This comment is pertinent to the HR Block office at 617 Harrisville Road, run by Tracy Bunner. It…read moresounds like some have had bad experiences with the North Ogden Office. Tracy misfiled our taxes in 2015 and 16 under the wrong Tax ID number. We had two returns, a trust and our personal returns to have prepared. I trusted her to know what to do, especially with the trust account. I trusted her "expertise". Boy, did I make a mistake! I didn't find out until this April, 2017, when I found out the Utah Tax Commission had no record of any trust returns filed in our name in either 2015 or 2016. I called the tax commission several times to ask why we had not received our refund for tax year 2016 and each time they could not find any evidence of any refund for 2016. To make a long story short, after some investigation, this April 2017 the tax commission notified us that the tax preparer misfiled our 2015 and 2016 returns under mine and my spouse's social security numbers instead of the trust account tax ID number as she should have. As a result, in 2016 we received a tax refund, for tax year 2015, we were not supposed to have because Tracy misfiled our returns under the wrong tax ID number. As a result, because of her mistake, we will have to reimburse the state for the erroneous 2015 state tax refund. Basically, Tracy told me it is my tough luck for cashing the erroneous refund check and that I'm on my own. She was rude, beligerant and uncooperative and refuses to reimburse me for her filing mistake. Neither she nor the central HR Block Headquarters in Kansas City, Missouri, will reimburse us the $2160.00 we owe the state because of Tracy's screw up. I have had to file a complaint with HR Block company headquarters and have another HR Block tax prep specialist reprocess our tax returns. Tracy's office has a Better Business Bureau complaint coming too. What a hassle! And who knows if we will get reimbursement for our tax preparation "specialist's" stupid mistake! Additional: May 30, 2017: I called the HR Block headquarters complaints department to follow up on my complaint about Tracy Bunner's tax filing mistake and the refund in error. The complaints says Tracy refuses to pay the money she owes me for the $2561.00 the state paid me in error because of her tax filing mistake. The HR Block headquarters refuses to reimburse me for the mistake their tax preparer made.

O K So this was my first time taking my taxes to anyone to be done and it was the worst time ever…read more Luckily my husband payed attention to everything she typed because she could have screwed us royal on our taxes. She kept putting in wrong numbers and dates not to mention she couldn't seem to figure out how to use the computer keys on the key board. The only good thing was she realized her mistake and after fixing it decided to be kind and not charge us 184 dollars for almost waisted time. I gave it one star for that reason. I think that had she not been new which you could totally tell she was maybe also had she been an actual tax professional and not just some one at least to me seemed like she just read a book took a test and printed off the certificate. I don't think I will go to H&R Block again the lesson has already been learned. It only takes me once.

These guys are definately hands down the BEST CPA firm I have used. I have been working with Rich…read morefor over 10 years and each year he comes through like a charm. With their vast knowledge and Professionalism they can help anyone. I HIGHLY recommend Diversified Tax if you want your taxes done right. And the most important thing for me, is they are there to help you if you get contacted by the IRS.

The best!! He comes to our home every year and gives so much insight into our farm business and…read moreother goals. If you are looking for a pro that has all the knowledge and also honesty, we would highly recommend.

Tracy Bunner is an enrolled agent and tax preparer who is very good at what she does. She has…read moreprepared our taxes for several years. We used a CPA before her and often had the IRS contact us for more information or do mail audits. Since we have used Tracy we have not had that problem. Also, we are partners in a business that uses a CPA to prepare the K-1's. Because of Tracy's expertise, she pointed out to the CPA's that the K-1's were done incorrectly resulting in our having to pay higher taxes. They reviewed what they were doing and issued corrected K-1's for several years back resulting in our getting refunds. All this done at reasonable cost! During the summer she has shorter hours, but at the drop of an email or a phone call she is available in a very timely manner. We couldn't be happier with her service, professionalism and expertise.

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in…read moreHarrisville, Utah, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Harrisville Rd office to connect with a tax professional.