The store in Ashland, Kentucky has lost a customer. I live an hour away from the store and called…read moreto confirm they had a product in stock. The person that answered the phone absolutely confirmed that they did have it. I made the trip immediately after calling only to find out that they did not have the product available. Horrible customer service. The person answering the phone should have checked especially after being a informed that I was traveling an hour to get there

Bought a couple of shirts online from Dick's online and on Friday 4/20 had to return them both…read more Had paid for them with my debit card which was immediately withdrawn from my account as I would expect. When I returned the items they credited the entire amount back to that debit card. It is now 3 days later and still no money back in my account. I called the store and spoke to the store manager Lindsay and she informed me that it was because MY bank hadn't credited it back to me (I had talked to a person at my bank BEFORE my call to Dick's who said that the refund was NOT pending in my account). I informed the Lindsay of this and she then said that it was Dick's policy for returns was 3-5 business days. I asked her "Now which is it. the bank's fault or Dick's policy the reason it isn't in my account? She then said that I did not need to yell at her (which I most certainly wasn't). I told her that I wasn't yelling at her, I was just telling her why I would not be buying from Dick's again. Lindsay then HUNG UP on me. This is NOT customer service. I did NOT yell, curse, threaten or anything of the sort. I then called and talked to her District manager and he didn't seem really concerned either. VERY POOR SERVICE

Must go for local college gear. Go Herd! Array of greens and…read morethankfully the green of my time spent at the University. Sport gear. Shoes. Stuff. Shop the local store for your Thundering Herd must haves for game day. Pick a sport, any sport and show your true colors.....GREEN

Glenn's Sporting Goods is a great partner of Marshall's various departments and sports, and I am…read morepleased to be able to support them with my business. This location is huge and has metered parking right out front. Inside, you'll find everything Marshall-related you could ever want. As a medical student here, it's great to be able to walk in and buy merchandise specific to our program as gifts for my family and friends. I feel their prices are fair considering the high quality of the items, and they are generous in working with special sales-related fundraisers like the Class of 2021's scholarship fundraiser. Given the size of the place, it can sometimes be a challenge to find what you're looking for, though the staff is always quick to offer their help in hunting down that specific item you need. Overall, Glenn's is awesome and I am glad that Marshall works so closely with them rather than some big national megacorp. Kudos to them both! Overall: 4.5 stars ---- Pros: - Amazing selection of Marshall gear in a huge building. - Stellar service, definitely helps a lot when you know exactly what you're looking for. - Convenient location near Pullman Square. Cons: - Free parking would be nice, though I understand that if it were free it would make coming here far more difficult.

This is the place to get your class, team or business attire…read more Barboursville High School Class of 1978 just had our 45th reunion and by chance went to Hometown for merchandise and price comparison. I will say here and now that I absolutely will not shop any other place. The people are friendly, they will work with you to get you what you want, and if they are steadfast against a white shirt and you prove you can sell them, they will line up behind you and make them. If you are fundraising... this is the place to go... they set up and online store and take care of selling the clothing online, collecting the money, offer shipping to out-of-town buyers.... and here is the best part.... Hometown divides the orders so the fundraising committee collects a check and can offer pick up to locals. No fuss, no sweat, no headaches! sdee some of the things we sold.

Great friendly staff. Has all the best Marshall gear for all ages from Nike to regular prints.read more

Amazing employees and great deals on all merchendise!! I definitely recommend coming here !!read more

Says 'open until 6pm' on the door -- I show up at 5:51pm on a Thursday and they're closed. Guess…read morethey dislike making money!

BELK is a wonderful place to shop! We love to go there…read more It's definitely so nice & clean also everyone is very helpful. They have the best selection of shoes & dress clothes also jeans, fine jewelry, purses, makeup ...There is a very nice restroom not far from the entrance of BELK that fits any wheelchairs filled with lots of packages . . . BELK has the best sales going on around the holidays - awesome value for your money

I love the quality of Belk's clothes! We also love to hit their clearance rack when the prices are…read moregreat! The only thing negative that I have to say is that when it's time to check out, it's hard to find someone at their register & you have to search for someone. It seems like when we are in a hurry, I avoid Belk because of this. Otherwise, it would be my choice!

Looking at reds hoodies and the medium had a Dunhams sticker that said lower price $90 then I look…read moreat the same hoodie in large and xl and they are $80 with original sticker on it. All the medium and smalls were $10 more with Dunhams lower price sticker so I asked the sales person and he said yeah they do that. I walked out and will no longer shop there since they want to raise prices beyond what they should be.

Went to the store to by ammunition which was in a locked container. Asked the employee for certain…read moresize. They wouldn't let us have it and walked it to the register. Finished shopping and paid. Got outside and opened it and it was the wrong size and returned back into the store where they refused to return it. They have a sign posted to please not open product in the store. And have a policy where you can't get your own ammunition. They place the price tag over the only place on the box that shows the size. So when they put the product on the shelf it the locked cabinet you can only go by what the tag on the shelf says. I understand not returning certain items but having them policies in place and then punishing the customer because of employee error. Which either was she didn't really know what size we asked for or it was put on the shelf in the wrong labeling and the employee couldn't tell because again your price tag covered the only place on the box to tell the ammunition size. And now I'm out almost $40. You need a new policy because someone dropped the ball while performing their job duties and I didn't receive my money back and managers were very rude including the store manager on the speaker phone with the manger on duty