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    Pair Electronics

    5.0 (1 review)

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    4 years ago

    Pair Electronics supplied and installed TVs, Sonos, Eero wifi, and security system for our townhome and they were awesome. Highly recommend.

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    Best Buy

    Best Buy

    2.3
    (30 reviews)
    5.5 mi
    $$

    Came in today for electronics was completely satisfied! I received the best customer service by…read moreeveryone in here, but the best of the best came from Nader!!! He was very knowledgeable about the many questions I asked regarding the tablets, they functionalities in life expect to see. I really went in just to check out the tablets but because of the customer service, I purchased a Galaxy tablet that I'm very pleased with! Nader very kind, personable, and humble. My husband located to tablet cheaper elsewhere and Nader was able to match the price immediately and check out my purchase. Only con from this establishment was the floor person (maybe manager) Jeffrey. When we moved, he moved. Didn't appreciate Jeffrey following us around! Hubby and I have a very strong work ethic w several avenues of income... a Best Buy mishap is not welcomed. The store was smaller than the Best Buys we have locally in MD but was still inviting, clutter free and had a nice variety of items. Most impressingly (that's not a word)... They were hosting a computer functionality class at the front of the main entrance that had quite a few in attendance. I thought that was awesome. I would definitely return back to this Best Buy!

    I have ABSOLUTELY NOTHING remotely good to say about this location and their employees…read more SPECIFICALLY THE GEEK SQUAD!!!! I came in around 3 weeks ago with water damage to my computer i bought not even a month ago from best buy. I bought apple care immediately after purchasing my computer as I would for any other device. Apparently my apple care did not cover water damage or literally any bs these people were saying we're wrong with my computer. I went on the Apple website to see if I could just send it in because I do not like this best buy store, even before this happened. Anyways, there wasn't an option for me to send it over myself so I had to make an appointment with the Geek Squad at Best Buy. I go for my appointment and they tell me the Geek Squad person to help me is not there and I need to come back later. Okay already off to a bad start. I came back later the next day and they said they needed to run a diagnostic. The guy goes to the back to make sure everything is good to run the diagnostic and this guy comes out and says "we don't have any chargers I am going to need you to bring you're charger back tomorrow." Are you fucking kidding me.. You are a Best Buy store and you can't get a fucking computer charger??? A family member of mine went to go drop off the computer and charger and the guy opened the computer and it was magically working again. Great okay so they say that I should just come back if it stops working again because it's a long process to send it to apple. I get home, the computer isn't working. Wow everyone act surprised! I go back and then the guy proceeds to tell me that it isn't water damage and it was a problem with the operating system of my computer?? Who tf knows. I proceed to tell him I have never had anything wrong with the computer, it is 100% a water damage problem. 5 minutes later he opens my computer again and proceeds to say "It looks like someone deleted you're hard drive and Apple doesn't cover that." First of all, NO ONE deleted anything. This guy was deadass just lying to my face at this point. So I finally get them to run the diagnostic and they said they have to send it to Apple. Yea we already knew that. Okay perfect so now I will just be waiting for my computer to come back from Apple and be fixed. So obviously that didn't happen, I waited 3 weeks with absolutely NOTHING fixed. They said they called the number on the file (THAT WE SPECIFICALLY TOLD THEM NOT TO CALL BY THE WAY!) and they didn't even call the number on the file, OR the number we told them to call. We never got anything that said my computer was ready because these employees are absolute idiots. I go and pick it up just for them to say it doesn't work and they needed an extra payment to cover the apple care fee that apparently I don't have. They then proceeded to say they couldn't do anything about it because they couldn't get in contact with us. ARE YOU DUMB?. We gave them. not one BUT TWO different numbers to contact and their dumb ass couldn't even contact one?? These employees have NO idea what they are doing whatsoever. Not to mention, I had to pay over $200 just for them to do absolutely nothing. Those people working there currently need to get fired Immediately. specifically the man with the red long hair. He clearly had no fucking clue what he was talking about. I mean seriously.. where the hell are they getting these terrible employees???? DO NOT GO TO THIS BEST BUY IF YOU NEED TECH SUPPORT. They will take your money, give absolutely no help, and waste hours of your time. Literally go anywhere else but here, it's absolutely ridiculous how embarrassing these service was here.

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    IPhone XS and iphone 8
    IPhone XS and iphone 8
    Best Buy
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    Pair Electronics - electronics - Updated August 2026

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