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    Pair Electronics

    5.0 (1 review)

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    3 years ago

    Pair Electronics supplied and installed TVs, Sonos, Eero wifi, and security system for our townhome and they were awesome. Highly recommend.

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    Best Buy

    Best Buy

    (30 reviews)

    $$

    I have ABSOLUTELY NOTHING remotely good to say about this location and their employees…read more SPECIFICALLY THE GEEK SQUAD!!!! I came in around 3 weeks ago with water damage to my computer i bought not even a month ago from best buy. I bought apple care immediately after purchasing my computer as I would for any other device. Apparently my apple care did not cover water damage or literally any bs these people were saying we're wrong with my computer. I went on the Apple website to see if I could just send it in because I do not like this best buy store, even before this happened. Anyways, there wasn't an option for me to send it over myself so I had to make an appointment with the Geek Squad at Best Buy. I go for my appointment and they tell me the Geek Squad person to help me is not there and I need to come back later. Okay already off to a bad start. I came back later the next day and they said they needed to run a diagnostic. The guy goes to the back to make sure everything is good to run the diagnostic and this guy comes out and says "we don't have any chargers I am going to need you to bring you're charger back tomorrow." Are you fucking kidding me.. You are a Best Buy store and you can't get a fucking computer charger??? A family member of mine went to go drop off the computer and charger and the guy opened the computer and it was magically working again. Great okay so they say that I should just come back if it stops working again because it's a long process to send it to apple. I get home, the computer isn't working. Wow everyone act surprised! I go back and then the guy proceeds to tell me that it isn't water damage and it was a problem with the operating system of my computer?? Who tf knows. I proceed to tell him I have never had anything wrong with the computer, it is 100% a water damage problem. 5 minutes later he opens my computer again and proceeds to say "It looks like someone deleted you're hard drive and Apple doesn't cover that." First of all, NO ONE deleted anything. This guy was deadass just lying to my face at this point. So I finally get them to run the diagnostic and they said they have to send it to Apple. Yea we already knew that. Okay perfect so now I will just be waiting for my computer to come back from Apple and be fixed. So obviously that didn't happen, I waited 3 weeks with absolutely NOTHING fixed. They said they called the number on the file (THAT WE SPECIFICALLY TOLD THEM NOT TO CALL BY THE WAY!) and they didn't even call the number on the file, OR the number we told them to call. We never got anything that said my computer was ready because these employees are absolute idiots. I go and pick it up just for them to say it doesn't work and they needed an extra payment to cover the apple care fee that apparently I don't have. They then proceeded to say they couldn't do anything about it because they couldn't get in contact with us. ARE YOU DUMB?. We gave them. not one BUT TWO different numbers to contact and their dumb ass couldn't even contact one?? These employees have NO idea what they are doing whatsoever. Not to mention, I had to pay over $200 just for them to do absolutely nothing. Those people working there currently need to get fired Immediately. specifically the man with the red long hair. He clearly had no fucking clue what he was talking about. I mean seriously.. where the hell are they getting these terrible employees???? DO NOT GO TO THIS BEST BUY IF YOU NEED TECH SUPPORT. They will take your money, give absolutely no help, and waste hours of your time. Literally go anywhere else but here, it's absolutely ridiculous how embarrassing these service was here.

    don't know the guys name but whoever works at the Apple repair counter needs to be fired. Came in…read moreon 7/4/25 needing my phone screen fixed, guy barely spoke a word to me, went to the back with my phone for a whole 2 minutes told me with my Apple Care it was gonna be $250 for my cracked screen to be fixed and the Face ID unit need to be replaced and there was water damaged. A cracked screen replacement is $30. Told me I would have better luck going to Raleigh. then when I sat to call the Raleigh store I was also gonna purchase an adapter and he pushed it off the counter. Told him I was gonna try my luck with Raleigh and he just said okay and walked away. Went to Raleigh and they said none of that was true and I paid $30 for the replacement. He is trying to scam young women because he thinks we don't know any better. NEVER go there. just go to Raleigh.

    Pair Electronics - electronics - Updated May 2026

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