Large variety. Staff are helpful. Almost too much to look through! Varied prices. I love going…read morethere when I'm looking for unusual items that you can't always find anywhere else.

Lots of items to choose from, lots of sale prices, a club that gives 20% off each purchase,…read morefriendly staff but... I found a throw pillow with no tags on it. When I brought it up to the register, the very nice employee asked someone else to look it up. But they couldn't find it in person nor online. So, someone else went to look for it. They could not find it either. So the second person started looking in the computer system. The store manager came over and went to see if they could find it or find out what set it might have been in. All of this took 30 minutes. One of the staff finally said to sell us the pillow using a generic code and at the clearance price that other pillows were selling for. Everyone was very nice and very apologetic but someone needed to have agreed to sell it with a generic number earlier. I have worked retail for many years so I do understand that time moves faster for the employees, and I understand the need to find the item; however, to leave a customer waiting at a register for 30 minutes is unacceptable.

We worked with Jason in plumbing selections and were so thankful for his expertise and kindness. He…read morewas very helpful and fun to work with. Kerrilynn was a delight and so knowledgeable about appliances. The store is very nice with many displays to view and products to touch, try out and explore.

Ferguson Home, Oakdale MN: Kitchen Appliances ~We ordered…read moreour appliances (4) for our new kitchen remodel in February 2026 ~Paid IN FULL for everything, as REQUIRED by Ferguson. Fast forward to now... ~We're told that they need a 3 week lead-time to install ~May 1, we requested the appliances be installed week of May 18th. ~Their response was: they scheduled us for June 4, 2026 install ~When we asked why the lead-time changed (5 weeks) they had excuses and told us we were confused ~Then they changed the install date to June 1, 2026 ~The appliances were fully paid for in February so Ferguson has NO INCENTIVE to work with us and it shows. They have our money and they have our appliances. Our hands are tied. It cannot be stated strongly enough, how much we regret purchasing from Ferguson Home, Oakdale MN.

So we walked in to just look at samples as we are from Massachusetts. A lovely woman named…read moreMackenzie offered to help us and we mentioned that we were not from Minnesota and were not planning to buy but only look. Not only did Mackenzie help us look at multiple sample and options but she gave us great ideas and also a couple free samples. What exceptional customer service! The store had tons to choose from and if I was located in Minnesota I'd be very comfortable working with Mackenzie! Thanks again.

We found exactly what we needed for our bathroom. Laura was great! Beautiful showroom.read more

Overall, my experience at Floor & Decor was good…read more They have an expansive selection of flooring, which is what I was looking for. The customer service was helpful when I had questions about tile and they helped me load my purchase into my car. They offer different price points to fit many budgets which is also a plus. I would visit Floor & Decor in the future.

Oversold us floor tile and wont take it back. The design person miscalculated our needs and now we…read moreare stuck with extra boxes we cant return.

We were needing some help with tile in our shower that got messed up from a frameless shower…read moreinstall. We searched everywhere for new tile that would work and came up empty until we visited The Tile Shop. They were very knowledgeable and gave us several different options to fix it as well as a list of people who may be able to help us out and fix it. Both my husband and I were extremely happy as this is the first place able to help us out with our issue that's been waiting on a fix since February. I highly recommend them!!

Too bad they had terrible customer service (1 girl ruined the whole) I love my tile but it was a…read morehuge hassle picking up my $1100 order and I was lied to and got hung up on 2x. Went to Roseville location for grout supplies. When I went back to woodbury location to return a box of tile here's what I saw on my receipt. The girl who hung up on me wrote in my address as "123 horrible customer lane" are we serious people. the first hang up....I was shocked because I was still okay (I assumed it was a mistake)...I didn't get upset until the second hang up (and being told that I'm rude) and I had call back 3rd time and talk to a manager, Ben. Who told me later on the dock that the girl on phone has issues. Yeah ya think? I feel unsafe that this store has my information and I am also disappointed that after all this disrespect there was no attempt of service recovery. I'll Happily drive to another city or state just to support a smaller company next time. No more chains for me. Wish I could post picture of my receipt to show you ...see Google review for picture.

That's just it Tanya. You didn't listen. I said where my cabin was but not that I was working with…read moreanyone. I came to your business to see what you could offer. You offered nothing. You made no effort to see what I was interested in or to let me know what you could offer unless I sat with you and paid money for you to design something.

From the owner: Select Surfaces offers a full-countertop replacement package for a true One Stop Shopping…read moreExperience, specializing in American-made products, like MN Made Cambria. Our showroom designers will guide you through your countertop selections and coordinate your full project from removing the old countertops, sink, and range to final installation and connections. We offer complimentary design consultations in our showrooms or the comfort of your own home. We're a family-owned business and treat our customers like family!

Wayne showed up early to prep, explain, remove old and install new shower pan, acrylic walls,…read moreblocking, corner shelf, and grab bars plus a shower stalk. He and plumber finished and had job inspected within 3.5 hrs. WOW! Wayne, IMHO, certainly deserves a $50 bonus.

What a total waste of time and a scam…read more They promise you a 2 minute quote online, I spent a ton of time texting, talking on the phone, then had someone come to my house only for them to tell me they don't do the work I clearly was requesting. Horrible. Don't waste your time.

Excellent sales help in sourcing specialty fixtures for a bathroom remodel in a 100 year-old house…read more Able to find appropriate products and coordinate with plumber, tile setter, and carpenters. Great products. Great service. Great prices. What more can one ask?

Called to order a American Standard bath vanity. Gave them the model number and was told it's the…read moreincorrect number. Explained that I was reading the number directly off the company website but apparently I was still wrong. When I attempted to make myself clear they hung up on me- lol Called Ferguson Plumbing in Oakdale and they took care of me in minutes. Ordered the vanity with model number I was giving Star. Done some business with Star in the past due to convenience and specialty products. Always amazed at the high prices and the level of conceitedness. After being hung up on I'll shop elsewhere.