Was in line to get my medication. Gentleman said they were closing for lunch and refused to get my…read morepills for blood pressure. Are you serious. Poor service and I want the guy repremanded. How does your lunch come before someones medication. 130 pm on 4/3/26.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-11am, 11:30am-8pm, Sa 9am-1pm, 1:30pm-6pm, Su 10am-1pm, 1:30pm-6pm

I didn't know that being a customer and needing help could lead to such frustration, after visiting…read morethe store just looking for some quick snacks and something to drink, the associate who I asked where to find what I was looking for, her reaction was something other to be taken as friendly, like u was bothering her!! I didn't know this was a practice that Walgreens endorses with customer care, in today's society where there is plenty of competition you would think they would train their staff to be more customer focused.. shop someplace else, don't expect a lot of help here

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 8am-10pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm

Awesome service, fully satisfied, Cruz and Berny helped me with my prescription I had 3 days going…read moreback and forth with my doctor and they helped me with my prescriptions, they should receive a raise for all the hard work and dedication, they seem so dedicated to their job and they know what they are doing, definitely will be receiving all my equipment from there, great work girls!!

Have so many reasons why they couldn't fill a rx. When they stated the manufacturer is not making…read morethe product to they change vendors never called or return emails . Very very poor customer service.

Always empty shelves and I get it that everyone is having trouble getting stuff now but this has…read morebeen for years since it switched from Rite Aid. The pharmacy team is super nice but it's slow as hell

I wish I can give them a zero start. This location is always understaffed. Pharmacist is rude and…read morethey won't even make the least of the effort to help out with your prescription. Everyone has an attitude and unfriendly face. To top it off there are random days where the pharmacy will be closed for who knows what reason. It is a waste of time walking in here. Transferring back to CVS!

If I could less than one star, I would. This is the worst CVS I've ever been to. My doctor sent a…read moreprescription on Monday, 10/30/23 for a medication that I needed to start taking immediately. I called daily to check on it and was told it would be ready and that I would receive a notification via text. It is now Friday, 11/3/23. I called early in the morning and was told they don't have insurance on file for me which made zero sense because I had a script filled two weeks ago and nothing has changed. I asked if I could give her my insurance information over the phone and she told me she didn't have time to do that and I should just bring it with me when I pick it up. She said she was filling it for me right at that time. 2 hours later I received a text that it was ready. Let me not forget to mention this female pharmacy tech was talking poorly about a customer being late to one of her co workers while on the phone with me and stated that is why she ignored him. Four hours after receiving the text to pick up the script, I arrived to the drive thru and was told that my insurance was cancelled. What?! I went home and called my insurance. She assured me the insurance was active and asked if I was going to the North Andover CVS. I said yes. She chuckled and asked me to hold while she called them. When she got back on the line she said that they were billing it wrong and when she told them what to do, she could see the approved paid claim come through. Told me I was all set to go back and pick it up. The insurance rep also told me the co pay would be $5.95. When I arrived again to 109 Main Street, the male tech said they have one ready. Then he comes back to tell me it WASN'T ready. But wait, he just told me it was and I explained I received a text hours ago that it was ready. He told me to circle back around in 10 minutes. I waited 15 minutes and went back through the drive-thru. The same tech told me he was having issues with their system. Then he states the co-pay would be $36.95. I just confirmed with CareMark that my co-pay would be $5.95. Then the female voice I spoke to earlier in the morning chimes in to say that she told me to come in with my insurance (that they've had in their system since July). I repeated that I went home and called CareMark and received confirmation that I'm all set and the script was approved. At this point I had enough of their deliberate rudeness and snarky responses. Told them to forget it, I'm going to a competent location and never coming back to this location again. I could hear them laughing as I drove away. When I got home, I called CareMark back and explained the whole situation again. The rep called 109 Main Street and after talking with the tech, he learned that all of the issues were from her entering my insurance information incorrectly and also that she set up the script as a self pay and it wasn't billing through my insurance. Come on now! This lack of attention caused an enormous inconvenience for me and others. Listen, I get it, CVS is short staffed, but the kind of people they are employing at this N. Andover location are awful. Zero customer service. The whole time I felt this was a game of cat and mouse and that they were enjoying every minute of it. Wow. What happened to work ethic, attention to detail, empathy and being a genuine customer service representative?!

I like doing business in the town I live and work. They try their best. I find the head pharmacist…read moreDena to be very pleasant and professional. I'm sure their understaffed like everyone else. How about cutting some slack. They get the job done. Joseph L

I can't say enough kind words about the pharmacy staff. They are so friendly and helpful. I only go…read morein once or twice a month but I'm immediately greeted with a smile on a first name basis. That simple personal touch makes a big difference. They even provide free prescription delivery service to all of their customers. This is the only pharmacy I will use for myself and my family.

This is a pleasant surprise. The owners and employees are all wonderful and helpful. For those that…read moregrew up in the valley, here's where you can pickup a few things, play keno, pickup a slush on a warm day AND get Tripoli pizza as long as they did not sell out. Win win all around. They also have prescription delivery.

We have been happy customers of Letourneau's for years, and have purchased several handicap support…read moredevices (electric wheelchairs and lift, etc) from them. While such equipment can be a boon to the handicapped, a dependence on them makes their routine failure a real emergency. Thats when the real value of a committed, top-notch local vendor like Letourneau's becomes clear. One such incident (not the first) happened this morning, motivating this review: an electric lift failed on Saturday morning of a stormy weekend, and we sent a panicy email to Letourneau's. One of their heros (Luis) responded immediatly with a quick house call, and the device was back in service bybmid morning. Its hard to put a value on this level of support, but worth thinking about when you're choosing a vendor for something you'll depend on.

The owner of the pharmacy does not live up to the values he claims his business has. There's a…read moreloss of compassion and respect for understanding the health problems of others, especially the elderly. He speaks in a condescending manner when he explains how right he is and how wrong you are to believe otherwise.

I had the best experience on Monday September 23rd with all the pharmacy team on Jackson Street…read morePeter Eddie and the two female Clerks that took care of me in the pharmacy I appreciate all the extra extra effort you all went above and beyond to make sure I got what I needed I will forever sing your Praises you will always there for me when I have an issue about my medications thanks again S.Soukaras

WARNING: DO NOT GET YOUR PHOTOS DEVELOPED HERE!…read more They send your film out of house and make you wait over a week. And they fail to call you when it's complete. I received my photos and the printer fcuked them all up. I asked for a reprint and this emotionless woman (who apparently is head of the photo department) tried to blame my disposable for the mistake. It was super obvious the printer did not line up the photos correctly. This woman was snobby, unfriendly and unhelpful! It's unfortunate because the other employees are nice but they all let me down in the end. They called the outside company to find my roll of film for reprint but more than a week later - still no word. Eventually, I was given a refund but the photos are irreplaceable! I will never give this awful photo department my business again and neither should you. Get your pictures printed elsewhere!