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    6 years ago

    Called the listed number and got message "No longer in service"

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    Mastertech - more damage and epoxy

    Mastertech

    (34 reviews)

    $$

    10/10 they fixed my meta glasses i thought they had no saving but i mailed them in and they saved…read moreme thank you

    Negative 10 stars if I could. My meta raybans were 2 months out of warranty when the left arm came…read moreout of the frame. This damaged the ribbon cable that runs through the glasses and the left arm. This damage was obvious, caught by chat gpt and corroborated with master tech. They are not masters of anything but damaging your property. I sent them my glasses and was never contacted about any possible repairs, I was notified that the ribbon was damaged and they could not locate a replacement part. They also stated that they epoxied my glasses together so they could be worn. Problem is that I never authorized any repairs and now the cost and ability to have my glasses repaired has been changed. Roughly a month after sending my glasses the most suspicious package is at my door. I am getting a phone call about the box UPS dropped off because it is in such horrible condition. Guess who its from? The so called masters of tech. The box has a shipping label doing most of the work, my old tape hanging on for dear life and the box half open. Inside I find my glasses, my fathers day present from last year that as you can see in the pictures were in excellent shape save for the fact that the bonding agent on the left arm had failed. Inside are my glasses, further damaged and now irreparable. They saw the obvious issue was the ribbon cable, yet they cracked, pried on and covered my glasses in a sloppy unprofessional epoxy job from hell. Why were my arms opened up by a troglodyte, cracked, damaged and put together in the most unprofessional manner I could imagine. They look like they were given to Harambe to be disassembled. Let the piss poor quality of their craftsmanship do the talking.

    Pahrump Digital - itservices - Updated October 2026

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