I made an appointment online to have some blood drawn. It was real easy to do. The lady I had…read moretoday did a great job. It was one of those blood draws where you didn't feel any poke, and that's always a plus.

Your experience will vary depending on weather you make an appointment or walk-in much like a DMV…read more Appointment experience is good overall, however a walk-in appointment is a nightmare. Self-check-in kiosk, scan your drivers license and your insurance information, system places you in-line with other walk-in customers. Hour wait sometimes while you watch people with appointments take precedence over you and just when you think you're gonna be next two more appointments walk-in, and to the end of the line you go again. Also the phlebotomists appear to hold back serving walk-in customers when an appointment is scheduled in10-15 minutes making the wait time even longer.

I had such a great experience at Labcorp in Santa Maria thanks to Brianne. She was there all by…read moreherself, checking people in, drawing blood, and keeping everything moving smoothly and efficiently. You could tell she was under pressure, but she stayed happy, friendly, calm, and professional the entire time. I had an appointment and was worried I might not make it to my client's house by 9 AM. I even asked if I could come back later if the wait got too long, and she kindly said yes, of course. I decided to stay and let my client know I might be 5-10 minutes late. But Brianne worked so efficiently that she got me out of there with enough time to make it exactly by 9. It's rare to see someone handle stress that well while still making people feel comfortable and cared for. Great employee, great experience, and I would absolutely recommend this Labcorp location because of her.

I have made two appointments for this facility using their online system. Got confirmation texts…read moreand everything. Both appointments were scheduled for 3:15PM. BOTH times I showed up and they were closed early. No text to let me know, no notice to reschedule. Do not believe the online scheduling system because if they leave early it doesn't let you know and they will not contact you.

I'm so grateful for this urgent care and their staff, from the front desk to the medical…read moreprofessionals. Everyone was friendly, patient and kind. Had a pretty severe back spasm that wouldn't go away, and they saw me within 5 minutes, did a thorough discussion of my health and injury history, provided me with medication to help with the pain, and updated my primary care provider about the visit. The facility is also very clean and new. Thank you so much

Came here to have my daughter checked out. Everyone was very friendly and easy to work with. Walked…read moreout feeling valued. The doctor was very easy to work with and provided great recommendations. This will be my go to spot for urgent care.

Lakota was amazing as was the doctors and nurses that assisted me. Very patient with my daughter…read moreand very fast and efficient. Definitely will be my go to urgent care.

4 1/2 hours waiting we had to leave and didn't get seen…read more Nothing urgent about this urgent care. Front desk staff was really nice.

Efficiently run urgent care with doctors, PA's and nurses that were very nice and caring. I think…read moreit's great and appreciate them being here in Lompoc! Thank you for what you do.

Hello human kindness??? The front desk staff Cassie, is rude and impatient both in person and on…read morethe phone. This is the first person you interact with, it's literally her job to be sure you don't feel like you're a problem.... Never referring

Husband went in today and once again great fast service thank you to Liliana and Tanisha for your…read morehelp today

Araceli M. Was the front desk clerk and when we went to check in-instead of checking us in-she told…read moreus to sit down and she would call us when ready. We waited about an hour and a half before going back to her at the front desk where she only just then checked us in. We then waited another hour before being seen by a nurse. Araceli M. The entire time was playing on her phone and helped everyone else no problem... So she just waisted our time for fun I guess?

Wishing I could leave this waiting room; smells clean, but all the faux plants (all 6) and the…read moreceiling air vent is CAKED with dust-- only realized once I started sneezing and staring at the ceiling bc there music or anything to help pass the time... Oh, and the receptionist just turned off half the lights in here and left the building without saying anything... guess her shift is over? There is no one here now; just me, waiting in the waiting room...

doctor who did my endoscopy and colonoscopy did not finish the job he sent me to another doctor to…read morefinish the job now I have anothlet big bill to pay why didn't he send me to these other doctors if he knew he co do it he's a thief he should pay the bill for not finishing the job I'm having trouble paying the bills he should pay the bill for not finishing the job

My boyfriend was having significant chest pain for a long while. we arrived at syv cottage Solvang…read moreand were admitted into the ED department quickly. all staff were friendly, prompt, and Dr. Glynn eased the anxieties that it wasn't something serious. 10/10. the bed side manner was wonderful. we won't go anywhere else! Thank you for reminding us there are wonderful providers in healthcare still:

I am extremely disappointed with my experience at Santa Ynez Cottage Hospital…read more Before going to the hospital, I specifically called and asked whether my insurance was accepted and whether I would have to pay anything out of pocket. I was clearly told that my insurance would cover the visit. I actually made my decision to go there based on that information, because another facility had told me that I would have to pay out of pocket. When I arrived, I asked again at check-in whether my insurance covered the visit, and I was again told that it did. Before leaving, I also specifically confirmed this once more. At no point was I informed that, despite the insurance being accepted, I could still receive a very large additional bill. Today I received a bill for $1,333. When I contacted customer service, I was told that the total charge for the visit was around $2,000. This was a very basic visit for a sore throat. I had a throat swab and a COVID test, and did not receive any significant treatment or procedure. I understand that medical care in the U.S. can be expensive, and I understand that insurance does not necessarily mean everything is free. However, there is a huge difference between being told multiple times that your insurance covers the visit and being properly informed that you may still be responsible for $1,333. As someone who is relatively new to the U.S. healthcare system, I relied on the information your staff gave me. If I had been told beforehand that I could receive a bill of this size, I would have made a completely different decision about where to seek care. A $1,333 bill for a visit that essentially consisted of someone examining my throat, performing a throat swab, and doing a COVID test is an outrageous amount of money. It is simply not a reasonable or realistic cost for many people to afford, especially when patients are already dealing with the high cost of healthcare. The price is extremely difficult to justify for the services I received, and the fact that I was not informed beforehand that I could be responsible for such a large amount makes this experience even more frustrating. I sincerely hope the hospital reviews how financial responsibility is communicated to patients, because people deserve to know what they may actually be charged before agreeing to receive care.