Los Feliz Review I…read morewas pleasantly surprised as to how well I was received and cared for here. I had an unfortunate fall in my home with a serious foot injury and wasn't found until four days later. I am a very independent and disabled senior. The care I received was PHENOMENALLY what the doctor ordered! I received the best wound care along with a podiatrist, dentist, PCP, psychological care and essential assistance from the front office like I was family! Most important care of all that I received with such earnest, beneficial, top-notch, and absolutely professional came from both the occupational and physical therapy departments. I loved that I was being worked like a workhorse! I could see as well as feel the changes my body hasn't ever seen before. The more strength I gained, the less pain and stiffness bothered me! I also have to grant my thanks to the entire Certified Nurses' Assistants! They were not just professional but always ready, willing, and able! Thank you to all the nurses--both RNs and Charge Nurses! Thank you to everyone in laundry, the custodian staff, maintenance, and kitchen staff. My only gripe about maintenance is that they should be available 7:00 a.m. to 12:00 a.m., 7 days a week. The best gift of all having been cared for at Los Feliz is getting to know all staff members by NAME whether they work the front office or in various departments for morning, afternoon, or night shifts. I enjoy interacting with such a diverse and helpful staff! Thank you, Los Feliz, for your hospitality and care because it was the right kind of "prescription" that gave me a brand new start. So if you ever find yourself down on your luck with a severe injury or illness making 24 hour care a crucial necessity, look no further than Los Feliz!!!

1st day our relative was admitted to their faculty he was a bit combative since he has certain…read moremental health issues, they didnt bother to pit a red alert to staff so later that day je walked away from the faculty. Yea its been a headache, fortunately they found him nearby.. still we aren't to happy w this place .. that is a red flag!

I wouldn't hesitate to send my loved one here!!! My mom, unfortunately, had a severe stroke and…read morebefore being discharged from the hospital I went on my search for the BEST skilled nursing facility I could find. I found West Hollywood Healthcare & Wellness Centre and couldn't be happier. The level of care my mom received was extraordinary and top notch. There are so many people to thank but EVERYONE from the CNA's like Ariane to the nurses to Jamie and Kandy in Social Services to Dennis in Activities and everyone in between gave my mom an exceptional experience. It felt like family. I was literally there every other day and they all knew me by name and took good care of my mom. She was happy and improved while there. The therapists for physical, occupational and speech therapy were outstanding and they kept me updated on my mom's progress. I even would go with her to help in her therapy so she would see me there beside her. I was sad to have my mom leave but she is now in a good assisted living that is taking great care of her. I am so thankful to WH Healthcare & Wellness Centre for all that they have done. I am truly grateful for finding a wonderful, caring place for my mom. I give them 5 stars and would highly recommend them to anyone needing a great skilled nursing facility for their loved one!

Coming on here to write yet another review of my experience. This time, my uncle stayed for…read moreseveral months in the facility and I can honestly say, their professionalism was shown all those months. The staff is caring, kind, and efficient. My uncle had some special needs and was helped by so many there. The CNAs were skilled (Especially Jacob) careful and throughout. Nurses always explained things to both my uncle and my aunt. The facility itself is clean, and they really took time to clean patients so the smells don't permeate into the halls. Call lights were answered fairly promptly which is huge. I think it's because the staff truly likes what they do, they like working with each other, and the Administrator Monica shows her appreciation for them. So, yes, I recommend this facility for the area.

This facility is very attentive and very caring. My grandma is currently there and I'm very happy…read morewith how well she's being taken care of.

My mom has been a guest at Griffith Park Healthcare Facility since she suffered from a stroke last…read moreMarch. The staff have just been, for lack of a better description, nothing short of wonderful! One nurse in particular, Sabrina, made us very comfortable with leaving Mama there during our last couple of visits. She went above and beyond to make sure she was well taken care off.

My bonus mother has been there a few times and she is treated very well. The staff are very…read morewelcoming. Very clean and spacious atmosphere. I will recommend this place as a safe place to take your love one.

I was a little worried about putting my 97 year old father in any place, however I took chance…read moreafter a very quick personal tour and I'm happy I did. While the facilities are undeniably outdated with beds from what looks like the 70s or 80s and little TVs that aren't working (at least in my father's room), it's the staff and the care I'm impressed with. Most of the staff is wonderful. Most of them are dedicated to the comfort and care of the patients. The patients are kept clean, dry, and as comfortable as possible. I can see an effort made to entertain as well as to the little chores we all have to do like manicures and such all on a regular schedule. It is a nice center courtyard floor plan which gives residents a connection with the outside and each other. The floor plan is why I picked this facility as I knew my father would enjoy, looking out and even going out on occasion. It would be nice if the facilities got a little remodeling however, I'm glad they spend their money on the staff and having enough staff, instead of a nice new place with less staff in which patients are neglected or abused. We lucked out because my father got a perfect roomate whose mind is just fine. He keeps an eye on my father and calls the nurse anytime my father forgets and tries to get out of bed which he shouldn't do alone. I do wish the facility would use a pressure pad, either on the floor or bed, that would alert them if a patient was getting up. Overall, this place doesn't smell as bad as many of these facilities do, I believe thanks to the care and attention of the staff. I'm resting easy that my father is being well taken care of. Since insurance is covering this right now, and we haven't gotten a bill yet, I don't know what the value is, however, I am happy I picked these facilities. I would pick them again.

I have to admit, after reading some of the Yelp reviews, I was hesitant about bringing my dad to…read moreAlcott. A friend of mine had a good experience there with her mother, though, so we decided to give it a chance. I'm glad we did. My dad stayed at Alcott for about 4 months, and overall we had a very positive experience. The nurses, caregivers, PT, and OT staff were wonderful with him. They were patient, attentive, and genuinely caring toward my 90-year-old dad. Most importantly, he left much stronger and in much better physical condition than when he arrived. One thing that really stood out to me was how clean the facility was. There always seemed to be someone cleaning, and the staff truly tried their best to care for the residents. I know people complain about the food, but realistically it's hospital-style food, and they have to prepare meals that work for elderly residents with different health needs. We ended up bringing some of my dad's favorite foods whenever we visited, which helped. I also want to give a special thank you to Ms. Fern from Social Services. She was incredibly helpful in guiding me through the process of finding an assisted living facility for my dad, and she even followed up after his discharge to check on how he was doing. That meant a lot to our family. My dad was lucky and ended up having great roommates who looked out for each other, which was really sweet to see. Thank you to the entire Alcott team for taking care of my dad and helping our family through a difficult time.

Update: The nurses here have been extremely rude and dismissive toward both patients and their…read morevisiting family members. I witnessed one of the nurses interacting with a patient in a particularly disrespectful manner. The patient is bedbound and simply asked the nurse to throw away a used tissue. Instead of helping, the nurse appeared annoyed, gave the patient attitude, and refused to assist. What concerned me most is that this happened right in front of me, as a family member. It makes me wonder how patients are being treated when their loved ones aren't there to witness what's happening. Patients deserve to be treated with dignity, patience, and basic respect, especially when they are completely dependent on staff for their care. That same nurse also told me that I'm not allowed to give my family member an ice pack. If the patient were being checked on regularly and their needs were being addressed in a timely manner, I wouldn't feel the need to step in and help with basic comfort measures in the first place. Please check in and visit your loved ones regularly.

The worse experience ever! place is super old, as soon as you walk in the smell of urine is…read moreunbelievable! I saw residents walking around with their diapers all wet and the thing is you can smell they been wearing the same diaper all day! nurses are nasty! I sincerity won't take my dad back there! luckily my dad was there for a short time. Be aware of this place, please make sure if you really want to take any of your family members there. If you do, trust me, if you need to talk to any of the of the doctors there, they don't return your calls! they just ignore you! and when it comes to get in touch with the business office people, they just ignore you!

My review is unique in that it's from the perspective of an entertainer…read more I've worked at Country Villa East, now named 'East Terrace Rehab, periodically for more than 10 years. I've also worked at approx. 10-15 of their sister locations. The staff has always been friendly and accommodating: an overall pleasant place to work. The problem comes in when it's time to get paid. Out of the 200 facilities I've performed at, the Country Villa chain has always been slower than most places in paying their entertainers. It only seems to have worsened after the pandemic. Now you'll be lucky if you see a check within 2 months of your performance. This is typical for corporate takeover facilities, where 'non-essential' hires are financially squeezed to save money while increasing profits. Expect the trend to spread. This review is not just for me, but for all the other hires who can relate. In the end the residents pay the price. This facility is not a nursing home! Most of the residents are young, 60 and under. For long term residents, the lack of entertainment can't help their mental and emotional health. The focus seems to be mainly on physical rehab. For the entertainers....skip on this one, or look forward to chasing your money long after you've worked. Not in 2024!

North valley nursing center took amazing care of my father :) he was 56 and was in the icu for a…read moremonth and a half before getting transferred here for physical rehabilitation along side getting reoriented and adjusted to every day activities! They took such great care of him and he only had amazing things to say and so do we and my family! Amanda specifically took us under her wing and helped us out so much and walked us through everything we needed!

Strong rehab and nursing teams. The CNAs are very nice and responsive, they really care. Facility…read moreis clean. I found the food to be good, and they offer alternatives if you want something else. I would recommend this place.

I cannot say enough good things about Glendale Healthcare Center. I came out of a very bad…read moreexperience with Glendale Memorial Hospital, verging on patient dumping; and, because the insurance company did not want to continue paying for the hospital room, the diagnosis swiftly swerved to such that I was ready for a skilled care nursing facility - a "nursing home," as hospital staff mostly referred to it. With such a glaring and unprofessional lack of communication by Glendale Memorial Hospital staff, I had envisioned going into a situation where there were 10 beds to a room, 100+ rooms to a facility, and everyone maundering in their infirmities and lacking proper medical attention. Fast forward to my transfer to Glendale Healthcare Center, and it was a complete reversal. The staff, from LVNs, CNAs, social workers, nutritionists, chefs, occupational therapists, and resident services staff were beyond compassionate. They were attentive, personable, accommodating, and always empathetic to my condition. The motto here is to get the person well and re-integrated into community life. Physical therapy is 5 days a week, and you don't languish into immobility or atrophy in a bed. The food service is excellent, and always ready to accommodate you in any food you are allowed to eat, given your specific condition. The facility is 5-star rated, rooms are cleaned daily, and they are even willing to do your laundry for you. My only criticism is a weak link with certain of the CNAs regarding the maintenance of medicine supply and working with the resident doctors and pharmacy to always have required medications on site, most specifically on weekends, where a given medication is almost out, and it the re-ordering of it is not timely coordinated with a doctor who may not be on site on the weekend. Again, this is an issue with possibly 1 or 2 staff who administer medication, who should but do not proactively exercise due diligence to facilitate a consistent supply of medications for residents. I can't imagine a resident in need of pain medication, such as myself, being told they have to wait 2 days, next business day until a doctor is in the office to re-authorize. That is patently absurd, and a breach of the Hippocratic Oath. But it is an issue that, once resolved, will have the place running like the excellent machine it is. All and all, I would recommend Glendale Healthcare Center as highest on my list. Wonderful place for getting you back into health. Much love to them all*

I had the pleasure of staying at this facility for 100 days. I interacted with Emily And Evelyn,…read moretwo incredible master-class professionals. -Both of them always went above and beyond the call of duty. The facility is immaculate. The rehab team is spectacular.