Pacific Star Insurance Services

2.5 (6 reviews)

Home & Rental Insurance, Auto Insurance, Registration Services

Closed • 10:00 am - 4:00 pm

Updated 2 weeks ago

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Pacific Star Insurance Services - Search for Home Insurance? Call us today for a quote 855-771-7827. - Home & Rental Insurance Near Me - Marina, California

Pacific Star Insurance Services - CALL US TODAY FOR A FREE QUOTE 1-855-771-7827 - Home & Rental Insurance Near Me - Marina, California

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Camille G.

4 years ago

The ladies in here are so sweet and helpful! If car registration services are needed and you want to ditch the dmv lines or need your tags fast, go here! read more

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Jenny

7 months ago

Odd office, Not very friendly or proffesional. Seems like a day care. Baby crying in back room. Felt rushed when came to aquire about insurance. Cameras everywhere and was told appoinment only!! read more

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Raven T.

3 years ago

The lady that was there was rude. I entered her establishment and she acted like I wasn't there. She clearly saw me along with some other clients there. She didn't greet me or ask me if I needed anything. I am African American and was getting the vibes that she was RACIST. I asked her for a brochure or something I could take with me because I was interested in their services. The lady didn't even know what a brochure was! She said "a what"? I had to explain further...I said "a pamphlet, flier?" And she was like "I have a business card". And handed it to me. She didn't say anything else, no have a good day or how are you. Be weary of this place. I am a very educated, polite person so I did not deserve that treatment. I even apologized to her if I was interrupting what she was doing and said thank you. And got nothing! Ew. definitely never going here. read more

Pacific Star Insurance Services - Business card. - Home & Rental Insurance Near Me - Marina, California

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Anita N.

Hi Raven T., We apologize for not helping or greeting you properly as…

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Michael M.

1 year ago

They are supposedly a DMV partner. Went there during business hours one day a while back to get some DMV things done. Had called a week before to see if they were offering the service. They were. When we got there the place was closed. They may not be in business anymore. As it was, we were able to get what we wanted done online for a nominal fee. Saved some money. read more

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Anita N.

We are closed on those days, when the person who is working has been…

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Tim B.

243

3 years ago

The quote I got for home insurance was about 8-10x the cost of other brokers

Business owner information

Anita N.

Hello Mr. Tim, Sorry for the confusion and any quote rate error we…

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Allison H.

Elite 24

7 years ago

I've used them for insurance and DMV services. Quick; easy and efficient. Has beat all other prices!

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More info about Pacific Star Insurance Services

330 Reservation Rd
Ste E
Marina, CA 93933
Directions
(831) 884-5849
Call Now
Visit Website
http://www.pacificstarinsurance.net

Payment methods

Does Pacific Star Insurance Services take credit cards?

Yes, Pacific Star Insurance Services takes credit cards.

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Does Pacific Star Insurance Services have free WiFi?

Yes, Pacific Star Insurance Services has free WiFi.

From the Business

Specialties

We specialize in Commercial Insurance; General Liability, Contractors Ins, Cleaning Services, Janitorial, Workers Comp Ins, Restaurants, Hotels, Bond, Business insurance, Commercial Truck Ins, Tow Truck ins. We also do Insurance services for; Auto, Home, Renters, Motorcycle, RV and Motor Vehicle Registration & Title Services.

History

Established in 2002.

18 Years of Business Experience in Insurance Industry.

Meet the Business Owner: Anita N.

21 Years of Experience In Commercial and Personal Lines Insurance Industry.

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I had a poor experience with Benny Tiet. I was trying to…read morepurchase an insurance plan and I had a meeting with Benny at his office. The meeting took forever because Benny did not listen and insisted on continuing to talk, talk, talk. I could not get a word in. After a meeting that took over an hour (that should have taken five minutes) Benny said he would get back to me with quotes and options for policies. He never did. I called back twice to inquire about my quotes and each time I was told "sorry we'll get that over to you" and they never did. I eventually gave up. Benny was a big waste of time and energy. I went to Triple A and they took care of everything the same day.

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Great service! Johnny was very helpful in addressing our…read moreneeds. He gave us good ideas and knows his job well after so many years of being in the business.

Johnny was able to expeditiously assist me in securing home owners insurance. He is very…read moreknowledgeable, professional and focused on excellent customer service. The policy he secured for me was even at a lower rate than my most current homeowners policy. You can trust him to get the job done!

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I Love this place! I have been in contact with several agents for so many different things over the…read moreyears and each one of the people I have dealt with have been wonderful and amazingly helpful! Anytime I have a problem occur in dealing with our business, medical, home or auto insurance these guys get it handled and always follow through with me to make sure everything was handled accordingly. I could rave all day long about these guys because they have saved me so many headaches! I highly recommend this company!

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Fast, friendly, and unbeatable prices!! With this stupid COVID-19 all DMV's in my area are closed…read more Honestly even if they weren't I was worried about the number of people there. Then I found this little gem!! I was able to registration my car and get my new tags within minutes. Minutes not hours, I still can't believe it. If I didn't have my tags I still wouldn't believe it. With or without COVID- 19 I will only come here. Office was cute but before I can get to get comfy on this couch, I got called in to a cute little office. The women was really nice and it was so fast!!! I called and got a same day appointment! Finally something good comes out of this crap time. Will definitely recommend this place to all my friends and family. Will also be getting an insurance quote when the COVID crap is over!

One shop stop - they helped me with my registration on my car and also helped me review my current…read moreinsurance policy and got me a better policy (much higher coverage) at a cheaper rate then what I have been paying with my old insurance company for over 10 years.

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I've always felt Mike and Lauren provided me with excellent service over the many years I've had my…read morerental properties insured with State Farm. They are easy to work with, always willing to answer questions and dig a little deeper for creative solutions. I really like the annual holiday toy drive, and I know Mike is involved with kids in the community through various sports programs and sponsorships. That's what I want -- a company that truly cares about their community.

I guess Mike has made his money!!!!! Customer service is…read moregone. Very neglectful in contacting me about some changes on a product.

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Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

9 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Jasmine G.

4 years ago

I am super satisfied and happy with the professional customer service they provided me This morning I tried many offices around Contra Costa / Eastbay area and I just couldn't find the right place till I found Pacific star insurance the staff that help me today was Janet she was super polite and professional and my favorite part is that she speaks English and Spanish. I am super satisfied she found me a really good insurance for a really good price I'm so satisfied I wish I would have found this place sooner I definitely recommend you guys I give this place a 5 stars Thanks Janet for taking care of me and my family . read more

Jamie N.

4 years ago

I Jaime go to Pacific Star Insurance almost every month to make payment and have no problem making payments in the office. Janet welcome everyone in the office and help me with insurance and with DMV registration needs. I am glad other agent Veronica is gone, she was Rude and unprofessional person. I will recommend all to go to Pacific Star for their insurance and DMV needs. read more

Maria L.

3 years ago

I've just got my home insurance processed at Pacific Star. I live in Concord and this was the best rate I found. I also renewed my car registration renewal, fast and easy process, got both my plates and sticker. She was so helpful, and nice. read more

Javier B.

1 year ago

Great Service. definitely recommend this place. I got my insurance, and registration at the same time. I called before I go there and she helped me with both insurance and registration. Thank you! read more

Miguel F.

1 year ago

I like this place. I called and made an appointment to make sure someone is in the office to do my title transfer. She did great service to help me register my vehicle without going to DMV. read more

Vincent A.

4 years ago

The lady Janet is very nice I go in there every time I need to do my dmv registration and she is always so helpful and informative. Will definitely continue do to business with her read more

Janet P.

4 years ago

Great service, girls are friendly! I go there all the time to do my payments and registration quickly don't need to wait on line. They are the Best! JP read more

Enrique A.

2 years ago

Very helpful & Excellent Service for my business & workers comp insurance. I also processed my contractor's Liability coverage.

Raul A.

4 years ago

Awesome business. outstanding customer service. Friendly staff. Recommended. Really nice will take great care of you.

Pacific Star Insurance Services - homeinsurance - Updated October 2026

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9 Pacific Star Insurance Services reviews that are not currently recommended

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9 reviews that are not currently recommended

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