Service: The service here is terrible! Everyone from Box Office, Greeters, Consetion, are…read moreabsolutely miserable and will proudly let you know it. Make sure to use the app since it treats you better than anyone does here. Theater: Make sure to leave before house lights come on! Floors are sticky, seats are dirty, trash overflowing, bathrooms are not clean, and forget any kind of customer service if you have an issue. Citywalk is slightly better.

We booked 2 tickets and placed an order for food to be delivered to our seat so we don't miss the…read moremovie. When we showed our tickets to be scanned in we asked the guy about our order and he said no worries they will bring it to your seat. We got to our seats at 9:40 pm and the movie starts at 9:45 pm. The time slot for the food to be delivered to us said 9:45-10:05 pm. The movie started around 9:50 - 9:55 pm so we didn't go check on our food. When it was around 10:20 we still didn't get our food so we called the front desk. They weren't pleasant and claimed we weren't in our seats when they came to drop off our order to us so they took it back. Then they said that they will see what they can do and if not we will have to come to the front to get our order. I said we're in the middle of our movie and can't that's why we placed it ahead of time to be delivered to our seat. We were in our seats for the 9:45-10-05 delivery slot. We still hadn't received our order so when there was an intermission we went to the front desk that had the same guy that scanned our tickets in to see what's going on. They said that food department had another manager in charge and pointed us to some elderly lady. When we went to talk to her she right away assumed there was no order like that and said all the orders for that day was done. Then we showed our email with the receipt and she went from having an attitude to being apologetic so fast. Then she said there's nothing they can do about it since the kitchen was closed and that we should've checked on our order before they closed and offered us a refund. This is the worst service I've ever had there. I watch movies there almost every month and never had this kind of experience before. No one wants to take responsibility for the problem and try to help solve it. They just kept pushing it onto another worker. The only reason we placed deliver to our seat option was to skip the long lines they always have. If this is how "deliver to seat" is then I'm never placing an order like that again. Horrible customer service.

Our flight home was delayed for 12 hrs! We decided to catch a movie at a theater taking us towards…read morethe Orlando airport. We easily looked up available movies and times, reserving our tickets. Check in was quick and the employee checking our tickets was very friendly. Theater was small but clean with reclining seats and massive sound. IMAX and 3D screens are available for some shows. Bathrooms were tidy. Parking is available at the Pointe garage and you can reach the theater at level 3.

I drive about 30 minutes to go to this regal movie theater. The STAFF all the young people that…read morework there are super friendly. The manager that runs this theater is always super awesome nice guy.There is another manager very tall he is also sweet and very nice actually all the male managers are very nice. I love the variety of movies every single day. Once in a while I order a hot dog with cheese sauce and a large frozen peach Icee or a large Lemonade Icee yum yum. You can also park in the garage but you must set up a account then going into the movie you can scan for parking and not have to pay its absolutely awesome. I highly recommend this movie theater if you are a local person or a tourist. You will love it here guaranteed. My rating for this movie theater I give them A++++ them A++++

We arrived early and attended the show. For the most part everything was to standard/satisfactory…read more The bartender recognized me from previous attending other movies- I guess dressing up for date night we stand out- thank you RICO!!! Kind words and professionalism. The only concern was something we believe is well, not profession or sanitary. We don't believe you should use your hands to open up the popcorn bag! We believe well- that's nasty. You can pop the bag to open the bag, or use the scoop to open but not your hands! Would you do this when you serve a soda- stick your finger or hand inside a cup to dry or clear debris? Look, we asked our cashier not to put their hand inside the popcorn bag and pop it like one of his employees did and we got a weird look- we asked in the most kind, super Disney kind voice- PLEASE DONT STICK YOUR HAND IN THE BAG. PLEASE POP IT OPEN JUST NOT USING YOUR HAND (that's caps here- not yelling). When the employee went to get the popcorn it looked- we believe- he told the manager this (we could be wrong) but even if he didn't , the manager looked to brush off what the employee said and OPENED UP USING HER HANDS THE INSIDE of the POPCORN BAG (yes here I'm escalating emotion). It's just not professional or sanitary. If napkins fall on the ground- throw them away! It's simple. Other than a manager setting bad example the movie was great, the theater was clean (old) but clean, cold ac nice- and nice loud show! (Forgot to add- you can't call and speak to anyone ever. The system is a what I call a Covid system. You know, you can no longer reach the business by phone or email... you have to go to corporate website and fill out a form. Companies like Best Buy, banks, etc if you were to misplace a personal item like a wallet- good luck reaching anyone.)

Purchasing my ticket to see "Michael" was quick and easy. Ordering my snacks was quick and easy…read more $18 for a medium popcorn and frosty is expensive, but it is the average price for movie theater snacks. Presenting the ticket, on the phone...quick and easy. Finding the theater, quick and easy. The cleanliness of the theater was terrible. The was something sticky on my cup holder and side of the seat. I prayed and hoped it was a food or beverage spill, smh. There was food and trash on the floor. Ultimately, I still watched the movie and had a good time. The woman checking the tickets was the best part, she was sweet and took my picture. Overall, I gave them a four. Maybe they were short and didn't have enough staff to clean up.

MacGuffins is your ONLY bar within AMC Dine-In at Disney Springs. They have a variety of cocktails…read morethat are fun and are sometimes themed with the featured movie for the month. They have seltzers that pair nicely with your popcorn or even wine for your hotdog. The service provided by the bartenders are always top notch. It is truly a full-service bar.

MacGuffins is located inside AMC Theatre at Disney Springs. You will need to be seeing a movie to…read morevisit the bar. This is a bar, but a great bar. It is really a great option when seeing a movie. We always stop here before a movie. The drinks are great, they have a pretty full bar selection and always has a friendly bartender. There are two entrances to AMC and both sides have a MacGuffins. There are no seats at the bar since most people grab a drink to take into the movie. They offer beer and wine and then have a pretty decent selection of liquor. They do offer a small menu with a few specialty drinks such as margaritas, bold cocktails, and sweet cocktails. They also always have a specialty cocktail to correspond with a current movie that is out. Recently we saw Ghostbusters which featured one of the stars in the movie, Dan Aykroyd's vodka. It was actually a really great drink, and we didn't even know he made a vodka. I definitely recommend checking it out. I looked through some of the other reviews and I think that people are misunderstanding MacGuffins with the movie theatre. MacGuffins is the bar located inside the theatre. AMC also offers dine in at some of the theatres, but this is just the bar. We really like the bar, it's nice to have something different when watching a movie and their drinks are good. The sizes are really a great value as well and the pour is always great. They also will take your AMC points for the drinks. If you are watching a movie, I would highly recommend grabbing a cocktail and heading into your movie. You won't be disappointed.

I've always enjoyed this movie theater, it's a bit of a distance to get here but definitely worth…read moreit. There's a nice bar in the lounge area as you enter the theater nice little touch when waiting for others or hangout before your movie starts. The staff has always been attentive and friendly. As you get to your seats a waiter will approach you if you are ready to order drinks or food If not once your ready to order they have an order button on each table attachment to the chairs. The chairs are also so comfy but this time we noticed how they do need to be recovered the fabric is wearing off. Overall we all enjoyed our movie and recommend checking this theater out esp the area has alot of walkable restaurants and stores to visit.

We come here ALL the time. Especially for the amazing $6 Tuesday movie tickets! Its a very…read morecomfortable movie theater experience. I think the most unappealing part of my experience- every time- is the front office staff. I dont know what it is, but I NEVER have a good experience with the staff up front in ticketing. They dont ever let me speak. They are always assuming. They rolls their eyes. Its happened with every encounter. And its always different staff giving the same energy (or lack thereof). When it comes to the food, it can be hit or miss. Which for the price, the expectations should always be a hit, and not a miss.. Sometimes food tastes awesome. Other times its overcooked and dry. The staff doesnt always communicate. Ill need something like a utensil, or napkins, or to go box, and I have to ask for it multiple times, which ultimately does disrupt the movie. I still keep coming back for those $6 movie tickets though lol

First time here as I'm a visitor from Hawai'i. At first, I was quite impressed with the atmosphere,…read morethe in-seat service concept and the relaxed seating. Now the bad part: the service. While, as a server myself, I realize that waits can be long. The wait for my meal took a ridiculous amount of time. Even the refill I had asked for took a little longer than expected. All-in-all, still an enjoyable experience.

My family and I frequent this theater. We've given them tons of business over the years but like…read moremany other reviews here have been saying, the quality of food and the service has been getting worse and worse over the years. Today's experience was the final straw, I can no longer recommend this location as a place to enjoy a movie. A $10 drink refund cost them three local families from returning to their theater. Food orders have been messed up frequently and we returned, staff offered to correct prior orders but then nothing when the bill arrives. There is a lack of training and a lack of proper management at this location. We had a simple issue with a food order this time again that needed to be addressed. When it wasn't corrected when we got the closing bill I approached the manager after the film for help. Even the manager didn't help make it right. Do yourself a favor and go elsewhere; save half the price of the movie ticket and go to a family owned theater called West Orange Cinema. Half the price of movie tickets at Cinepolis, half the price of the food and zero interruptions.

My partner recommended this place, I had seen a few TikTok's of it. It's so cute, cozy and overall…read morenice and a local business to support. I'd recommend adding it to your list of places to visit in St Cloud, I had a pretty nice experience

My grandson and I had a great time and enjoyed watching Toy Story 5 . Great prices , nice theater…read moreand clean bathrooms