I've seen Dr Henry for about a year now. He is absolutely one of the kindest doctors I've ever…read moreseen. His staff is also absolutely amazing. Yes, if you're undergoing pain management, you will have to have urine drug testing. It's the only way doctors can protect themselves from the DEA during these times when pain mgmt doctors are under fire for doing their job! First appt is to get established. That's a very short appt. He'll order imaging if needed. After that, he goes to work trying to help you. I've never waited more than maybe 15 or 20 minutes. Their office is a finely run machine. They have the BEST notification process, all computerized to let you know you have an appt or they've called in a prescription. If you need pain mgmt call Dr Henry! Everyone in his office is so kind. I've never had a bad experience. Just love this doc and his staff.

Waited over 2 hours for a consult for a specific procedure offered on equipment available at this…read moreoffice, not here for ANYTHING ELSE. I made that abundantly clear, yet they wouldn't see me without a urine drug test. That's fine, since I have no concerns there. So they send it out to an outside, out-of-state lab that charges almost$1000 dollars for the test??!!!!! Yep, people, seems a little shady to me too. I had already decided to pass on the procedure due to the fact that I felt very uncomfortable with the whole staff at the facility but this certainly tops the cake!! This is a definite NO THANK YOU!

This concerning Prime MD Pain Management Clinic. I have been a patient there for two years. My…read moreDr. Was Dr. Katta and I need to say that he has been an amazing doctor and I have absolutely no issues with him at all. He has always taken very good care. My issue is with the management. Within the last month or so (with no prior warning) they have closed their doors due to mismanagement. Staff was not getting paid, rental furniture was getting ready to be picked up by the rental company for no payment. We did originally receive a letter discussing to announce the closure and I received a voicemail last week saying my Oct 17 appointment was canceled and two months of meds would be called in. This has not happened yet. We all have had to scramble to find new coverage. My chief complaint is I was scheduled for surgery today and my acute pain issues have always been covered by my doc at Prime MD. Over the past three weeks I have left multiple messages asking for coverage and I have not received a return call. I had pretty extensive surgery today and I am now home with no breakthrough meds for the acute pain. Needless to say, I am miserable in pain and absolutely feel abandoned. This is inhumane. I just wanted to put this out there about the management of Prime MD. Congratulations on taking a very profitable practice and running it straight into the ground. Very impressive feat! I have been in the medical field for almost 30 years and I have never seen that accomplished is such a short time. Again, the doctors and staff are amazing and need to be recognized for putting up with horrific management for as long as they did. They care about patients and I wish them well.

From the owner: PrimeMD, a group medical practice located in Ohio, aims to deliver first-rate care to patients at…read moreits offices in North Columbus, Newark, Lancaster, Westerville, Kenton, Marion, Wilmington, Dublin, and New Albany. The highly skilled PrimeMD team takes an individualized, personal approach that separates them from other primary care providers. Each PrimeMD office is an independent practice that's able to make its own management decisions, and team members directly influence how their site operates. Key metrics like patient satisfaction, return rates, and referrals define each site's success, with physicians and other team members working toward delivering better patient care and a greater presence in the community. An experienced clinical director leads every PrimeMD group, with support from a highly-qualified team of physicians, nurse practitioners, registered nurses, and physician assistants, who coordinate all aspects of patient care. Together, they diagnose and treat patients with a comprehensive range of common health problems, from coughs, colds, sore throats, influenza, pneumonia, and headaches to urinary tract infections (UTIs), diarrhea, ear infections, STDs (sexually transmitted diseases), rashes and skin infections, gastrointestinal ailments, and pink eye...

He didn't have answers for a lot of my questions and seemed to only care about prescribing…read moresupplements $$$. He prescribed me over 10 different supplements costing me almost $400 (This did not include the visit price). I didn't realize until it was too late that 3 of these supplements had high amounts of vitamin B6 in them. High amounts of B6 is known to cause neuropathy. The recommended dosage for B6 is 1.3mg per day. Two of these supplements alone had 10mg each. He had me taking over 30mg of B6 a day. I have an issue with kidney clearance as well and he knew this. On day 2 of taking these supplements I developed neuropathy in my feet that still hasn't went away. Called to talk to him about this and he wouldn't talk to me unless I pay for a telephone appointment. The negligence of this doctor is scary. Never trust someone that throws a bunch of supplements at you and does ZERO blood work/testing beforehand. Now I lost over $1000 and have nerve pain. Learn from my mistake!

This guy is fantastic. If you have a long time or a first time injury, you should see him for a…read morefree injury consult. I have struggled with pain in both knees for years and haven't been able to do lunges or squats. With my free injury consult, I was confident that we could fix the issue and after only 2 visits, I was able to do squats and lunges without any pain! I love the expertise of Dr. David. The app is also super helpful - you can set reminders to do your exercises and there are videos and timers to help you on your journey.

I went to see Dr. Fothergill after he gave a foam rolling clinic at my gym. I had had months of…read moreongoing pain in my hamstring that no amount of stretching could fix. He is fantastic. Very personable and he walked me thru the physiology of what he thought was the root cause of the issue. After 4 weeks of treatments, I not only feel much better, but I have an arsenal of exercises and stretches to turn to if the problem should come back. Corporate office in Texas great too. Very efficient, great customer service.

I recently 10/14 had anterior hip replacement. I can't say…read moreenough good things about the care I received and success of the surgery. I was up and walking with no pain within days. As far as I am concerned, Dr. Berend is a miracle worker. 30 days past surgery and I am averaging walking 4 miles a day.

Had a total hip replacement on April 29, 2025. Dr Morris was an excellent surgeon and my recovery…read morewent well. Just a FYI, beware of OrthoAlliance. I just received a bill of $876.78 for collagen bandages that I was totally unaware the cost of. I would have said no. They arrived without my knowledge and thought it was included in my surgery. The leg pumps (which I paid $230) for only worked 9 out of the 14 days I was to wear them. I definitely recommend Dr Morris and other Drs at JIS, but this is something they need to address.

Dr mark Gittins (ortho Neuro) did a partial knee surgery a year and a month ago, and I already have…read moreto have it redone, because he did not get it correct and he over stuffed the joint, now I have to have a full knee replacement. Even though he said the joint was fine, but I could not walk correctly without pain, Do not go to this doctor. He does not care, he does quantity not quality.

As I sit here on another Sunday afternoon trying to keep my blood pressure down and psych myself up…read morefor the week ahead, because I know the pain I will be in. This situation which now is affecting my mental health started a month ago. During a January snowstorm I drove myself to the Diley Ridge emergency with leg and knee pain. During the visit I was given an ultrasound to look for a blood clot. I was given a shot of Lovanox and schedule an appointment with Mt. Carmel East for another ultrasound the next day. I drove to the hospital the next day during a level three emergency to be told I do not have a blood clot. I was still in pain but no one bothered to ask or consider another option. I was dismissed and went home. A week later I am at the Diley Ridge emergency hospital again with more intense knee pain, they even recognize that I was just there. This time I get an x-ray which shows I have some arthritis, I'm sent home with a script for ibuprofen, a leg stabilizer, and told to follow up with my PCP. All the while I'm icing and trying to figure out how to manage the pain and continue to work on my feet all day. My PCP sent a script for Meloxicam to help with inflammation and pain. I tried the medicine for a few days but even with food it made me vomit. My PCP sent a referral to OrthoNeuro and I waited for a call, which I never received. I finally called them on a Monday and was able to get an appointment that same Wednesday. I am very familiar with OrthoNeuro as I had three carpal tunnel release surgeries the previous year. For my knee pain I was scheduled with Mark Gittins. In my roughly ten minute consultation he told me to get rid of the stabilizing brace (I should be letting my knee do what it's supposed to do, use over the counter Voltaren for the arthritis and sent a referral for an MRI. Nothing was addressed about my actual knee pain. After about another week I am in so much pain I find myself at Mt. Carmel East emergency room, actually in hysterical tears because the pain continues with no relief. This time I'm given a shot in the rear for inflammation and sent a script for OxyCodone and ibuprofen. While in the ER I requested an MRI since one has not been scheduled for me yet. I was told no. I had to take off work the next day due to continued pain. I did receive a call finally to schedule an MRI. I was told my insurance requires a ten day period to get an MRI approved. At that time I was scheduled for an MRI March 3rd, 2026, which was still three weeks away. I sent a note explaining my situation and miraculously the next day I was called with an approval and scheduled an MRI the next day. Finally I thought I would get some relief. I had my MRI the next day at 7:30am immediately after the MRI I called and left a message with Dr. Gittins voicemail around 8am. In the meantime the results of my MRI are posted to MyChart. I did not receive a call, I left a message the next day, I did not receive a call. Friday came and went, no call. Which brings me to today, my pain continues as my anxiety rises because I have to work and I know what the pain feels like at the end of my shift and it makes me sick to my stomach. As I sit here and try not to be sarcastic about any of this I wonder when someone will decide to call me and help. Unfortunately I have no other option except to be seen at OrthoNeuro due to my insurance. I already have little faith in this institution due to my carpal tunnel release surgeries (I will not get into that situation as this letter has already taken up so much of my time). At this point I have no other option but to write this review because I am in need of some help and relief.

The care was exceptional, the physical therapy was excellent, nurses were outstanding. The food was…read morevery good and served to order and hot,on real plates with cutlery. The cleanliness of the facility is above reproach. Last but not least my surgeon was the best too. I will continue to recommend this hospital to anyone that needs a referral.

Took my mom there after she fell. Went to the new ER. She was seen very quickly and the nurses,…read moredoctor, radiologist... The whole staff was excellent - professional and caring.

Havener isn't the type of place you call to get glasses or an updated eye glass prescription... its…read morewhere you go when you have eye disease or an eye injury. I saw one of their neurologists today to help figure out why my eyes keep blurring out and having shadowed double vision. If you need a doctor like this be prepared to wait for the appointment. Fiften years ago there were only maybe a dozen to twenty eye neurologists in the USA. There are more now but not that many... so the fact that we have three on staff here is incredibly fortunate. The fact that the two I have had care for my vision are empathetic as well as thoroughly skilled is just beyond amazing luck. On the day of your appt charge your phone or bring something to occupy yourself. There can be a lot of waiting... this is normal! Why??? Their patients all have complex issues and the doctors will take as much time to thoroughly try to solve each one. One by one.... That can back up the flow. Just realize when its you in that room... they will give you 100% of their attention. They will come in fully prepared (meaning they have read your chart thoroughly prior to seeing you) and will ask you as many questions to get to the root of the problem and you will leave with an action plan and answers. Its productive. You are in good hands here.

Dr. Mendel took over care for my wet AMD from another doctor. I could not be happier. Dr. Mendel…read morelistens, explains in a way I can understand what is going on with my eyes and has a patient l, caring attitude. The rest of the office staff is the same. Above average care.

I have been coming to this practice for five years. My doctor is Alison Mackinlay. She is…read moreexcellent. She is a family doctor I like that she has a lifestyle medicine focus as well as a tradition medicine background as she gives one a broader approach to healing. The only thing I can say that is negative isnt even negative... its hard to get an appt sometimes as she is so good that everyone wants to see her --so she gets booked up fast. Lol.