We contracted Kleen Kulture to clean carpets in five rooms and a 6'x6' sectional sofa. All of which…read morehad not been cleaned in several years so were in dire need. Jay was quick to respond and easy to work with to schedule service. His prices were competitive with other service providers in the area. I wish I'd thought to take before and after pictures to show. We were so pleased with the work, carpeting and sofa look like new! Thank you, Jay! You provide excellent service. We will definitely keep you in mind for future needs.

My experience with this individual was extremely disappointing due to his lack of professionalism…read moreand customer service. I contacted him on two separate occasions, and simply because I expressed that I was unable to meet with him twice, his attitude changed completely. Rather than handling the situation professionally, he responded with unnecessary hostility and disrespect. This was especially frustrating because I had previously given him another opportunity despite concerns from past interactions. On a prior visit to my apartment, his conduct had already raised red flags, but I chose to give him the benefit of the doubt and hired him again instead of taking my business elsewhere. Unfortunately, that trust was misplaced. A true professional understands that scheduling conflicts can happen and treats customers with courtesy and respect regardless of the circumstances. Based on my experience, he demonstrated a lack of professionalism, poor business ethics, and an unacceptable attitude. Perhaps he has enough customers that he feels he can treat people this way, but that is not how a reputable business should operate. I would not recommend his services based on my experience. Cesar. My experience with this service provider was extremely disappointing and, in my opinion, highly unprofessional. After I expressed concerns about scheduling and the way I was being treated, instead of handling the situation professionally, he became defensive, dismissive, and argumentative. Rather than trying to resolve the issue or offer another appointment, he told me to "look elsewhere," said it would be the last time he serviced my apartment, and then blocked me. That is not the level of customer service I expect from someone operating a business. I also disagree with several statements he made publicly. He claimed I didn't pay his full price, which was not my experience. Every time he serviced my apartment, I paid the amount he requested. He also implied that he had been servicing my apartment for years, when in reality he only serviced it two or three times, with each visit occurring roughly six months apart. Instead of addressing legitimate customer concerns, he chose to attack my credibility and respond with statements that I believe are inaccurate. In my opinion, that raises more concerns than the original issue itself. A professional business owner should be able to handle criticism respectfully, communicate effectively, and work toward a resolution--not argue with customers or block them when concerns are raised. I'm sharing my experience so others can make their own informed decision. Based on how this situation was handled, I cannot recommend this service provider.

I found Heaven's Best Carpet Cleaning on Yelp because of their great reviews, and they definitely…read morelived up to the hype--5 stars from me. I reached out in the morning and got a quick response. Dan provided an estimate right away after I sent pictures of my sectional sofa, and I also added a queen-size mattress cleaning. It was affordable for my budget. Since I had the day off, I asked about same-day service and they were able to come out within a couple of hours. Steven did an amazing job--my sectional, which was pretty filthy, came out clean and smelling fresh. The mattress turned out great as well. Fast, professional, and high-quality service. I would definitely use them again.

I hired Heaven's Best to clean my sectional, and overall I had a great experience. I've had my…read morecouch for six years, and between an elementary school-aged child and a dog, it had definitely seen better days. I honestly thought I was going to have to replace it. When I first called, the gentleman who answered the phone was incredibly helpful. He had me text him pictures of the couch and was very confident they could make a significant improvement. That gave me the confidence to book the appointment. The technician came out the next day. He was running a little behind, but I really appreciated that he texted me ahead of time to let me know. When he arrived, he was much more cautious about setting expectations than the person I spoke with on the phone, which admittedly made me a little nervous. Even so, he worked efficiently and did a thorough job. There are only two things I'd mention for anyone considering upholstery cleaning. First, on the seat cushions, some of the dirt seemed to settle toward the front edge as the extraction tool passed over the fabric, so there are still a few light stains in those areas. Second, my couch was extremely wet afterward. I was told it could take up to four days to dry. With several fans running, mine was fully dry in about two days, but it's something to plan for. Overall, my sectional looks about 85% better than it did before, and that's a huge win. It saved me from buying a new couch, which would have cost far more than the cleaning. I'm very happy with the results and would absolutely use Heaven's Best again in the future.

I had a bunch of questions and the owner was very nice answering each one. The technician arrived…read moreon time and was very respectful. He did a great job making my white rug looked clean again. The price and service were unbeatable. I highly recommend this company.

Great service, as always! This is my third time hiring them and they never disappoint. Eduardo and…read moreGerardo have been the crew coming out for the past three years, which I really appreciate--it's nice knowing exactly who to expect, and they're always professional, friendly, and on time. Their attention to detail really stands out. Every time they clean our carpets and couches, I'm reminded that I should probably have them come more often because everything looks so fresh. They've also cleaned my mom's house, including her tile and grout, and did an amazing job there too. On top of that, whenever I reach out to book an appointment, they're very accommodating and quick to respond--usually able to fit me in the same week, which is a huge plus. Highly recommend!

Outstanding company!!! I've never seen a company take so much care... from the shoe booties to the…read moredrop cloth and floor board guards. Thank you! So quick too! Eloy is my go to guy every 6 months now for carpet cleaning. Can't wait to have him do upholstery and flooring too. Top notch

This is my second time using Max's Carpet Care. This time I had a shaggy area rug and reclining…read morecouch cleaned. Eloy was very professional and prompt. There was some confusion regarding pricing on my part, but Eloy was understanding and accommodated my needs. I recommend Max's Carpet Care to anyone.

Rey did a nice job on my big spot job on my landing at my entry!…read more The rest of my condo looks good, but I wish that the perimeter would be a little cleaner! Rey was very nice and worked hard.

Solid response, great work, and made my couch look brand new. Communication was on point,…read morescheduling was easy, and the work was phenomenal.

Professional, Efficient, Fair Priced, Delivered! Just a few words to describe the service.read more

Alex did a great job cleaning my couch and kitchen chairs. I will definitely call him for any…read morefuture cleanings.

Benjamin came to my home to wash my living room carpet. We have a three year-old and he did an…read moreamazing job at removing soda stains,& food stains. I would recommend him to my family members and friends hoping to do business in the near future.

I had the pleasure of meeting Benjamin today, as he came out and cleaned my carpet, and sofa…read more Benjamin is very punctual, and thorough!! Would highly recommend.

I set up an appointment with Juan two weeks ago and called him yesterday to confirm (which he did)…read moreand today he did NOT show up. He read my message but did not respond. He is very unprofessional and should have communicated if something came up. I will never do business with him.

This company is awesome. Juan was on time , clean and professional. The prices are very fair and…read morethe quality of work was outstanding. My home and business looks great ! I will definitely be using this services again.