they have been replaced with much nicer people. After about 2 years, I will be ending my use of PBT. Here is why. I simply wish to go, spray and leave. I do not wish to be subjected to the endless sales pitches that the staff is forced to make. It is likely that the staff is commissioned based on the sales of the endless array of useless products. As such, they are forced to annoy me with their sales pitch. I do not need the hassle, I want to be left alone. I asked one of the staff why the pressure to sell. She said, that they must make a specific number of sales or they will be terminated. She said it is not "official" but others told her if she did not, she will be fired. Further, I have written to the "corporate" email address that is so often portrayed here, no one ever responds. I believe "Penelope" is a script that responds to reviews. I have attempted to contact the owner of the local store, I have found that is not possible. The owners hides behind the staff and "Penelope". I would suggest you find an alternative to PBT in Meridian ID. Lastly.... Let's see if "Penelope" responds. If it does, I will follow through and update here read more

I get the mystic tan couple of times a year for special occasions and it's very inconsistent. Sometimes it's really good and other times it looks horrible or it doesn't tan at all so I have to go back and re do it. Like right now.. Very frustrating!! The girls are usually very friendly and the prices are pretty good. I just wish they could be more consistent. read more

Emily B. was very professional, kind and quite helpful in answering all my questions; and this facility is picture perfect when it comes to cleanliness and orderliness. read more

The beds are great & give you excellent color, my problem is with the staff. I'm not sure if they are paid solely on commission from tanning lotion, but I am blown away with how pushy they are every. single. time. I go in. It's pretty rude. Every time I go in and simply ask to tan, they spend several minutes trying to sell me different lotions, for my face, my legs, different times of the year, etc. I order my lotion online, so I have told them, "I'm covered, thank you," and they have legitimately asked me to get it out of my purse to prove to them I have it, only to try and sell me a better one. One girl told me to cancel my online order so she could sell the same lotion to me. It's uncomfortable to go in there, and I wish I would have signed a contact somewhere else. read more

I called for prices and was told it's told complicated to discuss over the phone. I asked for a general idea told the same thing. Not thrilled. Came into the store to purchase a tan. I waited while she was assisting the customer before me. Once I reached the counter, I was told the girl was going to check in several others that got into line after me as it takes a while to enter my information since I'm a new customer. Um not cool! More customers had gathered in line while she was checking those customers in!!! Started getting rather frustrated! And $25 for someone only doing 8 minutes in a level 3 bed is insane! The girl wasn't very knowledgeable about the beds or prices but did offer me a courtesy tan which alleviated my aggravation some and the only reason for 2 stars. read more

Very dishonest company, do not sign up for a membership they make it nearly impossible to cancel and charge you through the roof over $80 for 3 tans that didn't work, they claim to have a satisfaction guarantee. When I tried to cancel they refused to do it over the phone or email or fax or scan or mail read more

Staff tries way too hard to wheel and deal. I've never been to this location without feeling hassled.

If you spray tan an the Eagle Rd or Axiom gym location you should be aware. For whatever reason, the spray system leaves about 1/3 of the solution in the container. If you pay extra for specific items, 1/3 of you money is being wasted. This has been brought to the attention of district management, 3 weeks ago. I was told the problem had been fixed at the Axiom location, it has not as of this date read more

I have the mystic package here and really love it. Great price for a month of unlimited mystic tans. My only complaint is that the floor doesn't always seem mopped and can sometimes be a little icky when you are in the mystic room barefoot and changing. Other than that it's great! read more

Best place in town to tan! So many options for any level of tan you want. Very friendly staff & clean business. I love this place!

They are polite and friendly. Pushy about buying their products like lotions, etc. when signing up. Tan beds and rooms are clean. No hidden cancellation fees when ending membership. Too busy to use this service currently. But will come back later. read more

I have been in the last few Saturdays in the the afternoon. It has been busy and really need to have two girls working so the wait isn't so long. I have seen several people walk in and walk out because the line is 5 deep. read more

We are Axiom members and don't like coming to this location. The girls are either not trained or snotty. We really like the Overland location inside Axiom. Olivia and Audi are well-trained and friendly. read more

Hey guys, both your salons: Terrace way and Eagle are awesome. Great personnel, and they always greet you with a smile and refer to you by first name. Always feels great to come. I managed a health club for 4 years in California and we greeted all of our members by first name. Even gave some of them nicknames, LOL. It made them feel like it was the best thing they did all day. I have two gym memberships 1 at Golds in meridian off Eagle, and of course Axiom. They need to consult with you guys on how to treat members when they come in. I'm sure they are great wonderful individuals, but no where do they even come close to you guys. Thanks and have a great Christmas and wonderful new year. read more

They are slow to help. a lot of times they seem to be standing around until you get there and then they will go and clean the bed. A couple times I was sent to beds that had not been wiped down and a towel was laying on the floor because it had not been cleaned yet. And then the kicker was when I canceled my membership which went through the end of the month they told me I could upgrade my plan for the next 45 days for $45 extra but my membership only went for 30 more days and I asked the girl how that works and she said it would still be good for the 45 days even though my membership ended in 30 days but the fact that she didn't seem like she totally believed herself made me ask a different girl the next time I went in and she verified the same thing because I would not have paid for a 45 day upgrade if I only had 30 days left. And when I went in to tan again after my membership was expired but before my 45 days was expired the girl with attitude told me I had already canceled my account and you cannot tan without an account I told her what the other two girls told me and she said she's sorry they told me that but it's not true and you cannot tan without an account then she proceeded to tell me that it didn't matter because I used it last month and I've already got my moneys worth out of it read more

Service is incredible everytime I go into Palm Beach Tan. They have the best equipment around and their salon is always extremely clean. The staff is helpful, and always really cheerful. I will never go anywhere else for tanning and I will always recommend this to all of my friends and family ! read more