This was one of the worst medical experiences I have ever had…read more I arrived on time for my scheduled appointment and waited approximately 45 minutes in the lobby before being called back. After that, I waited an additional 35 minutes for the doctor. After more than 80 minutes of waiting, I still had not been seen by a physician. Unfortunately, I had to leave because I needed to get to work. As a result, I never received the medical care I came for despite taking time out of my day and traveling to the clinic. No patient's time should be treated this way. If a clinic is running significantly behind schedule, patients deserve to be informed and given the option to reschedule. Instead, I was left waiting with no regard for my time or responsibilities. I left without being examined, without receiving treatment, and extremely disappointed. This level of service is unacceptable for a medical practice. I would not recommend this clinic to anyone.

My brother had his ACL surgery here. The day he was fasting for the surgery and set for 9am and it…read morewas changed 3 times to 4pm. he had to sit and wait that 7 hours. His follow up appointment 5 days later he checked in 15 mins early for his appointment, waiting an hour in the exam room and had to leave not being seen because the doctor never came in. terrible scheduling and patient centered care. do not schedule here

After a year of dealing with back, hip and leg pain and getting nowhere with other PTs, I bit the…read morebullet and made an appointment with this place after seeing the stellar reviews. I had just experienced another flareup and was feeling desperate. They were able to get me in to see Dr. Shane quickly, and when I tell you that I felt like I was with a miracle worker. We went through several motions during the intro session, and he was able to diagnosis my issue (piriformis syndrome and tight hips). He performed cupping and massage, and he was able to loosen up my stubborn hips. He then had me perform some PT exercises, and I IMMEDIATELY felt relief. I honestly couldn't believe it. I thought the relief would go away after a few hours, but it stayed for a few days. I've worked him for about 6 sessions now, and I've felt drastic improvements. He tailors the training session to my problem areas, and he doesn't increase my load too quickly, to make sure I don't reinjure myself (which had been happening before). It's a bit pricy, but it's honestly been a lifesaver for me. Would recommend to anyone!

On 9/9/2024 I was injured during a massage at Sports Performance Physical Therapy in Chula Vista…read more The LMT had her elbow in the intercostal space of my left anterior chest when I suddenly felt an incredible amount of sharp, stabbing pain. I cried out and requested that she remove her elbow from my chest. The pain in my left chest was excruciating. I was unable to use my left arm without experiencing an enormous amount of pain. Even breathing was painful. Coughing and sneezing were unbearable. When I woke up the next morning, the pain was severe. Based on my symptoms, I was afraid I had a rib fracture. I contacted Cristianah Comaduran, Operations Manager of Sports Performance to notify her of the injury. She spoke with the LMT, who verified what happened. We stayed in contact over the next several weeks. I informed her that I would be filing a claim with their liability insurance and would contact her once I was completely asymptomatic. For the next two weeks, the pain was severe. I was unable to work, do household chores, and help my 4 year son with the things he needed, like getting dressed, bathing, basic ADLs. I filed a short term disability claim through my employer (I'm an ICU nurse). The stipulation for payment is that the first two weeks are unpaid, and then 60% of earnings are paid. This was a great financial burden for my family. The consequences of this injury were costly with low income for the months of October and November. My pain continued to improve until I caught an upper respiratory infection (URI) that caused continuous coughing. The pain was back and it was severe. Each cough and sneeze was excruciating. Once the URI resolved, my pain improved. For two months, the pain and suffering was debilitating, not allowing me to work, exercise, take care of the household, and most importantly, my son. It caused sleepless nights because the pain medication I was prescribed did little to relieve my symptoms, which lead to chronic exhaustion. The findings of my MRI on 11/14/24, which was two months after the injury, showed asymmetric edema at the level of the left third sternocostal joint. Two months after the injury, I still had abnormal results which were consistent with my symptoms. My thoracic spine MRI from 2022 showed none of these injuries. My PCP's impression was that there was a sprain of costal cartilage subsequent encounter. He determined it was costal-sternal joint strain vs developing costochrondritis. Along with pain and suffering, I experienced anxiety and distress due to financial strain. The injury resulted in thousands of dollars of missed wages. In addition, I was unable to accrue paid time off and contribute to my pension and retirement fund. This set me back two months from being vested at work. When I returned to work, I had very little sick or vacation time due to the inability to accrue paid time off (PTO). In January of 2025, I called out sick for 3 shifts (36 hours) when I was sick with the flu. I did not have enough sick time to cover the hours missed. I also received a double occurrence for my absence, which was not cleared from my record until January of 2026. It was worrisome that despite returning to work, the effects of this injury continued to be a financial burden and was affecting my performance review at work. This incident has also resulted in out of pocket costs, such as co-pays and pharmaceuticals, not to mention I was never reimbursed for the massage that started it all!! Perhaps worse than everything, I had to borrow money from my parents, so there's an element of shame in addition to the pain, suffering, and distress. This injury has been costly in terms of lost wages/PTO accrual and out of pocket expenses, not to mention inability to contribute to retirement and inch closer to being vested at my place of employment. I submitted an incredible amount of documents to Sports Performance in attempt to file a claim against their liability insurance. They were extremely difficult to work with and despite my repeated efforts to present all documents they requested, my claim was denied. Total cost for lost wages and out of pocket costs: $20,224.09. Because of this massage, I experienced pain, suffering, chronic exhaustion due to insomnia, anxiety, distress, and shame...and I didn't even get a fucking apology.

Was my first time with physical therapy. The team was great, they took their time to understand…read moreand to explain. The exercises they had me do at home in between visits were clear and effective. They made changes as needed. Alisha was the primary technician who worked with me, and she was great. Other individuals worked with me as well over the time I was under their care. Everyone was friendly, professional and made the overall experience to be great. I would highly recommend them.

Very nice staff, the therapist was very knowledgeable and knew exactly how to help! It's a nice…read morerelaxing setting too. I was dreading going to my therapy at first, because I knew it would hurt, but the staff was prepared and knew exactly how to proceed. Very grateful :)

I was a bit worried before I went there on the first day because I am Deaf and I forgot to request…read morefor an ASL interpreter. I had no idea how my PT and I would get along in terms of communication. After I left, I was satisfied and impressed. Ryan and Linda were nice and considerate. They were incredibly patient with me while we communicated on phone. Although it was a hassle for me to request interpreter, they made me feel as though I didn't need one. Phew! In addition to having excellent communication and patience skills, they are also competent in what they do. I felt safe and comfortable going there until my sessions ended. This location is clean and organized and the customer service is great.

Such an awesome experience. Spine & sport is already a great Corp, but Ryan and Emily were so…read moreattentive to all of the patients in the room. I felt like I was in good hands. I've been to two other PT clinics for three different injuries and this by far my favorite. The customer service at this location is outstanding, especially for being a new facility. Love the location and cleanliness.

Had first time acupuncture. When my session was completed I was fixing my hair and a needle was…read morestill stuck behind my neck. Not a pleasant first time experience. Very dangerous and unsafe imo. Canceled my following appointment as it would be hard to trust someone with needles who forgets to take one out.

From the owner: BodyWise Acupuncture & Total Wellness blends the ancient holistic healing arts of acupuncture and…read moreherbal medicine with other complementary East-Asian medicine therapies to bring balanced health and well-being to its patients. We provide Traditional Chinese (TCM) health services and products that include: acupuncture, herbal medicine, cupping, gua sha, moxibustion, tui na, food therapy, preventative health and lifestyle counseling. This is a general practice which prides itself on the following specialties: Pain Relief, Sports Medicine & Orthopedics, Women's/Family Health, and Facial Rejuvenation/Dermatology. Patient education is a key component of our services and treatments are tailored to each individual. All services are available in both English and Spanish for the convenience of our customers.

Dr. Rachel helped me get back on my feet. I hate this overused word, but yes, LITERALLY…read more Everyone here is so professional, welcoming, and sincerely friendly! Even the clients were great! (Miss Fran, if you read this, I hope you're doing well! It was fun chatting with you!) My treatment started because of my broken leg, and I went twice a week down to once a week for a period of 3 months. I always did a warm-up, and then they tailored the exercises to strengthen and increase my flexibility. Those workouts were not easy, but necessary! Made me work up a sweat. My visits usually took one hour, and thank goodness my insurance provided and covered this service. I could also do more exercises at home with the online program they gave me. I don't want to come back here (because I don't want to be injured again)! But, if I do get hurt and need rehab, this place is the best. Thank you so much to everyone at Performance Plus!

Scott Thank you for your prompt attention to my billing…read moreproblem. I appreciate the quick response and resolution to my bill.

Great place with great people. Have no fear, this is the place you want to receive care from. They…read moreare very friendly, punctual, they send plenty of reminders, and become family. I have zero regrets about this office and they are over an hour away from my home. Well worth it.

Great family run business. Dr Gerken and his wife are very caring and helpful. Dr Gerken has a drop…read moretable that makes my adjustments much easier and they also have a x-ray onsite that is a part of the treatments. So no more guessing. You know exactly what's going on with your back and neck. Highly recommend this chiropractor.

Thanks to the staffs of Spine and Sports Therapary for helping me heal my problematic left knee…read more Thanks for the professional staffs was so patient nurturing my recovery. Rydell Simpauco and Norja Rodman thank you very much. Very outstanding quality starts from the receptionist Esperanza Ramirez and other staffers were welcoming and contribute to friendly atmosphere in this location. I recommend this place to anybody that needs recovery issues.

This is the place if your looking for physical therapy. I spent 22 weeks with the Spine & Sport…read morecrew. This is a service oriented organization. You are greeted when you walk in or as soon as is possible. You are called respectfully by name. The therapists are very knowledgeable and share that with the client. They are constantly assessing and modifying plans if necessary so that you get the most out of work your putting in. Norja did my initial evaluation and was very professional, thorough and kind. She would always be sure to touch base frequently throughout the many weeks I was there. Ryan was my primary trainer. This guy knows what he's about. Slow and steady progress always. He is also very personable and relatable. "Barbie" (not her real name) at the door and the entire crew are all rockstars. The place has a good casual atmosphere. Never a raised voice or slammed phone. Give them a try.

Waited for over an hour to be seen after arriving on time for my appointment. Then was told I would…read more"NOT" be charged anything additional for X-rays and that it was "part of my $40 co-pay". A week later I get a bill for the X-ray. When I called the office manager agreed with me that I should not have to pay after being told there would be no additional charge. He took my cell number and said he would call me back, but never did. Now I am getting repeat bills for this x-ray. I feel mislead and no one will return my phone calls. I would advise against this place.

Personable and friendly orthopedic group located in Eastlake Chula Vista with multiple doctors to…read morehandle all your orthopedic needs