Moving up from a 1 to a 3. Cheryl Covington with Physician Billing Services which is the service…read moreused by Perimeter North managed to unravel the billing fiasco created by miscoding and I was reimbursed for my overpayment of approximately $400. It took almost 8 months, but it got resolved.

I give this place 5 stars because I've been going here forever and Dr. Taylor is a great doctor…read morewith great values. But over the past few visits I noticed the front desk person named Ana always has an attitude . Last time I was in the office I watched her be overly stern/rude to a fellow employee to the point I noticed the person was visibly nervous next to her. Today she called me before their office hours even open so I inform her to call around noon and she hangs up abruptly. Very miserable person in such a great practice! Shame!

I've enjoyed going here for years but recently have been disappointed by their billing practices…read more Like many patients I enjoy the ease of telemed which enables you to avoid losing time in transit or missing work. For the first time after a telemed appointment I was notified that I would be receiving a $40 late payment fee since I didn't pay for my appointment immediately after I saw the provider. I asked if I missed a notice since I'm very active in my account and tech savvy. They said no they don't have the ability to post the charge same day to your account so unless you call back the practice or answer whenever they randomly call you'll be charged a late fee. This is a poorly designed system that seems intent on charging patients late fees. They only are available during business hours. Obviously if I could make it in during business hours I would have paid in person as I have for the years I've gone. Many people don't answer random calls or give out financial information over the phone. In the year of 2025 they need an online payment mechanism easily available and not charge unsuspecting patients for a system they don't even have in place.

I had a good first visit with nurse practitioner Lee Ann Rydosz. I came back two months after my…read morephysical at another location with the same concern and she was able to reevaluate the situation and come up with another solution in a timely manner. Things you should know: I. PARKING The #1 reason for hypertension in Atlanta, right? Don't worry, everything about the parking garage, here at this location, is clearly labeled. When you pull up, you'll have to get a ticket. Unfortunately, parking here is only free the first 30 minutes (which you're never out of a doctor's office in 30 minutes ~ let's be real). So anticipate paying the fee when you leave. I was there 40 minutes and it costed me $4. Family Practice Center does NOT validate. Make sure you park in the area that says "Parking for build F" so you don't have to walk a distance before your appointment. Make sure to follow the signs to the proper building entryway. II. SERVICE Quick. I got called right on time. It took 10 minutes to take my vitals and for the assistant to write any additional notes. Before I knew it Lee Ann was addressing my needs. Something to note when making an appoint: make sure you call for the RIGHT location. There are several branches for Family Practice Center. I messed up and scheduled in Sandy Springs instead of Alpharetta. Oops. There's a 24 hour cancellation policy. III. QUALITY I noticed a staff member cleaning the waiting room. That's reassuring to see them care for the facility. IV. CAPACITY There were 5 people in the waiting room but still plenty of seating. Everyone was pretty spaced out.

Definitely wanted to leave this review ASAP considering all of the negative reviews for this place…read morebecause that was not AT ALL my experience! ***LOCATION*** There is plenty of parking around the area. I live so close that I actually walk here, that was one reason that I decided to give them a try despite the horrible reviews. In less than an hour, I can walk here, have my appointment and be home. So it is easy to fit in a visit during a lunch break, early in the am our right after work. The only thing was that I had a hard time finding the floor. I walked into the building from the street and only had access to that floor which was other offices. Then somehow ended up in the parking garage and finally found an elevator that would take me to the proper floor. I still don't know how I got up there. I am not very direction-oriented lol. SO it may be just me, but I felt actually accessing the floor of the building that these offices are in was hard, but besides that, there is plenty of parking. ***EXPERIENCE*** I came in and it said masks were mandatory. They had some sitting up front and I asked if I could take one since I didn't even think about brining one. They said yes it is up to me. So, I think they aren't really mandatory now, but everyone inside had one on. They greeted me and got my info. I filled out the forms online on my phone and it was quick and simple. They then called me back quickly and the nurse went over vitals and medical history. She was a young girl not much older than me, if not younger. I would say she wasn't the friendliest person I have ever met, but she was normal. She wasn't rude by any means, just nothing extra haha. The doctor then came in and she was also pretty young, probably in her 30s. She was friendly and sort of joked with me about a few things but in a serious and time-efficient way lol. Not really sure how to describe it, but she makes you feel comfortable enough to ask questions and doesn't judge you if you have any! She discussed things thoroughly with me and went over all options and really just overall explained everything well! She gave me a prescription, which I had filled at Publix across the street, but after I left Publix called me and said they didn't carry that brand anymore. The doctor's office immediately called me as well to verify if I wanted to use a different brand. I said yes and they sent over the new prescription right away. They definitely handled the situation very quickly! This visit was a couple of weeks ago, but I just got a call yesterday from the office checking in and also letting me know I could see all my history and info online or on the app. They sent me an email so I could download the app and create an account. I did that and it only took a few seconds. I could see all of my info in the app. I think it was cool I can track everything they did and even see my records like blood pressure, oxygen levels etc. I clicked on the bill section and have no current bills. The visit was covered by insurance. After reading the other reviews, I was scared, but for the moment I haven't received any outrageous bills or scams haha. Everyone seemed nice. I am assuming they must have changed management or something since the very bad reviews date back to 2017-2020. Fingers crossed that everything stays good, because I really liked the doctors and nurses and this place is so conveniently located for me! I will update if anything changes.

Overall not very helpful. Doctor does not follow up with messages left. Will be looking for a new…read morePCP.

Terrible. A lot of mistakes. Way worse treatment though paying the extra hundreds of month to…read moresupposedly get better care. I think you'd get better care at an urgent care client or the vet. They didn't at all seem to have their act together and were all about presenting themselves as kind and caring, but when things were not working out, when we caught them screwing up, they started getting ugly and showing their true colors. They should have refunded the FOR-NOTHING extra hundreds we paid for a different/better level of service. Amazing how they got ugly - showed their true colors - when we canned them. We will be staying the H away from this dis-organization.

Absolutely the best kept secret in the Atlanta area. I had high expectations from a friend of mine…read moreand they exceeded it with Wendy being the nurse and Dr. Sarma delivering the best doctor experience ever. He listened and he cared. I would absolutely recommend you guys to my friends and already have.

I have been Dr Bandukwala's patient for many years. He is a warm, personable man and an astute…read moredoctor. He listens and does not rush. I have trust in his intelligence and competence as a doctor. He is not taking new patients which is a shame because I would like my other family members to see him as well. He is a large practice called Laureate Medical Group. This group has had very good reputation -I am not sure of its reputation since it was bought by Northside Hospital a few years ago.

Amazing bedside manner! I've never had a better GP. Dr. Bandukwala has been my doctor for 11 years…read moreand I always feel cared for and listened too. He never rushes through the visit and is genuinely interested in his patients.

I called to get assistance setting an appointment as a new patient looking for a new PCP. However,…read morethe receptionist who answered was very short and rude. Did not provide me with any information other than their panel was full for new patients. Maybe I dodged a bullet. I called on 1/6 at 10:25 am

I found Dr. Hicks back in October of 2016 and scheduled an appointment for my father. My father…read moresuffered of high blood pressure, diabetes, cholesterol and osteoarthritis. Dr. Hicks treated my father and we went through a couple of prescription changes until he found what worked best for my father. Dr. Hicks did not stop until my father's blood work came back "normal", which was by January 2017. I feel that Dr. Hicks took the time and listened to us, especially since I was my father's translator. Dr. Hicks is very old school, he doesn't have a nurse who assess you and does the initial interview, rather he does it all himself. It's an office of a very small staff, they're a little outdated, but I'm there to see the doctor, not the office. 10 stars for Dr. Hicks!!

He is the best doctor in the area. I have been looking around and had been heart broken and…read moredisappointed by the many many health care providers around Dunwoody and Sandy Springs. Now, I think I have found the one! Dr. Hicks is very caring and attentive. He actually listened to me actively and paid attention. He gave clear instructions and didn't berate me for everything I failed to do in life. I will go back and bring my whole family in!

After two visits with Dr Hicks, I can day it has been a great experience over my previous PCPs at…read moreEmory. First, his staff is very professional and friendly. They get the job done and get out of your way. Second, Dr Hicks is friendly and super professional. He does not waste your time. I had an appointment at 9:45, I arrived at 9:30. He saw me within 5 minutes and I was out at 9:46. How many doctors actually see a patient on time, let alone before their appointment? That alone just made my visit wonderful! While this review might get him more patients, hopefully my wait time next visit will still be quick.

The best medical practitioner and practice you could ask for. Dr. Paulk takes his time with you and…read moreis lighthearted though professional and thorough but on the other hand does not go overboard ordering overkill tests. The practice is run efficiently, which does contribute to a "get 'em in, move 'em along" feeling, but this efficiency also benefits you when it is your turn in the exam room or being worked up for your physical. Physicals are in two parts: One date for blood draw, EKG, BP, weight and x-ray, another date for doctor's hands-on exam, consultation and question and answer.

Hip hip hooray! I have finally found a primary care doctor. It's not easy to find a good doctor…read morethese days, so I am thrilled to have found Dr. Fredd Miller through a fellow doctor's recommendation. Dr. Miller is an anomaly in this day and age. He was personable, easygoing, and knowledgeable. But what really stands out is that he actually takes the time to talk to you as though you are his only patient. I never felt rushed in any way. I was initially perplexed at the set up for an annual exam since it entails two visits that are billed as one copay. However, it wound up being a great idea. On the first visit they take all of your labs so Dr. Miller is able to go over all of the results when he examines you on the second visit. This was much better than simply having a doctor call you to briefly go over your lab results, which is how many of my previous doctors have operated in the past. The staff was very nice and easy to work with. The online portal works well for viewing lab results and contacting Dr. Miller. He checks these emails multiple times a day and is easy to reach. The office is clean, modern, and conveniently located off Glenridge near the corner of Hammond Drive. There is plenty of parking available and the office is easy to find. All in all, if you're looking for a good PCP, Dr. Fredd Miller is definitely the right prescription!

A+++, Going on almost 12+ years as his patient and have never had a doctor with this caring…read morepersonality and attention to every medical detail. I will never forget he was the ONLY doctor ( out of 3) that diagnosed my RA very soon. He is brilliant, very very knowledgeable about all recent medical news and as I mentioned above, super caring. I feel 100% confident I am with the best of the best, thank God for doctors like Dr. David Scurlock.

Dr Scurlock is amazing. Making appointment simple. Show up in office for appt and almost no…read morewaiting. Talked to Dr Scurlock about my complete well being- physical and mental. He listened and really wanted to know about me. The Piedmont group has a spectacular app that I have used to refill prescriptions, ask questions and pose follow up questions. He also gave some great thoughts on family members in terms of referrals for items that he was not able to handle. I moved here from St. Louis and that city has world class health care and I was worried about a lower quality down here. It has not been and this DR and the entire group is spectacular. If I could give more than five stars I would.

Dr. Richardson is my new physician. She was wonderful. She spend a lot of time going over my…read morehistory. She was warm, sensitive and a great listener. I would highly recommend her!