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Page 42

5.0 (14 reviews)
Open 10:00 am - 7:00 pm

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We recently moved to the area and we were absolutely charmed by this bookstore! We will be back and soon.

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Review Highlights - Page 42

Plus they have 25¢ sales regularly on their sidewalk which are great opportunities to stock up on your reading lists!

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Video Only - Receipt

Video Only

(14 reviews)

$$

Refused return/exchange next day on broken tv. Samsung out of stock can't help. Got screwed…read more I bought a 77" Samsung OLED and q900 sound bar and sub. The TV was broken out of the box. They would not take it back because the box had to be undated also. I cut it up and recycled it. They told me I should have read my receipt more closely. They say it says no returns or exchanges without the box. This is true, it's in the fine print, save your boxes and ALL packaging. Be extremely careful unboxing. Or shop elsewhere. Samsung can't exchange, thy are out of stock. I got ripped off.

I bought a 98" big screen tv from the Spokan store for $2000.00. Took it home and found a crack in…read morethe tv. I called Video Only (Scott) and was told that they would not take the TV back. They told me to call TCL the manufacture and ask them to take the tv back they said no. This is what they wrote me back!!! I have called Wade with Video Only to find out what could be done. He told me that they will not let me return the TV nor will they exchange it. So I asked him what about the $2000.00 I put on the TV. His reply was sorry you will need to buy another TV. The Spokane store is very rude and tell me it is out of their Hands. No one at Video Only will help out at all. This store has the worst customer service ever. This is the letter from TCL. Sent it to Video Only and still no return or exchange. This email is to confirm that you had a phone conversation with a TCL Technical Support Representative with regards to your TCL 98QM7K Google TV that reportedly has a crack on the screen while the TV is still in the box. Unfortunately, cracked panels are not covered under the manufacturer's warranty. Therefore, we cannot provide you with any service for this television. You can click here to view our TV Warranty Information or visit our website below: https://www.tcl.com/us/en/warranty/tv-warranty In situations like this, we recommend contacting the retailer who sold you the TV for an exchange. Thankfully, retailers are great at providing an exchange for TVs sold as damaged. We also strongly advise that you attend to this matter promptly, as most retailers have a specific timeframe for returning damaged TVs after purchase. Best regards,

Page 42 - usedbooks - Updated May 2026

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